Top 61 Call center representative Jobs in Willowick, Oh

Call Center Representative - Collections
Weltman, Weinberg & Reis Co., LPA —Independence, OH
- $20.33 - $24.78 an hour
- No weekends
- Background check
- Spanish
- Computer literacy
- Free parking
- Paid holidays
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Patient Advocacy Representative (inbound call center)
Quadax, Inc. —Middleburg Heights, OH
- Remote
- Computer literacy
- High school diploma or GED
- Communication skills
6d
Seasonal Customer Service Representative (HelpLine) - Remote
Oxford Government Consu —Euclid, OH
- $17.75 an hour
- Overtime
- Remote
- Computer literacy
- English
- High school diploma or GED
- Paid holidays
- Disability insurance
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Full Time Call Center Representative - work hybrid
TRANZACT —Euclid, OH
- $18 - $20 an hour
- Full-time
- Hybrid work
- Spanish
- In-person
- Entry level
- Paid training
- Paid holidays
Quick Apply
Inside Sales Representative
Great Day Improvements: A Family of Brands —Bedford Heights, OH
- $17 - $18 an hour
- Weekends as needed
- Organizational skills
- Communication skills
- Entry level
- Paid training
Telephone Sales Representative
Us Tire —Cleveland, OH
- $15 - $20 an hour
- Part-time
- English
- Business development
- In-person
- Flexible schedule
Quick Apply
Certified Pharmacy Technician / Patient Care Representative (Job #33197)
InnoSource —Ohio
- $24.50 an hour
- 8 hour shift
- Hybrid work
- Background check
- Research
- High school diploma or GED
- Free parking
- Health insurance
Quick Apply
Customer Service Representative
Revenue Group —Cleveland, OH
- $17 an hour
- Monday to Friday
- Remote
- Background check
- Pass drug screening
- High school diploma or GED
- Paid training
- Paid holidays
Quick Apply
Service Center Representative
Sedgwick —Seven Hills, OH
- Full-time
- Hybrid work
- Computer literacy
- Writing skills
- High school diploma or GED
- Health savings account
- Disability insurance
Lead Specialist - Fraud Client Service Center
KeyBank National Association —Cleveland, OH
- $18.75 - $25.00 an hour
- Full-time
- Remote
- Mid-level
- High school diploma or GED
- Analysis skills
1d
Customer Care Ambassador-Call Center Brooklyn Heights
BROOKLYN HEIGHTS —Brooklyn Heights, OH
- Full-time
- Microsoft Excel
- Sales
- Writing skills
- Paid holidays
- Tuition reimbursement
10d
Work from Home - Pharmacy Tech Support/Call Center Rep (8a-5p ET) - National
IQVIA —Cleveland, OH
- $18 an hour
- Full-time
- Remote
- Spanish
- HIPAA
- English
- Work from home
4d
CSR - Entry Level Customer Support and Sales Rep
Limitless Impact Inc. —Shaker Heights, OH
- $45,000 - $75,000 a year
- Full-time
- Typing
- In-person
- Communication skills
- On-the-job training
- Professional development assistance
Quick Apply
13d
Outpatient Medicaid Eligibility Representative
Revenue Group —Cleveland, OH
- $13.50 - $14.50 an hour
- Urgently hiring
- Hybrid work
- Background check
- HIPAA
- High school diploma or GED
- Paid training
- Paid holidays
Quick Apply
6d
First Impression Representative
Trades Holding —Valley View, OH
- $17 - $21 an hour
- Weekends as needed
- Office
- Communication skills
- Entry level
- Health insurance
- Dental insurance
Quick Apply
Inbound Sales Representative (Remote/Eastern Time)
A Place for Mom —Cleveland, OH
- $45,760 a year
- Weekends as needed
- Remote
- Microsoft Word
- Mid-level
- US work authorization
- Health insurance
- Dental insurance
Quick Apply
Call Center Representative
Smylie One Heating, Cooling & Plumbing —Bedford Heights, OH
- $15 - $17 an hour
- Overtime
- Communication skills
- Entry level
- Paid holidays
- Disability insurance
Quick Apply
Brooklyn Call Intake Representative
Donald Martens & Sons Ambulance Service Inc —Cleveland, OH
- Overtime
- Writing skills
- HIPAA
- English
Quick Apply
Sr. Outbound Sales Representative (Remote/Eastern Time)
A Place for Mom —Cleveland, OH
- $24.76 an hour
- Weekends as needed
- Remote
- Bachelor's degree
- US work authorization
- Senior level
- Health insurance
- Dental insurance
Quick Apply
Pharmacy Support Representative, Patient Engagement (Hybrid)
University Hospitals —Warrensville Heights, OH
- $15.00 - $23.14 an hour
- Administrative experience
- High school diploma or GED
- Typing
7d

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Call Center Representative - Collections

Weltman, Weinberg & Reis Co., LPA -
Independence, OH

Quick Apply

Job Details

$20.33 - $24.78 an hour

Benefits

Free parking
Paid holidays
Disability insurance
Health insurance
Dental insurance
401(k)
Paid time off
Parental leave
Vision insurance

Qualifications

Computer operation
Computer literacy
Writing skills
High school diploma or GED

Full Job Description

$2k Retention Bonus during your 1st year of Employment!

