Top 916 Support specialist Jobs in Wickliffe, Oh

Sleep Study Support Specialist
Beacon Biosignals —Cleveland, OH
- $33.65 an hour
- Remote
- Psychiatry
- HIPAA
- Neurology
- Paid time off
Quick Apply
8d
Automotive Sales Professional
CDJR OF WILLOUGHBY —Willoughby, OH
- $36,000 - $180,000 a year
- Full-time
- Dealership
- Mid-level
- Driving
- Paid training
- Disability insurance
Quick Apply
Ohio Licensed Mental Health Professionals Needed
Weinstein and Associates —Cleveland, OH
- $70 - $105 an hour
- Full-time
- Private practice
- 11+ years
- Mid-level
- 401(k)
- Professional development assistance
Quick Apply
7d
Intervention Specialist
ACCEL Schools —Cleveland, OH
- $43,500 - $55,000 a year
- Classroom
- Microsoft Outlook
- Mid-level
- AD&D insurance
- Disability insurance
Quick Apply
8d
Intervention Specialist
ACCEL Schools —Cleveland, OH
- $43,500 - $55,000 a year
- Classroom
- Microsoft Outlook
- Mid-level
- AD&D insurance
- Disability insurance
Quick Apply
8d
Technology Applications Specialist
PRT Staffing —Parma, OH
- $22.21 - $28.00 an hour
- Monday to Friday
- Computer Science
- ERP systems
- Mid-level
Quick Apply
Intervention Specialist
Oakmont Education —Cleveland, OH
- Background check
- Classroom
- Experience working with individuals with disabilities
Quick Apply
Intervention Specialist
Menlo Park Academy —Cleveland, OH
- $35,000 - $65,000 a year
- Full-time
- Mid-level
- Master's degree
- Bachelor's degree
Quick Apply
Equipment Control Specialist
Confidential —Mantua, OH
- $18 - $20 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Writing skills
- Health savings account
- Health insurance
Quick Apply
Licensed Professional Counselor
Headway —Cleveland, OH
- Up to $110.91 an hour
- Remote
- Private practice
- Master's degree
- Senior level
Compliance Specialist
Electronic Merchant Systems —Cleveland, OH
- From $18 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Health savings account
- Health insurance
Quick Apply
Order Management Specialist - Commercial Sales
Avtron Power Solutions —Valley View, OH
- $75,000 - $90,000 a year
- Full-time
- Microsoft Outlook
- Mid-level
- Bachelor's degree
- Health insurance
- Dental insurance
Quick Apply
Supervisory Intervention Specialist ('26-'27 School Year)
Bellefaire JCB —Shaker Heights, OH
- $55,000 - $60,000 a year
- Full-time
- Classroom
- Writing skills
- Teaching Certification
- Wellness program
- 403(b) matching
Quick Apply
Community Psychiatric Supportive Treatment Specialist
Benjamin Rose —Cleveland, OH
- $21.63 - $26.92 an hour
- Full-time
- Microsoft Outlook
- Psychiatry
- Computer literacy
- Paid holidays
- Health insurance
Quick Apply
Recertification Specialist - Euclid Beach
Fairstead ESC LLC —Richmond Heights, OH
- Mid-level
- Communication skills
- Paid holidays
- Disability insurance
Maintenance Professional
BRUZIV PARTNERS LLC —Mentor, OH
- $50,000 - $55,000 a year
- Weekends as needed
- Mid-level
- Driver's License
- Supervising experience
- Health insurance
- Dental insurance
Quick Apply
GDI - Benefits & Leave Specialist
Great Day Improvements: A Family of Brands —Twinsburg, OH
- $70,000 - $75,000 a year
- Full-time
- HIPAA
- Mid-level
- Bachelor's degree
- Disability insurance
- Paid sick time
9d
2026-2027 Intervention Specialist
PSI Solutions —Cleveland, OH
- 8 hour shift
- School experience
- Classroom
- Mid-level
- Continuing education credits
- Health insurance
Quick Apply
Sales Professional – Leadership Track
Crucial Link —Independence, OH
- $100,000 - $200,000 a year
- Full-time
- Customer service
- Mid-level
- Business development
- Opportunities for advancement
Quick Apply
5d
Safety Specialist
Lubrizol —Painesville, OH
- 8 hour shift
- Microsoft Excel
- Mid-level
- 3 years
- Health savings account
- Paid holidays

