Top 9 Telephone operator Jobs in Wilmington De

Medical Phone Operator
Delaware Orthopaedic Specialists —Wilmington, DE
- $18 - $22 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Office
- Health insurance
- Dental insurance
Quick Apply
Telephone Receptionist
Apple Mitsubishi —Elkton, MD
- $16 an hour
- Full-time
- Spanish
- English
- Entry level
- Paid holidays
- Health insurance
Quick Apply
SWITCHBOARD OPERATOR (7:00AM - 3:00PM)
Innovation At Work Inc —Philadelphia, PA
- Microsoft Word
- Background check
- Microsoft Excel
SWITCHBOARD OPERATOR (11:00pm - 7:00am)
Innovation At Work Inc —Philadelphia, PA
- Microsoft Word
- Background check
- Microsoft Excel
SWITCHBOARD OPERATOR (3:00pm - 11:00PM)
Innovation At Work Inc —Philadelphia, PA
- Microsoft Word
- Background check
- Microsoft Excel
SWITCHBOARD OPERATOR (11:00pm - 7:00am) Part Time
Innovation At Work Inc —Philadelphia, PA
- Part-time
- Microsoft Word
- Background check
- Microsoft Excel
SWITCHBOARD OPERATOR (3:00pm - 11:00PM) Part Time
Innovation At Work Inc —Philadelphia, PA
- Part-time
- Microsoft Word
- Background check
- Microsoft Excel
SWITCHBOARD OPERATOR (7:00AM - 3:00PM) Part Time
Innovation At Work Inc —Philadelphia, PA
- Part-time
- Microsoft Word
- Background check
- Microsoft Excel
Supervisor/ Lead Operator VA Switchboard Operator
Innovation At Work Inc —Philadelphia, PA
- HIPAA
- Mid-level
- 3 years

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Medical Phone Operator

Delaware Orthopaedic Specialists -
Wilmington, DE

Quick Apply

Job Details

Full-time
$18 - $22 an hour

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance

Qualifications

Microsoft Excel
Microsoft Outlook
Copy machines
Word embeddings
Fax machines
Telephone systems
Multi-line phone systems
Typing
Faxing
Medical terminology

Full Job Description

Job description:

Organization Name: Regional Orthopaedic Associates

Job Title: Phone Operator

Reports To: Phone Room Supervisor

Job Location: Wilmington, DE 19808

Hours/Week: 40

I. General Summary

Regional Orthopaedic Associates is seeking a professional and customer-focused Phone Operator to join our team. This role is responsible for answering incoming calls, scheduling patient appointments, and directing inquiries to the appropriate members of our physician teams. The ideal candidate will assist patients with scheduling needs, collect and verify demographic and insurance information, and ensure all interactions reflect the high standards of care our practice is known for.

II. Principal Duties and Essential Functions

Answer multi-line phones promptly and courteously.

Triage incoming calls to determine appropriate routing or action.

Schedule appointments for new patients, accurately entering all demographic and insurance information.

Schedule appointments for existing patients, updating and verifying all demographic and insurance data.

Transfer calls to appropriate physicians or team members as needed.

Review and manage appointment schedules and assist patients with referral-related concerns.

Provide exceptional service by addressing caller questions and concerns professionally.

Maintain flexibility with scheduling and be willing to adjust hours as needed.

III. Job Requirements

A. Job Knowledge and Skills

Proficiency in Microsoft Office products, including Word, Outlook, and Excel.

Working knowledge of standard office equipment, including multi-line phone systems, fax machines, and copiers.

Accurate typing and familiarity with email/calendar systems.

Basic understanding of medical terminology is necessary.

Strong attention to detail and ability to work independently or collaboratively in a team setting.

Must consistently check and respond to email communications in a timely manner.

B. Education

High School Diploma or GED preferred.

C. Experience

Prior experience in a medical office or healthcare setting is helpful but not required.

Additional Information

Compensation: Pay is commensurate with skills and experience. A pay range will be displayed on Indeed, but final compensation will be determined during the hiring process.

Job Type: Full-time

Benefits:

401(k)

Dental insurance

Health insurance

Paid time off

Vision insurance

Work Location: In person

About Delaware Orthopaedic Specialists

At Delaware Orthopaedic Specialists, we're more than an orthopedic practice — we're a team dedicated to helping patients move better, feel better, and live better. Every employee, from our physicians and therapists to our administrative and support staff, plays an important role in delivering exceptional care and an outstanding patient experience. We offer competitive pay, comprehensive medical, dental, and vision benefits, paid time off, retirement savings opportunities, continuing education, wellness initiatives, and more. At Team DOS, we work hard and have fun together. Throughout the year, employees enjoy appreciation events, family outings, bowling nights, baseball games, Hershey Park trips, and more to foster a positive, supportive culture. If you're looking for a rewarding career where you can grow and make a difference, explore our current opportunities and discover why Team DOS is a great place to build your future!

Quick Apply

Refine Your Search

telephone operator jobs in wilmington de

Medical Phone Operator

Telephone Receptionist

SWITCHBOARD OPERATOR (7:00AM - 3:00PM)

SWITCHBOARD OPERATOR (11:00pm - 7:00am)

SWITCHBOARD OPERATOR (3:00pm - 11:00PM)

SWITCHBOARD OPERATOR (11:00pm - 7:00am) Part Time

SWITCHBOARD OPERATOR (3:00pm - 11:00PM) Part Time

SWITCHBOARD OPERATOR (7:00AM - 3:00PM) Part Time

Supervisor/ Lead Operator VA Switchboard Operator