Top 129 Call representative Jobs in Wilmington, Nc

Customer Service Representative II
GFL Environmental —Wilmington, NC
- Microsoft Excel
- Microsoft Outlook
- Writing skills
14d
Part Time Community Support Team Member (Call Center Representative)
CAMS (Community Association Management Services) —Wilmington, NC
- $15 an hour
- Part-time
- Remote
- Spanish
- Microsoft Excel
- Microsoft Outlook
- Paid holidays
- Disability insurance
8d
Customer Service Representative
RXO, Inc. —Leland, NC
- Full-time
- Microsoft Excel
- Pass drug screening
- High school diploma or GED
- Paid holidays
- Disability insurance
Community Support Team Member (Call Center Representative)
CAMS (Community Association Management Services) —Wilmington, NC
- $15 an hour
- Full-time
- Remote
- Spanish
- Microsoft Excel
- Microsoft Outlook
- Paid holidays
- Disability insurance
Call Center Representative (Community Support Team Member)
Associa —Wilmington, NC
- $15 an hour
- Full-time
- Remote
- Spanish
- Microsoft Excel
- Microsoft Outlook
- Paid holidays
- Disability insurance
8d
CUSTOMER SERVICE REPRESENTATIVE
Benjamin Franklin Plumbing of Wilmington, NC —Wilmington, NC
- $18 - $24 an hour
- Full-time
- Mid-level
- Office
- Computer skills
- Paid holidays
- Health insurance
Quick Apply
8d
Pharmacy Call Center Technician
Medical Center Specialty Pharmacy —Wilmington, NC
- $17 - $19 an hour
- 8 hour shift
- Bilingual
- Background check
- Microsoft Excel
- Health insurance
- Dental insurance
Quick Apply
Retail Support Specialist
DSI Systems —Wilmington, NC
- From $26 an hour
- Weekends as needed
- Mid-level
- Communication skills
- Profit sharing
- Paid training
Quick Apply
Online Sales Consultant - New Home Specialist
Dream Finders Homes —Leland, NC
- Remote
- Microsoft Outlook
- Mid-level
- Office
- Health insurance
- Dental insurance
Customer Success Representative
Anza Mortgage Insurance Corporation —Wilmington, NC
- Full-time
- Office
- Travel
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
Inside Sales Representative
Mobile Communications America Inc —Wilmington, NC
- $50,000 - $60,000 a year
- Full-time
- Ability to walk for extended periods
- Office
- Ability to climb stairs
- Paid holidays
- Health insurance
SMB Account Executive | Base + Commission
Infinity Payment Systems —Wilmington, NC
- $38,000 - $55,000 a year
- Full-time
- Sales
- Mid-level
- Office
- Paid time off
- Opportunities for advancement
Quick Apply
Sales Development Representative
FMO Media —Wilmington, NC
- $75,000 - $150,000 a year
- 8 hour shift
- CRM software
- Management
- Sales
- Profit sharing
- Paid holidays
Quick Apply
Outdoor Sales - Windows & Doors Specialist (288)
ABC® Supply Co. Inc. —Wilmington, NC
- Full-time
- Residential
- Driver's License
- Clean MVR report
- Paid holidays
- Disability insurance
8d
Marketing Representative (OTE $80K+) | Paid Training + No Sales Required
Renewal by Andersen —Wilmington, NC
- From $80,000 a year
- Full-time
- 18 years or older
- Clean driving record
- Ability to walk for extended periods
- Profit sharing
- Paid training
Quick Apply
Life Insurance Sales Representative
Davis LFG —North Carolina
- $75,000 - $95,000 a year
- Full-time
- Background check
- Customer service
- Driver's License
- Opportunities for advancement
- Flexible schedule
Quick Apply
Business Development Representative | Wilmington, NC
Next Glass, Inc. —Wilmington, NC
- Full-time
- Hybrid work
- Office
- Business development
- In-person
- Health insurance
- Dental insurance
PT Information Specialist
Cape Fear Community College —Wilmington, NC
- $15 an hour
- Part-time
- Writing skills
- English
- High school diploma or GED
Inside Sales Rep
United Rentals, Inc. —Wilmington, NC
- Full-time
- Clean driving record
- Customer service
- Merchandising
- Paid parental leave
- Health insurance
Online Sales Counselor
Logan Homes —Leland, NC
- $55,000 - $75,000 a year
- Weekends as needed
- Mid-level
- High school diploma or GED
- Bachelor's degree
- Health savings account
- Health insurance
Quick Apply
2d

