Top 25 Desktop support Jobs in Winter Haven, Fl

Network Technician
Inspired Technologies, Inc. —Winter Haven, FL
- $43,000 - $55,000 a year
- Weekends as needed
- Background check
- Clean driving record
- Pass drug screening
Real Estate Systems Support - Lakeland
Publix Super Markets, Inc. —Lakeland, FL
- $22.30 - $30.70 an hour
- Full-time
- Research
- Mid-level
5d
IT Operations Specialist
Exxact Express —Lakeland, FL
- Full-time
- Mid-level
- In-person
- 1 year
Quick Apply
Geek Squad Agent (Retail Store)
Best Buy —Lakeland, FL
- $15.00 - $19.22 an hour
- Part-time
- Entry level
- Under 1 year
- Paid time off
- Employee discount
Seasonal, Operations Technical Specialist (Part Time)
H&R Block —Lakeland, FL
- Full-time
- Microsoft Outlook
- Mid-level
- Office
- Flexible schedule
Electrical Technical Support Specialist
Matthews International Corporation —Florida
- $18 - $25 an hour
- Overtime
- Microsoft Outlook
- Mid-level
- Office
- Health savings account
- Employee stock purchase plan
Analista de Suporte
LUZA Group —Lake Wales, FL
Senior Engineer- Escalation Engineering
Publix Super Markets, Inc. —Lakeland, FL
- $7,515 - $11,275 a year
- Full-time
- Hybrid work
- Windows
- Mentoring
- Organizational skills
Technology Specialist
MI ESCUELA MONTESSORI INC —Lakeland, FL
- $28,000 - $35,000 a year
- Classroom
- Spanish
- Google Workspace
Quick Apply

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Network (NOC) Technician
VasoTechnology —Tampa, FL
This role focuses on remote network monitoring and circuit troubleshooting, not desktop support or field installation. A+, Net+ level skills preferred.
$18 an hour
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Technical Support Manager
Colorvision International, Inc —Orlando, FL
Valid driver’s license required. A bachelor’s degree in a related field (e.g., Information Technology, Business, or Operations Management) is strongly preferred…
$100,000 - $110,000 a year
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Store Technology Support - POS
Proteam Solutions Inc. —Columbus, OH
Associate or Bachelor's degree in Information Technology, Computer Science, or related field preferred; equivalent experience considered.
$20 - $21 an hour
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Desktop Support
Proteam Solutions Inc. —Columbus, OH
Familiarity with IT service management tools and help desk ticketing systems. DEKSTOP SUPPORT TECHNICIAN POSITION SUMMARY: *Responsible for the configuration,…
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Network Technician

Inspired Technologies, Inc. -
Winter Haven, FL

Apply Now

Job Details

Full-time
$43,000 - $55,000 a year

Qualifications

FTP
Computer operation
Network installation
IT system monitoring
Equipment installation
Microsoft Exchange
Software installation
Network infrastructure
Hyper-V
SQL
Cisco routers/switches implementation
Email configuration (technical support)
Computer hardware
Desktop (troubleshooting support)
Computer management
Remote access software
QuickBooks
Server virtualization
Networking equipment (troubleshooting support)
Van driving
VMware
Productivity software
Desktop administration
Operating system installation
Active Directory management
IT department experience
Ticketing system technical support

Full Job Description

Description:

This is a fast-paced role that demands the ability to multitask as you handle and respond to incoming support tickets. The technician will field customer service inquiries via phone or email, providing both remote and onsite technical support for clients' IT networks, servers, desktops, and laptops. Responsibilities include monitoring and addressing incoming support requests through phone, email, and our ticketing system. The technician is responsible for attempting to resolve each ticket and is expected to escalate unresolved issues or contact external vendors for additional support as needed. Additionally, the technician will contribute to the company's knowledgebase by maintaining customer documentation and outlining troubleshooting procedures. Ongoing professional development is encouraged, which includes reading, research, and the pursuit of relevant certifications.

Ideal Candidate:

Has experience in providing IT Support for a company or with a Managed Services Provider
Strong computer hardware, software & networking skills (Primarily Windows environments)
Has a passion for computers and technology
Has a desire to help others
Is comfortable meeting and speaking to new people
Excellent listening skills to understand client computer problems
Works well under pressure
Excellent time management and organization skills
Excellent troubleshooting and problem solving for hardware and software issues
Resourceful for finding solutions independently for new/unknown issues or only needs minimal assistance to find a resolution
Can follow instructions
High attention to detail
Works well with others
Can communicate clearly in English – read and write
Available Monday – Friday 8am – 5pm
Willing and able to work some evening and weekends

Essential Functions:

Provide remote and onsite IT technical support to client end users with the highest quality in customer service
Create and process all customer service requests to resolve client issues in a timely fashion
Perform onsite technical support and system installation at client sites.
Utilize research tools for reviewing client documentation as needed in support activities.
Maintain knowledgebase to ensure accurate articles for efficient client troubleshooting.
Thoroughly document all client support services on support tickets with items such as specific steps taken to resolve issues.
Complete technical support projects and tasks as assigned by manager.
Perform timely follow up activities with clients by email or phone to verify success of support activities when client was unavailable for review at the time of service, for example after hour service.
Develop & present monthly ongoing training activities to your manager and complete activities as outlined.
Attend company meetings as required

Requirements:

Knowledge & Experience:

Minimum 2 years IT working experience
Preferred 2 years experience working for IT company or Managed Services Provider
Excellent problem solving skills to be able to efficiently work client troubles to resolution using your knowledge, experience, system documentation, vendor support and online resources.
Ticket System – ConnectWise (Preferred), Autotask, or other ticket system
Remote Monitoring & Management (RMM) – N-Central, Automate/LabTech, Continuum, Autotask Endpoint Management (AEM), etc.
Technology – Windows Servers, Active Directory, DHCP, DNS, FTP, VPN, TCP/IP, Remote Desktop, Terminal Services, Cisco ASA, Cisco Switches, Ubiquiti, Exchange, Office 365, Domain Management, Hyper-V, VMware, ESX, QuickBooks, MS Office Suite, SQL, network topology, network printers, scanners, hardware and software installation, OS installation

Requirements:

Clean driving record
Pass background check & Drug Test

Preferred Experience:

IT Managed Service Provider (MSP): 2 or more years
Network Administration: 3 or more years

Education:

High school or equivalent

Ideal Certifications:

Network +
A+ Certified

Required work authorization:

United States

Physical Requirements:

Must be able to lift, pull, and push up to fifty pounds
Frequent bending, stooping, crawling, lifting, and reaching
Ability to drive a pick-up truck or van
Must be able to operate computer equipment for extended periods of time
Must be able to stand for extended periods of time
Must be able to physically and legally drive a vehicle
Flexible to work after hours and on weekends as needed

Disclaimer:

This job description indicates in general terms, the type and level of work performed as well as the typical responsibilities in this position. Management reserves the rights to add, modify, or change the essential functions of the job.

Apply Now

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desktop support jobs in winter haven, fl

Network Technician

Real Estate Systems Support - Lakeland

IT Operations Specialist

Geek Squad Agent (Retail Store)

Seasonal, Operations Technical Specialist (Part Time)

Electrical Technical Support Specialist

Analista de Suporte

Senior Engineer- Escalation Engineering

Technology Specialist

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