Top 2416 Manager, internal audit Jobs in Williamsville, Ny

IT Manager of Service & Support
Hodgson Russ LLP —Buffalo, NY
- $83,700 - $102,600 a year
- Full-time
- Background check
- Computer Science
- 5 years
- Health savings account
- Disability insurance
Quick Apply
RN Supervisor
Harris Hill Nursing Facility —Williamsville, NY
- $38 - $39 an hour
- Part-time
- Nursing
- Skilled nursing facility
- RN License
- Dental insurance
- Paid time off
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Project Manager
Singer Equipment Company —Tonawanda, NY
- $90,000 - $110,000 a year
- Weekends as needed
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Paid holidays
- Disability insurance
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RN Supervisor
BROTHERS OF MERCY NURSING HOME COMPANY INC —Clarence, NY
- $41.00 - $43.75 an hour
- Part-time
- Skilled nursing facility
- RN License
- Mid-level
Quick Apply
Maintenance Manager
TreeHouse Foods —Tonawanda, NY
- $97,500 - $146,300 a year
- Full-time
- Engineering
- Analysis skills
- Supervising experience
- Paid training
- Tuition reimbursement
Treasury Operations Manager
ITT Inc. - English US —Orchard Park, NY
- $118,800 - $177,400 a year
- 5 years
- Office
- Finance
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7d
Nurse Manager
Horizon Village —Sanborn, NY
- $46 - $51 an hour
- Full-time
- CPR Certification
- Nursing
- Psychiatry
- Profit sharing
- Paid holidays
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Design Engineering Department Manager
Diversified Manufacturing Inc —Lockport, NY
- $110,000 - $140,000 a year
- Full-time
- Engineering
- Office
- Assembly
- Health savings account
- Paid holidays
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5d
Field Sales Manager (Must Have Door-to-Door Sales Experience)
AEON Staffing Group —Buffalo, NY
- $80,000 - $200,000 a year
- Full-time
- Clean driving record
- Mid-level
- Office
- Health insurance
- 401(k)
Quick Apply
11d
Construction Project Manager
Zoladz Construction Company Inc —Alden, NY
- $100,000 - $120,000 a year
- Full-time
- Mid-level
- Office
- Microsoft Office
- Health insurance
- Dental insurance
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Dual Rate Snack Bar Attendant / Dual Rate Remote Outlet Shift Manager
Seneca Gaming Corporation —Buffalo, NY
- $16 an hour
- Full-time
- 18 years or older
- Computer literacy
- Mid-level
Project Manager
Cortese Construction Services —Clarence, NY
- $65,000 - $85,000 a year
- Full-time
- Construction site
- Mid-level
- Residential
- Health savings account
- Health insurance
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4d
Kitchen Manager
Two Nines Kitchen and Bar —Buffalo, NY
- $22 - $24 an hour
- Full-time
- Mid-level
- Supervising experience
- In-person
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Director, Global Accounting Operations
Delaware North —Buffalo, NY
- $178,400 - $224,700 a year
- Senior level
- Leadership
- 10 years
- Paid parental leave
- Paid holidays
Automotive Sales & Finance Manager
Ray Laks Honda —Orchard Park, NY
- $90,000 - $150,000 a year
- Full-time
- Background check
- 18 years or older
- Dealership
- Health savings account
- Employee stock purchase plan
Quick Apply
4d
Office Manager
Confidential —Lackawanna, NY
- $25 - $26 an hour
- Full-time
- Office
- Microsoft Office
- Supervising experience
- Health insurance
- Dental insurance
Quick Apply
Executive Housekeeping Manager
The Delavan Hotel —Depew, NY
- From $25 an hour
- Weekends as needed
- Inventory management
- Mid-level
- Hotel
- Health insurance
- Dental insurance
Quick Apply
Nurse Manager
Neighborhood Health Center —Hamburg, NY
- $91,000 - $95,000 a year
- Full-time
- Nursing
- OSHA
- RN License
- 403(b) matching
- Health savings account
Quick Apply
12d
Property Manager
Confidential —Buffalo, NY
- $22 - $24 an hour
- Part-time
- Background check
- Residential
- Microsoft Office
- Paid time off
Quick Apply
Construction Project Manager
Zoladz Construction Company Inc —Buffalo, NY
- $100,000 - $120,000 a year
- Full-time
- Mid-level
- Office
- Microsoft Office
Quick Apply

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manager, internal audit jobs near williamsville, ny

