Top 444 Customer service supervisor Jobs in Wichita, Ks

Team Lead, Market Operations
Carvana —Wichita, KS
- Weekends as needed
- Background check
- Ability to walk for extended periods
- English
- Wellness program
- Health insurance
Quick Apply
Team Lead, Market Operations
Carvana —Wichita, KS
- Full-time
- Background check
- Ability to walk for extended periods
- 5 years
- Wellness program
- Health insurance
Quick Apply
(USA) Member Team Lead
Sam's Club —Wichita, KS
- $21 - $29 an hour
- 18 years or older
- High school
- Merchandising
- Paid jury duty
- Disability insurance
Core Services Manager
Marriott International, Inc —Wichita, KS
- $61,000 - $78,000 a year
- Full-time
- English
- Mid-level
- Office
- Commuter assistance
- Paid parental leave
Customer Service/Administrative Assistant
Weckworth Manufacturing Inc. —Haysville, KS
- $20 - $25 an hour
- Full-time
- Microsoft Outlook
- Office
- Administrative experience
Quick Apply
Supervisor II - 1st Shift
DSV —Wichita, KS
- $65,000 - $68,000 a year
- Full-time
- Mid-level
- Warehouse
13d
Call Center Scheduler Full Time Temp
Kansas Spine & Specialty Hospital —Wichita, KS
- Full-time
- HIPAA
- Mid-level
- High school diploma or GED
Quick Apply
9d
Customer Service Representative - Wichita
Trane Technologies —Wichita, KS
- $80,560 - $104,500 a year
- Extended hours
- Clean driving record
- Microsoft Excel
- Writing skills
Supervisor I - 1st Shift
DSV —Wichita, KS
- $58,000 a year
- Full-time
- Mid-level
- Warehouse
2h
Area Supervisor
Lynco Properties —Wichita, KS
- From $75,000 a year
- Full-time
- Mid-level
- Microsoft Office
- 3 years
- Health insurance
- Dental insurance
Quick Apply
Healthcare Customer Service Representative (KS)
Healthcare Business Services Inc. —Wichita, KS
- On call
- Remote
- Computer literacy
- Writing skills
- Medical office experience
- Work from home
12d
Customer Service Representative
Kansas Turnpike Authority —Wichita, KS
- $18.97 - $22.20 an hour
- Extended hours
- Background check
- Spanish
- Computer literacy
Quick Apply
Customer Service Manager - 1st Shift
Textron Aviation —Wichita, KS
- Full-time
- Mid-level
- Bachelor's degree
- Conflict management
Customer Service Representative
EIG Insurance Center —Wichita, KS
- $18 - $24 an hour
- Full-time
- Bilingual
- Office
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
Fuel Dispatch Supervisor
Hampel Oil Distributors, Inc. (ND) —Wichita, KS
- $28 - $34 an hour
- Weekends as needed
- Background check
- Hazmat Endorsement
- Pass drug screening
- Paid holidays
- Health insurance
Quick Apply
AP Team Lead
Walmart —Wichita, KS
- $19 - $32 an hour
- Full-time
- High school
- Mid-level
- Paid jury duty
- Disability insurance
2d
Customer Service Coordinator
Mid Continent Controls, Inc. —Derby, KS
- $20 - $25 an hour
- Full-time
- Microsoft Outlook
- Computer literacy
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
7d
Customer Service
Spec Corp —Wichita, KS
- $60,000 - $70,000 a year
- Full-time
- Computer literacy
- Basic math
- Residential
- Health insurance
- Dental insurance
Quick Apply
Customer Service Representative (Facilities Maintenance)
VIXXO —Wichita, KS
- Full-time
- Basic math
- Office
- High school diploma or GED
Quick Apply
Supervisor - Operations
Wesco —Wichita, KS
- $52,898 - $68,766 a year
- Urgently hiring
- Computer literacy
- Mid-level
- Forklift
- Health insurance
- Dental insurance
1d

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Team Lead, Market Operations

Carvana -
Wichita, KS

Apply Now

Job Details

Full-time

Benefits

Wellness program
Health insurance
Dental insurance
Vision insurance
401(k) matching

Qualifications

Optimizing workflow processes
Customer communication
Strategic goal setting
Team supervision
Outdoor work experience
Coaching
English
Team development
Supervising experience
Professional development support
Driving
Mentoring
Process improvement planning

Full Job Description

About Carvana

At Carvana, we sell cars, but we are not salespeople. We have made it our mission to create a hassle-free way for people to buy and sell cars. We saw a huge problem with how much of a headache it is to buy a car the traditional way, so we committed ourselves to put customer satisfaction at the core of our business, we have built a no-pressure, no-haggle online car buying experience that saves our customers time and money. Customers can search through thousands of vehicles online, see full 360-degree views of both the interior and exterior of the vehicles before deciding to go through the purchasing process. Our Customer Advocates will then either deliver the purchased vehicle to our customer's driveway using one of our kick-ass one car haulers, or they will meet our customers at one of our amazing coin-operated Vending Machines.

