Top 3793 Patient experience manager Jobs in White Plains Ny

Patient Experience Administrator
Montefiore Einstein —Yonkers, NY
- $88,000 - $110,000 a year
- Full-time
- Hospital
- Writing skills
- Inpatient
Case Manager and Companion
LF OFFICE LLC —New York, NY
- $125,000 - $200,000 a year
- Full-time
- CPR Certification
- 5 years
- Office
- Health insurance
- Dental insurance
Quick Apply
Patient Experience Representative
Montefiore Nyack Hospital —Nyack, NY
- $28 an hour
- Full-time
- Hospital
- Research
- High school diploma or GED
4d
Nurse Manager, Orthopedic Unit
Burke Rehabilitation Hospital —White Plains, NY
- $130,000 - $140,000 a year
- Weekends as needed
- Nursing
- Hospital
- Mid-level
Nurse Manager, Stroke Unit
Burke Rehabilitation Hospital —White Plains, NY
- $130,000 - $140,000 a year
- Weekends as needed
- Nursing
- Hospital
- Mid-level
Occupational Therapist - Home Health
Valence Care —Yonkers, NY
- $80 - $90 a day
- Mid-level
- Home Health
- Geriatrics
Quick Apply
Registered Nurse, Home Health, OASIS Experience Required
Health Care Connectors —Greenwich, CT
- $65 - $75 a week
- Part-time
- Management
- RN License
- Mid-level
Quick Apply
Assistant Medical Director
Montefiore Einstein —Bronx, NY
- $184,000 - $230,000 a year
- Full-time
- Medicine
- BLS Certification
- Mid-level
Bilingual Team Lead Coordinator - Russian Speaking
Heritage NY Medical, PC —Garden City, NY
- $50,000 - $75,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- HIPAA
- English
- Health savings account
- Health insurance
Quick Apply
Pharmacist in Charge/ Pharmacy Manager
Lush Pharmacy —Elmsford, NY
- $145,000 - $165,000 a year
- Full-time
- Doctoral degree
- Mid-level
- In-person
- Health insurance
- Dental insurance
Quick Apply
6d
Occupational Therapist
Ahava Medical —Brooklyn, NY
- $150,000 - $200,000 a year
- Full-time
- Anatomy knowledge
- Inpatient
- Mid-level
- Health insurance
Quick Apply
Assistant Clinical Manager, RN
WILLIAM F RYAN COMMUNITY HEALTH CEN —New York, NY
- $115,000 - $125,000 a year
- Full-time
- Spanish
- Nursing
- Microsoft Excel
Quick Apply
Medical Oncologist/Hematologist
Mount Sinai Health System —Jamaica, NY
- $342,000 - $347,000 a year
- Full-time
- Medicine
- Inpatient
- Outpatient experience
- Health insurance
- Dental insurance
Quick Apply
Veterinary Technician Medical Staff and Floor Manager
ASPCA —Bronx, NY
- $44.24 - $46.64 an hour
- 8 hour shift
- Spanish
- English
- Mid-level
- Continuing education credits
- Paid holidays
Psychiatrist
Axe Staffing & Recruiting —Westbury, NY
- $290,000 - $400,000 a year
- Part-time
- Background check
- Medicine
- Psychiatry
- Health insurance
- Dental insurance
Quick Apply
Nurse Case Manager
Blythedale Children's Hospital —Valhalla, NY
- $91,099 - $101,108 a year
- Full-time
- Spanish
- Nursing
- Microsoft Excel
- Health insurance
- Dental insurance
Office Manager
Orthodontic Specialists of White Plains —White Plains, NY
- $25 - $30 an hour
- Full-time
- Spanish
- Dental office
- Sales
- Health insurance
- Dental insurance
Quick Apply
Registered Nurse Case Manager - Bilingual Spanish
Oak Street Health —Bronx, NY
- $72,627 - $155,538 a year
- Full-time
- Nursing
- RN License
- Mid-level
- Health insurance
- Dental insurance
Registered Nurse Care Manager, VBC
Somatus, Inc. —Queens, NY
- $80,000 - $90,000 a year
- Full-time
- Nursing
- Microsoft Outlook
- RN License
- Continuing education credits
- Health insurance
13d
Physical Therapist-ESCR - Full Time
Elizabeth Seton Children’s —White Plains, NY
- $85,000 - $95,000 a year
- Full-time
- Doctoral degree
- Physical & Rehabilitation Medicine
- Mid-level

