Top 825 Customer experience supervisor Jobs in Winchester, Ky

Mgr., Rates & Regulatory
East Kentucky Power Cooperative —Winchester, KY
- Full-time
- Hybrid work
- 5 years
- Public speaking
- Office
- Health insurance
- Dental insurance
Sports Industry Territory Manager
Leading Edge Fundraising —Lexington, KY
- $40,000 - $130,000 a year
- Full-time
- School experience
- High school
- Sales
- Paid training
- Work from home
Quick Apply
Production Manager
M&S Machining Inc —Winchester, KY
- Full-time
- Background check
- Management
- ERP systems
- Travel reimbursement
- Paid holidays
Quick Apply
Maintenance Supervisor
Infiltrator Water Technologies —Winchester, KY
- Full-time
- Engineering
- Physical & Rehabilitation Medicine
- Mid-level
- Paid parental leave
- Health savings account
Distillery Operations & Brand Manager
Fresh Bourbon Distillery —Lexington, KY
- $45,000 - $60,000 a year
- Weekends as needed
- Bar
- Clean driving record
- Mid-level
- Health insurance
- Paid time off
Quick Apply
9d
Construction Site Manager
Bristol Group, LLC —Lexington, KY
- From $80,000 a year
- Full-time
- Management
- Construction site
- 5 years
- Health savings account
- Disability insurance
Quick Apply
Architectural Project Manager
Integrity Architecture —Lexington, KY
- $70,000 - $95,000 a year
- Full-time
- No education required
- Construction site
- Office
- Paid holidays
- Health insurance
Quick Apply
Senior Manager, Contract Compliance
GALLS —Lexington, KY
- Full-time
- 7 years
- Senior level
- Leadership
- Paid holidays
- Health insurance
Quick Apply
2d
Automotive Finance Manager
Rod Hatfield —Lexington, KY
- $120,000 - $210,000 a year
- Full-time
- Management
- Dealership
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
5d
Field Service Manager
S&K Industrial —Winchester, KY
- $90,000 - $120,000 a year
- Extended hours
- Background check
- Clean driving record
- Management
- Paid holidays
- Health insurance
Quick Apply
10d
Data Center NPD/Margin Expansion Electrical Project Manager TCDC
Trane Technologies —Lexington, KY
- $60,000 - $126,200 a year
- Full-time
- Pass drug screening
- Office
- 3 years
- Paid holidays
- Health insurance
6d
Territory Sales Manager
igus, Inc —Lexington, KY
- $70,000 - $90,000 a year
- Full-time
- Mid-level
- Business development
- Driver's License
- Paid training
- Mileage reimbursement
Quick Apply
2d
Automotive Sales Manager
Rod Hatfield —Lexington, KY
- $110,000 - $250,000 a year
- Urgently hiring
- Clean driving record
- Dealership
- Computer literacy
- Paid training
- Health insurance
Quick Apply
5d
Linen Manager
HHS —Winchester, KY
- Weekends as needed
- Hospital
- Customer service
- Word processing
- Health insurance
- Dental insurance
Quick Apply
12d
Assistant Manager
Ampler Burgers —Lexington, KY
- $13 - $16 an hour
- Weekends as needed
- Restaurant management
- Mid-level
- Recruiting
- Health insurance
- Dental insurance
Quick Apply
Commercial Door and Hardware Project Manager
LockNet —Nicholasville, KY
- Full-time
- Remote
- 5 years
- Organizational skills
- Senior level
- Health savings account
- Health insurance
Quick Apply
Pharmacy Manager - $20,000 Sign On Bonus Available
Walmart —Paris, KY
- $112,000 - $197,000 a year
- Management
- High school
- Merchandising
- Paid jury duty
- Disability insurance
Site Manager
Dean Builds, Inc. —Lexington, KY
- Full-time
- Construction site
- Computer literacy
- Mid-level
- Fuel card
- Health savings account
7d
Human Resource Manager
KW BUILDING PRODUCTS LLC —Lexington, KY
- Full-time
- Customer service
- Mid-level
- Office
- Health savings account
- Paid holidays
Quick Apply
6d
Maintenance Supervisor
HIGHLANDS VISTA GROUP MANAGEMENT —Lexington, KY
- $30 an hour
- Full-time
- Schematics
- Mid-level
- 3 years
Quick Apply
10d

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Mgr., Rates & Regulatory

East Kentucky Power Cooperative -
Winchester, KY

Apply Now

Job Details

Full-time

Benefits

Health insurance
Dental insurance
Vision insurance

Qualifications

Confidential information handling
Financial model construction
Team supervision
Presentations for conferences or internal meetings
Court testimony
Experience working in the energy & utilities sector
Expert witness consultation
Revenue forecasting
Team development
Driver's License
Leading team collaboration initiatives
Financial projection model development
Regulatory submissions
Computer skills
Financial forecasting analysis
Cross-functional team management
Administrative law
Cross-functional communication
Expert testimonials
Analytics

Full Job Description

Located in the heart of the Bluegrass state, East Kentucky Power Cooperative is a not-for-profit generation and transmission (G&T) electric utility with headquarters in Winchester, KY which is just a short distance from Lexington. Our cooperative has a vital mission: to safely generate and deliver reliable, affordable and sustainable energy to our 16 owner-member cooperatives serving more than 1 million Kentuckians across 87 counties. We¿re leaders in environmental stewardship and we¿re committed to provide power to improve the lives of people in Kentucky.

As passionate as we are about providing smart energy solutions, we are equally excited about people. We strive to cultivate connected workplaces where great ideas are born and rewarding careers are built.

EKPC offers a wage and benefits package that ranks among the best in the state. There is no waiting period on our medical, dental and vision insurance plans so you are covered on day one, and the dental plan is free for employees. Our generous 401(k) retirement plan allows employees to start contributing to their plan after a month of service, and after 3 months of service, EKPC will automatically contribute 6.5% of base wages AND match employee contributions up to 4.5%. Our competitive vacation and sick leave package starts day one to allow for flexibly and a healthy work-life balance.

For more information on our plentiful benefits package visit our website at https://www.ekpc.coop/work-ekpc

EKPC is an Equal Employment Opportunity Employer

No Expiration Date

This posting will remain open until the position is filled. We encourage you to apply early as we will review and consider candidates as they are received.

Hybrid Remote Schedule

This role has the option to be a blend of remote and onsite work if department and business needs allow and with approval from direct supervision. Our hybrid remote work schedule combines three (3) days on premises with up to two (2) days remote.

Key Roles

Provide leadership to the EKPC Rates and Regulatory Team for the entire spectrum of rate-making and regulatory activities which include designing and developing wholesale and retail electric rates, developing pricing concepts and methodologies, preparing and presenting testimony before regulators, participating in settlement discussions and hearings at the Public Service Commission, ensuring rate applications are complete, and the development of other regulatory filings and cases. Provide expertise for EKPC and the Member Systems in regulatory, ratemaking and rate applications, including preparing and presenting testimony, developing rate design and methodology, providing pricing and costing analyses, and negotiating special contracts

Key Responsibilities

Design and develop wholesale and retail electric rates and applications for filing with appropriate regulatory agencies.
Plan and develop retail rate applications, including revenue requirements, test year adjustments, case formats & exhibits, rate design, rate strategy, and cost-of-service studies.
Develop rate concepts and methodologies.
Provide pricing and costing analyses for EKPC and the Member Systems.
Provide assistance, when requested by the Member Systems, in contract development and contract negotiation for large power loads, including developing cost estimates and preparing and reviewing rate proposals for large power loads.
Perform economic, cost, and feasibility studies.
Negotiate special contracts.
Develop tariffs.
Develop rates.
Provide detailed and comprehensive financial planning and analysis to determine revenue requirements.
Manage the development and progression of EKPC cases submitted to the PSC.
Provide guidance and direction to staff, and participate in employee development including hiring, training, performance management, compensation, disciplinary action, etc.
Perform other duties as assigned.

Key Requirements

Education:

Bachelor¿s degree in a related area. An equivalent combination of education and experience may substitute.

Experience:

Ten (10) years of related experience. Must have at least five (5) years of supervisory experience in a related area.

Skills and Abilities:

Knowledge and experience in regulated utility rate design and methodology.
Knowledge and experience in development of tariffs.
Knowledge of cost-of-service concepts and methodologies.
Significant experience in working with and providing testimony to regulatory agencies and serving as an expert witness in administrative courts of law.
Experience in financial planning, modeling, and forecasting.
Demonstrated leadership skills required and with ability to effectively work with a variety of personnel at all levels of the organization including external contacts.
Excellent verbal, written, and listening communication skills, including public speaking and presentation skills.
Strong leadership and management skills.
Provides thorough and timely communication to leadership and staff.
Effective planning, organization, presentation, and negotiation skills.
Proficient computer and analytical skills.
Ability and willingness to be a "hands-on" working member of the team.
Ability to form and direct temporary internal cross-functional teams to develop a rate application.
Always maintains confidentiality and uses appropriate discretion in discussing confidential issues.

Competencies

Building a Successful Team
Strategic Decision Making
Building Partnerships
Adaptability
Customer Focus

Working Conditions

Usual office conditions apply to this position with occasional lifting to twenty (20) pounds.
Some travel within the system and occasional out-of-state, which may be overnight.
Must maintain valid driver¿s license.
Must wear personal protective equipment as appropriate.

Apply Now

Refine Your Search

customer experience supervisor jobs in winchester, ky

Mgr., Rates & Regulatory

Sports Industry Territory Manager

Production Manager

Maintenance Supervisor

Distillery Operations & Brand Manager

Construction Site Manager

Architectural Project Manager

Senior Manager, Contract Compliance

Automotive Finance Manager

Field Service Manager

Data Center NPD/Margin Expansion Electrical Project Manager TCDC

Territory Sales Manager

Automotive Sales Manager

Linen Manager

Assistant Manager

Commercial Door and Hardware Project Manager

Pharmacy Manager - $20,000 Sign On Bonus Available

Site Manager

Human Resource Manager

Maintenance Supervisor

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