Top 59 Hotel front office manager Jobs in Wisconsin

Front Desk Manager
Pfister Hotel —Milwaukee, WI
- $65,000 - $75,000 a year
- Weekends as needed
- Computer literacy
- Mid-level
- Hotel
- Health insurance
- Paid time off
Quick Apply
13d
Front Office Manager
Hilton Garden Inn Green Bay —Green Bay, WI
- $52,500 a year
- Mid-level
- Hotel
- Team management
- Health insurance
- Dental insurance
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3d
Front Office Manager
Fairfield Inn and Suites —Madison, WI
- Full-time
- Sales
- Mid-level
- Hotel
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9h
Front Office Manager
Fairfield by Marriott Whitewater —Whitewater, WI
- Full-time
- Inventory management
- Writing skills
- English
- Paid holidays
- Health insurance
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7d
Front Desk
Best Western Tomah Hotel —Tomah, WI
- Part-time
- Computer literacy
- Basic math
- Hotel
Hotel Assistant General Manager
Branded Hotel Beloit Area —Beloit, WI
- Full-time
- Hospitality
- Mid-level
- 3 years
- Health insurance
- Dental insurance
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Hotel Front Office Manager
Holiday Inn Express & Suites Madison Central —Madison, WI
- $45,000 - $52,000 a year
- Full-time
- Inventory management
- Mid-level
- Hotel
- Paid holidays
- Health insurance
Quick Apply
14d
Front Office Manager
Beechwood Hotel Group —Oshkosh, WI
- From $52,000 a year
- Full-time
- Background check
- Mid-level
- Hotel
- Health insurance
- Dental insurance
Quick Apply
1d
Hotel Manager
Lake of the Torches Casino —Lac du Flambeau, WI
- Weekends as needed
- Inventory management
- Word processing
- Office
Front Desk Supervisor
Homewood Suites by Hilton Oak Creek Milwaukee —Oak Creek, WI
- Full-time
- Mid-level
- Hotel
- Supervising experience
- Health insurance
- Dental insurance
Quick Apply
3d
Inn Keeper General Manager
Polynesian Hotel —Wisconsin Dells, WI
- $55,000 - $65,000 a year
- Weekends as needed
- 6 years
- Sales
- Computer literacy
Quick Apply
Hotel Operations Manager
Potawatomi Casino Hotel —Milwaukee, WI
- Weekends as needed
- Mid-level
- Hotel
- No degree
12d
Operations Manager, Hotel Metro
Coury Hospitality —Milwaukee, WI
- Weekends as needed
- Ability to walk for extended periods
- Mid-level
- Hotel
Quick Apply
Front Office Supervisor
The Edgewater Hotel —Madison, WI
- $20 - $22 an hour
- Part-time
- Bilingual
- Clean driving record
- Sales
- Free parking
- Commuter assistance
2d
Front Desk Supervisor
White Lodging Services Corporation —Milwaukee, WI
- Evenings as needed
- Mid-level
- Hotel
- Communication skills
- Paid parental leave
- Disability insurance
Quick Apply
Front Office Manager
Hilton Garden Inn Hotel —Wisconsin Dells, WI
- $16 - $19 an hour
- Full-time
- Bilingual
- Mid-level
- Hotel
Quick Apply
3d
Night Auditor
Stevens Point Home2 —Stevens Point, WI
- Full-time
- Computer literacy
- Basic math
- Mid-level
Night Auditor
Best Western Tomah Hotel —Tomah, WI
- Full-time
- Computer literacy
- Basic math
- Mid-level
Front Desk Agent
Potawatomi Casino Hotel —Milwaukee, WI
- From $15.44 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Entry level
Assistant General Manager (AGM)
Beechwood Hotel Group, LLC —Kimberly, WI
- From $57,000 a year
- Weekends as needed
- Background check
- Mid-level
- Hotel
- Health insurance
- Dental insurance
Quick Apply
1d

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hotel front office manager jobs near wisconsin

Front Desk Manager

Pfister Hotel -
Milwaukee, WI

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Job Details

Full-time
$65,000 - $75,000 a year
13 days ago

Benefits

Health insurance
Paid time off
Cell phone reimbursement
Employee assistance program
401(k) matching
Opportunities for advancement
Life insurance

