Top 369 member services representative Jobs in williamsburg va

Pella Service Specialist
Pella Windows and Doors —Williamsburg, VA
- From $19 an hour
- 8 hour shift
- Microsoft Outlook
- Construction site
- Customer service
- Health insurance
- Dental insurance
Quick Apply
Evening/Weekend Part Time Customer Service Representative
Mr. Rooter of Williamsburg —Williamsburg, VA
- $12 - $14 an hour
- Part-time
- 1 year
- Communication skills
- Entry level
Quick Apply
Part Time Personal Shopper
Harris Teeter —Williamsburg, VA
- Part-time
- 18 years or older
- English
- Driver's License
13d
Utility Technician
United Site Services —Barhamsville, VA
- $22.80 - $31.92 an hour
- Full-time
- Mid-level
- CDL
- Flatbed truck
- Health savings account
- AD&D insurance
5d
Area Const Eng
Virginia Department of Transportation —Williamsburg, VA
- Full-time
- Construction site
- Customer service
- Research
5h
Senior Financial Service Rep
Langley Federal Credit Union —Yorktown, VA
- Full-time
- Office
- Finance
- Bachelor's degree
- Paid holidays
- Loan repayment program
Quick Apply
13d
Electrical Engineer
Triad Electrical Solutions, Inc. —Carrollton, VA
- $80,000 - $140,000 a year
- Full-time
- Background check
- 5 years
- Office
- Paid holidays
- Disability insurance
Quick Apply
11h
Physical Therapist- Home Health
BAYADA Home Health Care —Yorktown, VA
- Per diem
- Physical & Rehabilitation Medicine
- Mid-level
- Home Health
- Mileage reimbursement
- Paid holidays
Quick Apply
Charge Registered Nurse - RN
Fresenius Medical Care —Hampton, VA
- Full-time
- Nursing
- RN License
- Mid-level
Sr. Auto Glass Installation Technician - Store#43
Auto Glass Now —Hampton, VA
- $20.70 - $30.80 an hour
- Full-time
- 18 years or older
- Mechanic experience
- Mid-level
- Health savings account
- Paid holidays
Licensed Insurance Customer Service Rep
CityScape Metro Group —Williamsburg, VA
- $50,000 - $65,000 a year
- Full-time
- In-person
- Communication skills
- Entry level
- Dental insurance
- Paid time off
Quick Apply
Manager in Training (MIT)
Domino's | CP Team —Gloucester, VA
- $13 - $18 an hour
- Part-time
- Restaurant management
- Mid-level
- Math
Quick Apply
6d
Outside Sales / Residential HVAC Replacements
R S Andrews of Tidewater Heating, Cooling —Newport News, VA
- From $100,000 a year
- Full-time
- Background check
- Clean driving record
- Pass drug screening
- Fuel card
- Health savings account
7d
Occupational Therapy Assistant (Journey Travel) - COTA
Powerback Rehabilitation —Virginia
- $45 - $50 an hour
- Full-time
- Children
- Travel
- Cleaning
- Relocation assistance
- Health insurance
Counter Sales Representative
Mayer —Newport News, VA
- Full-time
- Ability to walk for extended periods
- Computer literacy
- Mid-level
- Commuter assistance
- Health savings account
Quick Apply
IT Server & Cloud Computing Engineer
Smithfield Foods —Smithfield, VA
- Full-time
- In-person
- Senior level
- 4 years
Summer Seasonal Sales Associate - Williamsburg
Asics America Corporation —Williamsburg, VA
- $14.00 - $14.75 an hour
- Extended hours
- Background check
- Ability to walk for extended periods
- Basic math
- Paid time off
- 401(k) matching
Seasonal Office Support Representative
Liberty Military Housing —Newport News, VA
- $17 an hour
- Weekends as needed
- Microsoft Excel
- OSHA
- Computer literacy
- Opportunities for advancement
Night Audit
LTD Hospitality Group —Williamsburg, VA
- Part-time
- English
- Hotel
- High school diploma or GED
- Paid training
- Health insurance
Quick Apply
Property Manager (1049 - Williamsburg, Virginia)
Drucker and Falk LLC —Williamsburg, VA
- Full-time
- Sales
- Mid-level
- 3 years
- Paid holidays
- Dental insurance

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Pella Service Specialist

Pella Windows and Doors -
Williamsburg, VA

Quick Apply

Job Details

Full-time
From $19 an hour

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
401(k) matching

Qualifications

Email customer support
Microsoft Outlook
Phone communication
Customer service
English
Company vehicle operation
High school diploma or GED
Driver's License
Documentation tools
Geometry
Power tools
Algebra
Public relations
Client interaction via phone calls

Full Job Description

Field Service Technician

Pella Virginia is the area’s leading distributor of Pella Window and Door Products, and we are looking for a talented Field Service Technician in the Tidewater Market (Virginia Beach, Norfolk, Chesapeake, and Hampton).

Our products are backed with over 90 years of innovation and experience in the industry and are designed to enrich the homes and lives of others. Pella Virginia plays a critical role in the sales, installation, scheduling, and servicing of our products in your homes, projects, and buildings in Virginia and West Virginia.

We are passionate about what we do at Pella Virginia, and we’re looking for people who share our passion-from sales to installation to accounting and everything in between. If you are a motivated, caring, and driven individual looking for a career with a world-class organization, come join us. Feel the Pella Passion!

Are you a driven, independent, self-starter who always strives to be number one with your customers?

Do you have a proven track record of fine attention to detail and getting a lot done?

