Top 2732 Customer service supervisor Jobs in Woodbridge, Va

Customer Service Manager - Lorton
Transdev —Lorton, VA
- $65,000 - $77,000 a year
- Full-time
- Background check
- Computer literacy
- Pass drug screening
- Paid holidays
- Disability insurance
Customer Service Associate
Wawa, Inc. —Woodbridge, VA
- $15.00 - $18.75 an hour
- Part-time
- Serving
- Reliable transportation
- Communication skills
- Paid parental leave
- Health insurance
Customer Care Service Support Coord
Johnson Controls —Capitol Heights, MD
- $29.80 - $38.00 an hour
- Full-time
- Microsoft Excel
- 5 years
- Mid-level
- Paid training
- Wellness program
Team Lead Canvasser (Virginia Driver License REQ)
Prince William Home Improvement —Woodbridge, VA
- Full-time
- 5 years
- English
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Technician Supervisor
DMV Restorations Inc —Bristow, VA
- $50,000 - $60,000 a year
- Full-time
- Spanish
- Clean driving record
- Construction site
- Health insurance
- Dental insurance
Quick Apply
HVAC Service Manager
M.E. Flow Inc —Lorton, VA
- $92,000 - $100,000 a year
- Weekends as needed
- Clean driving record
- 5 years
- Research
- Paid holidays
- Health insurance
Quick Apply
Floatation Therapy Spa Assistant Team Lead
TrueREST Alexandria —Alexandria, VA
- $18 - $19 an hour
- 8 hour shift
- 5 years
- Mid-level
- 3 years
- Employee discount
- Flexible schedule
Quick Apply
Clinical Supervisor (LICSW, LCPC, or LPC)
Peace For DC —Washington, DC
- $60 - $70 an hour
- Part-time
- Hybrid work
- HIPAA
- Mid-level
- 3 years
- Flexible schedule
Quick Apply
RN Supervisor
Annandale Healthcare Center —Annandale, VA
- Full-time
- Nursing
- RN License
- Mid-level
- Disability insurance
- Health insurance
Senior LPD Financial Team Lead
ICI Services —Washington, DC
- Full-time
- Master's degree
- Supervising experience
- Bachelor's degree
- AD&D insurance
- Paid holidays
Veterinary Technician Supervisor - Emergency & ICU
Friendship Hospital for Animals —Washington, DC
- $37 - $42 an hour
- Full-time
- Mid-level
- Mentoring
- ER
- Continuing education credits
- Health savings account
Quick Apply
Call Center Manager
Confidential —Rose Hill, VA
- $70,000 - $95,000 a year
- Full-time
- Background check
- Mid-level
- Residential
- Paid training
- Paid holidays
Quick Apply
11d
Veterinary Technician Supervisor
VCA Animal Hospitals —Alexandria, VA
- $26 - $35 an hour
- Full-time
- Mid-level
- Patient care
- Mentoring
- Paid parental leave
- Paid holidays
Road Supervisor
Keolis Transit America —Woodbridge, VA
- 8 hour shift
- CDL B
- Background check
- Clean driving record
Quick Apply
Service lane manager
Radley Acura —Falls Church, VA
- $100,000 - $175,000 a year
- Full-time
- Clean driving record
- Sales
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
7d
HVAC Install Field Supervisor
F.H. Furr —Lorton, VA
- $85,000 - $120,000 a year
- Full-time
- Background check
- Construction site
- 5 years
- Paid holidays
- Health insurance
Quick Apply
X-ray Supervisor
Patient First —Annandale, VA
- $39.50 - $44.00 an hour
- Full-time
- 18 years or older
- Management
- Ability to walk for extended periods
- Paid holidays
- Disability insurance
Electrical Service Manager
F.H. Furr —Capitol Heights, MD
- $90,000 - $130,000 a year
- Full-time
- Mid-level
- Residential
- Mentoring
- Disability insurance
- Health insurance
Quick Apply
Clinical Supervisor - Suitland - $10,000 sign on bonus
Helping Hands Family —Suitland, MD
- $100,000 - $120,000 a year
- Background check
- Clinic
- Supervising experience
- Continuing education credits
- Health insurance
Quick Apply
Engineer Senior Supervisor Special Projects
Virginia Department of Transportation —Fairfax, VA
- Full-time
- Engineering
- Senior level
- Professional Engineer
5d

