Top 88 Patient services representative Jobs in Wichita, Ks

Healthcare Customer Service Representative (KS)
Healthcare Business Services Inc. —Wichita, KS
- On call
- Remote
- Computer literacy
- Writing skills
- Medical office experience
- Work from home
11d
Customer Service Representative - Part Time Patient Registration
R1 RCM, Inc. —Wichita, KS
- $14.50 - $18.99 an hour
- Part-time
- Background check
- Hospital
- Pass drug screening
6d
Patient Services Coordinator
Cancer Center of Kansas —Wichita, KS
- Full-time
- Microsoft Excel
- Microsoft Outlook
- HIPAA
- Health savings account
- Disability insurance
Medical Front Office
NextCare —Derby, KS
- Full-time
- Urgent Care
- High school diploma or GED
- Entry level
- Health savings account
- Disability insurance
Quick Apply
13h
Medical Receptionist
Grene Vision Group —Wichita, KS
- Overtime
- Microsoft Outlook
- High school diploma or GED
- 1 year
- Paid parental leave
- Paid holidays
Quick Apply
Customer Service -Patient Access Associate I
R1 RCM, Inc. —Wichita, KS
- $14.00 - $18.99 an hour
- Part-time
- Background check
- Hospital
- Pass drug screening
Patient Scheduler
Specialty1 Partners —Wichita, KS
- $15.00 - $17.25 an hour
- Dental office
- Surgery
- OSHA
- Health savings account
- Disability insurance
Quick Apply
Surgical Patient Coordinator
Thrive Reconstructive Surgery —Wichita, KS
- $48,000 - $55,000 a year
- Weekends as needed
- Surgery
- Medical office experience
- HIPAA
- Paid training
- Health insurance
Quick Apply
12d
Outpatient Scheduler
Kansas Gastroenterology —Wichita, KS
- From $17 an hour
- Full-time
- HIPAA
- High school diploma or GED
- Clinic
- Health insurance
- Dental insurance
Quick Apply
19h
US-Patient Access Assoc I
R1 RCM, Inc. —Wichita, KS
- $14.50 - $18.99 an hour
- Full-time
- Background check
- Hospital
- Pass drug screening
Customer Service Representative - Part Time Overnight Patient Registration
R1 RCM, Inc. —Wichita, KS
- $14.50 - $18.99 an hour
- Part-time
- Background check
- Urgent Care
- Pass drug screening
Receptionist
ADVANCED ORTHOPAEDIC ASSOCIATES PA —Wichita, KS
- Ability to walk for extended periods
- Computer literacy
- High school diploma or GED
Quick Apply
Medical Receptionist - Part Time
Xpress Wellness Urgent Care —Andover, KS
- $17 - $22 an hour
- Part-time
- Computer literacy
- BLS Certification
- HIPAA
Quick Apply
12d
Scheduling/Admission Representative
Kansas Heart Hospital —Wichita, KS
- Hospital
- High school diploma or GED
- Medical terminology
Quick Apply
12d
Care Coordinator (Medical Receptionist/PSR)
Advanced Physical Therapy —Wichita, KS
- $17.50 an hour
- Full-time
- HIPAA
- High school diploma or GED
- Clinic
- Disability insurance
- Health insurance
6d
Medical Office Scheduler Full time
Wichita Radiological Group —Wichita, KS
- From $16 an hour
- Full-time
- Clinic
- In-person
- Medical terminology
- Health savings account
- Health insurance
Quick Apply
5d
Patient Coordinator
Grene Vision Group —Wichita, KS
- Overtime
- Microsoft Outlook
- High school diploma or GED
- 1 year
- Paid parental leave
- Paid holidays
Quick Apply
12d
Receptionist
Kansas Orthopaedic Center, P.A. —Wichita, KS
- Full-time
- Computer skills
- Entry level
3d
Medical Receptionist
Centerwell —Wichita, KS
- $38,000 - $45,800 a year
- Full-time
- Hospitality
- Current TB test
- Inventory management
- Paid jury duty
- Paid parental leave
4d
Patient Care Coordinator
Demant —Derby, KS
- $16 - $19 an hour
- Inventory management
- HIPAA
- Administrative experience
- Health savings account
- Paid holidays
4d

I want to receive the latest job alert for patient services representative in wichita, ks

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

patient services representative jobs near wichita, ks

Healthcare Customer Service Representative jobs in Wichita, KS

Patient Coordinator jobs in Wichita, KS

Scheduler jobs in Wichita, KS

Surgical Coordinator jobs in Wichita, KS

Medical Scheduler jobs in Wichita, KS

Receptionist jobs in Wichita, KS

Customer Service Representative jobs in Wichita, KS

Medical Receptionist jobs in Wichita, KS

Medical Receptionist jobs in Andover, KS

Medical Office Assistant jobs in Derby, KS

Patient Access Associate jobs in Wichita, KS

Bottle Service jobs in San Diego, CA

Healthcare Customer Service Representative jobs in Arizona

Healthcare Customer Service Representative jobs in Greensboro, NC

Entry Level Client Service Associate jobs in Manhattan, NY

Healthcare Customer Service Representative jobs in Remote

Healthcare Customer Service Representative jobs in Concord, NC

Customer Service jobs in Phoenix, AZ

Patient Care Coordinator jobs in California

Medrite Urgent Care jobs in New York, NY

Healthcare Customer Service Representative (KS)

Healthcare Business Services Inc.
Wichita, KS

Apply Now

Job Details

11 days ago

Benefits

Work from home

Qualifications

Objection handling (sales technique)
Phone communication
Writing skills
Basic math
High school diploma or GED
Healthcare privacy protection
Desktop applications
Telephone systems
Typing
Debt collection negotiation
Client interaction via phone calls

Full Job Description

Description:

RevCycle is growing, and we’re excited to welcome new team members! With over 30 years in business, we focus on developing our employees and helping them reach their full potential. Work remotely or from our Marshfield, WI office, with opportunities to start in our August training class.

