Top 138 Technical support specialist Jobs in Wood Dale, Il

IT End User Support Specialist
Wiss, Janney, Elstner Associates, Inc. —Northbrook, IL
- $28.65 - $42.98 an hour
- Overtime
- Computer science
- Computer Science
- 5 years
- Health savings account
- Health insurance
IT Specialist/AI Tech
Connection —Downers Grove, IL
- Full-time
- Mid-level
- Office
- Windows
- Health insurance
- Dental insurance
11d
IT and Security Support Specialist
Boler —Schaumburg, IL
- $60,000 - $75,000 a year
- Computer science
- Microsoft Excel
- Computer Science
- Wellness program
- Disability insurance
Quick Apply
3d
IT Administrative Support Specialist
Bright Light Medical Imaging —Arlington Heights, IL
- $25 - $27 an hour
- Full-time
- HIPAA
- Mid-level
- Office
- Paid training
- AD&D insurance
Quick Apply
13d
IT Support Specialist
Polymer Concepts Technologies, Inc —Elgin, IL
- $33.65 - $42.31 an hour
- Full-time
- Computer science
- Computer Science
- ERP systems
Quick Apply
14d
Technology Support Specialist
Vedder Price P.C. —Chicago, IL
- $60,000 - $70,000 a year
- Monday to Friday
- Hybrid work
- Computer science
- Computer Science
- Computer literacy
- Profit sharing
- Commuter assistance
IT Support Specialist
Aldridge Electric —Libertyville, IL
- $65,000 - $85,000 a year
- Construction site
- Research
- Mid-level
- Disability insurance
- Health insurance
IT Endpoint Support Specialist
Mercy Home For Boys and —Chicago, IL
- $65,000 - $72,000 a year
- Monday to Friday
- English
- Mid-level
- Windows
Quick Apply
Product Technical Support Specialist
Loma Systems —Carol Stream, IL
- $33 - $35 an hour
- Full-time
- Mid-level
- Continuous improvement
Technology Support Specialist - Part Time
Hillside School District 93 —Hillside, IL
- $18 - $23 an hour
- Part-time
- Google Workspace
- Computer literacy
- Writing skills
- 401(k)
- Paid time off
Quick Apply
IT Support Specialist II
Shorr Packaging Corp. —Aurora, IL
- $30 - $33 an hour
- Full-time
- Hybrid work
- Mid-level
- Windows
- 3 years
- Health insurance
- Dental insurance
Application Support Specialist
Long Iron Services, LLC —Oak Brook, IL
- $64,000 - $96,000 a year
- Full-time
- English
- Mid-level
- Office
Customer Technical Support Specialist II
Steris —Chicago, IL
- $70,000 - $90,000 a year
- Full-time
- Hybrid work
- Computer science
- Microsoft Access
- Computer Science
- Paid holidays
- Disability insurance
IT Support Specialist I
Demant —Arlington Heights, IL
- Background check
- Azure
- Office
- Health savings account
- Disability insurance
5d
Computer Systems Support Specialist
Aqueity —Downers Grove, IL
- $45,000 - $60,000 a year
- Full-time
- Mid-level
- High school diploma or GED
- Continuous improvement
- On-the-job training
- Vision insurance
Quick Apply
IT Support Specialist I
North Park University —Chicago, IL
- $45,000 - $50,000 a year
- Full-time
- Hybrid work
- Management
- Windows
- University
- Commuter assistance
- Disability insurance
Quick Apply
5d
IT Support Specialist
Tempus —Chicago, IL
- $60,000 - $80,000 a year
- Full-time
- Hybrid work
- Google Workspace
- Computer science
- Computer Science
- Health insurance
Technical Support Specialist
Brainlab, Inc. —Westchester, IL
- $55,000 - $75,000 a year
- Full-time
- Spanish
- Bachelor of Science
- English
- Disability insurance
- Health insurance
Quick Apply
IT Support Services Specialist
Long Iron Services, LLC —Oak Brook, IL
- $50,000 - $55,000 a year
- Full-time
- Microsoft Outlook
- English
- Mid-level
- Paid holidays
- Disability insurance
IT Helpdesk Support Specialist
New World Van Lines —Chicago, IL
- Full-time
- Entry level
Quick Apply
12d

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technical support specialist jobs near wood dale, il

IT End User Support Specialist

Wiss, Janney, Elstner Associates, Inc. -
Northbrook, IL

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Job Details

Full-time
$28.65 - $42.98 an hour

Benefits

Health savings account
Health insurance
Tuition reimbursement
401(k) matching

Qualifications

Computer hardware

Full Job Description

Wiss, Janney, Elstner Associates Inc. (WJE) is a global firm of engineers, architects, and materials scientists committed to helping solve, repair, and avoid problems in the built world and construction industry. Since 1956, our applied experience from more than 175,000 projects and our state-of-the-art laboratory and testing facilities have made WJE a leader in providing innovative yet practical solutions to the clients we serve. From historic preservation to post-disaster safety assessments, we respond to the most challenging problems in the built world.