IT Manager of Service & Support

Hodgson Russ LLP -
Buffalo, NY

Quick Apply

Job Details

Full-time
$83,700 - $102,600 a year

Benefits

Health savings account
Disability insurance
Health insurance
Dental insurance
401(k)
Flexible spending account
Paid time off
Pension plan
Employee assistance program
Vision insurance
401(k) matching
Employee discount
Life insurance
Referral program
Retirement plan

Qualifications

Managing technical support teams
Customer communication
Teamwork
Computer Science
Team supervision
Managing teams in a customer support role
Coaching
Talent management
Performance management
Team development
Hiring
Professional development support
Bachelor's degree
Technology management
Vendor relationship management
Leading team collaboration initiatives
IT department experience
Information Technology

Full Job Description

Join our team to manage and lead the delivery of responsive, high-quality IT services that empower our users, enhance operational efficiency, and support the continued growth of our firm. Hodgson Russ LLP, a regional law firm with 230+ attorneys in 10 offices, is seeking a Manager of Service & Support to join our busy Information Technology group, resident in the Buffalo office. In this role, you will be responsible for cross-office team management and customer service, together with the following responsibilities:

Oversee all incidents and requests to ensure timely, consistent, and high-quality resolution aligned with service expectations.
Act as the escalation point for complex or high-impact issues, coordinating resolution across support teams.
Lead Problem Management efforts by analyzing incident trends and driving actions to reduce recurring issues and call volume.
Define, manage, and improve key service metrics and SLAs (e.g., first contact resolution, resolution time, customer satisfaction).
Establish and continuously improve service desk processes to enable efficient escalation, collaboration, and service delivery.
Oversee ServiceNow ticket quality, ensuring accuracy, completeness, proper categorization, and adherence to processes.
Establish and enforce standards for documentation, knowledge usage, escalation practices, and customer communication.
Oversee reporting and dashboards to provide actionable insights that improve service performance and decision-making.
Lead, coach, and develop the Service Desk team and ServiceNow Knowledge Specialist, ensuring strong performance, engagement, and continuous skill development.
Serve as the primary interface for internal customers and oversee vendor performance to ensure high-quality, responsive support services.

This is a hands-on leadership role suited for a professional who thrives on challenges, excels in organization, time and resource management, and is an effective communicator. A bachelor’s degree in computer science, management information systems, business, informatics, or a related technology field is required, along with a minimum of five years of experience managing staff, including hiring, developing, and retaining talent, as well as coaching and performance management across technology teams is required. The role also requires at least five years of experience administering, supporting, and troubleshooting systems, along with managing vendor relationships in complex, networked environments.

Hodgson Russ offers competitive compensation and a comprehensive benefit package, including medical, dental, vision, life, long term disability, flexible spending, 401(k), Paid Time Off, pension plan, and more. At this time, the good faith estimate of the annual salary range for this position, if the successful applicant is based in Buffalo is $83,700 to $102,600. Where a successful applicant is slotted within this range will vary based on legitimate criteria, such as experience and skill level.

Please apply by clicking through application or by visiting our career page at www.hodgsonruss.com. If your skills and experience match this position, a member of the human resources team will contact you directly. Thank you for your interest in Hodgson Russ opportunities.

Hodgson Russ LLP is an Equal Opportunity Employer. The Firm is committed to providing equal employment opportunities regardless of race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, age, disability, veteran status, familial status, or any other legally protected basis. https://www.hodgsonruss.com/about-diversity.html.

Pay: $83,700.00 - $102,600.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Employee assistance program
Employee discount
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Referral program
Retirement plan
Vision insurance

Application Question(s):

Do you have five or more years of experience managing staff, including hiring, developing, and retaining talent, as well as coaching and performance management across technology teams ?
Do you have five or more years of experience administering, supporting, and troubleshooting systems, along with managing vendor relationships in complex, networked environments?
Desired salary?

Work Location: In person

Quick Apply

Refine Your Search

manager, internal audit jobs in williamsville, ny

IT Manager of Service & Support

RN Supervisor

Project Manager

RN Supervisor

Maintenance Manager

Treasury Operations Manager

Nurse Manager

Design Engineering Department Manager

Field Sales Manager (Must Have Door-to-Door Sales Experience)

Construction Project Manager

Dual Rate Snack Bar Attendant / Dual Rate Remote Outlet Shift Manager

Project Manager

Kitchen Manager

Director, Global Accounting Operations

Automotive Sales & Finance Manager

Office Manager

Executive Housekeeping Manager

Nurse Manager

Property Manager

Construction Project Manager

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