Top 224 Helpdesk support Jobs in White Plains Ny

Support Technician II
Westchester Medical Center —Valhalla, NY
- $29.30 - $36.82 an hour
- Full-time
- Hospital
- Word processing
- Mid-level
- Paid holidays
- Health insurance
IT Help Desk Technician
Mavis Tire Supply —White Plains, NY
- $45,000 - $57,000 a year
- Weekends as needed
- 18 years or older
- Customer service
- US work authorization
- Paid holidays
- Health insurance
Quick Apply
Support Specialist (Full-time)
College of Westchester —White Plains, NY
- $45,000 - $55,000 a year
- Email
- Windows
- University
- 1 year
- Paid holidays
- Health insurance
1d
IT Support Specialist I
Weill Cornell Medicine —New York, NY
- $33.30 - $37.69 an hour
- Weekends as needed
- Mid-level
- Windows
- High school diploma or GED
Help Desk Analyst (Tier 1 Support)
DCI Resources, LLC —New York, NY
- Temporary
- Hybrid work
- Software troubleshooting
- High school diploma or GED
- US work authorization
- Flexible schedule
Quick Apply
2d
IT Support Assistant Hourly
The City University of New York (CUNY) —Bronx, NY
- $24.48 - $27.68 an hour
- Part-time
- English
- High school diploma or GED
- Driver's License
IT HELPDESK SPECIALIST
THE INSTITUTES OF APPLIED HUMAN DYN —Tarrytown, NY
- $18 - $19 an hour
- Full-time
- Background check
- Microsoft Outlook
- Mid-level
- Wellness program
- Commuter assistance
Quick Apply
7h
Senior PeopleSoft HCM Security Administrator / Architect (Contract — On-Site)
Technology Digest inc —Mineola, NY
- From $75 an hour
- Full-time
- Background check
- Oracle
- Customer service
Quick Apply
Hedge Fund Application Developer
TBA —Stamford, CT
- $80,000 - $150,000 a year
- Full-time
- Hybrid work
- Background check
- Microsoft Excel
- Mid-level
- Health insurance
- 401(k)
Quick Apply
Director, News Product and Operations
Versant Media —New York, NY
- $170,000 - $185,000 a year
- Email
- Hybrid work
- Writing skills
- Data analysis skills
- Office
- Retirement plan
Quick Apply
Associate, Agency Digital Activation Desk
New York Life —White Plains, NY
- $55,000 - $80,000 a year
- Hybrid work
- Word processing
- Bachelor's degree
- Experience equivalent to degree accepted
- Loan repayment program
- Adoption assistance
Junior IT Analyst
DLC Management Corp. —Elmsford, NY
- $60,000 - $70,000 a year
- Full-time
- Research
- Office
- SQL
- Paid parental leave
- Paid holidays
8d
Director, Customer Success
Mastercard —Harrison, NY
- $182,000 - $291,000 a year
- Online Application
- Senior level
- Negotiation
- Commercial
- Paid jury duty
- Health savings account
Service Desk Technician
DEPT OF ENVIRONMENT PROTECTION —Queens, NY
- $71,577 - $105,156 a year
- Full-time
- Mid-level
- Office
- High school diploma or GED
- Loan forgiveness
IT Support Technician
Rye Country Day School —Rye, NY
- $60,000 - $70,000 a year
- Full-time
- School experience
- Computer science
- Computer Science
Quick Apply
Part-Time Helpdesk Technician
Alvanon, Inc. —Manhattan, NY
- $25 - $30 an hour
- Part-time
- Google Workspace
- Microsoft Outlook
- Computer Science
Quick Apply
1d
IT Helpdesk Technician
Elevate Technology Group —Manhattan, NY
- $60,000 - $70,000 a year
- Google Workspace
- Mid-level
- Office
Helpdesk Technician
Fountain House —New York, NY
- $22.36 an hour
- Full-time
- Office
- Windows
- Residential
Quick Apply
Desktop Analyst
Hudson Yards Experience —New York, NY
- $40 - $50 an hour
- Temporary
- Computer science
- Microsoft Outlook
- Computer Science
Quick Apply
Help Desk Level 1 Representative
OFF OF PAYROLL ADMINISTRATION —Manhattan, NY
- $38,173 - $56,872 a year
- Full-time
- Office
- High school diploma or GED
- Typing
- Loan forgiveness