The Service Technician is responsible for providing quality service visits to customers to inspect, repair and/or adjust Pella windows and doors in the field. The Service Technician will diagnose product issues in the field, determine and perform the correct resolution, and communicate accordingly with customers and internal service team. This position is responsible for ensuring all customer service calls are completed in a timely, accurate, and efficient manner while maintaining a customer-focused attitude.

We offer:

Quality engineered product solutions that are unmatched in the construction industry
Competitive salary with opportunity to earn a great income
Company vehicle to drive to commute from your home office to customer homes
Full Benefits package including Medical, Dental, and 401K
Excellent Training programs and career development opportunities
Reputation of the Pella Brand

Responsibilities/Accountabilities (include but are not limited to):

Performs and completes service tasks as assigned, on Pella products in the field
Problem solves and diagnoses difficult issues in the field
Replaces glass in windows or doors; Installs items such as sashes, window shades, blinds, muntin, screens, etc.
Provides customers with helpful information on the care, operation and maintenance of their Pella products
Generates and updates all required service-related documentation following a service visit so that additional service calls can be scheduled, if necessary, and billing or credit can be completed.
Conducts any necessary follow up service work and communication to resolve all assigned service tickets
Performs job site walk-through and completes necessary documentation, identifies items that need attention or correction prior to project finalization
Collects payment from customer as required
Identifies and orders parts for follow up service calls, and coordinates with the internal CSR team as necessary
Maintains stock of all necessary parts and equipment on a weekly basis
Strives to achieve 100% Customer satisfaction while making it easy for customers to do business with the company and promoting market share growth; serves as a Customer Experience Champion
Aids in the training of new Service Technicians, Customer Service Representatives or team members as requested
Maintains assigned Service vehicle and coordinates with Manager and Service Team as needed on vehicle maintenance requirements.
Performs any other necessary task assigned by the direct manager/supervisor
Seeks out continuous improvement opportunities related to service processes
Meets company safety requirements by keeping work area neat and clean, following safety precautions, and utilizing required personal protective equipment (i.e., shoes, safety glasses, fall protection, etc.), and reporting any safety issues to the manager
Must have a valid driver’s license and comply with the company Fleet Safety Policy

Qualifications:To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The qualifications, physical demands and work environment characteristics listed below are representative of the knowledge, skill, and/or ability required to successfully perform the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience:

Must have High School Diploma or GED and dependable work history. AA or Technical degree preferred, 0-2 year’s field service experience, or general business experience preferred.
Prior knowledge of general construction applications and terminology and/or window and door applications or components is preferable.
Prior experience with power tools is required (i.e. table saw, circular or miter saw, pneumatic nail gun, power drill etc.)

Proficiency with Microsoft® Word, Excel, Outlook and PowerPoint software applications. Will be expected to develop proficiency in Pella proprietary software (i.e. OSC/OFS, PQM, OMS, etc.). Excellent verbal and written English language skills are required as well as good public relations, public speaking, and customer service skills. Ability to read, interpret, understand and explain documents such as sales processes, product specifications or warranty manuals. Ability to effectively present information to others, gather information from others, and respond appropriately to questions from customers, coworkers and managers. Must display excellent phone and email etiquette. Must be able to present appropriate attitude for the situation when interacting with customers or coworkers.Professional Skills:
*

Must be a team player and exhibit a strong desire to learn and promote self-growth. Must be pro-active, self-disciplined, self-motivated, and have a demonstrated ability to follow projects through to completion. Attention to detail is required. Must be able to demonstrate organizational skills, prioritize tasks, and meet deadlines. Must be able to develop trust, respect, and confidence of customers, coworkers, and managers. Must present in a clean and neat physical appearance. Must be able to investigate issues and resolve conflict in the best interests of the business and our customers.

Mathematical Skills:Ability to subtract two-digit numbers and to multiply and divide with 10s and 100s. Ability to perform calculations using units of money, time, measurement, etc. Ability to calculate figures and amounts such as proportions, percentages, area, length, width, height, and depth. Ability to apply basic concepts of algebra, geometry, and general business math.

Physical Demands:While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, type or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to sit, stoop, or crouch. The employee must occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Time commitment required of this position will vary based on business needs.

Work Environment:Work environment with this job includes company warehouse facilities, company service vehicle, and customer job sites or homes. The noise level of this job is typically moderate to loud. Temperature fluctuates with seasons.

Department of Labor Family & Medical Leave Act (FMLA)Employee Polygraph Protection Act

Job Type: Full-time

Pay: From $19.00 per hour

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance

Shift:

8 hour shift

Work Location: Multiple locations

Quick Apply

Refine Your Search

member services representative jobs in williamsburg va

Pella Service Specialist

Evening/Weekend Part Time Customer Service Representative

Part Time Personal Shopper

Utility Technician

Area Const Eng

Senior Financial Service Rep

Electrical Engineer

Physical Therapist- Home Health

Charge Registered Nurse - RN

Sr. Auto Glass Installation Technician - Store#43

Licensed Insurance Customer Service Rep

Manager in Training (MIT)

Outside Sales / Residential HVAC Replacements

Occupational Therapy Assistant (Journey Travel) - COTA

Counter Sales Representative

IT Server & Cloud Computing Engineer

Summer Seasonal Sales Associate - Williamsburg

Seasonal Office Support Representative

Night Audit

Property Manager (1049 - Williamsburg, Virginia)

I want to receive the latest job alert for member services representative in williamsburg va

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