Top 704 Customer satisfaction Jobs in Wilmington, Nc

Operational Coordinator
1st Choice Cabinetry —Leland, NC
- From $23 an hour
- Full-time
- Microsoft Outlook
- Customer service
- Ability to walk for extended periods
- Health savings account
- Paid holidays
Quick Apply
12d
New Home Sales Associate
HHHunt —Wilmington, NC
- $21.07 - $26.34 an hour
- Overtime
- Writing skills
- High school diploma or GED
- Communication skills
- 401(k)
- Adoption assistance
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Production Print Associate
Xerox —Wilmington, NC
- $29,760 - $59,520 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Customer service
8d
Patient Support Specialist
EMERGEORTHO, P.A. —Wilmington, NC
- Full-time
- High school diploma or GED
- Communication skills
- Entry level
- Health savings account
- Paid holidays
Quick Apply
Residential Cleaner
Nest Maid Fresh —Wilmington, NC
- Up to $27 an hour
- Full-time
- Background check
- Sanitation
- Residential
- Paid training
- Paid time off
Quick Apply
Personal Shopper (In-Store)
Walmart —Wilmington, NC
- $15.50 - $28.50 an hour
- Full-time
- High school
- Entry level
- Paid jury duty
- Disability insurance
Retail Support Specialist
DSI Systems —Wilmington, NC
- From $26 an hour
- Weekends as needed
- Mid-level
- Communication skills
- Profit sharing
- Paid training
Quick Apply
Parts Counter
AUDI JLR LOTUS BMW MOTO —Wilmington, NC
- $50,000 - $70,000 a year
- Full-time
- Clean driving record
- Dealership
- Customer service
Quick Apply
Leasing Consultant - Riverwood
Pegasus Residential, LLC —Wilmington, NC
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Paid holidays
- Health insurance
Quick Apply
10d
Front Office Coordinator - Wilmington (New Hanov), NC
Pivot Physical Therapy —Wilmington, NC
- $15.00 - $23.50 an hour
- Overtime
- Microsoft Excel
- Microsoft Outlook
- HIPAA
- Paid parental leave
- Health savings account
Shipping & Receiving Clerk
BMW of Wilmington —Wilmington, NC
- $20 an hour
- Full-time
- Background check
- Clean driving record
- Dealership
- Health insurance
- Dental insurance
3d
Part-Time Client Engagement Coordinator
Evolution Wellness —Wilmington, NC
- $18 - $20 an hour
- Part-time
- Hybrid work
- Administrative experience
- High school diploma or GED
- Organizational skills
Quick Apply
3d
Part-Time Billing & Client Accounts Coordinator
Evolution Wellness —Wilmington, NC
- $18 - $20 an hour
- Part-time
- Medical office experience
- Administrative experience
- High school diploma or GED
Quick Apply
3d
Customer Support Specialist
IKA-WORKS INC —Wilmington, NC
- Rotating shift
- Spanish
- Microsoft Excel
- Microsoft Outlook
2d
Audi Cape Fear Receptionist
AUDI JLR LOTUS BMW MOTO —Wilmington, NC
- $12 - $15 a week
- Part-time
- In person
- Microsoft Excel
- Microsoft Outlook
- Dealership
Quick Apply
Customer Care Representative
Custom Home Staging and Design —Leland, NC
- $17 - $22 an hour
- Full-time
- Spanish
- English
- Continuous improvement
- Paid training
- Health insurance
Quick Apply
Mobile Associate - Retail Sales
T-Mobile USA, Inc. —Leland, NC
- $18 - $20 an hour
- Part-time
- 18 years or older
- High school diploma or GED
- Travel
- Paid training
- Paid parental leave
Front Desk Agent
TPG Hotels & Resorts —Wilmington, NC
- Part-time
- Hotel
- High school diploma or GED
- Ability to lift 50 pounds
- Paid holidays
- Disability insurance
Quick Apply
11d
Front Desk Agent
Spring Hill Suites by Marriott Wilmington Wrightsville Beach —Wilmington, NC
- From $15 an hour
- Part-time
- 18 years or older
- Hotel
- Administrative experience
- Paid holidays
- Disability insurance
Quick Apply
10d
Merchandise and Stocking Associate
Sam's Club —Wilmington, NC
- $17 - $25 an hour
- High school
- Sales
- Merchandising
- Paid jury duty
- Disability insurance

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customer satisfaction jobs near wilmington, nc

Operational Coordinator

1st Choice Cabinetry -
Leland, NC

Quick Apply

Job Details

Full-time
From $23 an hour
12 days ago

Benefits

Health savings account
Paid holidays
Disability insurance
Health insurance
Dental insurance
401(k)
Paid time off
Employee assistance program
Vision insurance
401(k) matching
Flexible schedule
Life insurance

Qualifications

Customer service
Administrative experience
High school diploma or GED
Business Administration
Business
Associate's degree
Project scheduling

Full Job Description

As an organization, 1st Choice Cabinetry is committed to growing the capabilities of our people. We are building a community where you can work with a diverse group of individuals and together, we can explore new ways of thinking and expand on our individual capabilities. We are dedicated to being a community where employees feel a sense of belonging and are valued for their contributions and the perspectives that they bring.

1st Choice Cabinetry is a cabinet company that champions Customer Service. We are an organization that believes if you treat your employees with care and Respect, they will treat our customers the same way. We constantly are Evolving as an organization and are looking for talent that matches our customer-centric organization with the growth mindset to join our family. Through all this, we work hard so we like to have Fun as well. If you thrive on delivering excellent Customer Service, Evolving, are Respectful, like to have Fun, and want to join a company where you can make a valuable impact, look no further than 1st Choice Cabinetry.