For more information on Carvana and our mission, sneak a peek at our company introduction video.

About the team and position

Carvana's Market Operation department is known for its team-oriented, fast-paced environment. We hire bright people who are willing to roll up their sleeves, step in wherever needed, mentor and develop team members, and assume additional responsibilities as needed while juggling multiple projects. Don't forget to bring your personality! We thrive from each unique perspective. Our strength is in our diversity of opinions.

Job Description

The Team Lead, in our Market Operations group, is responsible for running the local Carvana hub and everything that comes with it, including (but not limited to); market launch, operations, logistics, consumer branding, team engagement and effectiveness and, of course, the market's ongoing success. We are looking for someone who is a big picture thinker with the ability to manage the employee and customer experience. A Team Lead not only crushes daily operations, but they have the savvy to assess business trends and proactively create solutions to potential roadblocks. We need a strong people leader, as a Team Lead works closely with a team of extremely talented Customer Advocates and is responsible for providing vision and development opportunities.

What you'll be Doing

Be a continuous positive force within the market and create strong morale and spirit throughout the team.
Help interview, select, onboard and train a team of Customer Advocates and provide the tools, resources and guidance they need to be successful. Employee development is an essential part of this role.
Actively develop a team of Customer Advocates by providing feedback, conducting performance check-ins, and setting goals to improve performance and skill set.
Recognize and reinforce individual and team accomplishments by using existing organizational tools and programs as well as by finding new, creative and effective methods of recognition.
Generate and monitor regular reports like a boss and presenting to upper management… also like a boss.
Be the go to expert for your team. You're always ready to jump in alongside an Advocate to wash cars or jump into our kick-ass single-car hauler and deliver cars to our customers while providing a stellar customer experience.
Drive production in a fast-paced customer service environment and keep every detail of your market operating like a well oiled machine
Actively look for ways to improve the overall customer and Advocate team experience.
Address and effectively manage complex and sensitive customer-facing issues.

What you should have

5+ years work experience in a customer facing team environment
3+ years of management experience
Proven history of developing and coaching employees
Prior experience with strategic planning, process improvement, and guiding teams to exceed goals
Excellent interpersonal and leadership skills
Ability to diagnose and solve problems with varying complexity while maintaining focus on the customer experience
Willingness to work on weekends
Enthusiasm and energy to contribute to and thrive in a rapidly growing start-up atmosphere where roles continually adapt as the company evolves

It would be great if you also had

Bachelor's Degree
Experience with Salesforce or Tableau
An analytical mind
Experience handling logistics

What we'll offer in return

Full-Time Salary Position
Medical, Dental, and Vision benefits
401K with company match
A multitude of perks including student loan payments, discounts on vehicles, benefits for your pets, and much more
A great wellness program to keep you healthy and happy both physically and mentally
Access to opportunities to expand your skillset and share your knowledge with others across the organization
A company culture of promotions from within, with a start-up atmosphere allowing for varied and rapid career development
A seat in one of the fastest-growing companies in the country

Other requirements

To be able to do your job at Carvana, there are some basic requirements we want to share with you.

Must be able to read, write, speak, and understand English.
The ability to walk/stand and sustain physical activity for extended periods of time (8+ hours).
Requires high and low levels of movement with the ability to reach with arms, twist, kneel, crouch, climb, balance, and squat.
Requires the grasping, carrying, lifting, pushing, and pulling of items up to 50lbs.
Frequent driving requires excellent visual activity and manual dexterity.
Requires to work in outdoor weather conditions.
Must be able to stay in stationary positions for extended periods of time (when driving) up to 3 hours at a time.
Frequently communicates with customers and must be able to exchange accurate information

California, Colorado, Kentucky, Louisiana, Maryland, Nevada, Oklahoma, Tennessee, Utah, Virginia and Wisconsin employees must apply for a Salesperson license within the first two weeks of employment (process sponsored by Carvana). Obtaining this license is a condition of employment; failure to secure it may impact continued employment in this role.

Of course, we'll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs.

Legal stuff

Hiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship.

Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories.

Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Apply Now

Refine Your Search

customer service supervisor jobs in wichita, ks

Team Lead, Market Operations

Team Lead, Market Operations

(USA) Member Team Lead

Core Services Manager

Customer Service/Administrative Assistant

Supervisor II - 1st Shift

Call Center Scheduler Full Time Temp

Customer Service Representative - Wichita

Supervisor I - 1st Shift

Area Supervisor

Healthcare Customer Service Representative (KS)

Customer Service Representative

Customer Service Manager - 1st Shift

Customer Service Representative

Fuel Dispatch Supervisor

AP Team Lead

Customer Service Coordinator

Customer Service

Customer Service Representative (Facilities Maintenance)

Supervisor - Operations

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