Top 23 Guest service agent Jobs in Winneconne, Wi

Night Auditor/Front Desk Agent (11pm-7am)
TownePlace Suites by Marriott Oshkosh —Oshkosh, WI
- $17 - $18 an hour
- Part-time
- Writing skills
- Hotel
- Ability to lift 50 pounds
- Health insurance
- Dental insurance
Quick Apply
8h
Hotel Front Desk Agent
Best Western Premier Bridgewood Resort Hotel —Neenah, WI
- From $20 an hour
- Part-time
- Basic math
- English
- In-person
- Paid holidays
- Health insurance
Quick Apply
Receptionist
BERGSTROM OSHKOSH VOLKSWAGEN —Oshkosh, WI
- $15 - $18 an hour
- Part-time
- Dealership
- Data entry
- Cleaning
- Wellness program
- Paid holidays
Quick Apply
Receptionist
BERGSTROM OSHKOSH TOYOTA —Oshkosh, WI
- $15 - $18 an hour
- Part-time
- Dealership
- Data entry
- Cleaning
- Wellness program
- Paid holidays
Quick Apply
Hotel Night Auditor (Fri & Sat)
BEST WESTERN PREMIER Bridgewood Resort Hotel —Neenah, WI
- From $20 an hour
- Part-time
- Background check
- Computer literacy
- Basic math
- Paid holidays
- 401(k)
Quick Apply
Receptionist
BERGSTROM OSHKOSH CHRYSLER, DODGE, JEEP, RAM —Oshkosh, WI
- $15 - $18 an hour
- Part-time
- Dealership
- Data entry
- Cleaning
- Wellness program
- Paid holidays
Quick Apply
11d
Front Office Manager
Beechwood Hotel Group —Oshkosh, WI
- From $52,000 a year
- Full-time
- Background check
- Mid-level
- Hotel
- Health insurance
- Dental insurance
Quick Apply
12d
Hotel Front Desk Agent
RB Hospitality —Neenah, WI
- $16 - $20 an hour
- Part-time
- Computer literacy
- Basic math
- English
- Paid holidays
- Paid time off
Guest Services Agent
BERGSTROM HEADQUARTERS —Neenah, WI
- $17 an hour
- Full-time
- Dealership
- In-person
- Communication skills
- Wellness program
- Paid holidays
Quick Apply
Candlewood Suites Appleton - Front Desk Agent
Aimbridge Hospitality —Appleton, WI
- Full-time
- Hotel
- High school diploma or GED
- Apartments
- AD&D insurance
- Disability insurance
Front Desk Agent | Neenah DoubleTree
Neenah Doubletree —Neenah, WI
- $16 - $17 an hour
- Weekends as needed
- Spanish
- English
- Hotel
- 401(k)
Quick Apply
Front Office Guest Attendant
THE VICTUS GROUP INC —Oshkosh, WI
- $14 - $16 an hour
- Overtime
- Clean driving record
- Hotel
- High school diploma or GED
Part-time Hotel Night Auditor (Fri & Sat
RB Hospitality —Neenah, WI
- $16 - $20 an hour
- Part-time
- Computer literacy
- Basic math
- Office
- Paid holidays
- Paid time off
Receptionist - Part Time - After-School Opportunity
BERGSTROM APPLETON MERCEDES / BMW —Appleton, WI
- $15 - $18 an hour
- Part-time
- High school
- Dealership
- Data entry
- Wellness program
- Paid holidays
Quick Apply
Front Desk
Hilton Garden Inn Appleton/Kimberly —Appleton, WI
- $16 an hour
- Nights as needed
- Hotel
- Organizational skills
- Communication skills
- Dental insurance
- Tuition reimbursement
Quick Apply
Guest Service Representative (Part Time)
Festival Foods —Darboy, WI
- Part-time
- Cash register
- Mentoring
- In-person
- Paid parental leave
- Dental insurance
3d
Receptionist
BERGSTROM APPLETON KIA —Appleton, WI
- $15 - $18 an hour
- Part-time
- Dealership
- Data entry
- Cleaning
- Wellness program
- Paid holidays
Quick Apply
NSR Suites Part Time-100011
ESA Management, LLC —Appleton, WI
- $16 an hour
- Part-time
- Writing skills
- Basic math
- English
- 401(k)
- Employee assistance program
Quick Apply
Guest Service Agent
Open Door Hospitality —Appleton, WI
- $15 - $16 an hour
- Temporary
- Bilingual
- In-person
- Entry level
- Employee discount
Quick Apply
10d
Front Desk Sales Associate
PCRK Group —Appleton, WI
- $15 an hour
- Ability to stand for extended periods
- Communication skills
- Entry level
Quick Apply

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guest service agent jobs near winneconne, wi

Night Auditor/Front Desk Agent (11pm-7am)

TownePlace Suites by Marriott Oshkosh
Oshkosh, WI

Quick Apply

Job Details

Part-time | Full-time
$17 - $18 an hour
8 hours ago

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
Employee discount

Qualifications

Accounts receivable
Report writing
Accounts payable
Phone communication
Crisis management
Night audit
Writing skills
Driver's License
Math
Problem-solving

Full Job Description

We are looking for a part-time or full-time night auditor to join our team!

