Top 13 Helpdesk technician Jobs in Williston Vt

Network Support Technician
Network Craze Technologies —Williston, VT
- From $65,000 a year
- Full-time
- Background check
- Software troubleshooting
- Windows
- Paid holidays
- Disability insurance
Network Support Technician
Inserso Corporation —Williston, VT
- $55,000 - $72,000 a year
- Full-time
- Mid-level
- Travel
- US work authorization
- AD&D insurance
- Paid holidays
Quick Apply
8d
Now Hiring IT and Telecom Field Technicians
HARDY INDUSTRIES —Burlington, VT
- $18 - $25 an hour
- Full-time
- Mid-level
- Office
- Driver's License
- Profit sharing
- Opportunities for advancement
Quick Apply
Information Technology (IT) Technician
Champlain Valley School District (VT) —Shelburne, VT
- $28.64 - $31.46 an hour
- Full-time
- Classroom
- High school
- English
- On-the-job training
IT Support Specialist
HAZELETT CORPORATION —Colchester, VT
- $26 - $30 an hour
- Weekends as needed
- Computer science
- Computer Science
- Mid-level
- AD&D insurance
- Disability insurance
9d
Technical Support
Twinstate Technologies —Burlington, VT
- $34,000 - $80,000 a year
- Multiple hires
- Driver's License
- Communication skills
- Entry level
Quick Apply
Service Writer
VIP Tires & Service —Williston, VT
- $18 - $24 an hour
- 8 hour shift
- Sales
- Driver's License
- Organizational skills
- Paid training
- Mileage reimbursement
Quick Apply

More jobs to discover

Find similar jobs that you might be interested in.

Network Support Technician
Network Craze Technologies —Williston, VT
You’ll get real, hands-on exposure to enterprise-grade networking equipment, bonus compensation for after-hours support, and a clear path forward as your skills…
From $65,000 a year
Network Support Technician
Inserso Corporation —Williston, VT
Should provide identification/fixing for the problems within existing systems design/implementation of new systems, enhances the existing systems and…
$55,000 - $72,000 a year
Quick Apply
8d

Show more similar jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Desktop Support
Proteam Solutions Inc. —Columbus, OH
Familiarity with IT service management tools and help desk ticketing systems. DEKSTOP SUPPORT TECHNICIAN POSITION SUMMARY: *Responsible for the configuration,…
$19 - $21 an hour
Quick Apply
Service Desk Technician
Community Choice Financial Family of Brands —Dublin, OH
Experience performing basic network troubleshooting in an enterprise. Plans include dental, vision, short-term and long-term disability plans, supplemental life…
2d

Show more jobs in cities nearby

I want to receive the latest job alert for helpdesk technician in williston vt

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

helpdesk technician jobs near williston vt

Network Support Technician

Network Craze Technologies
Williston, VT

Apply Now

Job Details

Full-time
From $65,000 a year

Benefits

Paid holidays
Disability insurance
Paid time off
Professional development assistance
Life insurance
Retirement plan

Qualifications

Software troubleshooting
CCNA
Microsoft Office
Computer networking
Customer support
Help desk

Full Job Description

About Us

Network Craze is a value-added reseller specializing in high-quality new and refurbished enterprise networking equipment and IT infrastructure to some of the largest national and international companies in operation today. We help businesses of all sizes build and maintain reliable network infrastructure and we take pride in delivering the kind of personalized service that larger resellers simply can't match. We provide highly responsive 24x7 customer support for issues ranging from a phone outage to a full network outage.

The Role

We are seeking a technically capable Network Support Technician who genuinely enjoys helping people. You will serve as the first point of contact for our customers when technical issues arise, while also supporting the day-to-day IT needs of our internal team. You will see each ticket through from first contact to resolution. You will coordinate hardware dispatching through our network of globally positioned warehouses to get replacement parts to our customers fast. This role is a great fit for someone who is curious by nature, eager to grow in networking and IT, and understands that how you communicate matters just as much as what you know.

What You’ll Do

Respond to inbound customer support requests via phone, email, and ticketing system with urgency and professionalism
Diagnose and troubleshoot issues related to routers, switches, firewalls, and related networking equipment
Provide strong desktop and end-user support for Windows environments — account management, hardware, software, and connectivity issues
Escalate complex issues to senior engineering staff with clear, thorough documentation
Coordinate RMA and replacement processes for defective or failed hardware
Maintain accurate records of customer interactions, resolutions, and equipment history
Participate in an after-hours on-call rotation (after-hours responses are compensated with bonus pay)

What We’re Looking For

1–2 years of experience in a technical support, helpdesk, or networking role
Solid Windows desktop support skills — you’re the person end users can count on
Working knowledge of Cisco IOS and basic network concepts (VLANs, routing, switching, TCP/IP)
Authentic and compassionate communication — you can translate technical problems into plain language without talking down to people
Genuine responsiveness — customers hear back from you promptly, and they feel like someone is actually on it
Empathy and patience — you treat frustrated customers as partners, not problems
Intellectual curiosity and a desire to keep learning; you want to understand how things work, not just close tickets
A growth mindset toward networking and IT is a launchpad, and we’d love to help you get there
Cisco certifications (CCNA or equivalent) are a plus, but not required

Why Join Us

At Network Craze, you won’t be a ticket number in a queue. You’ll work alongside a small, experienced team where your contributions are visible, and your development is taken seriously. We invest in our people, including assistance with obtaining industry certifications such as the CCNA because we’d rather grow the right person than simply hire a resume. You’ll get real, hands-on exposure to enterprise-grade networking equipment, bonus compensation for after-hours support, and a clear path forward as your skills and interests develop.

Physical Requirements

The Network Support Technician must be able to work both sitting and standing, lift 40lbs, and handle repetitive tasks.

Benefits:

Salary starting at 65K per year depending on experience
Retirement Plan with 3% match
15 days Paid Time Off
9 Paid Holidays
Life Insurance (with optional short and long-term disability insurance)
On-Call Bonus Program

The hours for this position are M-F 8:00AM - 5:00PM EST.

Be prepared for a background check to be performed. Network Craze is an Equal Opportunity Employer.

Job Type: Full-time

Pay: From $65,000.00 per year

Benefits:

Life insurance
Paid time off
Professional development assistance
Retirement plan

Experience:

Help desk: 1 year (Preferred)
Customer support: 1 year (Preferred)

Work Location: In person

Apply Now

Refine Your Search

helpdesk technician jobs in williston vt

Network Support Technician

Network Support Technician

Now Hiring IT and Telecom Field Technicians

Information Technology (IT) Technician

IT Support Specialist

Technical Support

Service Writer

More jobs to discover

Explore jobs in cities nearby

I want to receive the latest job alert for helpdesk technician in williston vt

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected