Top 238 Customer service representative Jobs in Willow Street, Pa

Customer Service Representative (Clerical Assistant 3)
Commonwealth of PA —Lancaster, PA
- $44,273 - $66,055 a year
- Full-time
- Bilingual
- Microsoft Excel
- Microsoft Outlook
- Paid parental leave
- Health insurance
2d
Customer Service Representative
Lancaster Nursing and Rehabilitation Center —Lancaster, PA
- $401,000 a year
- Part-time
- Computer literacy
- High school diploma or GED
- Typing
- Health insurance
- Dental insurance
Quick Apply
6h
Call Center Representative
Orthopedic Associates of Lancaster —Willow Street, PA
- Full-time
- Medical office experience
- HIPAA
- Mid-level
Quick Apply
Customer Service Specialist, Full-tim
Penn Medicine —Lancaster, PA
- HIPAA
- Administrative experience
- High school diploma or GED
- Tuition reimbursement
Quick Apply
13d
Customer Service Representative
Buckeye Corrugated, Inc. —Lancaster, PA
- Full-time
- Microsoft Outlook
- Data analysis skills
- Mid-level
- Paid holidays
- Health insurance
Fully Remote Customer Service Agent
Disabled Veteran Solutions —Neffsville, PA
- From $15 an hour
- Full-time
- Remote
- Background check
- Spanish
- English
- Health insurance
- Dental insurance
Quick Apply
Customer Service Specialist Admissions Lancaster General Hospital (Part Time/Day Shift )
Penn Medicine —Lancaster, PA
- Part-time
- Medical office experience
- Administrative experience
- High school diploma or GED
- Tuition reimbursement
Quick Apply
Customer Success & Account Manager
VIZpin Smart Property Systems —Lancaster, PA
- $40,000 - $48,000 a year
- Full-time
- Mid-level
- Office
- Organizational skills
- Paid training
- Health insurance
Quick Apply
8d
Customer Service Specialist
Sherwin-Williams —Lancaster, PA
- $17 an hour
- Part-time
- 18 years or older
- Merchandising
- High school diploma or GED
Bilingual Customer Service Specialist (Spanish)
Sherwin-Williams —York, PA
- $17 an hour
- Weekends as needed
- 18 years or older
- Merchandising
- High school diploma or GED
7d
Retail Customer Experience Specialist (Hybrid)
Pencor Services —Ephrata, PA
- $17 an hour
- Overtime
- Spanish
- Clean driving record
- Microsoft Outlook
- Health insurance
- Tuition reimbursement
Quick Apply
9d
Bilingual Customer Service Specialist (Spanish)
Sherwin-Williams —York, PA
- $17 an hour
- Part-time
- 18 years or older
- Merchandising
- High school diploma or GED
Customer Service Representative
Buckeye Corrugated —Lancaster, PA
- Full-time
- Microsoft Outlook
- Data analysis skills
- Mid-level
- Paid holidays
- Disability insurance
Customer Service Specialist- May Grant OBGYN (Full Time/Day Shift)
Penn Medicine —Lancaster, PA
- Full-time
- Medical office experience
- Administrative experience
- High school diploma or GED
- Tuition reimbursement
Quick Apply
Customer Service Specialist- Imaging Service Center (Full Time/Day Shift)
Penn Medicine —Lancaster, PA
- Full-time
- Medical office experience
- Administrative experience
- High school diploma or GED
- Tuition reimbursement
Quick Apply
4d
Customer Support Specialist
Shipfusion —York, PA
- $55,000 - $65,000 a year
- Hybrid work
- Mid-level
- Organizational skills
- Warehouse experience
- Health insurance
- Dental insurance
Quick Apply
Customer Service Associate
Wawa, Inc. —Lancaster, PA
- $15.00 - $18.75 an hour
- Part-time
- Serving
- Reliable transportation
- Communication skills
- Paid parental leave
- Health insurance
Representative, Customer Service L1
ASM Industries —Lancaster, PA
- 8 hour shift
- Word processing
- Basic math
- Mid-level
Quick Apply
12d
Customer Service Tech Assistant MRI - full time, days
Penn Medicine —Lancaster, PA
- Full-time
- Computer literacy
- High school diploma or GED
- Data entry
- Tuition reimbursement
Quick Apply
Customer Service Representative
Pye-Barker Fire & Safety, LLC —Ephrata, PA
- $20 - $24 an hour
- Full-time
- Office
- High school diploma or GED
- Conflict management
- Paid holidays
- Disability insurance
Quick Apply

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Customer Service Representative (Clerical Assistant 3)

Commonwealth of PA -
Lancaster, PA

Apply Now

Job Details

Full-time
$44,273 - $66,055 a year
2 days ago

Benefits

Paid parental leave
Internal mobility program
Health insurance
Dental insurance
Military leave
Paid time off
Paid military leave
Work from home
Parental leave
Vision insurance
Flexible schedule
Retirement plan
Paid sick time

Qualifications

Customer communication
Computer literacy

Full Job Description

THE POSITION

NOTE: This posting will close on AUGUST 26, 2026 or after a total of 50 applications are received, whichever occurs first.