Are you looking to start your career in the Legal field or continue a career in customer service? Join our Team!

Our Legal Account Resolution Specialists work in a call center environment within our professional law office setting.

They are responsible for making outbound calls and taking inbound calls. They notify and/or locate consumers with delinquent accounts and attempt to secure payments. All consumers of our clients are in the post-lawsuit, legal stage of collections; managing files throughout the legal process is an important responsibility in this role. If you have a strong focus on customer service and learning paired with technical skills, please read on and apply to be considered.

Schedule:

8:00am - 4:45pm, Monday through Friday set schedule
No weekends or evenings

Responsibilities/Duties/Functions/Tasks:

Requests form letters to consumers or representatives to notify and encourage payment of delinquent accounts
Confers with consumers or representatives by telephone in attempt to determine reason for overdue payment and make an attempt for payment resolution
Calculates payment arrangements and negotiates settlements which may require supervisor/client approval
Documents information about financial status of consumers and status of collection efforts and performs data entry to update notes on account
Contacts consumers, consumers' representatives and attorneys to provide status updates and request/supply additional information and documentation. May also contact courts
Obtains information to handle debit and check payments by phone
Searches internet, public records, city and telephone directories, credit bureau reports, vendor searches and contacts employer and post office to locate consumer and/or consumer assets
Makes decision for next activity on consumer files and monitors legal case filing for expected outcomes
Follow-up to ensure all available options are utilized to achieve payment of debt
Meets minimum standards for daily calls, files worked and goals
Handles files in accordance with company and client standards, follows scripts and regulatory compliance requirements
Approaches contact with consumers and third parties with a high level of professionalism/customer service on a recorded and monitored phone line
Complete all required training applicable to this position
Regular and predictable attendance is an essential function of this position
Other duties, as assigned

Qualifications:

High school diploma or general education degree (GED)
1-3 years of relevant call center experience
Knowledge of basic computer operation, including internet research
Communicates effectively verbally and in writing
Must be able to pass a detailed background check and drug screen

Compensation and Benefits:

The expected compensation is $20.33-24.78/hr., plus uncapped monthly bonus opportunities, with an average annual bonus potential up to $26,000 or more (based upon 1 year of service)
Employees proficient in Spanish may receive additional compensation
Paid Time Off (PTO) - 16 days annually + 9 Company paid holidays
Competitive benefits - Medical, Rx, Dental, Vision, 401(k), Parental Leave, Life and Disability Insurance and more. You can review our benefits at www.weltman.com/careers (http://www.weltman.com/careers) for more information.
Promotional opportunities from within the firm
Employee Perks available from Verizon, Car Dealerships, Local Movie Theaters, Theme Parks, etc.
Earn incentives through monthly contests in a fun team environment
Free parking
Free onsite fitness center available to all employees

Physical and Mental Demands:

The physical and mental demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to remain in a stationary position at a workstation. This position requires constant use of hands and fingers for typing and operating a computer and other office equipment. The employee must possess the ability to communicate information and ideas in writing and verbally. Occasional standing, walking, bending, and lifting of items weighing up to 15 pounds may be required. Close visual acuity is needed to read, analyze data, and view a computer terminal for extended periods.

Work Environment:

This position operates in a professional office environment. It is representative of those an employee encounters while performing the essential functions of this job. The employee will experience low to moderate noise levels and moderate interruptions. The workspace is well-lit and climate controlled.

EEO Statement: Weltman is an equal opportunity employer.

#Collector

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

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Refine Your Search

call center representative jobs in willowick, oh

Call Center Representative - Collections

Patient Advocacy Representative (inbound call center)

Seasonal Customer Service Representative (HelpLine) - Remote

Full Time Call Center Representative - work hybrid

Inside Sales Representative

Telephone Sales Representative

Certified Pharmacy Technician / Patient Care Representative (Job #33197)

Customer Service Representative

Service Center Representative

Lead Specialist - Fraud Client Service Center

Customer Care Ambassador-Call Center Brooklyn Heights

Work from Home - Pharmacy Tech Support/Call Center Rep (8a-5p ET) - National

CSR - Entry Level Customer Support and Sales Rep

Outpatient Medicaid Eligibility Representative

First Impression Representative

Inbound Sales Representative (Remote/Eastern Time)

Call Center Representative

Brooklyn Call Intake Representative

Sr. Outbound Sales Representative (Remote/Eastern Time)

Pharmacy Support Representative, Patient Engagement (Hybrid)

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