Top 1702 Account manager Jobs in Wood Dale Il

Customer Account Manager
Ward Manufacturing —Evanston, IL
- From $80,000 a year
- Full-time
- Background check
- ERP systems
- Mid-level
- Health insurance
- 401(k)
Quick Apply
8d
Account Manager
Prinova US LLC —Itasca, IL
- $90,000 - $150,000 a year
- Extended hours
- Microsoft Excel
- ERP systems
- Mid-level
- Paid parental leave
- Health savings account
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Personal Lines Insurance Account Manager
Libsco Financial Group, LLC —Northbrook, IL
- $65,000 - $70,000 a year
- Full-time
- Sales
- Office
- In-person
- Disability insurance
- Health insurance
Quick Apply
Commercial Insurance Account Manager
Libsco Financial Group —Northbrook, IL
- $75,000 - $85,000 a year
- 8 hour shift
- Customer service
- In-person
- Senior level
- Health insurance
- Dental insurance
Quick Apply
Property & Casualty Commercial Insurance Account Manager
Alternative Risk Underwriting —Schaumburg, IL
- $65,000 - $80,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Access
- Microsoft Outlook
- Health savings account
- Health insurance
Quick Apply
8d
Account Executive - New Business
McGowan and Company —Lisle, IL
- Full-time
- Hybrid work
- Background check
- Mid-level
- High school diploma or GED
- Health savings account
- AD&D insurance
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Chain Account Manager Wine & Spirits 10+ YRS EXP.
InterTrade USA Company —Chicago, IL
- $62,559 - $75,514 a year
- Full-time
- Budgeting
- In-person
- Training & development
- Health insurance
- Dental insurance
Quick Apply
14h
Account Manager in School Signage Industry
Bannerville USA —Burr Ridge, IL
- $50,000 - $60,000 a year
- Full-time
- Marketing
- Maintenance
- Mid-level
- Health insurance
- Dental insurance
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Account Manager (Luxury Building Materials)
Chicago Brass Architectural Hardware —Chicago, IL
- $50,000 a year
- Full-time
- Residential
- Project management
- In-person
- Disability insurance
- Health insurance
Quick Apply
9d
Senior Account Manager (1005)
Admiral Heating and Ventilating —Chicago, IL
- $225,000 - $275,000 a year
- Full-time
- Construction site
- Office
- Finance
- Profit sharing
- Paid holidays
Account Manager- Employee Benefits
Connor & Gallagher Benefit Services —Lisle, IL
- $65,000 - $80,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Sales
- Paid holidays
- Disability insurance
Quick Apply
9d
Account Manager
Envoy Logistics, Inc —Oak Brook, IL
- $55,000 - $65,000 a year
- Full-time
- Microsoft Outlook
- Mid-level
- In-person
- Disability insurance
- Health insurance
Quick Apply
5d
Senior Executive Underwriter, Excess Casualty, National Accounts
National Union Fire Insurance Company of Pittsburgh, Pa. —Chicago, IL
- $145,000 - $175,000 a year
- Email
- Data analysis skills
- Office
- Business development
- Health insurance
Quick Apply
SMB Account Executive, Uber Health
Uber —Chicago, IL
- $100,833 - $124,167 a year
- Full-time
- Mid-level
- Office
1d
Account Representative - State Farm Agent Team Member
Michael Ventura - State Farm Agent —Arlington Heights, IL
- $45,000 - $75,000 a year
- Full-time
- Communication skills
- Entry level
- 401(k)
- 401(k) matching
Quick Apply
19h
Senior Construction Surety Underwriter, Account Executive Officer
Travelers —Downers Grove, IL
- $109,300 - $180,200 a year
- 5 years
- Bachelor's degree
- Children
- Wellness program
- Paid holidays
Account Executive Officer, Senior Underwriter - Loss Sensitive, Large Projects
Travelers —Chicago, IL
- $120,400 - $198,700 a year
- 6 years
- Bachelor's degree
- Children
- Wellness program
- Paid holidays
12d
National Account Manager – Automotive Aftermarket, Tools & Equipment
SFA Companies, Inc —Cary, IL
- $90,000 - $130,000 a year
- Full-time
- Hybrid work
- 5 years
- Business development
- Bachelor's degree
- Health savings account
- Health insurance
Quick Apply
Account Manager
UGN, Inc. —Downers Grove, IL
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- 5 years
- AD&D insurance
- Paid holidays
Quick Apply
Account Manager - State Farm Agent Team Member
Jim Tom - State Farm Agent —Chicago, IL
- $40,000 - $65,000 a year
- Full-time
- Mid-level
- Office
- Computer skills
- Profit sharing
- Paid training
Quick Apply
8d

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account manager jobs near wood dale il

Customer Account Manager

Ward Manufacturing
Evanston, IL

Quick Apply

Job Details

Full-time
From $80,000 a year
8 days ago

Benefits

Health insurance
401(k)
Paid time off

Qualifications

Customer communication
Part sourcing

Full Job Description

Position Summary

The Customer Account Manager at Ward Manufacturing is responsible for independently managing day-to-day operations and communications for key and strategically aligned customer accounts. This role builds on the foundational responsibilities of the Customer Account Representative but emphasizes autonomy, technical quoting proficiency, and end-to-end ownership of customer satisfaction.

