Top 44 It support specialist Jobs in Winston, Nc

Help Desk Technician
Computerway Food Systems —High Point, NC
- $50,000 - $55,000 a year
- Overnight shift
- Spanish
- Software troubleshooting
- Customer service
- Health insurance
- Dental insurance
Quick Apply
Service Desk Analyst
Zones —Winston-Salem, NC
- $25 an hour
- Full-time
- Remote
- Windows
- High school diploma or GED
- US work authorization
- Health insurance
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IT Support Technician (Onsite/Remote) - Entry Level Path to Advancement
SKYFY TECHNICA —Winston-Salem, NC
- $45,000 - $55,000 a year
- Full-time
- Hybrid work
- Google Workspace
- Computer Science
- Customer service
- Tuition reimbursement
- Paid time off
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IT Technician
Modular Closets —Kernersville, NC
- Weekends as needed
- Computer science
- Computer Science
- Ability to walk for extended periods
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10d
IT Support Specialist
EMERGEORTHO, P.A. —Greensboro, NC
- Urgently hiring
- Medical office experience
- HIPAA
- Mid-level
- Health savings account
- Paid holidays
Quick Apply
Information Systems Analyst - Utilities
City of Winston-Salem, NC —Winston-Salem, NC
- $83,177 a year
- Full-time
- Basic math
- Data analysis skills
- Mid-level
- Paid jury duty
- Commuter assistance
3d
Network Support Specialist
Lumos —High Point, NC
- Weekends as needed
- Remote
- 18 years or older
- Computer literacy
- Residential
- Wellness program
- Health savings account
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IT Jr. Engineer - Support Technician
Lumos —High Point, NC
- Full-time
- 18 years or older
- Construction site
- Inventory management
- Wellness program
- Health savings account
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IT Analyst I
Cambrex —High Point, NC
- Full-time
- Computer science
- Azure
- Computer Science
IT Senior Support Engineer
Goodwill Ind NW NC Inc —Winston-Salem, NC
- Weekends as needed
- Computer science
- Azure
- Computer Science
- Disability insurance
- Health insurance
Quick Apply
Analyst I Service Desk
Womble Bond Dickinson —Winston-Salem, NC
- Full-time
- Office
- Windows
- Microsoft Office
I.T. Support Technician
Stokes County Government —Danbury, NC
- $48,672 - $77,900 a year
- Overtime
- Computer Science
- Research
- Mid-level
IT Systems & Support Supervisor
Parrish Tire —Winston-Salem, NC
- Full-time
- Computer Science
- Mid-level
- Office
Quick Apply
12d
Information Technologies - IT Service Center Support Assistant
High Point University —High Point, NC
- $9 an hour
- Part-time
- Classroom
- Research
- University
In-Home Sales & Tech Support (Part Time)
Asurion —Greensboro, NC
- $20.05 an hour
- Part-time
- Office
- Residential
- Driver's License
- Paid training
- Mileage reimbursement
9d
Bilingual Software Support Specialist
Brock Solutions —Winston-Salem, NC
- On call
- Azure
- Computer Science
- Mid-level
- Profit sharing
- Health insurance
IT Technician – Lexington, NC
Cook Out Restaurants —Lexington, NC
- $20 an hour
- On call
- Computer science
- Computer Science
- Mid-level
- Health insurance
- Dental insurance
ERP Support Analyst - Dynamics 365
Renfro Brands —Winston-Salem, NC
- Full-time
- Azure
- Computer Science
- Mid-level
Quick Apply
Sr. Client Services IT Technician
Qorvo —Greensboro, NC
- On call
- 5 years
- Laboratory experience
- Windows
Infrastructure Operations Engineer Greensboro, NC
Nscale —Winston-Salem, NC
- $100,000 - $160,000 a year
- On call
- Mid-level
- Analysis skills
- Linux
Quick Apply

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it support specialist jobs near winston, nc

Help Desk Technician

Computerway Food Systems -
High Point, NC

Quick Apply

Job Details

Full-time
$50,000 - $55,000 a year

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
401(k) matching
Life insurance

Qualifications

Customer communication
Systems integration
Teamwork
Customer relationship building
Software troubleshooting
Linux support
Customer service
Client relationship development
SQL
Bachelor's degree
Attention to detail
Customer relationship management
Linux
RHEL
Time management
Help desk
Database software proficiency

Full Job Description

Company Overview:

Computerway Food Systems is located in High Point, NC. Incorporated in 1986, Computerway provides food manufacturing companies in the US, Canada and Latin America with overhead sizing, grading and weighing lines as well as fully integrated computerized production and inventory systems for food processing plants.

