Top 6 Senior concierge Jobs in Winter Park Fl

Lead Patient Care Concierge
CLAREMEDICA HEALTH PARTNERS LLC —Orlando, FL
- Spanish
- Primary Care
- HIPAA
Quick Apply
Senior Office Services Site Manager - Legal
Opensity Solutions —Orlando, FL
- Up to $90,000 a year
- Full-time
- Hybrid work
- Ability to walk for extended periods
- High school diploma or GED
- Supervising experience
Quick Apply
Retail Part Time Sr. Store Associate
Office Depot —Winter Park, FL
- $14.00 - $16.96 an hour
- Part-time
- Microsoft Word
- Microsoft Excel
- Computer literacy
- Commuter assistance
- Health savings account
11d
Retail Part Time Sr. Store Associate Orange Ave
Office Depot —Orlando, FL
- $15 - $16 an hour
- Part-time
- Microsoft Word
- Microsoft Excel
- Computer literacy
- Commuter assistance
- Health savings account
5d
Patient Care Concierge I (Front Desk - Bilingual Spanish)
CLAREMEDICA HEALTH PARTNERS LLC —Kissimmee, FL
- Microsoft Outlook
- Computer literacy
- BLS Certification
Quick Apply

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Lead Patient Care Concierge

CLAREMEDICA HEALTH PARTNERS LLC -
Orlando, FL

Quick Apply

Job Details

Qualifications

Computer operation
Customer communication
Electronic health records (EHR) management
Patient management software
Administrative experience
High school diploma or GED
Medical records
Productivity software
Medical terminology

Full Job Description

At Claremedica, exceptional is the standard.

Driven by our purpose to enhance the lives of the seniors in the communities where we have the privilege to work, live, and play, the Claremedica team is comprised of the brightest and best in their fields of expertise. From clinical excellence to unparalleled administrative support and beyond, we’re working together to help seniors live happier, healthier, fuller lives.

That kind of teamwork and passion for excelling can only exist in a workplace that fosters employees’ growth and wellness and where their full potential and value are realized. At Claremedica, we’re excited about great people like you. We’re even more excited to support you with the resources, training, benefits, competitive compensation, and more to help you thrive and succeed in our communities.

Opportunity awaits – welcome to Claremedica.

Essential Functions

The Lead Patient Care Concierge serves as the senior representative of the front office team, ensuring that daily administrative operations run smoothly while maintaining a warm, professional, and patient-centered environment. In addition to handling standard front desk duties, the Lead Patient Care Concierge provides guidance and oversight to Patient Care Concierges, supports scheduling coordination, and serves as the key liaison between the front office and clinical staff. This role is essential in promoting operational excellence, patient satisfaction, and team effectiveness in a fast-paced primary care setting.

Duties and Responsibilities

Perform all Patient Care Concierge duties including greeting patients, managing check-in/check-out, scheduling, insurance verification, and payment collection.
Provide leadership and support to front desk team members; serve as the first point of contact for escalated patient or workflow issues.
Train, mentor, and assist with onboarding of new Patient Care Concierges.
Monitor front desk workflows to ensure consistency, accuracy, and adherence to company protocols.
Collaborate with clinical and administrative teams to ensure timely communication and patient flow coordination.
Assist with managing schedules for front desk staff and ensure adequate coverage during hours of operation.
Monitor office supply inventory and coordinate restocking as needed.
Support patient satisfaction initiatives by resolving service concerns and reinforcing a culture of hospitality.
Participate in quality improvement activities and provide feedback to Practice Manager regarding operational challenges.
Ensure compliance with HIPAA and organizational policies regarding patient confidentiality and safety.

Supervisory Responsibilities

This position does not have supervisory responsibilities, but does provide guidance and peer leadership.

Qualifications/Requirements

High school diploma or equivalent required.
2+ years of front office or customer service experience in a medical setting required.
Previous experience in a lead, supervisory, or mentoring role preferred.
Strong organizational, communication, and leadership skills.
Proficiency in Microsoft Office Suite and electronic medical record (EMR) systems.
Knowledge of basic medical terminology and front office processes.
Ability to multitask and remain calm and professional in a fast-paced environment.
Bilingual (English/Spanish or English/Creole) preferred, based on location.

Working Conditions

General office working conditions.

Physical Demands

Stand, walk, sit, use hands, reach with arms, talk, and hear.
Occasionally lift and/or move up to 15 pounds.
Specific vision abilities include close, distance, peripheral vision, depth perception, and focus adjustment.
Manual dexterity required for computers and peripherals.

Work Environment

The noise level in the work environment is usually moderate.

Travel

Local travel between care centers may be required for coverage.

Safety Hazard of the Job

Minimal hazards.

Quick Apply

Refine Your Search

senior concierge jobs in winter park fl

Lead Patient Care Concierge

Senior Office Services Site Manager - Legal

Retail Part Time Sr. Store Associate

Retail Part Time Sr. Store Associate Orange Ave

Patient Care Concierge I (Front Desk - Bilingual Spanish)