I want to receive the latest job alert for support specialist in wickliffe, oh

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

support specialist jobs near wickliffe, oh

Mental Health Technician jobs in Cleveland, OH

Intervention Specialist jobs in Cleveland, OH

Licensed Professional Counselor jobs in Cleveland, OH

Intervention Specialist jobs in Shaker Heights, OH

Community Support Specialist jobs in Cleveland, OH

Safety Specialist jobs in Painesville, OH

Compliance Officer jobs in Cleveland, OH

Support Specialist jobs in Cleveland, OH

Community Health Worker jobs in Michigan

Mental Health Technician jobs in Marietta, GA

Lvn Home Health jobs in Orange County, CA

Mental Health Technician jobs in Fairfax, VA

Mental Health Technician jobs in Rhode Island

Mental Health Technician jobs in Edinburg, TX

Behavior Technician jobs in Modesto, CA

Intervention Specialist jobs in Johnson City, TN

Intervention Specialist jobs in Avon Lake, OH

Intervention Specialist jobs in Ohio

Intervention Specialist jobs in Xenia, OH

Intervention Specialist jobs in Summerville, SC

Sleep Study Support Specialist

Beacon Biosignals -
Cleveland, OH

Quick Apply

Job Details

$33.65 an hour
8 days ago

Benefits

Paid time off

Qualifications

Customer records maintenance
Personal service client interaction documentation
Patient question and concern management
Technical support via phone
Phone communication
HIPAA
Process improvement
Equipment troubleshooting
Incident Escalation
RPSGT
Emotional support for patients
Decision making
Health information regulatory compliance
Organizational skills
Medical sleep equipment troubleshooting
Sleep center experience
Clinical confidentiality policies
Cross-functional collaboration
Managing patient records
Escalation handling
2 years
Communication skills
Patient scheduling via phone
Entry level
Cross-functional communication
Client interaction via phone calls
Customer data entry

Full Job Description

Beacon Biosignals is transforming precision medicine for the brain, from clinical development to clinical care. For Life Sciences partners, we offer the leading at-home EEG platform for clinical development of novel therapeutics for neurological, psychiatric, and sleep disorders. Our Diagnostics business is building the most comprehensive at-home platform for precision diagnostics, combining EEG and cardiopulmonary signals to deliver reimbursable assessments for sleep and central nervous system disorders. Together, we're changing the way patients are diagnosed and treated for any disorder that affects brain physiology.

What you will be doing:

Beacon Biosignals is on a mission to revolutionize precision medicine for the brain. We are the leading at-home EEG platform supporting clinical development of novel therapeutics for neurological, psychiatric, and sleep disorders. Our FDA 510(k)-cleared Dreem EEG headband and AI algorithms enable quantitative biomarker discovery and implementation. Beacon's Clinico-EEG database contains EEG data from nearly 100,000 patients, and our cloud-native analytics platform powers large-scale RWD/RWE retrospective and predictive studies. Beacon Biosignals is changing the way that patients are treated for any disorder that affects brain physiology.

The Sleep Study Support Specialist will work within the SleepView Direct department and report to the Manager, Services. This is a second-shift position that is primarily work-from-home, with occasional on-site meetings as needed. The Sleep Study Support Specialist plays an important role in delivering a positive patient and customer experience by providing timely, accurate, and compassionate support throughout the sleep testing process. This position requires strong communication skills, attention to detail, sound judgment, and the ability to effectively manage multiple priorities while working both independently and as part of a cross-functional team.

