Company Description
Here at Traverse City Whiskey Co., \"The Whiskey of the North\", we are a fast-growing distillery based in northern Michigan. We distribute numerous whiskey expressions across 30 states and cocktail ingredients, including Premium Cocktail Cherries, Simple Syrup and a full line-up of cocktail mixers (under the Cocktail Crate brand), nationwide.
We are seeking a highly reliable and experienced Executive Assistant to support our leadership team and bring organization, responsiveness, and consistency to a fast-paced environment.
Job Description
We’re looking for a detail-oriented, highly organized Executive Assistant to provide hands-on administrative and operational support to two CEOs (one onsite, one remote). This role is grounded in execution, coordination, and communication - ideal for someone who thrives on keeping things moving, managing details, and ensuring nothing falls through the cracks.
The right candidate is a strong communicator and natural coordinator who can confidently manage day-to-day administrative responsibilities, serve as a central point of contact, and help direct information, people, and priorities where they need to go. This person must be comfortable handling both high-level communications and routine administrative work with equal care and professionalism.
This role requires sound judgment, discretion, and a high level of emotional intelligence to effectively support two different leadership styles and interact with a wide range of internal and external stakeholders.
Responsibilities
- Manage and maintain complex calendars for two CEOs, including scheduling, prioritization, and conflict resolution
- Coordinate and book all travel arrangements, including itineraries, accommodations, and logistics
- Handle expense reporting, invoice tracking, and other administrative financial tasks accurately and on time
- Serve as a central point of contact, routing inquiries, communications, and requests to the appropriate people or departments
- Manage email and phone correspondence on behalf of the CEOs, ensuring timely and professional responses
- Prepare, proofread, and format internal and external communications, documents, and presentations
- Coordinate meetings, including scheduling, logistics, materials preparation, and follow-ups
- Act as a “traffic coordinator” for the executive team - managing workflow, priorities, and information flow across the organization
- Support sales-related administrative functions, including managing prospect and client communications, tracking interactions, and maintaining accurate records in CRM systems
- Assist in organizing and following up on sales opportunities, ensuring timely responses and alignment with leadership priorities
- Oversee and help manage CEO-related projects and priorities using project management tools, ensuring visibility, organization, and follow-through across key initiatives
- Maintain and update systems (CRM, project management platforms, and internal trackers) to ensure accurate, up-to-date information and smooth coordination across teams
- Maintain organized systems for files, contacts, and key documents
- Support day-to-day office and administrative needs as they arise, including ad hoc tasks
- Build strong working relationships across teams and represent the CEOs with professionalism and approachability
- Maintain strict confidentiality and handle sensitive information with discretion
Qualifications
- 5+ years of experience in an administrative, executive assistant, or office management role
- Strong organizational skills with a high level of attention to detail and follow-through
- Excellent written and verbal communication skills
- Proven ability to manage multiple priorities and keep processes running smoothly in a fast-paced environment
- Comfortable handling both high-level communications and routine administrative tasks
- Experience supporting sales processes or working within a CRM system; familiarity with NetSuite is a plus
- Experience using project management tools (such as Monday.com or similar platforms) to track tasks, deadlines, and priorities
- Strong systems orientation with the ability to keep tools, data, and workflows organized and up to date
- Strong interpersonal skills and high emotional intelligence; able to adapt to different personalities and working styles
- Ability to anticipate needs, stay organized under pressure, and remain flexible
- Proficiency with Google Workspace
- Professionalism, discretion, and sound judgment in handling confidential information
- Experience supporting multiple executives is a plus
Education
- Bachelor’s degree preferred but not required; equivalent experience or proven success in a similar role will also be considered
Please note that this job description is intended to convey information essential to understanding the scope of the position and is not an exhaustive list of duties, responsibilities, or qualifications. The employer reserves the right to modify the job description based on business requirements and needs.