1st Choice Cabinetry offers a variety of family-friendly benefits including:

Flexible Working Hours
401k plan
Medical, Dental, and Vision Coverage
Paid time off
Vacation
Sick
Paid Holidays
Short Term and Long-Term Disability coverage
Optional Life insurance enhancements
Accident & Critical Illness plans
Growth and career paths

If you are looking for an organization that values our employees and values culture and relationships, look no further than the job description below.

Position Summary

The Operational Coordinator serves as the central administrative and operational support role for the Leland branch. This position combines warehouse administration, customer service, scheduling coordination, and operational support responsibilities to ensure the efficient flow of materials, deliveries, installations, service work, and office operations. The Operational Coordinator works closely with customers, warehouse personnel, installers, sales staff, vendors, and management to support daily operations and maintain exceptional customer service.

Essential Duties and Responsibilities

Scheduling & Coordination

Coordinate and maintain installation, delivery, service, and warranty schedules.
Communicate scheduling updates to customers, installers, sales personnel, and operational staff.
Confirm customer appointments and resolve scheduling conflicts. Coordinate punch list completion and warranty service appointments.
Monitor project timelines and help ensure operational deadlines are met.
Maintain scheduling calendars and distribute schedules to appropriate team members.

Warehouse Administration

Maintain warehouse delivery and installation calendars.
Assist with routing and organizing daily delivery workloads.
Ensure paperwork associated with deliveries, installations, and warehouse transactions is complete and accurate.
Track inventory receipts, transfers, and warehouse storage locations.
Maintain accurate inventory records and assist with inventory counts.
Communicate inventory shortages, damages, or discrepancies to management.
Support warehouse organization and documentation processes.

Administrative Support

Answer incoming phone calls and direct inquiries appropriately. Greet customers, vendors, and visitors professionally.
Prepare reports, forms, spreadsheets, and operational documents. Process and maintain operational records and customer files.
Assist with order processing and data entry.
Maintain electronic and paper filing systems.
Support branch management with administrative tasks and special projects.

Customer Service

Serve as a primary point of contact for customer inquiries regarding deliveries, installations, service, and warranty work.
Communicate clearly and professionally with builders, homeowners, contractors, vendors, and installers.
Resolve customer concerns and escalate issues when necessary. Maintain records of customer communications and service activities.
Follow up with customers to ensure satisfaction and issue resolution.

Operational Support

Assist management with tracking operational performance metrics. Coordinate communication between sales, warehouse, purchasing, and installation teams.
Monitor open service issues to ensure timely completion.
Support branch initiatives focused on efficiency, customer satisfaction, and continuous improvement.
Help maintain compliance with company policies, safety standards, and operational procedures.
Perform other duties as assigned.

QualificationsEducation

High School Diploma or GED required. Associate degree in Business Administration, Logistics, Supply Chain, or related field preferred.
ExperienceMinimum of 3 years of administrative, warehouse coordination, customer service, or scheduling experience required.
Experience in cabinetry, construction, building products, logistics, or warehouse operations preferred.
Experience coordinating multiple schedules and priorities in a fast-paced environment preferred.

Knowledge, Skills & Abilities

Strong organizational and time management skills.
Excellent verbal and written communication skills.Ability to manage multiple priorities and deadlines simultaneously.
Strong customer service and conflict-resolution abilities.
Attention to detail and accuracy.Ability to work independently and as part of a team.
Strong problem-solving and decision-making skills.
Proficiency in Microsoft Outlook, Excel, Word, and other business software.
Knowledge of inventory management and scheduling systems preferred.
Ability to maintain confidentiality and professionalism.

Physical Requirements

Ability to sit, stand, and walk for extended periods.
Ability to frequently use hands and fingers for computer and office equipment operation.
Ability to occasionally lift up to 25 pounds.Ability to move throughout warehouse and office environments.
Ability to communicate effectively in person and by telephone.

Work Environment

Combination office and warehouse environment.
Frequent interaction with customers, vendors, delivery personnel, installation teams, and internal departments.
Fast-paced environment requiring frequent task prioritization and coordination.

Performance Expectations

Accurate and timely scheduling of installations, deliveries, and service work.
High level of customer satisfaction.Accurate inventory and operational recordkeeping.
Effective communication across departments.
Timely completion of administrative and operational tasks.
Consistent adherence to company policies and procedures.

Job Type: Full-time

Pay: From $23.00 per hour

Benefits:

401(k)
401(k) matching
Dental insurance
Employee assistance program
Flexible schedule
Health insurance
Health savings account
Life insurance
Paid time off
Vision insurance

Application Question(s):

This is an in-office position, are you comfortable in a non-remote work setting?

Education:

High school or equivalent (Required)

Experience:

Customer service: 3 years (Required)
Project scheduling: 3 years (Required)

Ability to Commute:

Leland, NC 28451 (Required)

Ability to Relocate:

Leland, NC 28451: Relocate before starting work (Required)

Work Location: In person

Quick Apply

Refine Your Search

customer satisfaction jobs in wilmington, nc

Operational Coordinator

New Home Sales Associate

Production Print Associate

Patient Support Specialist

Residential Cleaner

Personal Shopper (In-Store)

Retail Support Specialist

Parts Counter

Leasing Consultant - Riverwood

Front Office Coordinator - Wilmington (New Hanov), NC

Shipping & Receiving Clerk

Part-Time Client Engagement Coordinator

Part-Time Billing & Client Accounts Coordinator

Customer Support Specialist

Audi Cape Fear Receptionist

Customer Care Representative

Mobile Associate - Retail Sales

Front Desk Agent

Front Desk Agent

Merchandise and Stocking Associate

I want to receive the latest job alert for customer satisfaction in wilmington, nc

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