Are you a diligent problem-solver with a passion for providing top-notch customer service? Do you thrive on accuracy and enjoy being the go-to person for complex questions? Join the Pennsylvania Department of Transportation (PennDOT) as a Customer Service Representative and make a positive impact by helping people understand important driver and vehicle services. Showcase your knowledge and professionalism as you respond to a wide variety of inquiries regarding all aspects of the Bureau of Motor Vehicles (BMV), the Bureau of Driver Licensing (BDL), Bureau of REAL ID (BRI), and other select areas of PennDOT. Apply today to become part of a team that values clear communication, problem solving, and excellent service!

DESCRIPTION OF WORK

This position provides essential support to customers by answering inquiries, explaining procedures, and guiding people through driver and vehicle service requirements. The role requires clear communication, careful judgment, and strong attention to detail when handling complex information. As a Customer Service Representative, you will perform the following duties:

Customer Inquiry Support: Respond to questions about driver licensing, vehicle services, REAL ID, and related PennDOT information
Information Analysis: Review and interpret detailed records to provide accurate guidance to customers
Record Processing: Complete updates to customer records, issue temporary credentials, and apply proper fee waiver documentation
Exam Scheduling: Schedule, adjust, or cancel all types of driver licensing exams based on customer needs
Written Communication: Compose clear and complete email responses and prepare messages for additional research when required
Issue Identification: Recognize potential system or communication errors and alert supervisors when broader customer impact is possible

Interested in learning more? Additional details regarding this position can be found in the position description.

Work Schedule and Additional Information:

Full-time employment, 40 hours/week
Work hours are 8:00 AM to 5:00 PM, Monday - Friday, with a 60-minute lunch.
This position may be required to work during office closures.
Telework: You may have the opportunity to work from home (telework) part-time, upon successful completion of the probationary period. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Lancaster. The ability to telework is subject to change at any time. Additional details may be provided during the interview.
Salary: In some cases, the starting salary may be non-negotiable.
You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY

QUALIFICATIONS

Minimum Experience and Training Requirements:

One year as a Clerical Assistant 2 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or
One year of moderately complex clerical experience; or
An equivalent combination of experience and training.

Additional Requirements:

You must be willing and able to travel to Harrisburg for a minimum of six weeks for training and orientation. Travel expenses will be paid.
You must be able to perform essential job functions.

Preferred Qualifications (not required):

Experience using a PC or laptop
Experience using Microsoft computer applications such as Word, Excel, and Outlook
Experience effectively communicating orally and in writing
Experience working in a call center
Experience with customer service
Bilingual

Legal Requirements:

A conditional offer of employment will require submission of criminal history reports. See hiring agency contact information.

How to Apply:

Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
Failure to comply with the above application requirements may eliminate you from consideration for this position.
All application materials and interview responses must reflect the applicant’s own experience, qualifications, and work. Applicants may use generative AI tools for preparation purposes only. Use of AI to misrepresent or falsify information, or to assist during interviews, is not permitted. Review the Guidance for Generative AI Tools & Job Seekers for additional information.

Veterans:

Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans.

Telecommunications Relay Service (TRS):

711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.

Learn more about our Total Rewards by watching this short video!

See the total value of your benefits package by exploring our benefits calculator.

Health & Wellness

We offer multiple health plans so our employees can choose what works best for themselves and their families. Our comprehensive benefits package includes health coverage, vision, dental, and wellness programs.*

Compensation & Financial Planning
We invest in our employees by providing competitive wages and encouraging financial wellness by offering multiple ways to save money and ensure peace of mind including multiple retirement and investment plan options.

Work/Life Balance
We know there’s more to life than just work! Our generous paid leave benefits include paid vacation, paid sick leave, eight weeks of paid parental leave, military leave, and paid time off for most major U.S. holidays, as well as flexible work schedules and work-from-home opportunities.*

Values and Culture
We believe in the work we do and provide continual opportunities for our employees to grow and contribute to the greater good. As one of the largest employers in the state, we provide opportunities for internal mobility, professional development, and the opportunity to give back by participating in workplace charitable giving.

Employee Perks
Sometimes, it is the little “extras” that make a big difference. Our employees receive special employee-only discounts and rates on a variety of services and memberships.

For more information on all of these Total Rewards benefits, please visit www.employment.pa.gov and click on the benefits box.

Eligibility rules apply.

Apply Now

Refine Your Search

customer service representative jobs in willow street, pa

Customer Service Representative (Clerical Assistant 3)

Customer Service Representative

Call Center Representative

Customer Service Specialist, Full-tim

Customer Service Representative

Fully Remote Customer Service Agent

Customer Service Specialist Admissions Lancaster General Hospital (Part Time/Day Shift )

Customer Success & Account Manager

Customer Service Specialist

Bilingual Customer Service Specialist (Spanish)

Retail Customer Experience Specialist (Hybrid)

Bilingual Customer Service Specialist (Spanish)

Customer Service Representative

Customer Service Specialist- May Grant OBGYN (Full Time/Day Shift)

Customer Service Specialist- Imaging Service Center (Full Time/Day Shift)

Customer Support Specialist

Customer Service Associate

Representative, Customer Service L1

Customer Service Tech Assistant MRI - full time, days

Customer Service Representative

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REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY

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