Top 141 Bilingual customer service associate Jobs in White Settlement, Tx

Customer Loyalty Specialist - Bilingual
Nextlink Internet —Weatherford, TX
- $17.50 - $22.00 an hour
- Full-time
- Background check
- Spanish
- English
- Health insurance
- Dental insurance
Quick Apply
2d
Bilingual Customer Service Representative
La Familia Insurance —Fort Worth, TX
- $15 - $18 an hour
- Full-time
- Background check
- 18 years or older
- Spanish
- Health insurance
- Dental insurance
Quick Apply
Customer Service Representative
Circle U Foods, Inc. —Fort Worth, TX
- $18 - $20 an hour
- Full-time
- Background check
- 18 years or older
- Spanish
- Disability insurance
- Health insurance
11d
Bilingual Call Center Representative
McCormick Law Firm —Euless, TX
- $18 - $22 an hour
- Full-time
- Background check
- Writing skills
- In-person
- Paid holidays
- Health insurance
Quick Apply
3d
Call Center Member Support - Full-Time
EECU —Fort Worth, TX
- Full-time
- Hybrid work
- Bilingual
- High school diploma or GED
- US work authorization
Quick Apply
Spanish Bilingual Remote Customer Service Representative
VIMO INC —Keller, TX
- $19.00 - $20.50 an hour
- Full-time
- Remote
- Background check
- 18 years or older
- Spanish
- Paid training
- Paid time off
Quick Apply
Customer Service Representative (Fort Worth)
Texas Workforce Commission —Fort Worth, TX
- $3,127.54 a month
- Online Application
- Microsoft Word
- Spanish
- Microsoft Excel
- Health insurance
- 401(k)
10d
Contact Center Representative
Tri-County Electric Cooperative —Azle, TX
- Full-time
- Bilingual
- Ability to walk for extended periods
- High school diploma or GED
Quick Apply
Bilingual Patient Access Call Center Specialist - ARC
JPS Health Network —Azle, TX
- Full-time
- High school diploma or GED
- Computer skills
- 1 year
Clinical Outcomes Associate
Cook Children's Health Care System —Fort Worth, TX
- Full-time
- Spanish
- English
- Office
Fraud Servicing ATM Debit Bilingual - Spanish - 1st and 2nd shift
Bank of America —Fort Worth, TX
- Weekends as needed
- Spanish
- Computer literacy
- High school diploma or GED
Spanish Bilingual Client Onboarding Specialist- Fort worth, TX
RSHARMA —Fort Worth, TX
- $25 - $27 an hour
- Full-time
- Spanish
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
6d
Telephone Banker (0n-site) Inbound Call Center - Bilingual (Spanish/English) (ACS) - 1st and 2nd shift
Bank of America —Fort Worth, TX
- Weekends as needed
- Spanish
- Computer literacy
- English
Customer Service Representative
intrem home care —Arlington, TX
- $22.57 - $27.18 an hour
- Part-time
- Google Workspace
- Computer literacy
- Office
Quick Apply
Customer Service Representative - State Farm Agent Team Member
Jennifer Herren - State Farm Agent —Burleson, TX
- $45,000 - $75,000 a year
- Full-time
- Hybrid work
- Bilingual
- Communication skills
- Marketing
- Health insurance
- Dental insurance
Quick Apply
Bilingual Customer Service Representative
Haley Elder Reyes-Farmers Insurance Agency —Fort Worth, TX
- $30,000 - $45,000 a year
- Part-time
- Spanish
- English
- Office
- Paid time off
- Opportunities for advancement
Quick Apply
Customer Service Level I
Deluxe —Fort Worth, TX
- Email
- 18 years or older
- Spanish
- Microsoft Excel
- Employee stock purchase plan
- Disability insurance
10d
Customer Solution Strategist
Smurfit Westrock —Fort Worth, TX
- $22 - $29 an hour
- Overtime
- Mid-level
- Microsoft Office
- 3 years
- AD&D insurance
- Paid holidays
9d
Service Center Agent Tier I - Bilingual
TexasBank —Fort Worth, TX
- Full-time
- Spanish
- English
- Mid-level
Quick Apply
Customer Service Representative
Alliance Air Services Inc. —Fort Worth, TX
- Microsoft Excel
- Microsoft Outlook
- High school diploma or GED
- Health savings account
- Paid holidays

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Customer Loyalty Specialist - Bilingual

Nextlink Internet -
Weatherford, TX

Quick Apply

Job Details

Full-time
$17.50 - $22.00 an hour
2 days ago

Benefits

Health insurance
Dental insurance
Paid time off
Vision insurance

Qualifications

Spanish
Phone communication
English

Full Job Description

!!! Hourly pay plus bonus !!!