SUMMARY

Provides customer service to guests of hotel by performing the following duties.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

§ Greets, registers, suggestively sells rooms, issues room keys, assigns rooms to guests and sets wake up calls in a efficient, warm and friendly manner.

§ Acts as manager on duty and follows the prescribed MOD procedures on communication, emergency procedures and guest satisfaction.

§ Enters daily changes and balances accounts such as guest, house, guest tray, city ledger and advance deposits. Resets system for the next business day.

§ Ensures that the night audit procedures are completed on a daily basis and the information entered and posted are accurate, balanced and timely.

§ Enters information and prints night audit reports in an accurate and timely manner per night audit guidelines.

§ Ensures guest safety by following established security procedures including fire/tornado procedures, key security and guest privacy.

§ Date stamps, sorts, and racks incoming mail, faxes and messages.

§ Records and communicates guest special requests and problems to appropriate department and ensures they are addressed in a timely and acceptable manner.

§ Answers inquiries pertaining to hotel services; registration of guests; and local attractions and provides travel directions.

§ Accurately checks out guests and communicates departures with housekeeping staff.

§ Accurately computes bill, collects payment, makes change for guests and makes deposits according to KHC cash handling procedures.

§ Makes, confirms and cancels reservations via telephone, computer and in writing.

§ Answers and routes internal and external phone calls in an articulate, friendly manner using prescribed procedures.

§ Posts charges such as room, food, liquor, or telephone to ledger.

§ Deposits guests' valuables in hotel safe or safe deposit box.

§ Maintains the shift-to-shift log accurately to ensure proper communication between shifts is maintained.

§ Maintains the cleanliness and organization of the hotel lobby and front desk area.

KHC POLICIES: Responsible for following all KHC policies and procedures as set forth in the KHC handbook, KHC Front Desk Procedure Manual and property specific guidelines/standards. These policies include dress code, safety and performance standards. Employees must also maintain a professional image and report to work as scheduled.

SUPERVISORY RESPONSIBILITIES: This job has no supervisory responsibilities.

QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

EDUCATION and/or EXPERIENCE: One year certificate from college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience.

LANGUAGE SKILLS: Ability to read and interpret documents such as safety rules, operating/maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to respond to complaints or inquiries from groups of managers, customers, employees and general public. Ability to communicate effectively before groups of customers or employees in person, via telephone or in writing.

MATHEMATICAL SKILLS: Ability to understand, interpret and manipulate accounting concepts such as general ledger, accounts payable, payroll, accounts receivable, night audit and cash handling.

REASONING ABILITY: Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of instructions in mathematical, formula or procedural form and deal with several abstract variables.

CERTIFICATES, LICENSES, REGISTRATIONS: May require franchise specific certification depending on business unit. A valid drivers license and proof of insurability may also be required.

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. All employees must follow proper safety precautions at all times to avoid injuries.

While performing the duties of this job, the employee is regularly required to stand; use hands to finger, handle, or feel; and talk or hear. The employee frequently is required to walk and reach with hands and arms. The employee is occasionally required to sit; climb or balance; stoop, kneel, crouch, or crawl; or smell. The employee may occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. The employee is required to work alone and stay awake and alert all night.

WORK ENVIRONMENT: The work environment described here are representative of those an employee encounters while performing the essential functions of this job. All employees must follow proper safety precautions at all times to avoid injuries.

While performing the duties of this job, the employee is occasionally exposed to fumes or airborne particles. The noise level in the work environment is usually moderate.

ACCOMODATION: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

CRISIS MANAGEMENT: Must be able to handle a crisis in a calm, effective manner. This includes upset guests, fire, tornado, armed robbery and assault, bomb threats and accidents.

Pay: $17.00 - $18.00 per hour

Benefits:

401(k)
Dental insurance
Employee discount
Health insurance
Paid time off
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

guest service agent jobs in winneconne, wi

Night Auditor/Front Desk Agent (11pm-7am)

Hotel Front Desk Agent

Receptionist

Receptionist

Hotel Night Auditor (Fri & Sat)

Receptionist

Front Office Manager

Hotel Front Desk Agent

Guest Services Agent

Candlewood Suites Appleton - Front Desk Agent

Front Desk Agent | Neenah DoubleTree

Front Office Guest Attendant

Part-time Hotel Night Auditor (Fri & Sat

Receptionist - Part Time - After-School Opportunity

Front Desk

Guest Service Representative (Part Time)

Receptionist

NSR Suites Part Time-100011

Guest Service Agent

Front Desk Sales Associate

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