Top 308 Customer experience leader Jobs in Whitehall Township Pa

Store lead
The Men's Wearhouse, LLC —Whitehall Township, PA
- Sales
- Ability to walk for extended periods
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Operations Team Lead
Merck KGaA —Allentown, PA
- $28 - $44 an hour
- Oracle
- Mid-level
- High school diploma or GED
- Health insurance
- Paid time off
(USA) Member Team Lead
Sam's Club —Allentown, PA
- $22 - $30 an hour
- 18 years or older
- High school
- Merchandising
- Paid jury duty
- Disability insurance
8d
Selling Team Leader (ASM)
aerie by American Eagle Outfitters —Whitehall Township, PA
- From $22.25 an hour
- 8 hour shift
- Ability to walk for extended periods
- Computer literacy
- Merchandising
- Health insurance
- Dental insurance
Quick Apply
9d
Team Leader/Manager
Chick-fil-A —Whitehall Township, PA
- $21 - $23 an hour
- Weekends as needed
- 18 years or older
- Mid-level
- High school diploma or GED
- Paid training
- Paid time off
Quick Apply
Leader in Training
Green Thumb —Allentown, PA
- Weekends as needed
- Word processing
- Mid-level
- 3 years
Quick Apply
O/N Merchandising Lead
Sam's Club —Allentown, PA
- $23 - $31 an hour
- 18 years or older
- High school
- Merchandising
- Paid jury duty
- Disability insurance
4d
Shift Lead Days - Bethlehem, PA
Kerry —Bethlehem, PA
- $29 an hour
- Full-time
- Pass drug screening
- Mid-level
- US work authorization
- Health insurance
- Dental insurance
Team Leader
Tractor Supply Company —Whitehall Township, PA
- Overtime
- 18 years or older
- Computer literacy
- 11+ years
- Paid parental leave
- Disability insurance
Leader In Training (full-time)
Buckle —Whitehall Township, PA
- Weekends as needed
- High school diploma or GED
- Ability to lift 50 pounds
- Cleaning
- Paid parental leave
- Health savings account
Quick Apply
Aerie - Selling Team Leader (Assistant Manager)
American Eagle Outfitters —Whitehall Township, PA
- Full-time
- Merchandising
- Mid-level
- Retail management
- Employee stock purchase plan
- Paid holidays
Full Time Support Leader
Five Below Inc —Whitehall Township, PA
- From $13 an hour
- Full-time
- 18 years or older
- Mid-level
- Travel
- Health insurance
Quick Apply
Zone Lead - FT
At Home —Whitehall Township, PA
- Weekends as needed
- Background check
- 18 years or older
- Sales
Quick Apply
Key Lead - Lehigh Valley Mall, Hollister
Hollister —Whitehall Township, PA
- Part-time
- Merchandising
- No experience needed
- Mid-level
- Store discount
- Opportunities for advancement
Lead Store Associate
Curaleaf —Allentown, PA
- $18.50 an hour
- Weekends as needed
- Computer literacy
- Mid-level
- High school diploma or GED
- Disability insurance
- 401(k)
Quick Apply
Zone Team Leader
Ollies Bargain Outlet, Inc. —Bethlehem, PA
- Weekends as needed
- Merchandising
- Mid-level
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Aerie - Selling Team Leader
American Eagle Outfitters —Whitehall Township, PA
- Full-time
- Merchandising
- Mid-level
- Retail management
- Opportunities for advancement
Shift Lead
Walgreens —Bethlehem, PA
- $17 - $20 an hour
- Full-time
- Merchandising
- Maintenance
- English
- Health insurance
- Dental insurance
8d
Purchasing Leader
Dexis —Quakertown, PA
- $97,200 - $118,800 a year
- Mid-level
- Bachelor's degree
- Organizational skills
- Paid jury duty
- Paid holidays
Production - 1st shift Team Lead/Machine Operator
Great Northern Corporation —Allentown, PA
- $24 - $26 an hour
- Overtime
- Basic math
- Mid-level
- High school diploma or GED
Quick Apply

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customer experience leader jobs near whitehall township pa