What success looks like:

Provide professional, empathetic, and effective phone support to patients, customers, and other stakeholders.
Provide patient support, including equipment coverage, troubleshooting, and patient assistance before and after an overnight study.
Answer patient and customer questions and provide clear, accurate information regarding services, scheduling, testing, and next steps.
Take thorough and accurate notes documenting patient and customer interactions, actions taken, and follow-up needed.
Make and monitor manual outbound calls to patients and customers as needed.
Monitor and complete test scheduling and monitor return calls to ensure patients receive timely support.
Schedule and coordinate patient testing while ensuring appointments and study information are accurately documented.
Complete daily assigned tasks and responsibilities accurately and within established timeframes.
Maintain accurate and organized records in accordance with company procedures and HIPAA requirements.
Ensure the confidentiality and integrity of information, including Protected Health Information (PHI) created, received, maintained, or transmitted through the web portal, customer messages, phone interactions, and other systems.
Identify issues that require additional support and appropriately escalate concerns to the appropriate team or department.
Work cross-functionally across DX teams to resolve issues, coordinate patient needs, and support operational goals.
Communicate effectively with internal teams to ensure important patient and customer information is shared accurately and in a timely manner.
Demonstrate strong ownership of assigned work and follow through on tasks and commitments.
Adapt to changing priorities and contribute to process improvements that make the patient and customer experience more efficient.
Support team coverage and assist teammates when workload or business needs require additional support.
Follow established workflows, policies, procedures, and quality standards.
Maintain a positive, collaborative, and patient-focused approach in all interactions.

What you will bring:

2+ years of experience in a sleep center, clinical/technical support, or other customer/patient-facing environment required.
RPSGT or CCSH certification preferred
Experience communicating directly with patients or customers by phone.
Exceptional verbal and written communication skills, with the ability to communicate clearly, professionally, and empathetically.
Strong organizational skills, attention to detail, and the ability to manage multiple priorities in a fast-paced environment.
Experience documenting patient or customer interactions accurately and maintaining detailed records.
Strong problem-solving and troubleshooting skills, with sound judgment to determine when to resolve an issue independently and when to escalate.
Ability to work independently in a remote environment while collaborating effectively with cross-functional teams.
Ability to handle confidential information and Protected Health Information (PHI) in accordance with HIPAA requirements.
Comfortable learning new technology, systems, and workflows.
Demonstrated reliability, accountability, and ownership, with a commitment to following tasks through to completion.
A patient-first mindset with genuine empathy, professionalism, and the ability to make patients and customers feel heard, supported, and respected.
A collaborative approach, willingness to support teammates, and openness to giving and receiving feedback.
Curiosity, adaptability, and a continuous learning mindset with a proactive, self-service approach to finding information and solutions.

The hourly rate for this role is $33.65/hr. The hourly rate is one component of the total compensation package, which includes equity, PTO and other benefits.

At Beacon, we've found that cultural and scientific impact is driven most by those that lead by example. As such, we're always seeking new contributors whose work demonstrates an avid curiosity, a bias towards simplicity, an eye for composability, a self-service mindset, and - most of all - a deep empathy towards colleagues, stakeholders, users, and patients. We believe a diverse team builds more robust systems and achieves higher impact.

Quick Apply

Refine Your Search

support specialist jobs in wickliffe, oh

Sleep Study Support Specialist

Automotive Sales Professional

Ohio Licensed Mental Health Professionals Needed

Intervention Specialist

Intervention Specialist

Technology Applications Specialist

Intervention Specialist

Intervention Specialist

Equipment Control Specialist

Licensed Professional Counselor

Compliance Specialist

Order Management Specialist - Commercial Sales

Supervisory Intervention Specialist ('26-'27 School Year)

Community Psychiatric Supportive Treatment Specialist

Recertification Specialist - Euclid Beach

Maintenance Professional

GDI - Benefits & Leave Specialist

2026-2027 Intervention Specialist

Sales Professional – Leadership Track

Safety Specialist

I want to receive the latest job alert for support specialist in wickliffe, oh

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected