Top 8 Hotel receptionist Jobs in Wilmington, Nc

Front Desk Agent
Spring Hill Suites by Marriott Wilmington Wrightsville Beach —Wilmington, NC
- From $15 an hour
- Part-time
- 18 years or older
- Hotel
- Administrative experience
- Paid holidays
- Disability insurance
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7d
Front Desk Agent
TPG Hotels & Resorts —Wilmington, NC
- Part-time
- Hotel
- High school diploma or GED
- Ability to lift 50 pounds
- Paid holidays
- Disability insurance
Quick Apply
8d
Front Desk Clerk
Meyer Jabara Hotels —Wilmington, NC
- Full-time
- English
- Hotel
- Accounting
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Front Desk Clerk- Holiday Inn Express-University Center
Meyer Jabara Hotels —Wilmington, NC
- Full-time
- Computer literacy
- Hotel
- Computer skills
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Front Desk Agent
CROWN HOTEL & TRAVEL MANAGEMENT LLC —Leland, NC
- $15 an hour
- Every weekend
- Microsoft Word
- Computer literacy
- Hotel
- Paid training
- Health insurance
Quick Apply
1d
Front Desk Associate
Hampton Inn & Suites Southport —Southport, NC
- From $15 an hour
- Part-time
- Hotel
- In-person
- Entry level
- Paid time off
- Employee discount
Quick Apply
6d
Front Desk/Night Auditor
Wingate by Wyndham —Southport, NC
- $13 - $15 an hour
- Weekends as needed
- Basic math
- Pass drug screening
- Hotel
- Health insurance
- Dental insurance
Quick Apply
12d

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Medical Receptionist/Front Desk
Coastal Carolina Care —Hampstead, NC
Lead and support front desk staff (scheduling, check-in/check-out, phones, insurance verification, referrals). Direct access to leadership and decision-makers.
From $18 an hour
Quick Apply
7d

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Front Desk Agent
The Westin Great Southern Columbus —Columbus, OH
You will greet guests and complete the registration process to include, but not limited to, inputting and retrieving information from the computer, confirmation…
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Hotel Front Desk
Sonesta —Columbus, OH
Valid driver’s license required. Register guests, issue room keys, and provide information on hotel services and room location. Paid Vacation and Sick Days.

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hotel receptionist jobs near wilmington, nc

Front Desk Agent

Spring Hill Suites by Marriott Wilmington Wrightsville Beach
Wilmington, NC

Quick Apply

Job Details

Part-time | Full-time
From $15 an hour
7 days ago

Benefits

Paid holidays
Disability insurance
Health insurance
Dental insurance
401(k)
Flexible spending account
Paid time off
Employee assistance program
Vision insurance
401(k) matching
Employee discount
Life insurance

Qualifications

Administrative experience
Data entry
Organizational skills
Front desk
Productivity software

Full Job Description

Job Overview

The Front Desk Agent is the first point of contact for guests and clients entering the establishment. They are responsible for providing excellent customer service, managing administrative tasks, and ensuring a smooth and welcoming experience for all visitors.

What You'll be doing

Greeting and Check-In: Welcome guests, clients, or customers in a friendly and professional manner. Assist with the check-in process, verify reservations, and provide necessary information about the facility's services, amenities, and policies.
Check-Out and Payment Processing: Handle check-out procedures, process payments, and issue invoices or receipts as needed. Ensure accuracy in billing and resolve any payment-related queries.
Phone and Email Communication: Answer incoming phone calls, direct calls to the appropriate department or person, and provide information or assistance as required. Respond to emails and inquiries promptly and professionally.
Reservation Management: Manage room or service reservations, cancellations, and modifications. Ensure accurate data entry and maintain an up-to-date reservation system.
Guest Services: Assist guests with requests such as room changes, additional amenities, directions, and local recommendations. Address and resolve guest complaints or concerns in a timely and courteous manner.
Administrative Tasks: Perform various administrative duties, including managing mail and packages, maintaining the visitor log, organizing files, and ensuring the front desk area is organized and presentable.
Security and Access Control: Monitor access to the premises, issue visitor badges or passes, and ensure security protocols are followed. Collaborate with security personnel when necessary.
Cash Handling: Handle cash transactions accurately and securely. Maintain an organized cash drawer and reconcile transactions at the end of each shift.
Multi-Tasking: Manage multiple tasks simultaneously, including attending to guests, answering phone calls, handling inquiries, and completing administrative tasks.
Collaboration: Work closely with other departments such as housekeeping, maintenance, and management to ensure smooth operations and guest satisfaction.
Emergency Response: Follow established procedures for emergency situations, such as fire alarms or medical emergencies. Provide assistance to guests and staff as needed.

Skills and Abilities:

High school education or equivalent experience. Strong guest service orientation, basic accounting skills, and familiarity with hospitality industry practices preferred. Ability to remain calm and professional under pressure. Proficiency in operating a computer, calculator, phone and other office equipment. Excellent communication skills, both written and verbal, with good organizational and efficient time management skills.

Working Conditions & Physical Effort:

Physical work is a primary part of many of our hotel and resort jobs. Physical requirements include extended standing and walking, climbing, bending, reaching, pulling, pushing, kneeling, and lifting to 50 lbs. Some work is performed in an interior hotel environment with equipment and machines.

Benefits:

Benefits for Full Time employees may include:

Health, Dental and Vision Insurances
Disability Insurances
Supplemental Life Insurances
Flexible Spending Accounts
401(k) Retirement Plan with company match
Paid Time Off, Vacation and Holidays
Employee Assistance Program
AMAZING HOTEL DISCOUNTS to any property in the TPG portfolio and MUCH MORE!

*Benefits vary by location*

Part-Time Benefits Also Available!

EEO/VET/DISABLED

Pay: From $15.00 per hour

Benefits:

401(k)
401(k) matching
Dental insurance
Employee discount
Health insurance
Life insurance
Paid time off
Vision insurance

Application Question(s):

Are you available to work flexible shifts, nights, weekends, holidays if needed?
Will you now or in the future require sponsorship?
If hired, when are you available to begin work?
Are you open to relocation?
Do you have the ability to travel?
Are you legally authorized to work in the United States?
What is your desired salary?
I certify that all information I have provided in support of my application for employment is true and accurate.
Do you have any certifications, volunteer work, or awards that you believe to be useful or relevant to your application?
Are you available to work on call?
How many years of relevant work experience do you have in a similar role to which you are applying?
Are you 18 years or older?

Work Location: In person

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hotel receptionist jobs in wilmington, nc

Front Desk Agent

Front Desk Agent

Front Desk Clerk

Front Desk Clerk- Holiday Inn Express-University Center

Front Desk Agent

Front Desk Associate

Front Desk/Night Auditor

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