Company Overview:

We are a rapidly growing Internet Service Provider (ISP) headquartered in Hudson Oaks, Texas. Our team delivers reliable High-Speed Internet and Voice services across Texas, Nebraska, Iowa, Illinois, Indiana, Louisiana, Minnesota, Wisconsin, Wyoming, Kansas, and Oklahoma. We proudly serve Residential, Business, Commercial, Enterprise, and SLED customers. More than simply providing cost-effective connectivity, we are committed to delivering an exceptional customer experience that sets us apart in the industry.

Job Summary:

The Bilingual Customer Loyalty Specialist (Spanish/Enlish) is the frontline advocate for strengthening customer relationships and ensuring long-term retention at Nextlink. This role is responsible for proactively engaging with at-risk customers, addressing cancellation requests, executing winback campaigns, and collaborating across teams to deliver a seamless, value-driven customer experience.

The ideal candidate is a persuasive communicator, empathetic problem-solver, and results-driven professional who thrives in a fast-paced environment and is passionate about turning challenges into opportunities for customer loyalty.

Essential Functions:

Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.

Proactively engage with at-risk customers to identify concerns and present tailored solutions that retain their business.
Serve as the single point of contact for customers requesting cancellation, using strong negotiation and problem-solving skills to save accounts.
Execute winback campaigns by reaching out to former customers with targeted offers and personalized solutions.
Demonstrate expert knowledge of Nextlink’s services (internet, phone, streaming, and value-added solutions) to educate customers and reinforce loyalty.
Confidently manage escalated calls, converting difficult situations into positive customer experiences.
Collaborate with internal departments (Technical Support, Field Operations, Billing) to quickly resolve customer concerns and ensure accurate account updates.
Deliver customer-friendly explanations of billing, pricing, and packaging options, using competitive awareness to strengthen retention conversations.
Accurately document all customer interactions, resolutions, and outcomes in CRM and billing systems.
Consistently meet or exceed monthly retention, churn reduction, and winback goals in a commission-based environment.
Identify and report customer trends, feedback, and recurring issues to leadership and cross-functional teams to improve services.
Hourly pay plus bonus

Skills & Qualifications:

Fluent in both Spanish and English
Skilled at building strong working relationships and collaborating effectively with cross-functional teams and departments.
Strong verbal and written communication skills; able to build rapport and simplify complex topics.
Superior negotiation, conflict-resolution, and problem-solving abilities.
Empathy, professionalism, and active listening skills to handle sensitive customer situations.
Ability to multi-task effectively across CRM, billing, and support systems while maintaining service quality.

Education and Experience:

· High School Diploma or equivalent

· Telecom, ISP, or technology sales/retention experience strongly preferred.

· Proven success in meeting or exceeding sales/retention targets in a commission-driven environment.

· Experience handling escalations or complex customer concerns preferred.

Work Environment/Hazards:

· Working conditions primarily inside an office environment

· The noise level in the work environment is usually moderate

· High level of interaction with external/internal clients

Physical Demands:

· Stationary position for 8-10 hours a day

· Repeating motions that may include the wrists, hands and/or fingers.

· Visual acuity, speech and hearing, hand and eye coordination and manual dexterity necessary to operate a computer keyboard and basic office equipment.

· To perform this job successfully, the employee is frequently required to remain in a stationary position. Daily movements include sitting, standing, operating computers and other office equipment and moving about the office. The employee must be able to communicate via email and verbally via telephone.

Working Hours/Days:

· Full-time

· Requiring approximately 40 hours per week

Travel Requirements:

· 0% travel required

Affirmative Action (AAP/EEO Statement):

Nextlink is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.

Drug Free Workplace:

Nextlink intends to provide a safe work environment that will help protect the safety, health and well-being of all employees. Therefore, we are committed to an alcohol and drug-free workplace.

Job Type: Full-time

Pay: $17.50 - $22.00 per hour

Benefits:

Dental insurance
Health insurance
Paid time off
Vision insurance

Language:

Spanish (Preferred)
English (Preferred)

Ability to Commute:

Weatherford, TX 76087 (Preferred)

Work Location: In person

Quick Apply

Refine Your Search

bilingual customer service associate jobs in white settlement, tx

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Fraud Servicing ATM Debit Bilingual - Spanish - 1st and 2nd shift

Spanish Bilingual Client Onboarding Specialist- Fort worth, TX

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I want to receive the latest job alert for bilingual customer service associate in white settlement, tx

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