Top 95 Desktop support technician Jobs in Whitestone, Ny

Level 2 Helpdesk Support Professional, Temp to Perm
JOINT INDUSTRY BOARD OF THE ELECTRICAL INDUSTRY —Flushing, NY
- From $44.70 an hour
- Temporary
- Microsoft Excel
- Microsoft Outlook
- Bachelor of Science
Quick Apply
2d
Service Desk Technician
Agency DEPT OF ENVIRONMENT PROTECTION —Queens, NY
- $71,577 - $105,156 a year
- Full-time
- Mid-level
- Office
- High school diploma or GED
- Loan forgiveness
Desktop Support Technician
ION Computer Systems —New Hyde Park, NY
- $30 - $35 an hour
- Full-time
- Background check
- 5 years
- Mid-level
Quick Apply
Help Desk Support Technician I
FORTUNE SOCIETY INC —Long Island City, NY
- $24.73 - $27.48 an hour
- Full-time
- Windows
- High school diploma or GED
- Ability to lift 50 pounds
Quick Apply
4d
Help Desk Technician
Empire Merchants Metro —Astoria, NY
- $45,000 - $75,000 a year
- Full-time
- Research
- Office
- Windows
- Travel reimbursement
- Disability insurance
Desktop Technician Level 1
Municipal Credit Union —New York, NY
- $21.15 - $33.03 an hour
- Full-time
- Azure
- Inventory management
- Mid-level
- Paid holidays
- Disability insurance
Quick Apply
Computer Support Technician II
New York University —New York, NY
- $38.10 an hour
- Full-time
- Mid-level
- High school diploma or GED
- University
IT Technician, Bureau of IT Infrastructure and Support Services
DEPT OF HEALTH/MENTAL HYGIENE —Queens, NY
- $71,434 a year
- Full-time
- Management
- High school
- Mid-level
- Wellness program
- Health insurance
8d
Service Desk Technician
OFFICE OF CRIMINAL JUSTICE —Manhattan, NY
- $68,213 - $80,000 a year
- Multiple hires
- Mid-level
- Office
- High school diploma or GED
- Loan forgiveness
9d
Help Desk Support Technician II
FORTUNE SOCIETY INC —Long Island City, NY
- $30.22 - $32.97 an hour
- Full-time
- Microsoft Outlook
- Mid-level
- High school diploma or GED
Quick Apply
Desktop Support Analyst
Barrow Wise Consulting —New York, NY
- $60,000 - $90,000 a year
- Full-time
- Computer Science
- Mid-level
- Windows
- Health insurance
- Paid time off
Quick Apply
IT Helpdesk Technician
Elevate Technology Group —Manhattan, NY
- $60,000 - $70,000 a year
- Google Workspace
- Mid-level
- Office
Desktop Technician
DEPT OF HEALTH/MENTAL HYGIENE —New York, NY
- $59,537 - $68,468 a year
- Full-time
- Mid-level
- Office
- High school diploma or GED
- Wellness program
- Health insurance
IT Support Technician
Metro Vein Centers —New York, NY
- $60,000 - $72,000 a year
- Full-time
- Google Workspace
- Medical office experience
- HIPAA
- Paid holidays
- Disability insurance
Quick Apply
Deskside Services Technician
Lowenstein Sandler —New York, NY
- $85,000 - $95,000 a year
- Full-time
- Mid-level
- Windows
- Microsoft Office
- Health insurance
- Dental insurance
Tier 1 Help Desk Technician
5Q Partners, LLC —New York, NY
- $70,000 a year
- Full-time
- Computer science
- Computer Science
- Mid-level
- Health savings account
- Health insurance
Quick Apply
IT Systems Engineer - End-User Support (USA)
Trexquant Investment —New York, NY
- $120,000 - $150,000 a year
- System design
- Office
- Travel
- Dental insurance
- Vision insurance
Quick Apply
Senior Service Desk Technician
Giorgio Armani —New York, NY
- $75,000 - $85,000 a year
- Full-time
- Computer Science
- Windows
- Ability to lift 50 pounds
- Disability insurance
- Health insurance
Quick Apply
9d
Desktop Support Technician - JFK Airport
ESP Global Services Limited —Jamaica, NY
- $52,000 - $55,000 a year
- 8 hour shift
- Research
- Mid-level
- Windows
- Health insurance
- Dental insurance
Quick Apply
IT ANALYST - CORPORATE
Front Row Europe GmbH —New York, NY
- $85,000 - $105,000 a year
- Full-time
- Hybrid work
- Google Workspace
- Mid-level
- Office
- Commuter assistance
- Health insurance

I want to receive the latest job alert for desktop support technician in whitestone, ny

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

desktop support technician jobs near whitestone, ny

Level 2 Helpdesk Support Professional, Temp to Perm

JOINT INDUSTRY BOARD OF THE ELECTRICAL INDUSTRY -
Flushing, NY

Quick Apply

Job Details

Temporary
From $44.70 an hour
2 days ago

Qualifications

Mobile device support
Microsoft Excel
Microsoft Outlook
Hardware maintenance
Confluence
Productivity software support
Computer hardware
Desktop (troubleshooting support)
Data Security (Data management)
Collaborative technology platforms
Mobile device management
Video conferences (communication methods)
Defect tracking tools
Desktop administration
Adobe Acrobat
CompTIA A+
Ticketing system technical support