Position Summary:

This position is based at our corporate headquarters in Northbrook, Illinois and supports 750+ staff members throughout the US and internationally, in office and in the field. The Service Desk Specialist responds to requests for assistance, troubleshoots, and resolves basic user IT issues.

Typical Functions:

Technical Support

Deliver timely, seamless end-user support with efficient tracking and documentation
Troubleshoot hardware and software issues, including desktops, laptops, printers, phone systems, and peripherals. Escalate complex issues to the appropriate senior IT staff member

User and System Administration

Perform hardware/laptop/desktop and software/application deployment, refresh cycles, patch management, imaging
Assist with maintenance and administration of Microsoft Office 365, network devices, and cloud-based services
Assist in Email and System administration using Mimecast, SCCM, Intune and other various infrastructure applications
Research and apply new technologies to improve efficiency and productivity

Documentation and Training

Create and update technical documentation, including user guides and knowledge base articles
Provide user training where needed on basic device functionality

Security and Compliance

Ensure compliance with security policies, industry standards, and regulatory requirements where applicable
Participate in audits and testing

Requirements:

Associate degree in Information Technology, Computer Science, or equivalent experience required. Bachelor's degree preferred
5+ years of equivalent experience in a service desk environment
Basic understanding of networking, operating systems (Windows, macOS, Android), and hardware components.
Strong problem-solving skills and a willingness to learn
Excellent communication and customer service skills
Industry certifications such as CompTIA A+, Network+, or Microsoft Desktop are a plus

Personal Attributes

Strong written and oral communication skills
Strong interpersonal skills
Able to conduct research into networking issues and products as required
Ability to present ideas in user-friendly language
Highly self-motivated and directed.
Keen attention to detail.
Proven analytical and problem-solving abilities.
Ability to prioritize and execute tasks in a high-pressure environment.
Strong customer service orientation.
Experience working in a team-oriented, collaborative environment.

Culture, Compensation, and Benefits:

Wiss, Janney, Elstner Associates, Inc. (WJE) is a global firm of engineers, architects, and materials scientists. Clients worldwide seek our expertise to solve the most significant, interesting, and challenging problems in the built world. Our applied experience from more than 175,000 projects combined with unparalleled laboratory and testing capabilities have made WJE a leader in providing innovative yet practical solutions to the clients we serve.

Working at WJE is a team endeavor characterized by a culture of trust and personal responsibility. We encourage open communication, continuous learning, innovative thinking, ongoing mentoring, and free-flowing collaboration. We seek highly talented and hard-working individuals who want to be challenged, who want hands-on work, who want to set a higher standard, and who want to be mentored by the industry’s most accomplished experts. People with outstanding C haracter, unwavering C ommitment to our core and culture, strong E xpertise, and genuine E nthusiasm for their work.

Learn more about the Extraordinary People we hire at WJE at www.wje.com/careers

WJE offers a robust, total compensation structure, where the hourly rate is just one component of an employee’s annual earnings. Additionally, employees may be eligible to receive overtime and variable compensation based on personal and company performance , often resulting in above-market annual earnings. Actual hourly rate will be based on several factors including consideration for a candidate’s qualifications, skills, competencies, and proficiency for the role while remaining mindful of our commitment to internal equity. A good faith estimate of the starting hourly rate (gross) for this position is in the following range :

$28.65 - $42.98

This non-exempt position is also eligible for WJE’s industry-leading, total rewards package which enables our employees to grow and thrive with comprehensive health and financial benefits including:

Robust and affordable health plans for employees and their families, including HSA as well as low and high-deductible PPO options
Generous 401(k) matching of 110% for the first 6% of eligible pay vesting immediately
Time off to care for yourself and others
Investments in employees’ educational assistance and professional development

Learn more about WJE’s total rewards package here .

WJE is an Equal Opportunity Employer. We invite all qualified applicants to apply including individuals with disabilities and protected veterans (VEVRAA federal contractor).

WJE will consider qualified applicants with criminal histories in a manner consistent with the requirements of Fair Chance Ordinances.

Work Location: In person

Apply Now

Refine Your Search

technical support specialist jobs in wood dale, il

IT End User Support Specialist

IT Specialist/AI Tech

IT and Security Support Specialist

IT Administrative Support Specialist

IT Support Specialist

Technology Support Specialist

IT Support Specialist

IT Endpoint Support Specialist

Product Technical Support Specialist

Technology Support Specialist - Part Time

IT Support Specialist II

Application Support Specialist

Customer Technical Support Specialist II

IT Support Specialist I

Computer Systems Support Specialist

IT Support Specialist I

IT Support Specialist

Technical Support Specialist

IT Support Services Specialist

IT Helpdesk Support Specialist

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