Top 2002 Solution specialist Jobs in Wisconsin

Support - Product Support Specialist
Aline —Wisconsin
- $50,000 a year
- Weekends as needed
- Remote
- Microsoft Outlook
- Mid-level
- SQL
Quick Apply
AutoCAD Specialist
Arena Event Services —Oak Creek, WI
- $65,000 - $80,000 a year
- Full-time
- Mid-level
- Office
- 3 years
- Paid holidays
- Health insurance
Quick Apply
Income Tax Specialist - Seasonal
Sanft Accounting & Tax, LLC —Sullivan, WI
- $18 - $22 an hour
- Temporary
- Research
- Office
- Accounting
- Flexible schedule
Quick Apply
3d
Senior Electrical Engineer
Enbridge —Superior, WI
- $96,200 - $145,000 a year
- Full-time
- Hybrid work
- 6 years
- Engineering
- Office
- Wellness program
- Paid parental leave
10d
Window & Door Installation Specialist
KOLBE & KOLBE MILLWORK —Wausau, WI
- $23 - $35 an hour
- Full-time
- Clean driving record
- Computer literacy
- Residential
- Paid training
- Health savings account
Quick Apply
Commercial Loan Specialist
Oak Bank —Fitchburg, WI
- Full-time
- Microsoft Excel
- Mid-level
- Office
11d
Customer Specialist
Components Company Inc —Brookfield, WI
- $60,000 - $75,000 a year
- Full-time
- 5 years
- Writing skills
- Mid-level
- Health savings account
- Health insurance
Quick Apply
Loan Operations Specialist
Oak Bank —Fitchburg, WI
- Full-time
- Microsoft Excel
- Research
- Mid-level
10d
Precision Agriculture Specialist
Tractor Central, LLC. —Eau Claire, WI
- Full-time
- Background check
- Dealership
- Customer service
- Health insurance
- Dental insurance
Quick Apply
Shipping and Logistics Specialist
MIDWEST SPECIALTY PRODUCTS, LLC —Winneconne, WI
- $50,000 - $55,000 a year
- Full-time
- Microsoft Outlook
- Ability to walk for extended periods
- ERP systems
- Health savings account
- Health insurance
Quick Apply
Retailer Relationship and Execution Specialist
ACO-US —Madison, WI
- $17.98 - $24.00 an hour
- Full-time
- Microsoft Outlook
- Sales
- Merchandising
- Health insurance
- Dental insurance
Quick Apply
Capital Equipment Maintenance Specialist
Alto-Shaam —Menomonee Falls, WI
- Full-time
- Microsoft Word
- Microsoft Excel
- 5 years
- Paid holidays
- Tuition reimbursement
Quick Apply
Project Manager
Riedl and Son Exterior Specialists —Fort Atkinson, WI
- $60,458.75 - $75,810.55 a year
- Full-time
- Spanish
- Construction site
- English
- Health insurance
- Dental insurance
Quick Apply
Land Development Specialist
SC Swiderski Management Inc —Mosinee, WI
- Full-time
- Construction site
- Marketing
- Office
- Paid holidays
- Health insurance
Quick Apply
10d
Certified Veterinary Technician - Emergency Day Shift
Madison Veterinary Specialists —Monona, WI
- $24 - $27 an hour
- Full-time
- CPR Certification
- 5 years
- Computer literacy
Quick Apply
Technical Market Development Specialist
Ban-Koe Systems —Appleton, WI
- $50,000 - $70,000 a year
- Full-time
- Customer service
- Mid-level
- Office
- Health savings account
- Health insurance
Quick Apply
Electrical Controls Specialist
DURR CTS INC —De Pere, WI
- Full-time
- Computer literacy
- Mid-level
- Forklift
Quick Apply
10d
Service Specialist
Flamingo Marine —Richfield, WI
- $32 - $38 an hour
- Full-time
- Mid-level
- 3 years
- Ability to lift 50 pounds
- Paid holidays
- 401(k)
Quick Apply
20h
Customer Service Representative – Commercial Printing
Econoprint —Verona, WI
- From $28 an hour
- Full-time
- Hybrid work
- Marketing
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
4d
Medical Device Sales
Miracle-Ear —Hayward, WI
- $50,000 - $100,000 a year
- Full-time
- Customer service
- Office
- US work authorization
- Paid training
- Paid holidays
Quick Apply