Full Job Description

Title: Level 2 Helpdesk Support Professional

Duration: 3-6 months, Temp with potential for permanent conversion

Rate of Pay: $44.70 per hour

FLSA Status: Non-Exempt

Employer: Joint Industry Board of the Electrical Industry

Department: Information Technology Department

Reports to: Help Desk Manager

Location: Flushing Onsite – Monday thru Friday

Vacancy: 1

ITD Helpdesk is seeking a highly skilled Tier 2 level Helpdesk Technician to provide technical support and customer service to our staff members. The ideal candidate will have excellent interpersonal, oral, technical, and written communication skills, as well as the ability to extract information from end-users to resolve network, server, and computer-related hardware/software issues. Reporting to the Help Desk Manager, under general supervision, the Network Support Specialist will be responsible for but not limited to:

Provide technical support for Windows, Mac OS, iOS, and Android OS, scanners, local and network devices, web, and IP cameras, tablets, printers, Bluetooth devices and more.
Provide technical support for Virtual PCs, including 10zig workstations connected to Citrix and/or other virtual platforms.
Create, modify, & close tickets as required using Jira for problem/issue tracking.
Create documentation for guidance on break/fix issues using confluence.
Interact, troubleshoot, and navigate within a network and server environment.
Escalate tickets to System and Network Administrators as needed.
Provide support and training for Microsoft Office O365 Suite including Word, Excel, Outlook email, calendaring, and delegation.
Provide Support for Hardware and Software Installation, Maintenance and Licensing.
Provide support for Maas360 (MDM) via IOS, Android mobile device Management.
Maintain Security Protections against vulnerabilities via Microsoft patching, application, and firmware updates.
Provide support for Adobe PDF workflows, Mainframe Clients, AS400, Filemaker and Laserfiche workflows.
Perform desktop imaging, setups, and deployments.
Provide conference room meeting projector setup and support including camera, conference phone and virtual meeting technologies.
Provide hardware or software training and instruction to staff.
Implement security best practices and comply with data confidentiality and security requirements.

Work Environment & Physical Demands

General HelpDesk work involves assisting end users in person and/or using specialized tools within the local network to shadow end users for assistance. Mediums of contact include but are not limited to Teams chat, virtual conference calls, email, or phone calls to end users. On occasion this may involve walking or standing for brief periods of time. Otherwise, most office work can be routinely done from the incumbents’ office workstation.
Must be able to lift up to 40 pounds at times.
Ability to lift, carry, reach, push, pull, or otherwise move objects, including but not limited to all IT Help Desk Equipment.

Note: This role would require the ability to use/set up computers and peripherals, utilize files/forms/books/filing cabinets. General end-user assistance may require periodic standing, walking, reaching/connecting peripherals under desks, shredding documents, and occasionally lifting boxes containing forms for printing purposes.

Position Type/Expected Hours of Work

This is a Full-Time- Non-Exempt, Temporary onsite position. Days and hours of work are Monday through Friday, 8:30AM-4:30PM. Occasional evening and Saturday coverage for JIB Medical P.C. and other events (generally not exceeding 5:30pm)

Flexibility Must be able to work overtime when necessary.

Travel Occasional local travel may be required for this position.

CompTIA A+ certification Required; other Microsoft or equivalent certifications a plus.
2-4 years of experience providing hands-on technical support required.
Proficient in supporting Microsoft Office products (Word, Excel, Outlook), Microsoft O365 including calendaring and delegation and Adobe Acrobat Required.
Experience with and knowledge of the command line interface (CMD) for Windows operating systems required.
Comfortable working with remote support tools to resolve customer issues required.
Experienced with working in industry standard practices for implementing technology support, issue tracking via ticketing, hardware maintenance and security policies required.
Proficient with local and network connected scan and printer devices, as well as other peripherals.
Experience supporting a Mobile Device Management (MDM) solution and working with and knowledge of settings for Apple and Android smartphones required.
Strong written and verbal communication skills with the ability to translate technical concepts to a non-technical audience required.
2- 4-year college degree, preferably a B.S. in a technical sciences or equivalent experience.
Experience partnering cross-functionally with internal experts to resolve issues and identify patterns for client technical requests.
Proficient at virtual meeting applications (Webex, MS Teams, Zoom, etc.) and on-site meeting/event support.
Strong interpersonal skills - the ability to support high-profile executives and to provide white-glove meeting/event support, to ensure exceptional customer experience.
Experience with on-site video conferencing hardware for use in on-site video conferencing meetings/events.
Outstanding customer service: friendly demeanor, sincere empathy for customer issues and frustrations, highly responsive to support tickets/issues.
Comfortable working in multiple communication channels simultaneously: email, text, phone calls, team collaboration software.
Proficient with Microsoft Active Directory Domain Computers and Users, File Server, DNS, Printer Server, Security Group Memberships, Permissions, Remote, Citrix and Virtual Desktops.

Other Duties/Special Projects

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Reasonable Accommodations Statement To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

HIPAA Compliance Required

The Joint Industry Board of the Electrical Industry (JIB) was established in 1943 by the International Brotherhood of Electrical Workers, Local Union No. 3 and employers affiliated with the National Electrical Contractors Association. Its mission is to promote harmony between employees and employers, administer benefits for members and their families and improve competitiveness through progressive management, education, training, and technology.

Quick Apply

Refine Your Search

desktop support technician jobs in whitestone, ny

Level 2 Helpdesk Support Professional, Temp to Perm

Service Desk Technician

Desktop Support Technician

Help Desk Support Technician I

Help Desk Technician

Desktop Technician Level 1

Computer Support Technician II

IT Technician, Bureau of IT Infrastructure and Support Services

Service Desk Technician

Help Desk Support Technician II

Desktop Support Analyst

IT Helpdesk Technician

Desktop Technician

IT Support Technician

Deskside Services Technician

Tier 1 Help Desk Technician

IT Systems Engineer - End-User Support (USA)

Senior Service Desk Technician

Desktop Support Technician - JFK Airport

IT ANALYST - CORPORATE

I want to receive the latest job alert for desktop support technician in whitestone, ny

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected