Top 1484 Account manager Jobs in Wilmette, Il

Customer Account Manager
Ward Manufacturing —Evanston, IL
- From $80,000 a year
- Full-time
- Background check
- ERP systems
- Mid-level
- Health insurance
- 401(k)
Quick Apply
6d
Account Executive II - Retail Partnerships (US & Canada)
Uber —Chicago, IL
- $116,667 - $143,333 a year
- Full-time
- Office
- Bachelor's degree
- Contracts
5d
Account Manager
Kelly Services —Mettawa, IL
- $44.60 an hour
- Full-time
- Writing skills
- Mid-level
- Office
- Paid holidays
- Disability insurance
Quick Apply
Account Manager, Client Engagement and Growth
Home Centered Care Institute (HCCI) —Schaumburg, IL
- Up to $95,000 a year
- Full-time
- Hybrid work
- Mid-level
- Business development
- Bachelor's degree
- Health insurance
- Dental insurance
Quick Apply
7d
Mid-Market Growth Account Executive, Uber Health
Uber —Chicago, IL
- $139,167 - $171,667 a year
- Full-time
- Mid-level
- Office
- Presentation skills
13d
National Account Manager - Foodservice - Remote
Georgia-Pacific —Chicago, IL
- $80,000 - $150,000 a year
- Remote
- Microsoft Excel
- Microsoft Outlook
- Up to 50% travel
- Paid parental leave
- Health savings account
13d
Account Manager
Prinova US LLC —Itasca, IL
- $90,000 - $150,000 a year
- Extended hours
- Hybrid work
- Microsoft Excel
- Mid-level
- Office
- Paid parental leave
- Health savings account
Quick Apply
Multi-Tenant Data Center (MTDC) Facilities Account Manager - Central, Northeast & Southeast Region
Eaton —Glendale Heights, IL
- $143,250 - $210,100 a year
- Full-time
- Remote
- Up to 50% travel
- Driver's License
- Bachelor's degree
- Retirement plan
Account Manager
Pinkerton —Chicago, IL
- $90,000 a year
- Full-time
- Hybrid work
- Computer literacy
- Mid-level
- 3 years
- Health savings account
- AD&D insurance
Account Executive - Online Division - Grand Canyon University
Grand Canyon Education —Great Lakes, IL
- $75,000 a year
- Weekends as needed
- Remote
- Clean driving record
- Computer literacy
- Writing skills
- Tuition reimbursement
Quick Apply
5d
Customer Account Representative
Ward Manufacturing —Evanston, IL
- From $60,000 a year
- Full-time
- Background check
- ERP systems
- Office
- Health insurance
- 401(k)
Quick Apply
6d
National Account Manager - C-Store West
Bel Group —Chicago, IL
- $150,000 - $160,000 a year
- Remote
- Mid-level
- Analysis skills
- Bachelor's degree
- Health insurance
- Dental insurance
Key Account Manager
Henkel —Chicago, IL
- $110,000 - $140,000 a year
- Full-time
- Hybrid work
- 5 years
- Travel
- Older adults
- Paid holidays
- Health insurance
Quick Apply
Accounts Payable Manager
ALIYA Healthcare Consulting —Skokie, IL
- $90,000 - $110,000 a year
- Full-time
- Office
- In-person
- Senior level
- Disability insurance
- Health insurance
Quick Apply
14d
Sr. Client Account Manager, Financial Services
Pinterest —Chicago, IL
- $91,963 - $160,935 a year
- Hybrid work
- Office
- Analysis skills
- Bachelor's degree
11d
Sales Account Manager
Wyld —Chicago, IL
- $80,000 - $100,000 a year
- Full-time
- Hybrid work
- Background check
- 5 years
- Mid-level
- Paid holidays
- Dental insurance
Quick Apply
11d
Account Manager, Travel
Google —Chicago, IL
- $88,000 - $125,000 a year
- Full-time
- Mid-level
- Business development
- Bachelor's degree
14d
Account Manager
ThermoSafe Technologies —Arlington Heights, IL
- $87,546 - $98,490 a year
- Full-time
- Remote
- Mid-level
- 3 years
- Bachelor's degree
Quick Apply
Personal Lines Account Manager - Private Client
TrueNorth Companies —Rosemont, IL
- $65,000 - $100,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Writing skills
- Wellness program
- Paid holidays
Quick Apply
Account Manager
PolyAI —Chicago, IL
- $120,000 - $192,500 a year
- Remote
- Mid-level
- Commercial
- Disability insurance
- Health insurance
Quick Apply
5d

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account manager jobs near wilmette, il

Customer Account Manager

Ward Manufacturing
Evanston, IL

Quick Apply

Job Details

Full-time
From $80,000 a year
6 days ago

Benefits

Health insurance
401(k)
Paid time off

Qualifications

Customer communication
Part sourcing

Full Job Description

Position Summary

The Customer Account Manager at Ward Manufacturing is responsible for independently managing day-to-day operations and communications for key and strategically aligned customer accounts. This role builds on the foundational responsibilities of the Customer Account Representative but emphasizes autonomy, technical quoting proficiency, and end-to-end ownership of customer satisfaction.

As a trusted liaison between customers and internal operations, the Customer Account Manager plays a critical role in maintaining clean order flow, accurate forecasting, and profitable quoting — all while coordinating real-time production and shipping adjustments. This role represents the next phase in career development within the Customer Account team and requires fluency in blueprint reading, material sourcing, and process understanding.

Key Responsibilities

Customer Ownership & Communication

Serve as the primary internal point of contact for a portfolio of key and development-tier customers as assigned by the Sales Manager
Communicate proactively and professionally with customer buyers regarding orders, schedules, expedites, and quote requests
Develop a strong understanding of customer preferences, standards, and expectations to provide responsive and personalized service
Lead resolution of customer issues (e.g., delays, revisions, changes) from initial discovery through internal coordination and final resolution

Order Entry & Forecast Management

Enter customer orders into the ERP system (JOBboss) with minimal oversight and consistently high accuracy
Maintain forecast updates for assigned accounts and verify alignment with material planning
Ensure jobs are entered with all necessary technical and scheduling details to protect downstream operations
Monitor job margin impact and proactively address pricing or purchasing concerns to maintain quoting integrity

Quoting & Estimating

Independently prepare and submit quotes for parts or projects with expected annual revenue under $10,000
For quotes above $10,000 in expected revenue, route through a peer Account Manager or the Sales Manager for second-review and approval
Confidently read blueprints and apply understanding of Ward’s manufacturing processes, tooling, and outside services to support accurate quoting
Coordinate with the Toolroom, Sales Manager, or GM for any technical data required to complete a quote
Source material and process quotes from vendors as needed

Internal Coordination

Act as the primary bridge between customer expectations and internal execution by coordinating with Production, Shipping, and Purchasing
Uphold schedules and drive alignment across departments as customer needs shift
Lead internal job corrections or revisions when customer-driven changes arise

Mentorship & Best Practices

Serve as an informal mentor and role model to Account Representatives by demonstrating accuracy, responsiveness, and technical skill
Share knowledge, tools, and techniques with junior team members to support their development
Participate in continuous improvement initiatives for internal quoting, communication, and scheduling processes

Authority & Decision-Making

Authorized to submit quotes independently for projects with <$10K annual revenue
Must obtain a second set of eyes (Another Customer Account Manager or the Sales Manager) for any quote with expected annual revenue ≥ $10K
Lead customer-facing communications, issue resolution, and order entry decisions with minimal oversight
Follow internal processes for credit approval, QA escalations, and expedite requests

Success Metrics

Volume of order entry (tracked weekly by number of orders entered)
Sustained revenue levels from assigned customer accounts
Customer satisfaction and communication responsiveness
Resolution lead time for customer issues or complaints
Forecast accuracy and proactive schedule management

Qualifications & Attributes

Demonstrated success in a Customer Account Representative role or equivalent experience in customer operations within manufacturing
High proficiency in blueprint reading and Job quoting
Excellent written and verbal communication skills
Proficient in ERP systems (JOBboss preferred) and Microsoft Excel
Strong attention to detail and follow-through
Curious, self-directed, and eager to deepen technical understanding of Ward’s operations and products
Willing to support and coach junior team members as part of team culture

Pay: From $80,000.00 per year

Benefits:

401(k)
Health insurance
Paid time off

Application Question(s):

How many years of experience do you have in a similar role?
How many years of experience do you have in manufacturing?
Can you read blueprints?
What ERP systems are you familiar with?
Do you have experience maintaining order flow, accurate forecasting and profitable quoting?
What is your desired salary?

Work Location: In person

Quick Apply

Refine Your Search

account manager jobs in wilmette, il

Customer Account Manager

Account Executive II - Retail Partnerships (US & Canada)

Account Manager

Account Manager, Client Engagement and Growth

Mid-Market Growth Account Executive, Uber Health

National Account Manager - Foodservice - Remote

Account Manager

Multi-Tenant Data Center (MTDC) Facilities Account Manager - Central, Northeast & Southeast Region

Account Manager

Account Executive - Online Division - Grand Canyon University

Customer Account Representative

National Account Manager - C-Store West

Key Account Manager

Accounts Payable Manager

Sr. Client Account Manager, Financial Services

Sales Account Manager

Account Manager, Travel

Account Manager

Personal Lines Account Manager - Private Client

Account Manager

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