Top 12 Guest service agent Jobs in Winsted, Ct

Front Desk Agent
Courtyard Farmington —Farmington, CT
- $18 an hour
- Hotel
- High school diploma or GED
- Organizational skills
- Health insurance
- Dental insurance
Quick Apply
Guest Services Agent
Belden Hospitality LP —Litchfield, CT
- Part-time
- Hotel
- 2 years
- Communication skills
- Dental insurance
- Paid time off
Quick Apply
Front Desk Agent
Arbor Lodging —Farmington, CT
- $18 an hour
- Hotel
- High school diploma or GED
- Organizational skills
- Health insurance
- Dental insurance
Guest Service Agent
DoubleTree by Hilton Hartford Downtown —Hartford, CT
- Part-time
- Background check
- Hotel
- Entry level
- Paid holidays
- Health insurance
Quick Apply
4d
Front Desk Agent
Hartford Windsor Marriott —Windsor, CT
- From $18.50 an hour
- Full-time
- Customer service
- Hotel
- US work authorization
- Health savings account
- Health insurance
Quick Apply
6d
Hotel Front Desk Agent
Hampton Inn Windsor —Windsor, CT
- Clean driving record
- Hotel
- High school diploma or GED
- Paid holidays
- Disability insurance
Quick Apply
Front Desk Agent (Part Time)
Mayflower Inn and Spa —Washington, CT
- Part-time
- Residential
- Computer skills
- 1 year
- Health savings account
- AD&D insurance
Quick Apply
Part Time Sales & Customer Service
Massage Envy —West Hartford, CT
- $17 - $18 an hour
- Full-time
- Urgent Care
- High school diploma or GED
- Clinic
- Wellness program
- Paid holidays
Quick Apply
Front Desk Agent - Homewood Suites by Hilton Southington
Briad Hotels | The Briad Group® —Southington, CT
- $16.94 - $18.00 an hour
- Weekends as needed
- English
- Hotel
- High school diploma or GED
- 401(k)
- Opportunities for advancement
Quick Apply

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3d
Guest Service Agent - Short North Luxury
Le Meridien Columbus, The Joseph —Columbus, OH
Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify…
2d

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guest service agent jobs near winsted, ct

Front Desk Agent

Courtyard Farmington -
Farmington, CT

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Job Details

$18 an hour

Benefits

Health insurance
Dental insurance
401(k)
Vision insurance
401(k) matching

Qualifications

High school diploma or GED

Full Job Description

Description:

Arbor Lodging is a leading hotel investment and management company with a growing portfolio of hotels throughout the United States, Mexico, and the Caribbean. We have been entrusted by numerous partners and are approved managers for Marriott, Hilton, Hyatt, and IHG. Our service ethos is proactive and holistic, fostering an environment where guests feel truly welcomed and supported at every interaction. Our culture is people-focused, data-driven, and results-oriented.

Summary:

The Front Desk Agent is the first person who greets and welcomes guests when they arrive at the hotel. They are responsible for processing all guest check-ins and check-outs, distributing room keys, registering guests, verifying reservations, and helping guests with any questions or complaints, in addition to addressing guest service needs.

Duties & Responsibilities:

Greet and check-in guests in a friendly manner
Assist in taking reservations, pre-registrations, and room blocking
Assist large groups upon arrival
Assist guests in finding dining, shopping, and other "hidden gems" nearby
Be the first to handle and resolve guest issues
Process payments according to procedure
Upsell additional facilities and services
Performs all check-out tasks
Ensure all cash, checks, and credit card balances at the end of each shift
Answer questions and address guest needs and requests
Communicate internally with other departments when necessary to resolve a guest concern or request
Additional tasks may be assigned at any given time

Requirements:

Qualifications:

High school Diploma or equivalent
Credit Card handling experience preferred
Hotel Front Desk experience preferred
Experience with hotel reservations software preferred
Outgoing and friendly demeanor, and is willing to go the extra mile to ensure complete guest satisfaction
Positive, upbeat demeanor
Excellent written and verbal communication and organizational skills
Team-oriented
Ability to stand for 8 hours at a time
Ability to lift 20 lbs. on occasion

Benefits:

Competitive salary
Annual review with increase potential
401k program with company match
Medical, Dental, and Vision insurance available to eligible employees
Wellness benefits available to eligible employees

Arbor’s Guiding Principles:

Arbor Lodging focuses on Five Guiding Principles to foster a culture where growth, development, and progression thrive within the properties:

Do the Right Thing - Operate and act with integrity in all you do even when it is not convenient.
Lead with Heart - Be kind, passionate and hospitable.
Be Accountable - Take ownership and deliver results.
Aim Higher - Go above and beyond to exceed expectations and pursue thoughtful change.
Celebrate Differences - Embrace diversity; respect individual opinions and ideas.

Pay is based upon several factors including but not limited to local labor markets, education, work experience, certifications, etc. We comply with all minimum wage laws as applicable. In addition to your annual salary, we offer a comprehensive benefits package, and 401k contributions (all benefits are subject to eligibility requirements).

Arbor Lodging Management provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Arbor Lodging Management complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.

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guest service agent jobs in winsted, ct

Front Desk Agent

Guest Services Agent

Front Desk Agent

Guest Service Agent

Front Desk Agent

Hotel Front Desk Agent

Front Desk Agent (Part Time)

Part Time Sales & Customer Service

Front Desk Agent - Homewood Suites by Hilton Southington

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