Top 45 Senior patient services representative Jobs in Woburn Ma

Senior Patient Coordinator
NAPA Center —Waltham, MA
- Full-time
- 7 years
- Microsoft Outlook
- Computer literacy
Quick Apply
11d
Sr. Patient Experience Representative - Physical Therapy (Waltham)
Boston Children's Hospital —Waltham, MA
- $19.83 - $29.49 an hour
- Full-time
- Hospital
- Mid-level
- Administrative experience
Senior Patient Financial Services Specialist
Hebrew SeniorLife —Roslindale, MA
- $54,022.04 - $81,033.59 a year
- Full-time
- Hospital
- Finance
- In-person
Sr Prior Authorization Specialist – Winchester Hospital
Beth Israel Lahey Health —Winchester, MA
- $21.53 - $28.98 an hour
- Full-time
- Hybrid work
- Hospital
- English
- Research
Senior Intake Coordinator
New England Life Care —Woburn, MA
- $24 - $27 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- HIPAA
- Disability insurance
- Health insurance
Quick Apply
Senior Practice Assistant
The General Hospital Corporation —Boston, MA
- $19.37 - $27.71 an hour
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Hospital
- Health insurance
- Dental insurance
Quick Apply
Senior Financial Clearance Specialist
Beth Israel Lahey Health —Burlington, MA
- $21.53 - $28.98 an hour
- Full-time
- English
- Research
- Mid-level
Practice Assistant Senior
The General Hospital Corporation —Boston, MA
- $19.37 - $27.71 an hour
- Full-time
- Hybrid work
- Microsoft Outlook
- Writing skills
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Sr Patient Experience Representative- ORL Admin Support
Boston Children's Hospital —Boston, MA
- $19.83 - $29.49 an hour
- Full-time
- Writing skills
- Mid-level
- High school diploma or GED
Senior Clinic/Practice Assistant
The General Hospital Corporation —Waltham, MA
- $19.37 - $27.71 an hour
- Full-time
- Microsoft Outlook
- Writing skills
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
4d
Billing Managed Care Coordinator
The Brigham and Women's Hospital, Inc. —Boston, MA
- $22.22 - $31.71 an hour
- Full-time
- Hybrid work
- HIPAA
- Mid-level
- High school diploma or GED
- Opportunities for advancement
Quick Apply
OSGP Senior Clinical Coordinator Dept. of Oral & Maxillofacial Surgery
Boston University —Boston, MA
- Surgery
- Mid-level
- 3 years
4d
Consumer Services Advocate
Boston Senior Home Care —Boston, MA
- $40,000 - $44,684 a year
- Full-time
- Hybrid work
- Ability to walk for extended periods
- Computer literacy
- Basic math
- Loan repayment program
- Health insurance
Quick Apply
Sr. Practice Assistant
The Brigham and Women's Hospital, Inc. —Boston, MA
- $19.37 - $27.71 an hour
- Full-time
- Microsoft Outlook
- Hospital
- Writing skills
- Opportunities for advancement
Quick Apply
Home Care, Referral Management Associate
BAYADA Home Health Care —Canton, MA
- $50,000 a year
- Monday to Friday
- Medical office experience
- Mid-level
- Office
- Paid holidays
- Health insurance
Quick Apply
11d
Sr. Client Service Analyst, ITS-Service Desk
Boston Medical Center —Boston, MA
- $26.92 - $37.74 an hour
- Full-time
- Writing skills
- Bachelor's degree
- Mentoring
- Health insurance
- Dental insurance
3d
Specialty Services Patient Care Coordinator
New England College of Optometry —Boston, MA
- $25 an hour
- Full-time
- Google Workspace
- Inventory management
- Customer service
- Free parking
- Paid holidays
Quick Apply
Sr Data Architect - Patient Services (Life Sciences)
Tiger Analytics Inc. —Boston, MA
- Full-time
- Hybrid work
- 11+ years
- SQL
- Analysis skills
Quick Apply
Patient Access Representative Senior BWH
The Brigham and Women's Hospital, Inc. —Boston, MA
- $22.22 - $31.71 an hour
- Full-time
- Hybrid work
- HIPAA
- Mid-level
- High school diploma or GED
- Opportunities for advancement
Quick Apply
3d
Clinic/Practice Assistant Senior
The General Hospital Corporation —Danvers, MA
- $19.37 - $27.71 an hour
- Full-time
- Hybrid work
- Microsoft Outlook
- Surgery
- Writing skills
- Opportunities for advancement
Quick Apply

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Senior Patient Coordinator

NAPA Center -
Waltham, MA

Quick Apply

Job Details

Full-time
11 days ago

Qualifications

Computer operation
Customer communication
Microsoft Outlook
Computer literacy
Spreadsheets
Administrative experience
Experience working with children
Bachelor's degree
Individual consumer customer service

Full Job Description

Position Overview:

The Senior Patient Coordinator functions as a member of the front desk team. The position performs administrative tasks and procedures to support the delivery of quality care to our clients. The Senior Patient Coordinator is responsible for assisting patients compassionately and professionally and ensuring efficient utilization of the schedule. The position administers and coordinates all processes and procedures related to our treatment. The Senior Patient Coordinator is expected to be a compassionate, caring, discreet professional with a high level of empathy and strong organizational skills. The Senior Patient Coordinator reports to the Front Desk Manager, AGM, and/or GM.

Requirements:

Bachelor’s degree with 3+ years of administrative and/or office support, ideally in a healthcare setting, and 7+ years of customer service experience required
Computer competence across the Microsoft Office Suite (Outlook, Excel, Word, PowerPoint, etc.) with the ability to quickly learn a variety of other online software systems
Strong organizational skills
Ability to multitask, shift focus across tasks as needed, and manage priorities
Working knowledge of patient records system (Raintree) preferred
Strong problem-solving skills
Confident and personable with the ability to get along with a wide range of personalities
Excellent customer service
Must love interacting with children
Ability to work with little to no supervision

Responsibilities:

Coordinate with all clients to create and maintain the daily therapy schedule.
Correspond with patients, parents, funding sources, and medical staff.
Handle all incoming calls and requests.
Process new patient intakes.
Assist with patient accounts, including processing payments, reviewing patient ledgers, and answering client questions regarding private insurance and other funding sources.
Assist with the maintenance and operation of the intensive program, including communication with families regarding schedules, paperwork, and all NAPA guidelines.
Analyze monthly financial reporting.
Maintain a high level of customer service.
Order supplies related to the function of the office, including office and janitorial supplies.
Independently train new office staff.
Implement new tools and processes, as needed, to improve administrative efficiency.

Physical Demands:

While performing the essential functions of this job, the incumbent must be able to do the following: stand for extended periods; sit for extended periods; bend and reach for filing and other job-related functions; climb up and down stairs; bend, stoop, and lift to move and retrieve materials; pull, push, and lift; reach both above and below shoulder height. Specific visual abilities include close vision, color vision, depth perception, and the ability to adjust focus. Must be able to visually inspect work. Manual dexterity to operate a computer and other office equipment is required.

The physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made.

Company Values:

All NAPA Centre employees must demonstrate the company’s core values, which include:

Love –NAPA is a family business built on the love that parents have for their children. Embody NAPA’s spirit of love through kind actions, warmth, and communication used every day.
Share - strive to collaborate and educate as part of the NAPA team, so that our clients and their families leave NAPA with positivity and hope.
Grow – evolve, engage and continue to learn, from our clients, our colleagues and our industry so that we truly offer the best therapy possible.
Hope – believe in the potential of every child and commit to helping them succeed, giving families hope when others have failed.

Quick Apply

Refine Your Search

senior patient services representative jobs in woburn ma

Senior Patient Coordinator

Sr. Patient Experience Representative - Physical Therapy (Waltham)

Senior Patient Financial Services Specialist

Sr Prior Authorization Specialist – Winchester Hospital

Senior Intake Coordinator

Senior Practice Assistant

Senior Financial Clearance Specialist

Practice Assistant Senior

Sr Patient Experience Representative- ORL Admin Support

Senior Clinic/Practice Assistant

Billing Managed Care Coordinator

OSGP Senior Clinical Coordinator Dept. of Oral & Maxillofacial Surgery

Consumer Services Advocate

Sr. Practice Assistant

Home Care, Referral Management Associate

Sr. Client Service Analyst, ITS-Service Desk

Specialty Services Patient Care Coordinator

Sr Data Architect - Patient Services (Life Sciences)

Patient Access Representative Senior BWH

Clinic/Practice Assistant Senior

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