Top 15 Helpdesk technician Jobs in Winston Salem, Nc

ITS Support Technician I
Forsyth Technical Community College —Winston-Salem, NC
- Part-time
- Classroom
- High school diploma or GED
- Driver's License
5d
Information Technology Technician
IDeACOM of Central North Carolina —Greensboro, NC
- $18 - $26 an hour
- Full-time
- Background check
- Mid-level
- US work authorization
- Health insurance
- Dental insurance
Quick Apply
IT Help Desk Technician
Saf-Gard Safety Shoe Co —Greensboro, NC
- From $21 an hour
- Full-time
- Mid-level
- Office
- Windows
- Disability insurance
- Dental insurance
Quick Apply
9d
Mobile Service Advisor
National Fleet Management Inc —Greensboro, NC
- $22 - $28 an hour
- Rotating shift
- Mid-level
- Office
- Profit sharing
- Health savings account
Quick Apply
Level 2 NOC Engineer
NOCDOC —Winston-Salem, NC
- Overtime
- Hybrid work
- Background check
- Mid-level
- 3 years
- Health insurance
- Dental insurance
Quick Apply
1d
Now Hiring IT and Telecom Field Technicians
HARDY INDUSTRIES —Winston-Salem, NC
- $18 - $25 an hour
- Full-time
- Mid-level
- Office
- Driver's License
- Profit sharing
- Opportunities for advancement
Quick Apply
Inspection Technician (APU)
TAT Technologies Ltd —Greensboro, NC
- $45,760 - $54,080 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Disability insurance
- Health insurance
Quick Apply
5d
Maintenance Tech
Courtyard by Marriott High Point —High Point, NC
- $17 - $18 an hour
- Full-time
- In person
- Pass drug screening
- Mid-level
- Hotel
- Health insurance
- 401(k) matching
Quick Apply

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ITS Support Technician I
Forsyth Technical Community College —Winston-Salem, NC
Associate’s Degree or higher in a related field OR Associate’s Degree in an IT related field in progress Note: Degrees and hours must be from a college…
5d
IT Support Technician
Tele-Optics, Inc. —Fieldale, VA
Maintain and support conference room audio-visual and meeting room equipment & technologies. Proactively manage incoming support requests by logging, tracking,…
$20 - $25 an hour
Quick Apply

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Desktop Support
Proteam Solutions Inc. —Columbus, OH
Familiarity with IT service management tools and help desk ticketing systems. DEKSTOP SUPPORT TECHNICIAN POSITION SUMMARY: *Responsible for the configuration,…
$19 - $21 an hour
Quick Apply
Helpdesk Technician
EasyIT —Dublin, OH
Provide basic technical support at the network level: LAN and WAN. Communicate with customers as required: keeping them informed of incident progress, notifying…
$40,000 - $55,000 a year
Quick Apply
1d

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ITS Support Technician I

Forsyth Technical Community College -
Winston-Salem, NC

Apply Now

Job Details

Part-time
5 days ago

Qualifications

In-person customer service
High school diploma or GED
Driver's License
Computer hardware

Full Job Description

The Technician I for ITS Support will provide college-wide computer systems operations and technical support. Support will include installing equipment; installing, moving, and repairing microcomputer hardware and software systems; and providing technical assistance and training when necessary.

Minimum Qualifications

Required:

High school diploma or equivalent.
Six (6) months or more of experience in a customer service or customer-facing role.
Working knowledge of networks and PC hardware and software.
Excellent interpersonal skills, with strong commitment to customer service.
Ability to travel between campus sites.

Preferred Qualifications

Preferred:

Associate’s Degree or higher in a related field OR Associate’s Degree in an IT related field in progress Note: Degrees and hours must be from a college accredited by a United States Department of Education accepted accrediting agency such as SACSCOC.
A+ and/or Basic Microsoft certifications.
2 or more years of directly related work experience.
Valid Driver’s License with a driving record in good standing.

Essential Duties

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

Report to scheduled and assigned duty station on time in order to provide adequate coverage for Walk-In Support or Support Center Phone Queue.
Respond promptly to user inquiries, troubleshoot technical issues, and provide timely resolutions via various communication channels (phone, email, in-person).
Maintain and manage the helpdesk system, ensuring accurate and up-to-date documentation of user requests, incidents, and solutions.
Collaborate with cross-functional teams to analyze, diagnose, and resolve hardware, software, and network-related problems.
Assist in the deployment, configuration, and maintenance of computer systems, peripherals, and software applications.
Assist in projects such as converting to new hardware and software, moving equipment, network cabling, and classroom setup changes.
Assist in implementing instructional technology needs and goals.
Provide limited training in the use of new software or hardware.
Help create and update documentation of Help Desk processes as changes to systems occur.
Read technical journals or manuals and attend vendor seminars to learn about new computer hardware and software.

LANGUAGE SKILLS:

Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
Ability to write reports, business correspondence, and procedure guides.
Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

MATHEMATICAL SKILLS:

Ability to apply concepts of basic mathematics, algebra and number base systems.

REASONING ABILITY:

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

OTHER SKILLS AND ABILITIES:

General knowledge of Microsoft Office and Adobe Creative Cloud

All roles include additional duties not captured in the job description, and responsibilities may evolve in response to future innovations, including emerging technologies, artificial intelligence, and new models of work

At Forsyth Tech, we cultivate a culture of belonging where every member – students, staff, and faculty – are valued, respected, accepted, and encouraged to use our true and authentic self

and the voice of our unique characteristics and experiences.

Physical Demands

Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The employee will need to regularly operate and use computers, phones and other electronic equipment.
The employee will frequently communicate and must be able to exchange accurate information with others.
The employee may need to move around their office and/or campus to attend meetings/ classes and to access files, machinery or other job-related tools.
The employee may need to lift and/or move equipment, tools or paperwork up to 25 pounds.
The employee may need to position themselves by reaching, stooping, kneeling or crouching in order to adjust or collect equipment and/or supplies.
Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus.

Work Environment

Is occasionally exposed to risk of electrical shock, disinfecting chemicals, burns from hot surfaces such as internal batteries, and other environmental factors that are commonly found in the computer support environments

Encounters low to moderate exposure to toxic or caustic/hazardous materials
Encounters low to moderate noise levels in the work environment
Encounters risk of exposure to communicable diseases, blood exposure, or possible contact with blood and body fluids due to classroom and lab environment

Posting Detail Information

Open Date

08/14/2026

Close Date

09/04/2026

Open Until Filled

Special Instructions to Applicants

If you need assistance, please contact HR at 336-734-7302. EOE.

Apply Now

Refine Your Search

helpdesk technician jobs in winston salem, nc

ITS Support Technician I

Information Technology Technician

IT Help Desk Technician

Mobile Service Advisor

Level 2 NOC Engineer

Now Hiring IT and Telecom Field Technicians

Inspection Technician (APU)

Maintenance Tech

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