Position Summary:

Delivers exceptional and consistent customer experiences by demonstrating excellence in understanding and resolving requests with patience, empathy, compassion, and sincerity. Handles customer inquiries through inbound and outbound calls as well as written communication.
This position exists to effectively manage inquiries and concerns related to billing and insurance with the goal of offering payment options and facilitating the processing of payments. Customer Service Representatives will work in a company office or home office environment. They will operate with minimal management guidance to exceed Key Performance Indicators (number of calls handled/hr., successful payment resolution, and call quality). This role is expected to follow company and client policies, procedures, and applicable laws.

Essential Duties and Responsibilities:

Take calls from patients, law offices, insurance companies, and other outside facilities to resolve complex billing and insurance issues
Make outbound calls and take inbound calls from patients to resolve balances on accounts with a status that may be aging but has not been sent for collections
Answers complex billing and insurance questions (i.e. deductibles, co-insurance, co-pays, complex denials and charge disputes, claim resubmissions, eligibility issues, and coding disputes)
Reviews financial information and recommends payment options and/or assistance programs in accordance with client guidelines
Manages both common and challenging objections and concerns from consumers
Discusses and helps consumer think through payment resources and makes necessary referrals to the client
Uses required scripts/verbatims, skillfully navigating guidelines to maximize potential recovery on each call
Maintains working understanding of account requirements, leveraging related documentation and resources as needed
Independently and efficiently performs account documentation including notes and codes, making few errors, requiring minimal assistance
Skillfully works within both internal and client systems
Adheres to company Core Values and Strategic Anchors
May learn and perform other duties and responsibilities as assigned based on business needs

Requirements:

Required Knowledge, Skills and Abilities:

Prior work experience in a call center and healthcare customer service setting is preferred
Familiarity with Artiva and Cerner Soarian application is preferred. EPIC is a plus.
Working knowledge of medical billing and coding is preferred
Prior work experience in a medical office and/or general understanding of health insurance is preferred
Able to communicate clearly, both verbally and in writing, and utilize proper grammar and telephone etiquette and provided electronic tools
Able to navigate multiple computer applications and databases
Moderate to advanced computer keyboard typing and navigation skill
Able to communicate on the phone and navigate multiple computer systems simultaneously
Able to overcome patient objections and obstacles to negotiate payment successfully
Reliable and responsible. Arrives on time and uses time productively and efficiently
Manages self effectively in a work from home environment, remaining focused on work and delivering required outcomes
Possesses and demonstrates professional judgement and operates with client business acumen.
Understands sensitive personal information (SPI) and sensitive consumer information (i.e., Protected Health Information (PHI)) and maintains confidentiality of this information
Able to use tools provided to compute basic math calculations using addition, subtraction, multiplication, division, and percentages
Self-motivation and committed to career success
High School Diploma or equivalent (i.e., GED) required
Prior supervisory experience is welcome in this growing company

Work Environment:

Employee works in a company office and/or home office and sits at a desk during regularly scheduled work hours. Employee will work with an online team utilizing screen monitoring and/or video conferencing. Employee answers and makes telephone calls using a computerized telephone; types on a standard keyboard; reads and comprehends information from a computer terminal and/or written resources. Employee may occasionally be required to stand or walk short distances along with bend or twist to access lower and higher desk drawers.

Career Path Note: The Customer Service Representative is a fully trained production role in the organization. They are relied upon in all cases to meet and in most cases exceed stated KPIs, goals and objectives. Those who desire may find advancement as a team lead, or in a functional role. These opportunities have unique requirements which are detailed in the respective job descriptions. Employees are also encouraged to work with their department leadership, Human Resources and/or company leadership to discuss and work toward their career goals.

Disclaimer: This job description provides a summary of essential job functions and required knowledge, skills, abilities, education, and experience. It may be modified at any time depending on the organization's needs. Management reserves the right to assign or reassign duties and responsibilities to this job at any time. The existence of this job description does not guarantee employment. It is understood that employment is “at will.”

Apply Now

Refine Your Search

patient services representative jobs in wichita, ks

Healthcare Customer Service Representative (KS)

Customer Service Representative - Part Time Patient Registration

Patient Services Coordinator

Medical Front Office

Medical Receptionist

Customer Service -Patient Access Associate I

Patient Scheduler

Surgical Patient Coordinator

Outpatient Scheduler

US-Patient Access Assoc I

Customer Service Representative - Part Time Overnight Patient Registration

Receptionist

Medical Receptionist - Part Time

Scheduling/Admission Representative

Care Coordinator (Medical Receptionist/PSR)

Medical Office Scheduler Full time

Patient Coordinator

Receptionist

Medical Receptionist

Patient Care Coordinator

I want to receive the latest job alert for patient services representative in wichita, ks

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected