Top 3451 Member services representative Jobs in Wi

Registration Services Representative - Clinical Practice Services
The Medical College of Wisconsin, Inc. —Milwaukee, WI
- Full-time
- Hybrid work
- Mid-level
- Office
- High school diploma or GED
- Paid parental leave
- Paid holidays
Quick Apply
Call Center Healthcare Representative - Part-Time Remote US
Gainwell Technologies —Wisconsin
- $30,500 - $43,500 a year
- Part-time
- Remote
- Computer literacy
- Medical office experience
- Mid-level
- Travel reimbursement
- Profit sharing
Patient Service Representative (PSR) I
Advocate Aurora Health —Waukesha, WI
- $19.80 - $29.70 an hour
- Part-time
- High school diploma or GED
- 1 year
- Outpatient
8d
Patient Service Representative 1- Hospital
Advocate Aurora Health —Grafton, WI
- $20.80 - $31.20 an hour
- 8 hour shift
- CPR Certification
- Hospital
- Computer literacy
8d
Patient Service Representative I Hospital
Advocate Aurora Health —Oconomowoc, WI
- $20.80 - $31.20 an hour
- Full-time
- CPR Certification
- Hospital
- Computer literacy
8d
Member Service Representative
S3 Shared Services —Wisconsin
- $39,998 a year
- Full-time
- Remote
- 5 years
- Mid-level
- Communication skills
- Wellness program
- AD&D insurance
Patient Services Representative I Hospital
Advocate Aurora Health —Sheboygan, WI
- $20.80 - $31.20 an hour
- Full-time
- CPR Certification
- Hospital
- Computer literacy
5d
Healthcare Customer Service Representative (WI)
Healthcare Business Services Inc. —Milwaukee, WI
- On call
- Remote
- Computer literacy
- Writing skills
- Medical office experience
- Work from home
8d
Customer Service / Tech Support Rep – Financial (Remote)
Concentrix —Wisconsin
- $15 an hour
- Urgently hiring
- Remote
- Computer literacy
- Residential
- High school diploma or GED
- Paid training
- Paid holidays
1d
Patient Service Representative Hospital
Advocate Aurora Health —Cudahy, WI
- $20.80 - $31.20 an hour
- Part-time
- CPR Certification
- Hospital
- Computer literacy
8d
Clinic Service Representative - Mayfair
Children's Wisconsin —Wauwatosa, WI
- Full-time
- HIPAA
- High school diploma or GED
- Clinic
HRIS Time Administrator - REMOTE
Ryder System —Madison, WI
- Full-time
- Remote
- Microsoft Outlook
- Data analysis skills
- Mid-level
- Disability insurance
- Health insurance
5d
Leave Specialist - REMOTE
Ryder System —Madison, WI
- $55,000 a year
- Full-time
- Remote
- Microsoft Excel
- Mid-level
- Analysis skills
- Disability insurance
- Health insurance
DMV Customer Service Representative - Madison
State of Wisconsin - Transportation —Madison, WI
- From $22.76 an hour
- Online Application
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Wellness program
- Paid holidays
2d
Patient Service Representative Clinic - OB/GYN
Advocate Aurora Health —Sheboygan, WI
- $19.80 - $29.70 an hour
- Full-time
- High school diploma or GED
- Clinic
- Ob/Gyn
1d
Patient Service Representative
Advocate Aurora Health —Omro, WI
- $19.80 - $29.70 an hour
- Part-time
- Computer literacy
- No experience needed
- High school diploma or GED
Precertification Rep
Children's Wisconsin —West Allis, WI
- Part-time
- Psychiatry
- HIPAA
- Windows
2d
Student Assistance Specialist
University of Wisconsin–Madison —Madison, WI
- $58,000 - $60,000 a year
- Full-time
- Hybrid work
- Mid-level
- Master's degree
- University
- Dental insurance
- Paid time off
Customer Service Rep – Financial (Seasonal, Remote)
Concentrix —Wisconsin
- $15 - $17 an hour
- Urgently hiring
- Remote
- Computer literacy
- Residential
- High school diploma or GED
- Paid training
- Paid holidays
Customer Service Representative
62ML —Milwaukee, WI
- $3,825 - $4,400 a month
- Full-time
- High school diploma or GED
- Communication skills
- Entry level
Quick Apply
4d

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Registration Services Representative - Clinical Practice Services

The Medical College of Wisconsin, Inc. -
Milwaukee, WI

Quick Apply

Job Details

Full-time

Benefits

Paid parental leave
Paid holidays
Health insurance
Dental insurance
Tuition reimbursement
Parental leave
Vision insurance
403(b)
Pet insurance

Qualifications

High school diploma or GED

Full Job Description

Summary

The Registration Services Representative (RSR) is responsible for complete registration & eligibility on non-central scheduled patients, scheduled inpatients, and research patients. This includes answering incoming calls for registration and using work lists to ensure all registrations are complete before the patient arrives in the clinic. The RSR enters insurance information obtained from the clinic check-in process, and corrects registrations forwarded via work queues from billing system edits. The RSR is responsible for running electronic eligibility checks and completing MSP questionnaires for Medicare patients. Information is documented in the Epic system with extreme accuracy to ensure proper billing and collections and customer service.