Store lead

The Men's Wearhouse, LLC -
Whitehall Township, PA

Quick Apply

Job Details

Benefits

Health insurance
Dental insurance
Flexible spending account
Paid time off
Vision insurance
401(k) matching
Employee discount
Flexible schedule

Qualifications

Sales
Managing retail teams
Supervising experience
Video conferencing software
Productivity software
Video conferences (communication methods)
POS systems
Video conferencing systems operation
Staff development

Full Job Description

Reports to Store Manager:

As a Store Lead, you will partner with your Store Manager to support store team members to achieve sales performance expectations through active coaching, development of a team selling environment, and operational excellence when you are the manager on duty. This position is assigned store keys to open and close the store when scheduled, in the capacity of the manager on duty.

To be successful in this role the role you will:
- Inspire store team to achieve their best performance - Execute to maximize growth and potential - Create an engaged and inclusive store environment - Elevate the customer experience through operational excellence - Exceed customer expectations in all interactions

Leadership:

Partners with Store management team to lead store staff to achieve sales, service, and operational expectations when assigned as the manager on duty. Models company values and leads by example as an active coach. Communicates priorities and sales driving information effectively to ensure store staff is equipped to maximize business. Assists in recruiting store staff and embraces diversity by contributing to an inclusive store environment.

Performance:

Supports the management team in the achievement of store business plans, including sales, customer service and operational goals. Understands how to leverage store reports to understand decisions made to drive the store business. Participates in driving business outreach opportunities and communicates leads to Store Manager. Identifies performance opportunities and partners with management team to contribute to development plans.

Operational Excellence:

Partners with management team to ensure proper staffing to effectively execute initiatives and operational tasks to deliver on the customer promise. Assists management team with training store staff on all internal operational functions as assigned. Stays informed on corporate communication, directives, initiatives, policies and procedures.
Supports the management team with the implementation of store programs to increase efficiencies in sales, service, operations, and branding when assigned.

Workplace:

Contributes to an engaged and inclusive store environment where opinions and contributions are recognized and valued. Supports a culture of learning and development, ensuring training tools are leveraged. Serves as a role model to all store team members and provide enthusiastic motivational leadership. Partners with management team to conduct regular store meetings ensuring all store team members are up to date with company directives.

Customer Experience:

Assists in training the store team on the customer service expectations to create an exceptional customer experience, exceed customer expectations, and achieve a high Net Promoter Score. Leverages customer feedback to prevent or resolve customer concerns. Collaborates with the management team to ensure the store is visually set to brand standards and marketing initiatives are executed per company direction.

Qualifications:

Minimum of 1 year of Retail or Sales experience. Creative individual who demonstrates good judgement and is tuned-into the pulse of the business. Self-motivated, results oriented, strategic thinker. Strong organizational and leadership skills. Excellent written and verbal communication skills. Demonstrates active listening and problem-solving skills. Proven ability to train and develop high performing store teams. Proficient in technology systems, applications, Microsoft Office, and video conferencing. Ability to operate a computer and POS System.

Physical Requirements

Ability to stand and walk for the majority of work shift, frequently bend, squat and twist, lift up to 50 lbs., climb a ladder to reach merchandise and or supplies, and see and distinguish between fabric patterns and colors.

You may have the opportunity to voluntarily work between multiple store or site locations, and across multiple brands.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

#SL

Benefits:

401(k) matching
Dental insurance
Employee discount
Flexible schedule
Flexible spending account
Health insurance
Paid time off
Vision insurance

Application Question(s):
*

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Work Location: In person

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Refine Your Search

customer experience leader jobs in whitehall township pa

Store lead

Operations Team Lead

(USA) Member Team Lead

Selling Team Leader (ASM)

Team Leader/Manager

Leader in Training

O/N Merchandising Lead

Shift Lead Days - Bethlehem, PA

Team Leader

Leader In Training (full-time)

Aerie - Selling Team Leader (Assistant Manager)

Full Time Support Leader

Zone Lead - FT

Key Lead - Lehigh Valley Mall, Hollister

Lead Store Associate

Zone Team Leader

Aerie - Selling Team Leader

Shift Lead

Purchasing Leader

Production - 1st shift Team Lead/Machine Operator

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