Acts as a lead worker; provides functional guidance to lower-level workers.
Assists in establishing recruitment goals for assigned territory; travels extensively throughout assigned territory to execute recruitment strategies, including high school visits, college and transfer fairs along with community events.
Counsels’ first-year, transfer and returning students through each stage of the admissions process, providing personalized guidance and timely follow-up to support enrollment; explain admissions policy and procedures; discuss available academic programs and opportunities.
Partners with other Steubenville student-support offices to provide prospective and admitted students with a seamless enrollment experience.
Fosters and maintains relationships with local and regional school districts, high schools, and career and technical centers within assigned recruitment territory.
Recommends recruitment strategies for specific market segments and target groups based on territory data and market trends.
Designs and delivers training materials and/or other supporting documentation necessary for the operation of the assigned area.
Analyzes complex data sets and prepares comprehensive reports with recommendations for leadership.
Researches and recommends process improvements for departmental operations on a routine or regular basis. Evaluates effectiveness and recommends enhancements of services.
Participates and/or leads complex projects, including implementation plans, timelines, and resource requirements.
Develops and Implements recruitment events offered in-person and virtually while serving as lead for visit and information sessions at the Steubenville location; assist, when needed, at the Youngstown campus.
Collects and maintains accurate recruitment data in accordance with the department’s policies and procedures; report outreach activities with the assistance of Ellucian CRM Recruit and Banner.
Establishes appropriate follow-up and outreach to prospective students, parents/family members, and other necessary stakeholders in assigned territory.
Supports day-to-day functionality of enrollment operations at the Steubenville location while serving as a liaison with the Youngstown campus.
Regularly communicates with supervisor and other staff, including student workers, as required or needed in the completion of daily tasks in support of overall goals and objectives.
Assists other Steubenville student-support offices with recruitment efforts and participate in any programming related to recruitment and enrollment.
Remains informed of current developments and procedural changes pertinent to duties; participates in staff development activities; attends meetings and conferences and other events.
Other Functions and Responsibilities: Assists with training new hires.
Employs strong communication and public relations skills.
Performs other duties as assigned and/or required that are within the level of responsibility for this classification at the discretion of the supervisor.
Equipment Operated: Computer and all other standard office equipment.
Primary Location: Steubenville
Work Schedule: Typically, Monday through Friday. Occasional evening and weekend hours. Occasional overnight travel. Steubenville will serve as the primary worksite; however, periodic support at the YSU Main Campus in Youngstown, Ohio, is expected as operational needs arise.
Supervision Exercised: Supervision is exercised over student employees.
Reports to: Associate Director
Required Certifications, Training, and/or Licensures: Valid driver’s license.
Sponsorship and/or Work Authorization Status: This position is not eligible for sponsorship.
Knowledge, Skills, and Abilities:
Knowledge of: University policies and procedures*; office practices and procedures; department/division goals and objectives*; department/division policies and procedures*; workplace safety practices and procedures*; English grammar and spelling; records management; office management; project management.
Skill in: Use of office equipment; typing, data entry; computer operation; use of computer software and other programs applicable to the assigned department/division*.
Ability to: Collect data, establish facts, and draw valid conclusions; determine material and equipment needs; compile and prepare reports; use proper research methods to gather data; understand a variety of written and/or verbal communications; maintain records according to established procedures; effectively interact with personnel and public to answer routine questions; train or instruct others; move quickly and effectively from one tasks to another; work independently and in a team environment; develop and maintain effective working relationships.
(*) Developed after employment.
Minimum Qualifications: At least a bachelor’s degree in business, education, communications, or a related field; at least two years of experience working in higher education or a related field; valid driver’s license.
Preferred Qualifications: Master’s degree in higher education administration, counseling, or a related field; at least three years of admissions or related higher education experience; experience in preparing and conducting presentations.
Physical Requirements: In accordance with the U.S. Department of Labor physical demands strength ratings, this position will perform medium work.
Medium: work involves exerting 20 to 50 pounds of force occasionally, or 10 to 25 pounds of force frequently, or an amount greater than negligible and up to 10 pounds constantly to move objects.
