Top 702 Customer experience specialist Jobs in Wilton, Ct

Customer Experience Specialist
LBB SPECIALTIES HOLDINGS LLC —Norwalk, CT
- $24 - $29 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Health insurance
- 401(k) matching
Quick Apply
Guest Relations Specialist
Tauck —Wilton, CT
- Research
- Mid-level
- Communication skills
Customer Experience Specialist
Tesla —Stamford, CT
- Weekends as needed
- Dealership
- Driver's License
- 1 year
- Commuter assistance
- Health savings account
Specialist: Seasonal, Part-time
Apple —Norwalk, CT
- Part-time
- Entry level
- Employee stock purchase plan
- Health insurance
Seasonal Customer Experience Specialist
Tesla —Milford, CT
- Weekends as needed
- Dealership
- Driver's License
- 1 year
- Commuter assistance
- Health savings account
6d
Customer Operations Specialist
KETER ENVIRONMENTAL SERVICES LLC —Stamford, CT
- $28.85 - $31.25 an hour
- Full-time
- Writing skills
- Office
- High school diploma or GED
- Health savings account
- Paid holidays
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Aerospace and Defense Inspection Specialist 1
Alpha Metalcraft Group —Danbury, CT
- $22 - $24 an hour
- Full-time
- Background check
- Engineering
- ERP systems
- Profit sharing
- Health savings account
Quick Apply
Luxury Sales Professional
Miller Motorcars —Greenwich, CT
- From $65,000 a year
- Full-time
- Clean driving record
- Microsoft Excel
- Microsoft Outlook
- Health savings account
- Health insurance
Quick Apply
Tax Professional - TurboTax Store
Intuit —Norwalk, CT
- $32.50 - $36.00 an hour
- Part-time
- Spanish
- CPA
- English
- Employee stock purchase plan
- Employee assistance program
12d
Tax Professional – Retail
Intuit —Bridgeport, CT
- $32.50 - $36.00 an hour
- Part-time
- Spanish
- CPA
- English
- Employee stock purchase plan
- Employee assistance program
12d
Tax Professional - TurboTax Store
Intuit —Stamford, CT
- $32.50 - $36.00 an hour
- Part-time
- Spanish
- CPA
- English
- Employee stock purchase plan
- Employee assistance program
12d
Tax Professional – Retail
Intuit —Stamford, CT
- $32.50 - $36.00 an hour
- Part-time
- Spanish
- CPA
- English
- Employee stock purchase plan
- Employee assistance program
12d
Product Specialist
Curry INEOS Grenadier —Danbury, CT
- $18 - $19 an hour
- Full-time
- Background check
- Dealership
- High school diploma or GED
- Paid training
- Health insurance
Quick Apply
Tax Professional - TurboTax Store
Intuit —Greenwich, CT
- $32.50 - $36.00 an hour
- Part-time
- Spanish
- CPA
- English
- Employee stock purchase plan
- Employee assistance program
12d
Parts Sales Specialist
Xcalliber —Brookfield, CT
- $20 - $30 an hour
- Full-time
- Spanish
- Clean driving record
- Mid-level
- Health savings account
- Paid holidays
Quick Apply
Ski & Snowboard Sales Specialist – Hardgoods & Apparel Depts
Outdoor Sports Center —Wilton, CT
- $18 - $22 an hour
- 8 hour shift
- Merchandising
- In-person
- Outdoor work
- Paid time off
- Employee discount
Quick Apply
4d
Client Success Specialist
Northeast Building and Home LLC —Bridgeport, CT
- $29.81 - $40.38 an hour
- Weekends as needed
- Background check
- Salesforce
- English
- Health savings account
- Health insurance
Quick Apply
Tax Professional – Retail
Intuit —Huntington, NY
- $32.50 - $36.00 an hour
- Part-time
- Spanish
- CPA
- English
- Employee stock purchase plan
- Employee assistance program
12d
REHABILITATION SPECIALIST/VOCATIONAL COUNSELOR
CoveCare Center (Formerly known as Putnam Family and Community Services, Inc.) —Carmel, NY
- $22.00 - $22.50 an hour
- Full-time
- Hybrid work
- Experience working with individuals with disabilities
- Customer service
- Computer literacy
- Health insurance
- Dental insurance
Quick Apply
Automotive Sales Professional
Danbury Nissan Infiniti —Danbury, CT
- $50,000 - $100,000 a year
- Full-time
- CRM software
- Spanish
- Dealership
- Disability insurance
- Health insurance
Quick Apply
4d

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Customer Experience Specialist

LBB SPECIALTIES HOLDINGS LLC
Norwalk, CT

Quick Apply

Job Details

Full-time
$24 - $29 an hour

Benefits

Health insurance
401(k) matching

Qualifications

Customer communication
Customer returns handling

Full Job Description

Customer Experience Specialist

Why Join Us?
At LBB Specialties, we are dedicated to empowering innovation, building meaningful relationships, and fostering an environment where every team member can thrive. As part of our team, you will work alongside industry experts, contribute to impactful projects, and help drive our company forward in the chemical distribution space. Join us as we bring innovation and growth to the forefront of our industry.

Your Impact
As a Customer Experience Specialist, you will play a vital role in supporting the company’s overall mission to deliver exceptional service and build lasting customer relationships. Your efforts will directly contribute to our company’s success by increasing operational efficiency & customer satisfaction. With proactive communication, responsiveness & attention to detail, this will cultivate trust & loyalty amongst our customers, which is essential to sustaining long-term growth.

Key Responsibilities

1. Order Processing & Customer Communication

Process all types of customer orders accurately and promptly.
Provide clear and timely updates to customers regarding order status, estimated timelines, delays, and costs.
Track open orders daily to ensure timely delivery, resolution of any issues & customer satisfaction.
Allocate inventory to orders based on FIFO (First In, First Out) method by reviewing inventory levels at our Distribution Centers (DCs) and third-party logistics (3PL) partners.
Maintain detailed records in P21 and SharePoint to ensure up-to-date information is available for various departments and customer inquiries.
Address customer inquiries related to products, service information, documentation requirements, order fulfillment, and shipment tracking.
Handle changes, returns, and cancellations of orders, ensuring clear communication with relevant teams.
Process shipment confirmations to close orders and invoice once the order has shipped.

2. Cross-Departmental Collaboration & Support

Support assigned Sales Representatives and communicate regularly for alignment.
Investigate and resolve order discrepancies reported by customers or sales.
Collaborate with Logistics to coordinate shipments.
Work closely with Accounting to resolve credit and billing issues.
Partner with the Commercial Team and Pricing Analyst to address pricing and product availability concerns.
Communicate with Purchasing/Inventory team to obtain updates on purchase orders.
Ensure customer satisfaction by maintaining ongoing communication with all departments

3. Additional Responsibilities

Assist the Customer Experience Manager with special projects as assigned.
Identify opportunities for operational process improvements to enhance customer service and internal efficiency.
Meet company-based metrics to ensure customer excellence.

What You’ll Bring

Bachelor’s degree preferred, 3+ years of related experience.
Demonstrated expertise in problem solving, critical thinking and analytics.
Strong understanding of computer skills including (Microsoft Outlook, Excel, Word, PowerPoint) and ability to quickly learn P21, SharePoint, Power BI, and other software.
Excellent communication skills, attention to detail, organizational and time management skills, a customer focused mind-set and team player with a collaborative attitude.
A proactive, results-driven approach with the ability to work both independently and collaboratively.

Why You’ll Love Working Here

Competitive Benefits: Comprehensive healthcare, 401(k) matching, and more.
Flexible Work Environment: Hybrid and remote work options within the U.S.
Professional Development: Access to learning opportunities & resources to grow in your career.
Inclusive Culture: Be part of a diverse, collaborative, and supportive team.
Industry-Leading Impact: Work with top brands in a dynamic field and contribute to meaningful growth.

Additional Information

Location: Norwalk
Travel: None
Work Authorization: Must be able to show evidence of authorization to work in the U.S. without employer sponsorship.

EEO Statement
LBB Specialties is committed to providing equal employment opportunities for all employees and applicants, celebrating diversity, and fostering a supportive, harassment-free work environment.

Disclaimer
This job description is not exhaustive and may be subject to change or additional responsibilities based on business needs.

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Refine Your Search

customer experience specialist jobs in wilton, ct

Customer Experience Specialist

Guest Relations Specialist

Customer Experience Specialist

Specialist: Seasonal, Part-time

Seasonal Customer Experience Specialist

Customer Operations Specialist

Aerospace and Defense Inspection Specialist 1

Luxury Sales Professional

Tax Professional - TurboTax Store

Tax Professional – Retail

Tax Professional - TurboTax Store

Tax Professional – Retail

Product Specialist

Tax Professional - TurboTax Store

Parts Sales Specialist

Ski & Snowboard Sales Specialist – Hardgoods & Apparel Depts

Client Success Specialist

Tax Professional – Retail

REHABILITATION SPECIALIST/VOCATIONAL COUNSELOR

Automotive Sales Professional

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