As a trusted liaison between customers and internal operations, the Customer Account Manager plays a critical role in maintaining clean order flow, accurate forecasting, and profitable quoting — all while coordinating real-time production and shipping adjustments. This role represents the next phase in career development within the Customer Account team and requires fluency in blueprint reading, material sourcing, and process understanding.

Key Responsibilities

Customer Ownership & Communication

Serve as the primary internal point of contact for a portfolio of key and development-tier customers as assigned by the Sales Manager
Communicate proactively and professionally with customer buyers regarding orders, schedules, expedites, and quote requests
Develop a strong understanding of customer preferences, standards, and expectations to provide responsive and personalized service
Lead resolution of customer issues (e.g., delays, revisions, changes) from initial discovery through internal coordination and final resolution

Order Entry & Forecast Management

Enter customer orders into the ERP system (JOBboss) with minimal oversight and consistently high accuracy
Maintain forecast updates for assigned accounts and verify alignment with material planning
Ensure jobs are entered with all necessary technical and scheduling details to protect downstream operations
Monitor job margin impact and proactively address pricing or purchasing concerns to maintain quoting integrity

Quoting & Estimating

Independently prepare and submit quotes for parts or projects with expected annual revenue under $10,000
For quotes above $10,000 in expected revenue, route through a peer Account Manager or the Sales Manager for second-review and approval
Confidently read blueprints and apply understanding of Ward’s manufacturing processes, tooling, and outside services to support accurate quoting
Coordinate with the Toolroom, Sales Manager, or GM for any technical data required to complete a quote
Source material and process quotes from vendors as needed

Internal Coordination

Act as the primary bridge between customer expectations and internal execution by coordinating with Production, Shipping, and Purchasing
Uphold schedules and drive alignment across departments as customer needs shift
Lead internal job corrections or revisions when customer-driven changes arise

Mentorship & Best Practices

Serve as an informal mentor and role model to Account Representatives by demonstrating accuracy, responsiveness, and technical skill
Share knowledge, tools, and techniques with junior team members to support their development
Participate in continuous improvement initiatives for internal quoting, communication, and scheduling processes

Authority & Decision-Making

Authorized to submit quotes independently for projects with <$10K annual revenue
Must obtain a second set of eyes (Another Customer Account Manager or the Sales Manager) for any quote with expected annual revenue ≥ $10K
Lead customer-facing communications, issue resolution, and order entry decisions with minimal oversight
Follow internal processes for credit approval, QA escalations, and expedite requests

Success Metrics

Volume of order entry (tracked weekly by number of orders entered)
Sustained revenue levels from assigned customer accounts
Customer satisfaction and communication responsiveness
Resolution lead time for customer issues or complaints
Forecast accuracy and proactive schedule management

Qualifications & Attributes

Demonstrated success in a Customer Account Representative role or equivalent experience in customer operations within manufacturing
High proficiency in blueprint reading and Job quoting
Excellent written and verbal communication skills
Proficient in ERP systems (JOBboss preferred) and Microsoft Excel
Strong attention to detail and follow-through
Curious, self-directed, and eager to deepen technical understanding of Ward’s operations and products
Willing to support and coach junior team members as part of team culture

Pay: From $80,000.00 per year

Benefits:

401(k)
Health insurance
Paid time off

Application Question(s):

How many years of experience do you have in a similar role?
How many years of experience do you have in manufacturing?
Can you read blueprints?
What ERP systems are you familiar with?
Do you have experience maintaining order flow, accurate forecasting and profitable quoting?
What is your desired salary?

Work Location: In person

Quick Apply

Refine Your Search

account manager jobs in wood dale il

Customer Account Manager

Account Manager

Personal Lines Insurance Account Manager

Commercial Insurance Account Manager

Property & Casualty Commercial Insurance Account Manager

Account Executive - New Business

Chain Account Manager Wine & Spirits 10+ YRS EXP.

Account Manager in School Signage Industry

Account Manager (Luxury Building Materials)

Senior Account Manager (1005)

Account Manager- Employee Benefits

Account Manager

Senior Executive Underwriter, Excess Casualty, National Accounts

SMB Account Executive, Uber Health

Account Representative - State Farm Agent Team Member

Senior Construction Surety Underwriter, Account Executive Officer

Account Executive Officer, Senior Underwriter - Loss Sensitive, Large Projects

National Account Manager – Automotive Aftermarket, Tools & Equipment

Account Manager

Account Manager - State Farm Agent Team Member

I want to receive the latest job alert for account manager in wood dale il

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