Top 1139 Customer experience supervisor Jobs in Whitehall Township, Pa

Assistant Store Manager
dd's Discounts Stores —Whitehall Township, PA
- Weekends as needed
- Merchandising
- English
- Mid-level
Customer Service Supervisor
Wawa, Inc. —Allentown, PA
- $21.00 - $28.30 an hour
- Weekends as needed
- 18 years or older
- Mid-level
- High school diploma or GED
- Paid parental leave
- Health insurance
Operations Supervisor
Radial, Inc. —Allentown, PA
- $65,900 - $111,900 a year
- Online Application
- Spanish
- Customer service
- English
- Health savings account
- Disability insurance
Customer Experience Supervisor I - Lehigh Valley Mall
JCPenney —Whitehall Township, PA
- $19.00 - $23.75 an hour
- Mid-level
- Continuous improvement
- Mentoring
- Paid holidays
- Health insurance
Office Manager
Valley Peak Roofing Co. —Bethlehem, PA
- $25 - $30 an hour
- Full-time
- Microsoft Outlook
- Computer literacy
- Mid-level
Quick Apply
Assistant Coach (Assistant Store Manager)
Rally House —Whitehall Township, PA
- $17.00 - $24.65 an hour
- Weekends as needed
- Ability to walk for extended periods
- Merchandising
- Mid-level
Quick Apply
MRI Technologist Supervisor
Lehigh Valley Imaging LLC —Bethlehem, PA
- Full-time
- Management
- Hospital
- Customer service
1d
Registered Nurse (RN) Supervisor - Night Shift No Weekends
Morningstar Living —Nazareth, PA
- $41 - $43 an hour
- Overnight shift
- 18 years or older
- CPR Certification
- Nursing
- Disability insurance
- Health insurance
Quick Apply
6d
Home Services General Manager
Confidential —Bucks County, PA
- $150,000 - $210,000 a year
- Full-time
- Residential
- Analysis skills
- Warehouse
- Health savings account
- Relocation assistance
Quick Apply
Roofing Supervisor
Sunnymac Solar —Bethlehem, PA
- Full-time
- Construction site
- Mid-level
- Residential
- Disability insurance
- Health insurance
Quick Apply
Finance Manager
Gilboy Ford —Whitehall Township, PA
- $100,000 - $130,000 a year
- Full-time
- Management
- Dealership
- Data analysis skills
- Health insurance
- Dental insurance
Quick Apply
Nursery and Perennial Manager - Fleetwood Garden Center
Esbenshade's Garden Centers —Fleetwood, PA
- $18 - $21 an hour
- Overtime
- Maintenance
- Mid-level
- High school diploma or GED
- Health savings account
- Health insurance
Quick Apply
AUTOMOTIVE SALES MANAGER-MAZDA DEALERSHIP
Koch 33 Volkswagen Mazda —Easton, PA
- $140,000 - $160,000 a year
- Extended hours
- Background check
- Clean driving record
- Dealership
- Health savings account
- Health insurance
Quick Apply
ELRC Family Service Manager
Community Services for Children —Allentown, PA
- $53,081.60 a year
- Full-time
- Spanish
- English
- Mid-level
- Paid holidays
- 401(k)
Quick Apply
Electrical Design & Engineering Manager
ABEC Inc —Bethlehem, PA
- Supervising experience
- Mentoring
- Senior level
- Paid holidays
- Health insurance
Registered Nurse (RN) Supervisor
Morningstar Living —Nazareth, PA
- From $41 an hour
- Part-time
- CPR Certification
- Nursing
- RN License
- Disability insurance
- Health insurance
Quick Apply
Parts Supervisor - Forklift
Modern Group —Allentown, PA
- $30 - $35 an hour
- Full-time
- Background check
- Mid-level
- 3 years
- Health savings account
- Health insurance
Quick Apply
Transportation Manager
Confidential —Bethlehem, PA
- $80,000 - $90,000 a year
- Full-time
- Background check
- Pass drug screening
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Fuel Dispatcher/Office Manager
Cooper's Oil Company —Phillipsburg, NJ
- $65,000 - $70,000 a year
- Full-time
- CDL B
- Hazmat Endorsement
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
4d
Manufacturing Manager
ABEC Inc —Bethlehem, PA
- Full-time
- Up to 50% travel
- Ability to walk for extended periods
- English

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customer experience supervisor jobs near whitehall township, pa

Assistant Store Manager

dd's Discounts Stores -
Whitehall Township, PA

Apply Now

Job Details

Full-time

Qualifications

Customer communication
Staff supervision
Retail industry sales team management experience
Team supervision
English
Cleaning equipment
Retail math
POS systems
Team motivation (leadership skill)
Management experience within retail industry

Full Job Description

Our values start with our people, join a team that values you!

Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and exciting treasure hunt experience.
As part of our team, you will experience:

Success. Our winning team pursues excellence while learning and evolving
Career growth. We develop industry leading talent because Ross grows when our people grow
Teamwork. We work together to solve the hard problems and find the right solution
Our commitment to Diversity, Equality & Inclusion, and our community. We celebrate the backgrounds, identities, and ideas of those who work and shop with us because our differences make us stronger. We strive to be a positive force in our community.

Our Corporate headquarters are in Dublin, CA, we have 3 buying offices in key markets in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide. With 2025 revenues of $22.8 billion, we are a Fortune 500 company who is committed to providing an inclusive work environment with continuous learning opportunities and development for our teams.

