Quality Assurance and Administration Manager
(Non-union / Salary)
Department: Quality Assurance
Reports To: Plant Manager
Location: [Dayton, OH]
FLSA Status: Exempt
Pay Range + other compensation components: $xx.xx - $xx.xx/h.our
Benefits: Medical, Dental, Vision, STD, Thrift, Life Insurance
Shift (if applicable): [days/times + any OT requirements]
Position Overview
The successful Quality Assurance and Administration Manager is expected to develop, implement and coordinate the quality assurance program to prevent or eliminate defects in our products. Prairie Farms expects to contend for the highest inspection scores, product evaluation scores and overall plant operation awards. The QA Manager will work as an equal team member and help us obtain our goals. (S)he will conduct end-of-month counts of ingredients and packaging. Enter daily intercompany transfers as well as inbound receipts of ingredients and packaging into AS400. Recognize inconsistencies, check their own work, identify any anomalies, and communicate with the proper personnel to resolve them. Closing out monthly reports in support of financials. Document retention and retrieval for audits.
(S)he will oversee internal standards, administrative operations, and regulatory compliance. The QA and Administration manager will manage office or facility workflows, handle audit readiness, and lead staff training to ensure efficient and compliant business output.
Key Responsibilities
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Understand and follow: Standard Methods of Dairy Lab., Past. Milk Ordinance, HACCP, etc.
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Develop initial and subsequent modifications of quality assurance program. Develop areas of responsibility, personnel requirements and operational procedures within the program.
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Review and manage the cleaning and lab supply budgets. Understand the repair budget.
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Investigate quality issues and assist management in other departments in establishing quality procedures.
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Monitor cleanup procedures and train employees on SOP’s.
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Monitor and Communicate lab test results. Work with lab technicians on procedures and techniques. Manage our product recall program.
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Conduct Facility Inspections – Communicate deficiencies and assist with corrective action.
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Manage our HACCP, SSOP, SOP, Master Sanitation and Environmental sampling programs.
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Monitor and confer with suppliers concerning quality of their products and their standards.
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Assist management in the development of new products produced, labeling, specifications and products sold to include product complaints.
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Assist, advice and provide training in all areas affecting quality.
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Monitor regulatory compliance.
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Keep abreast of changing technology concerning quality.
Administrative Responsibilities:
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Oversee daily office or facility operations, streamline workflows, and manage location policies.
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Assist with new hire paperwork and posting of jobs.
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Settle route accounts daily
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Handle paper work and data entry that Plant Manager requests.
Required Qualifications
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Bachelor’s degree in science or at least five (5) years related work experience.
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Able to work with mathematical concepts such as probability and statistics, along with being able to work with formulas, scientific equations, graphs, etc.
Required Skills/Abilities:
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Ability to work without direct supervision.
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Excellent verbal and written communication skills.
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Must be able to follow and disseminate both written and verbal instructions.
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Must be able to work well with and direct others in the completion of tasks essential to the performance of top-quality work and cleaning procedures.
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Excellent leadership, interpersonal and conflict resolution skills.
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Excellent organizational skills and attention to detail.
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Proficient with Microsoft Office Suite.
Required Soft Skills:
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Ability to act with integrity, professionalism, and confidentiality.
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Coachable and willing to learn.
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Ability to quickly learn the organization’s systems.
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Proficient with, and enjoy detailed work.
Competency
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Analytical skills for data interpretation.
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Strategic thinking to develop training plans and reports.
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Strong communication skills for collaborating with various locations and personnel.
Working Conditions
Perform any combination of the following tasks in dairy:
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Perform organoliptic evaluations of products. (Taste, smell, see, feel…)
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Must be able to lift 10lbs frequently and occasionally up to 50lbs.
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Communicate effectively in both quiet and loud conditions. (Talk, hear, see…)
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Work around and with cleaning solutions on a daily basis.
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Work in a very humid and wet environment, in both cold and warm conditions.
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Work around, monitor, oversee and scrub pipe fittings and machines with chemical solution.
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Attach pipes and fittings to machines, using wrenches. (Hand to finger, Touch, Feel…)
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Must climb, stoop, crawl, twist, turn and move objects above and below the head.
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Walk continually to perform job functions.
The successful Quality Assurance Manager is responsible for supervising all aspects of Quality Assurance. As such he or she will be required to work in varied environments, including hot, wet, cold and other. He or she will move throughout the plant and may be required to work outside as well. Will be required to travel and work on all shifts and all days of the week to ensure the quality of our product and facility. Must be able to work in both very hot (more than 100 degrees) and very cold (less than 20 degrees below zero) and in a very wet and humid environment for extended periods of time.
Must keep work area safe and clean and work in a safe and efficient manner.
About Prairie Farms – “Farmer Owned. Locally Produced. Since 1938.”
We are a farmer-owned cooperative. This means we are owned and operated by over 800+ farm families who are critical members of society. They have selflessly taken on the tremendous task of producing nutritious, high-quality milk for a growing population, which requires being on the job 24/7, 365 days a year.
We have represented American agriculture since our founding in 1938. Many of our dairy farms are operated by several generations of family members with roots dating back to the 1800s. On average, each farm milks around 120 cows and everyone pitches in to keep them happy and healthy - which means around-the-clock care!
Our Mission:
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To produce dairy products of the highest quality
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To conduct our business with professional integrity
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To exceed expectations of our customers and consumers
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To support our communities in a positive, sustainable manner
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To deliver exceptional patronage to our network of farm families
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To simply “do right” for our farm families, employees, and communities
EEO Statement
Prairie Farms Dairy, Inc. is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