Hybrid Position: 95% Remote & 10% Onsite, must live in Metro Milwaukee, WI area.

Primary Responsibilities

Registers patients via phone and work lists/reports to ensure complete and accurate registration data is in the Epic system before the patient’s clinic visit.
Enter all patient demographics and insurance and coverage information in software or databases.
Ensures compliance policies are followed to avoid fraudulent billing, consent forms, and Medicare questionnaires.
Verifies Medicare and Medicaid eligibility. Requires full knowledge of on-line eligibility systems.
Apply extensive knowledge of miscellaneous and managed care insurance contracts.
RSR may need to call the patient and/or insurance carrier to verify coverage and eligibility as needed.
Enters insurance information obtained from the clinic check-in process. This will come via work queues containing insurance card copies, which are scanned or faxed by the clinic. Registration updates will also be made from billing edits, which will also come via work queues.
Checks e-mails, Epic work lists and Epic Inbasket regularly throughout the day to keep up to date with any changes and receive information on patients who need registration services.
Assists with quality control measures and special projects as situations demand.
Reviews own work and works reports to verify accurate information and corrects any registration issues.

Knowledge – Skills – Abilities

Knowledge of quality control, customer service standards, information management, procedural process, and recordkeeping.
Computer, technical, interpersonal, oral communication, listening, and patience skills.

Qualifications

Minimum Required Education: High School Diploma

Minimum Required Experience: 2 years

Preferred Experience: Experience in a healthcare environment or customer service setting.

#LI-RT1

Physical Requirements

Work requires handling light weight materials or equipment with no special speed or exertion. Requires the ability to sit for extended periods of time.

Work Environment

Ordinary office working conditions with some slightly disagreeable features.

Sensory Acuity

Ability to detect and translate speech or other communication required. May occasionally require the ability to distinguish colors and perceive relative distances between objects.

Why MCW?

Outstanding Healthcare Coverage, including but not limited to Health, Vision, and Dental. Along with Flexible Spending options
403B Retirement Package
Competitive Vacation and Paid Holidays offered
Tuition Reimbursement
Paid Parental Leave
Employee & Family Assistance Program (EFAP)
Pet Insurance
On campus Fitness Facility, offering onsite classes
Additional discounted rates on items such as: Select cell phone plans, local fitness facilities, Milwaukee recreation and entertainment etc.

For a brief overview of our benefits see: Benefits Overview

For a full list of positions see: MCW Careers

At MCW all of our endeavors, from our internal operations to our interactions with our partners, are driven by our shared organizational values: Caring – Collaborative – Curiosity – Inclusive – Integrity – Respect. We are committed to fostering an inclusive environment that values diversity in backgrounds, experiences, and perspectives through merit-based processes and in alignment with all applicable laws. We believe that embracing human differences is critical to realize our vision of a healthier world, and we recognize that a healthy and thriving community starts from within. Our values define who we are, what we stand for and how we conduct ourselves at MCW. If you believe in embracing individuality and working together according to these principles to improve health for all, then MCW is the place for you. For more information, please visit our institutional website.

MCW as an Equal Opportunity Employer and Commitment to Non-Discrimination:

The Medical College of Wisconsin (MCW) is an Equal Opportunity Employer. We are committed to fostering an inclusive community of outstanding faculty, staff, and students, as well as ensuring equal educational opportunity, employment, and access to services, programs, and activities, without regard to an individual's race, color, national origin, religion, age, disability, sex, gender identity/expression, sexual orientation, marital status, pregnancy, predisposing genetic characteristic, or military status. Employees, students, applicants or other members of the MCW community (including but not limited to vendors, visitors, and guests) may not be subjected to harassment that is prohibited by law or treated adversely or retaliated against based upon a protected characteristic.

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Refine Your Search

member services representative jobs in wi

Registration Services Representative - Clinical Practice Services

Call Center Healthcare Representative - Part-Time Remote US

Patient Service Representative (PSR) I

Patient Service Representative 1- Hospital

Patient Service Representative I Hospital

Member Service Representative

Patient Services Representative I Hospital

Healthcare Customer Service Representative (WI)

Customer Service / Tech Support Rep – Financial (Remote)

Patient Service Representative Hospital

Clinic Service Representative - Mayfair

HRIS Time Administrator - REMOTE

Leave Specialist - REMOTE

DMV Customer Service Representative - Madison

Patient Service Representative Clinic - OB/GYN

Patient Service Representative

Precertification Rep

Student Assistance Specialist

Customer Service Rep – Financial (Seasonal, Remote)

Customer Service Representative

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Summary

Primary Responsibilities

Knowledge – Skills – Abilities

Qualifications

Physical Requirements

Work Environment

Sensory Acuity

Why MCW?

MCW as an Equal Opportunity Employer and Commitment to Non-Discrimination:

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