GENERAL PURPOSE:

Responsible for the management and supervision of all areas assigned by the Store Manager and follows policies in regard to Customers, Associates and merchandising. Responsible for learning all phases of Store operations. In the absence of the Store Manager, the Assistant Manager is responsible for leading the entire operation of the Store to ensure that Company standards and best practices are consistently met

ESSENTIAL FUNCTIONS:

General Operating Requirements
- Leads all Company Best Practices and maximizes productivity by minimizing steps and touches while working.
- Assists in the analysis of Store reports to evaluate controllable expenses and overall Store performance.
- Communicates any variances to Company standards to the Store Manager.
- Ensures proper scheduling of Associates to meet business objectives.
- Ensures compliance with all State, Local and Federal regulations.
- Accepts special assignments as directed by Leadership.
- Responsible for payroll administration including daily punch edits, Associate scheduling compliance, Sunday payroll transmission, and Payroll reporting as needed.
Organizational Development
- Assists in recruiting, hiring, training and developing non-exempt Associates.
- Ensures compliance of Ross personnel policies and procedures.
- Assists with Associate Relations issues by communicating any incidents to the Store Manager or District Manager as needed.
Expense Control
- Assists in the management of and continuous monitoring of actual expenditures to be within budget.
- Controls payroll hours to plan, as the primary controllable expense, as well as adjusting to current business trends.
Maintaining a Safe & Secure Environment
- Understands that safety is the number one priority and practices safe behaviors in everything they do.
- Ensures all Associates understand and can execute emergency operating procedures.
- Maintains adherence to Company safety policies and ensures the safety of Associates and Customers.
- Assists in the facilitation of monthly safety meetings.
Customer Service
- Treats all Customers, Associates, and other leaders with respect.
- Demonstrates courtesy, friendliness, and professionalism at all times. Recognizes Associates using Company recognition programs.
- Executes Customer service programs and Merchandise Presentation programs through Associate training and program supervision.
- Supervises and coaches Retail Associates in providing efficient and friendly service at the registers, Customer Service desk, fitting rooms, sales floor, etc.
Personal and Store Brand
- Represents and supports the Company brand at all times.
- Maintains and models a professional appearance, in accordance with the Company Dress Code. Reinforces the Company Dress Code at all times.
- Manages Store to ensure a clean, neat, easy to shop environment.
- Maintains a high standard of housekeeping with help of contracted maintenance personnel and Ross Associates.
Merchandise Processing and In-Store Marketing
- Ensures recovery, sizing and markdowns are completed to Company standards through teaching, assigning tasks, and following up per Company best practice.
- Ensures merchandise is presented and organized according to Company merchandising guidelines.
- Urgently manages merchandise processing to the sales floor within the expected Company timeframe.
Loss Prevention
- Assists with training Associates on Loss Prevention awareness and Store shortage goals.
- As a representative of Ross Leadership, demonstrates integrity and honesty in all interactions with Associates and Customers.
- Safeguards confidential information, cash and credit card information and merchandise.
- Understands and complies with the Loss Prevention Awareness Program and is responsible for Store Loss Prevention which includes maintaining a large Customer service presence on the sales floor, Customer and Associate engagement and heightened Loss Prevention awareness.
- Assists in leading the annual inventory process including preparation and execution of inventory guidelines.
- Monitors mark-out-of-stock policy to ensure proper administration.
- Ensures Public View Monitor (PVM) system is maintained properly.

COMPETENCIES:

Customer Focus
Motivating Others
Drive for Results
Conflict Management
Managing and Measuring Work
Communication
Hiring and Staffing
Organizing

QUALIFICATIONS AND SPECIAL SKILLS REQUIRED:

Two or more years of Store or Assistant Store Manager experience in a retail environment.
Must demonstrate the ability to supervise, motivate and communicate positively to Store Associates at all levels.
Ability to handle multiple tasks, prioritize those tasks, give direction and follow through to completion.
Ability to set priorities and exercise independent judgment.
Maintain high quality of Customer service.
Fluency in English.
Ability to work evenings and weekends.
Ability to perform basic mathematical calculations commonly used in retail environments.

PHYSICAL REQUIREMENTS/ADA:

Ability to use all Store equipment, including PDTs, registers and PC as required.
Ability to spend up to 100% of working time standing, walking, and moving around the Store.
Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop.
Ability to occasionally push, pull and lift more than 25 lbs.
Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies.
Certain assignments may require other qualifications and skills

SUPERVISORY RESPONSIBILITIES:
Direct supervision of all non-exempt Associates.

Apply Now

Refine Your Search

customer experience supervisor jobs in whitehall township, pa

Assistant Store Manager

Customer Service Supervisor

Operations Supervisor

Customer Experience Supervisor I - Lehigh Valley Mall

Office Manager

Assistant Coach (Assistant Store Manager)

MRI Technologist Supervisor

Registered Nurse (RN) Supervisor - Night Shift No Weekends

Home Services General Manager

Roofing Supervisor

Finance Manager

Nursery and Perennial Manager - Fleetwood Garden Center

AUTOMOTIVE SALES MANAGER-MAZDA DEALERSHIP

ELRC Family Service Manager

Electrical Design & Engineering Manager

Registered Nurse (RN) Supervisor

Parts Supervisor - Forklift

Transportation Manager

Fuel Dispatcher/Office Manager

Manufacturing Manager

I want to receive the latest job alert for customer experience supervisor in whitehall township, pa

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