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Explore jobs in more locations

solution specialist jobs near wisconsin

Support - Product Support Specialist

Aline -
Wisconsin

Quick Apply

Job Details

Full-time
$50,000 a year

Qualifications

Customer relationship building
Microsoft Outlook
De-escalation techniques
Conflict de-escalation
SQL
Database software proficiency

Full Job Description

Aline is the bridge between senior care and technology, built to strengthen connection where it matters most. Our all-in-one platform brings together sales, marketing, operations, and engagement tools, empowering senior living communities to work smarter, communicate clearly, and deliver care with heart.
Rooted in industry expertise and born from the merger of leading solutions, Aline serves as a unifying force across the senior care space. We help communities across the country streamline processes, enhance resident and family engagement, and stay aligned through every stage of care.
That’s why everything we build is designed to support stronger collaboration, seamless workflows, and more meaningful experiences for residents, families, and care teams alike.

The Product Support Specialist contributes to the success of ALINE by ensuring that ALINE software users are provided with timely support and solutions and reinforcing the company's commitment to an empathy-based customer experience. This role is responsible for resolving complex, specialized, and escalated issues to support a specific functional area or product vertical.

Responsibilities

Further classifies, understands, documents, and resolves customer support inquiries.
Provides support, education, and coordination for internal and external users.
Uses the following communication standards and techniques to engage with customers:
Connect: Be lively, be engaging, be human. Something as simple as a friendly introduction can dramatically soften the tone and emotion of their response. Help them feel we practice the “empathy” that we preach in prospect-centered sales.
Untangle: Seek to clarify and understand the details of their issue rather than offering quick, generic solutions. Help them feel they are “being heard”.
Resolve: Provide timely, specific solutions. Seek to resolve the core issue at hand, rather than symptoms of the issue, which will likely continue to occur. Help them feel they are valued as a customer.
Maintains responsibility for customer support tickets until they are resolved.
Configures and troubleshoots software solutions according to customer specifications, operating processes/procedures, industry best practices, and project timelines.
Provides recommendations to customers and internal R&D teams to prevent the recurrence of common issues and decrease implementation/support efforts.
Escalates support issues to development teams as needed.
Enters and updates support activities, tickets, and knowledgebase articles in ALINE support portals and communication platforms.
Maintains a working knowledge of relevant functional area best practices and procedures.
Participates in customer experience/onboarding projects by formatting/preparing/entering data, creating reports, and completing configuration and software/hardware installations.
Provides phone and email support on weekends and after hours as needed/as scheduled.
Obtain a high level of understanding in one or more ALINE product verticals.
Meets or exceed performance metrics such as ticket resolution time and customer satisfaction.
Maintains a positive and professional demeanor in all customer interactions, representing the company's values and culture effectively.

Skills and Eligibility Requirements

Associates or bachelor’s degree, or proven experience in customer support/service or technical support/software analysis required; 1 (one) to 2 (two) years.
Proficiency in troubleshooting complex software issues.
Familiarity with relational databases and SQL fundamentals.
Strong time management skills.
Tenacity in pursuing problem solving and thinking critically.
Adaptability, willingness to learn, and self-motivated.
Proficiency in MS Office products, especially Outlook, PowerPoint, Word and Excel.
Empathy, calming presence, and the ability to "read" customers.
Conflict Resolution: Ability to de-escalate and find solutions diplomatically.

Quick Apply

Refine Your Search

solution specialist jobs in wisconsin

Support - Product Support Specialist

AutoCAD Specialist

Income Tax Specialist - Seasonal

Senior Electrical Engineer

Window & Door Installation Specialist

Commercial Loan Specialist

Customer Specialist

Loan Operations Specialist

Precision Agriculture Specialist

Shipping and Logistics Specialist

Retailer Relationship and Execution Specialist

Capital Equipment Maintenance Specialist

Project Manager

Land Development Specialist

Certified Veterinary Technician - Emergency Day Shift

Technical Market Development Specialist

Electrical Controls Specialist

Service Specialist

Customer Service Representative – Commercial Printing

Medical Device Sales

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