Qualifications

Team leadership
Coaching
Managing hospitality teams
Frontline customer support management
Team development
Property management systems (PMS)
Leading team collaboration initiatives
Computer skills
Hotel staff training
Hotel and accommodations guest complaints handling
Staff development

Full Job Description

Description

Are you a hospitality leader who is passionate about creating exceptional guest experiences? Do you thrive in a fast-paced luxury environment where personalized service, attention to detail, and team development are key to success? The Pfister Hotel is seeking a Front Office Manager to lead our Front Desk team and uphold the service excellence that has made The Pfister a Milwaukee landmark for generations.

Built in 1893, The Pfister Hotel in Milwaukee has been a hotel icon for over 130 years. As one of the best hotels in Milwaukee and the Midwest, we continue to celebrate a grand tradition of gracious service and impeccable style. The Pfister Hotel has received AAA Four Diamond hotel status for over 50 consecutive years.

What you will be doing

Lead and develop the Front Desk team by coaching, training, and motivating associates to deliver exceptional luxury guest service.
Oversee daily Front Desk operations, including arrivals, departures, room assignments, VIP guests, and service recovery efforts.
Create and manage staff schedules to ensure optimal coverage while meeting labor and productivity goals.
Serve as a visible leader for guest satisfaction, proactively engaging with guests and resolving concerns in a professional and timely manner.
Partner with Housekeeping, Reservations, Sales, Security, and other departments to ensure a seamless and memorable guest experience.
Maintain operational and financial controls, including cash handling, billing accuracy, guest folios, and compliance with hotel policies and procedures.

Position Requirements

2+ years of leadership experience in Front Office, Guest Services, or Hotel Operations, preferably in an upscale or luxury hotel environment.
Proven ability to lead, coach, and develop associates while fostering a positive team culture.
Strong commitment to delivering exceptional guest experiences and resolving guest concerns effectively.
Excellent communication, interpersonal, and problem-solving skills.
Experience with hotel property management systems (PMS) and general computer proficiency.
Ability to manage multiple priorities in a fast-paced environment while maintaining attention to detail.
Availability to work a flexible schedule, including evenings, weekends, holidays, and peak business periods.

What’s in it for you

Health Insurance eligible after 30 days of employment, with company-paid Life Insurance
Competitive Pay, Early Wage Access, and Paid Time Off
Discounted Monthly On-Site Self-Parking, Discounted Dry Cleaning, Cell Phone reimbursement, 401(k) employer match
Access to Employee Assistance Programs
Career growth opportunities, with the ability to transfer between properties while maintaining service longevity.
Complimentary, well-balanced meal every shift.
Room discounts at Marcus Hotels & Resorts, Historic Hotels of America, and Preferred Hotel properties.
Discounts at Marcus Hotels & Resorts restaurants, cafes, lounges, golf courses, ski resorts, spas, and discounted movie tickets at Marcus Theaters

Job Type: Salary Exempt

Salary Range: $65,000-$75,000 based on experience

About us:
A division of The Marcus Corporation, Marcus Hotels & Resorts has a rich 60-year history of operational and service excellence. We are “People Pleasing People” who strive daily to create extraordinary experiences for guests and associates alike. Focused on expanding our U.S. based portfolio of 15 hotels and resorts, our properties are known for their unique character and style.

Note: This document describes the general nature and level of work required of people in the job. It is not intended to be an all-encompassing list of responsibilities, duties, and skills.

The Pfister Hotel is an equal opportunity employer.

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Refine Your Search

hotel front office manager jobs in wisconsin

Front Desk Manager

Front Office Manager

Front Office Manager

Front Office Manager

Front Desk

Hotel Assistant General Manager

Hotel Front Office Manager

Front Office Manager

Hotel Manager

Front Desk Supervisor

Inn Keeper General Manager

Hotel Operations Manager

Operations Manager, Hotel Metro

Front Office Supervisor

Front Desk Supervisor

Front Office Manager

Night Auditor

Night Auditor

Front Desk Agent

Assistant General Manager (AGM)

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