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helpdesk support jobs near white plains ny

Support Technician II

Westchester Medical Center -
Valhalla, NY

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Job Details

Full-time
$29.30 - $36.82 an hour

Benefits

Paid holidays
Health insurance
Dental insurance
Flexible spending account
Tuition reimbursement
Paid time off
Vision insurance
Retirement plan

Qualifications

Computer operation
Database systems
Operating systems
Word processing
Spreadsheets
Bachelor's degree
Desktop applications
Productivity software

Full Job Description

Job Title: Support Technician II

Company: NorthEast Provider Solutions Inc.

City/State: Valhalla, NY

Category: Service/Trades

Department: Info Technology-WMC Health

Union: No

Position: Full Time

Hours: days

Shift: Day

Req #: 47149

Posted Date: Mar 19, 2026

Hiring Range: $29.30-$36.82

External Applicant link Internal Applicant link

Job Details:

Job Summary:

The Support Technician II is the face of IT throughout WMC and is responsible for rendering basic and advanced level technical support to the end user community. Support duties include computer equipment installation, assisting users with computer access, logon and navigation, access to and usage of related peripheral equipment such as printers and scanners. They will coordinate between WMC Help desk and IT departments as part of the daily routine and duties. Additional responsibilities include equipment device configurations, installations, relocations, support, and maintenance. Their work will involve tasks and assignments more complex and advanced than the more junior Support Technician. The Support Technician II is responsible for following WMC IT protocols and the use of approved tools in conducting their job. The Support Technician II will interact with the WMC Help Desk for service requests; they are to update and close support tickets on a timely basis for those tasks assigned in their name. They will assist more junior members of the team with advanced or complex issues. They will perform computer imaging and rollout activities for new hires and staff relocations. They will be assigned both reactive and proactive assignments to reduce downtime for end user community. They will follow and ensure that asset management, configuration and security standards are met. The Support Technician II will coordinate and participate with other senior members of the WMC IT Teams in support of departmental and center wide initiatives. They will take lead role among more junior support technicians for project-based and enterprise assignments.

Responsibilities:

Function as part of a team in support of End Users for the access and use of computer equipment, WMC systems, and peripherals
Perform computer hardware installations & decommission of enterprise equipment, including PCs, printers, scanners, other peripherals.
Configure computer equipment following hospital approved protocols and standards.
Troubleshoot and resolve problems related to hardware including PCs and peripheral equipment.
Render support to end users related to WMC Network logon, basic and more advanced application access, and navigation.
Participate in project implementation assignments.
Acts as liaison with end users for system access and usage.

Follow inventory processes, request replacement parts and equipment and administer the return of failed parts as required.
Perform asset management duties as defined by WMC.
Adhere to all WMC security protocols and standards.
Serve in advisory capacity to junior members of the team

Qualifications/Requirements:

Experience:

4 years of hands-on IT technical support, required
Experience in healthcare technology support, including hardware or infrastructure, preferred
Experience with device management/integration, preferred

Education:

Bachelor’s degree in information technology, science, or related, required

Licenses / Certifications:

N/A

Other:

Basic yet solid knowledge of computer and operating systems and core applications in meeting the needs of hospital community; ability to work well with medical professionals; ability to communicate effectively; ability to effectively use computer applications such as spreadsheets, word processing, calendar, e-mail and database software in performing work assignments; good judgment; initiative; accuracy; thoroughness; physical condition commensurate with the demands of the position.

About Us:

NorthEast Provider Solutions Inc.

Benefits:

We offer a comprehensive compensation and benefits package that includes:

Health Insurance
Dental
Vision
Retirement Savings Plan
Flexible Savings Account
Paid Time Off
Holidays
Tuition Reimbursement

External Applicant link Internal Applicant link

Apply Now

Refine Your Search

helpdesk support jobs in white plains ny

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