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Customer Service Representative II

GFL Environmental -
Wilmington, NC

Apply Now

Job Details

14 days ago

Qualifications

Customer communication
Copy machines
High school diploma or GED
Fax machines

Full Job Description

Key Responsibilities:

Provide excellent customer service and professionalism to all customers via in person, telephone, email, or via the web.
Communicate clearly and concisely with on-the-road employees to give instructions and assistance.
Answer incoming and make outgoing customer telephone calls.
Receive and resolve, within established guidelines, customer questions and concerns.
Monitor, resolve, document, and report all customer complaints, driver route sheets and call-in sheet and all customer problems relating to operations and coordinate with sales.
Track customer information and concerns and enter data into database.
Research and complete customer refunds and submit for approval before being submitted to Accounts Receivable for payment.
Maintain new account files.
Work with supervisors to ensure that all missed stops and special pick ups are completed daily.
Provide timely and accurate information regarding missed stops or other customer concerns.
Generate call-in work orders for drivers
Download, distribute and answer all customer inquiries received via email.
Take web request and process payments by phone.
Process customer payments via internet and take cash payments as needed.
Enter new subscription residential accounts into system.
Run credit checks on new customers.
Complete verification form, service agreement and pricing matrix on all commercial accounts for changes, new and cancelled.
Key all new/cancelled accounts into Tower system and verify in system.
Scan all contracts into system and maintain records of them.
Assist in completing the Affirmative Action log for all applicants.
Assist in answering questions relating to benefits, vacation time, leave of absence, etc.
Maintain a positive attitude, and promote the GFL Environmental image by focusing on cooperation, employee partnership and positive telephone and email manners.
Ensure the customer service area is neat and orderly and ensure proper greeting of all visitors.
Conform in all respects with applicable federal, state/provincial and local laws, regulations, ordinances and other orders and to all company policies, procedures and directives from supervisors.
May provide back up assistance for Office Coordinator.
Perform other duties and responsibilities as required or requested by management.

Requirements:

High School Diploma or GED.
Two (2) to four (4) years customer service call center experience.
Operate standard office equipment (i.e., copier, facsimile, personal computer).

Knowledge, Skills and Abilities:

Ability to implement solutions to general and specific customer concerns.
Ability to work in fast-paced environment, meet time deadlines and perform under pressure.
Possess good organizational skills and record keeping skills.
Possess ability to speak and communicate effectively with customers and employees both verbally and in writing.
Proficient in Microsoft Outlook, Microsoft Word and Excel.
Good problem solving ability.
Excellent data entry skills.

Physical/Mental Demands:

Ability to stand, sit, walk, use hands and fingers, talk and hear.
Visual Requirements: include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Working Conditions:

Work in indoor office environment 95% of the time.
Noise level is usually moderate.

#GFLTalent

We thank you for your interest. Only those selected for an interview will be contacted.

GFL is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. If you are interested in applying for employment and need special assistance or an accommodation to apply for a posted position, please contact [email protected]

Job Details

Job ID:

R37588

Job Profile:

Customer Service Representative II

Job Country:

United States

Apply for this position

Apply Now

Refine Your Search

call representative jobs in wilmington, nc

Customer Service Representative II

Part Time Community Support Team Member (Call Center Representative)

Customer Service Representative

Community Support Team Member (Call Center Representative)

Call Center Representative (Community Support Team Member)

CUSTOMER SERVICE REPRESENTATIVE

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Retail Support Specialist

Online Sales Consultant - New Home Specialist

Customer Success Representative

Inside Sales Representative

SMB Account Executive | Base + Commission

Sales Development Representative

Outdoor Sales - Windows & Doors Specialist (288)

Marketing Representative (OTE $80K+) | Paid Training + No Sales Required

Life Insurance Sales Representative

Business Development Representative | Wilmington, NC

PT Information Specialist

Inside Sales Rep

Online Sales Counselor

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