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Customer Service Manager - Lorton

Transdev -
Lorton, VA

Apply Now

Job Details

Full-time
$65,000 - $77,000 a year

Benefits

Paid holidays
Disability insurance
Health insurance
Dental insurance
401(k)
Vision insurance
Flexible schedule
Life insurance

Qualifications

Staff supervision
Managing teams in a customer support role
Phone communication
Team management
Computer skills
Call center management

Full Job Description

Transdev in Lorton, VA is hiring a Customer Service Manager. The Customer Service Manager assists passengers with situations including, but not limited to, directions, information and mobility devices. We are seeking customer service-oriented professionals who are dedicated to safety and the customer experience.

Transdev is proud to offer:

Competitive compensation package of minimum $65,000 – Maximum $77,000

Benefits include:

Vacation: minimum of two (2) weeks
Sick days: 5 days
Holidays: 8 paid holidays per year
Other standard benefits: 401(k) retirement plan, medical, dental and vision, life insurance, short-term disability, voluntary long-term disability.

Benefits may vary depending on location policy. The above represents the standard Corporate Policy.

Key Responsibilities:

Assure quality of operations including leading CSR staff, training, monitoring, and observing customer phone calls and coaching to resolve customer service issues and compliance with policies and procedures
Resolve escalated customer related concerns & document
Develop and revise customer service manuals and procedures
Primary point of contact for maintaining No Shows policy
Professionally and actively documents issues.
Resolves customer inquiries relating to transportation; communicates resolution to customers.
Review daily paperwork to verify accuracy.
Direct liaison between client and team
Other duties as required.

Qualifications :

High school education, GED or equivalent
Minimum of 2 years of call center supervisor experience, preferably in the transportation industry
Excellent written and oral communication skills
Computer literate with the capacity to learn new software
Subject to a DOT drug testing and physical if applicable. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including cannabis, for any reason.

Physical Requirements:

Must be able to work shifts or flexible work schedules as needed.
The employee is generally subjected to long periods spent sitting, typing, or looking at a computer screen.
Work environment will be a combination of both indoors and outdoors.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Transdev complies with federal and state disability laws and makes reasonable accommodations for applicants and candidates with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, please contact [email protected]

Drug-free workplace:

Transdev maintains a drug-free workplace. Applicants must:

Be eligible to work in the United States without requiring sponsorship now or in the future (if based in the

U.S.).

Successfully pass a pre-employment drug screen.

About Transdev : Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles.

Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev – the mobility company – empowers the freedom to move every day thanks to safe, reliable, and innovative solutions that serve the common good. Find out more at www.TransdevNA.com or watch an overview video at https://youtu.be/ilO5cv0G4mQ

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.

Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.

California applicants:

Job Category: Management

Job Type: Full Time

Req ID: 8492

Pay Group: X60

Cost Center: 123

Drug-free workplace

If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check.

California applicants:

About Transdev

Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles.

Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev – the mobility company – empowers the freedom to move every day thank to safe, reliable, and innovative solutions that serve the common good. Find out more at http://www.TransdevNA.com or watch an overview video .

Apply Now

Refine Your Search

customer service supervisor jobs in woodbridge, va

Customer Service Manager - Lorton

Customer Service Associate

Customer Care Service Support Coord

Team Lead Canvasser (Virginia Driver License REQ)

Technician Supervisor

HVAC Service Manager

Floatation Therapy Spa Assistant Team Lead

Clinical Supervisor (LICSW, LCPC, or LPC)

RN Supervisor

Senior LPD Financial Team Lead

Veterinary Technician Supervisor - Emergency & ICU

Call Center Manager

Veterinary Technician Supervisor

Road Supervisor

Service lane manager

HVAC Install Field Supervisor

X-ray Supervisor

Electrical Service Manager

Clinical Supervisor - Suitland - $10,000 sign on bonus

Engineer Senior Supervisor Special Projects

I want to receive the latest job alert for customer service supervisor in woodbridge, va

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