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patient experience manager jobs near white plains ny

Patient Experience Administrator

Montefiore Einstein -
Yonkers, NY

Apply Now

Job Details

Full-time
$88,000 - $110,000 a year

Qualifications

Bachelor's degree
Clinical performance metrics
Healthcare performance metrics analysis

Full Job Description

City/State:

Yonkers, New York

Grant Funded:

Department:

NPG - Patient Experience

Work Shift:

Day

Work Days:

MON-FRI

Scheduled Hours:

8:30 AM-5 PM

Scheduled Daily Hours:

8.5 HOURS

Pay Range:

$88,000.00-$110,000.00

Job Summary

The Patient Experience Administrator is responsible for managing health system strategic initiatives and programs geared specifically to enhancing the patient experience at Montefiore as measured by the HCAHPS and other surveys that factor into Montefiore's national CMS Star Ratings. Specifically, the Administrator's primary focus will be coaching front-line healthcare staff and supporting managers and leaders in patient experience related efforts. These may include for nurses practices of frequent nurse rounds, nurse manager rounds, and engaging patient-facing staff to support best patient experience practices. This administrator must have prior clinical experience and work experience in this field as well as familiarity with data analysis and patient experience performance measures. This individual will work closely with Leaders of Patient Experience, other team members in the Network Performance Group, and campus-based clinical and operations leaders. The Administrator will need to manage programs, schedules, timelines, and teams in achieving performance outcomes.

Essential Functions

Plan, implement and oversee Patient Experience projects and training programs that support the mission and strategic goals of the institution. For example, direct performance improvement projects that lead to improved patient experience measures on Montefiore's clinical inpatient units.
Undertake special projects to accelerate improvement in customer satisfaction and patient experience
Compile and organize data relating to training program impact on patient experience and clinician performance.
Lead and manage project team meetings as directed by leadership.
Demonstrate capacity to complete work under deadline and prioritize activities to achieve prioritized goals.
Demonstrate capacity to work independently and as a team member.
Demonstrate openness, initiative and cultural humility in interfacing with workforce and community members with diverse backgrounds and perspectives.
Demonstrate capacity to coordinate RCC courses and schedules under supervision of team leadership.
Manage fiscal planning and budget for the team.
Demonstrate ability to assist with planning and on-site coordination of trainings and courses under supervision of team leadership.

Qualifications

Bachelors Degree Required
Masters Preferred
5+ years of experience - with at least 2+ years of experience in clinical healthcare and/or patient experience domain Required
Demonstrated ability to take initiative with projects and lead others through projects
Excellent organizational and project management skills including attention to detail, planning and time management skills
Ability to operate within, and contribute to, a collaborative environment
Excellent writing skills- able to compose effective memos and compose formal communication to others
Excellent reading comprehension and verbal communication skills
Excellent data analysis skills
Appreciates and practices empathic communication
Listens attentively to others
Deals well with ambiguity, complexity and conflict
Excellent knowledge of the healthcare environment and how care delivery operate in inpatient and outpatient settings.
Thrives in diverse workplace environments, readily appreciates difference, equity and belonging

Montefiore Medical Center is an equal employment opportunity employer. Montefiore Medical Center will recruit, hire, train, transfer, promote, layoff and discharge associates in all job classifications without regard to their race, color, religion, creed, national origin, alienage or citizenship status, age, gender, actual or presumed disability, history of disability, sexual orientation, gender identity, gender expression, genetic predisposition or carrier status, pregnancy, military status, marital status, or partnership status, or any other characteristic protected by law.

Apply Now

Refine Your Search

patient experience manager jobs in white plains ny

Patient Experience Administrator

Case Manager and Companion

Patient Experience Representative

Nurse Manager, Orthopedic Unit

Nurse Manager, Stroke Unit

Occupational Therapist - Home Health

Registered Nurse, Home Health, OASIS Experience Required

Assistant Medical Director

Bilingual Team Lead Coordinator - Russian Speaking

Pharmacist in Charge/ Pharmacy Manager

Occupational Therapist

Assistant Clinical Manager, RN

Medical Oncologist/Hematologist

Veterinary Technician Medical Staff and Floor Manager

Psychiatrist

Nurse Case Manager

Office Manager

Registered Nurse Case Manager - Bilingual Spanish

Registered Nurse Care Manager, VBC

Physical Therapist-ESCR - Full Time

I want to receive the latest job alert for patient experience manager in white plains ny

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