SUMMARY JOB DESCRIPTION:

The primary responsibility of the HelpDesk is technical support of Computerway systems. The proprietary systems involve production and inventory software controls, using multiple devices on multiple operating systems and platforms. The HelpDesk Technicians have to be familiar with all of the software applications, tools and the custom integration of specialized systems in each customer’s operations. Most support communication occurs via phone and email making strong communication skills a definite prerequisite. Technicians must be detail oriented with the ability to communicate well with others both technical (ex. Programmers) and less technical people (ex. customers, managers, or users). The CFS HelpDesk is 24x7, averages over 200 calls per month, and supports over 100 sites.

During times of low ticket volume, the HelpDesk is also responsible for quality control through testing software updates, fixes, and/or full development releases. Technicians must possess time management skills and be goal oriented in order to meet testing deadlines. This is not a remote position.

CORE RESPONSIBILITIES:

- Support customers via phone or email; connecting remotely to systems to identify, assess and/or fix issues.

- Develop and maintain effective relationships with customers and knowledge of their operations within high standards of customer service and professionalism.

- Software quality control testing; based on written specifications, configure test scenarios with detailed documentation of tests/results.

- Coordinate multiple activities and priorities with limited supervision.

- Assist with setting up and testing new systems and other special projects as needed.

- Provide quality results in a timely manner with organization and efficiency.

-Assist with setting up and configuring new systems (servers, PCs, scanners, etc.)

REQUIREMENTS :

- Bachelor’s Degree or equivalent

- Customer relations experience, 4+ years

- Proven effective communications, verbal and written; strong attention to detail

- Ability to present solutions and ideas in user-friendly, business-friendly and technical language

- Technical experience with databases, Linux, SQL

- Ability to learn quickly, adapt to steep learning curves and complex applications

- Highly self-motivated and directed, illustrating initiative, flexibility and enthusiasm

- Possess strong analytical, troubleshooting and problem solving skills in data related areas

- Must be able to alternate weekends (on-call rotation), schedule varies as needed – with limited, occasional travel (for training purposes)

-During training Technician will be required to work 1st shift. Upon completion, the Tech will transition to permanent shift.

-Fluency in Spanish – not required but highly desirable

COMPANY DETAILS:

We offer competitive wages, medical, dental, and 401K plans.

No phone calls please. See website for additional company information: www.mycfs.com.

Work Remotely

Weekend on-call support will be remote.

Job Type: Full-time

Pay: $50,000.00 - $55,000.00 per year

Benefits:

401(k) matching
Dental insurance
Health insurance
Life insurance
Paid time off

Education:

Bachelor's (Required)

Experience:

Help desk: 2 years (Required)
Command Line Troubleshooting: 1 year (Required)
SQL: 1 year (Required)
Linux: 1 year (Required)

Location:

High Point, NC 27262 (Preferred)

Shift availability:

Day Shift (Preferred)
Night Shift (Preferred)
Overnight Shift (Preferred)

Work Location: In person

Quick Apply

Refine Your Search

it support specialist jobs in winston, nc

Help Desk Technician

Service Desk Analyst

IT Support Technician (Onsite/Remote) - Entry Level Path to Advancement

IT Technician

IT Support Specialist

Information Systems Analyst - Utilities

Network Support Specialist

IT Jr. Engineer - Support Technician

IT Analyst I

IT Senior Support Engineer

Analyst I Service Desk

I.T. Support Technician

IT Systems & Support Supervisor

Information Technologies - IT Service Center Support Assistant

In-Home Sales & Tech Support (Part Time)

Bilingual Software Support Specialist

IT Technician – Lexington, NC

ERP Support Analyst - Dynamics 365

Sr. Client Services IT Technician

Infrastructure Operations Engineer Greensboro, NC

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