Top 230 It support Jobs in Woodland Hills, Ca

Senior Media Delivery Operations Specialist
Disney Entertainment and ESPN Product & Technology —Santa Monica, CA
- $80,700 - $108,100 a year
- On call
- Computer Science
- 5 years
- SQL
Desktop Support Specialist
LA IT Consultants —Woodland Hills, CA
- $20 - $25 an hour
- Full-time
- Background check
- Software troubleshooting
- Office
Quick Apply
Junior IT Support Technician (Hybrid)
We Solve Problems —Beverly Hills, CA
- $70,000 a year
- Full-time
- Hybrid work
- Windows
- Reliable transportation
- Communication skills
- Paid training
- Health insurance
Quick Apply
IT Support Specialist (Contract Role)
Sony Interactive Entertainment —Los Angeles, CA
- $45.48 - $68.22 an hour
- Contract
- Inventory management
- Research
- Mid-level
- Dental insurance
- Vision insurance
IT Support Coordinator (Contract Role)
PlayStation Global —Los Angeles, CA
- $36 - $50 an hour
- Contract
- Computer literacy
- Mid-level
- Criminal background check
Quick Apply
Help Desk Technician
JRK Property Holdings —Los Angeles, CA
- $38 - $42 an hour
- Weekends as needed
- Office
- Windows
- High school diploma or GED
- Paid holidays
- Health insurance
Quick Apply
1d
IT Support Technician
SpaceX —Hawthorne, CA
- $29 - $45 an hour
- Overtime
- Mid-level
- High school diploma or GED
- Driver's License
- Paid parental leave
- Employee stock purchase plan
Help Desk Support Specialist (Remote - LA Based)
Green Dot Public Schools (CA) —Los Angeles, CA
- $29.81 - $37.86 an hour
- Weekends as needed
- Remote
- Background check
- Current TB test
- Analysis skills
- AD&D insurance
- Paid holidays
IT Support Coordinator (Contract Role)
Sony Interactive Entertainment —Los Angeles, CA
- $36 - $50 an hour
- Contract
- Computer literacy
- Mid-level
- Criminal background check
- Wellness program
- Health insurance
IT Support Specialist (Contract Role)
PlayStation Global —Los Angeles, CA
- $45.48 - $68.22 an hour
- Contract
- Inventory management
- Research
- Mid-level
Quick Apply
IT Service Desk Specialist
MidFirst Bank —Los Angeles, CA
- $28 - $37 an hour
- Microsoft Outlook
- Research
- Mid-level
IT User Support Specialist
Greenberg Traurig —Los Angeles, CA
- $39.90 - $44.71 an hour
- Full-time
- Microsoft Outlook
- Mid-level
- 3 years
- Health savings account
- Disability insurance
IT Specialist
HERITAGE PROVIDER NETWORK, INC. —Santa Clarita, CA
- $66,560 - $80,000 a year
- Clinic
- Bachelor's degree
- Travel
- Travel reimbursement
- Relocation assistance
Quick Apply
IT Support Technician
Wild Card Creative Group —Culver City, CA
- $80,000 a year
- Google Workspace
- Mid-level
- JavaScript
Helpdesk Specialist
Northwood Space —Los Angeles, CA
- $38 - $42 an hour
- Full-time
- Mid-level
- Windows
- 3 years
IT Support Specialist
Intuit Dome —Los Angeles, CA
- $30 - $35 an hour
- Weekends as needed
- Computer science
- Computer Science
- Mid-level
- Wellness program
- Paid parental leave
End User Support
ICANN —Los Angeles, CA
- $53,000 - $70,000 a year
- On call
- Mid-level
- Office
- Windows
9d
Help Desk Analyst
Hirevance —Los Angeles, CA
- $30 - $35 an hour
- Contract
- Hybrid work
- Computer Science
- Bachelor of Science
- Mid-level
Quick Apply
Information Technology Support Analyst II
The Metropolitan Water District of Southern California —Los Angeles, CA
- $48.38 - $63.75 an hour
- 8 hour shift
- Hybrid work
- Mid-level
- Office
- Bachelor's degree
- Health insurance
- Dental insurance
1d
IT Support Specialist
California Science Center —Los Angeles, CA
- $26.44 - $31.25 an hour
- Email
- Computer Science
- Mid-level
- 1 year
10d

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Senior Media Delivery Operations Specialist

Disney Entertainment and ESPN Product & Technology
Santa Monica, CA

Apply Now

Job Details

$80,700 - $108,100 a year

Qualifications

XML
Bachelor's degree
JSON
Metadata
Metadata management
Production troubleshooting

Full Job Description

Technology is at the heart of Disney’s past, present, and future. Disney Entertainment and ESPN Product & Technology is a global organization of engineers, product developers, designers, technologists, data scientists, and more – all working to build and advance the technological backbone for Disney’s media business globally.

The team marries technology with creativity to build world-class products, enhance storytelling, and drive velocity, innovation, and scalability for our businesses. We are Storytellers and Innovators. Creators and Builders. Entertainers and Engineers. We work with every part of The Walt Disney Company’s media portfolio to advance the technological foundation and consumer media touch points serving millions of people around the world.

Here are a few reasons why we think you’d love working here:

Building the future of Disney’s media: Our Technologists are designing and building the products and platforms that will power our media, advertising, and distribution businesses for years to come.
Reach, Scale & Impact: More than ever, Disney’s technology and products serve as a signature doorway for fans' connections with the company’s brands and stories. Disney+. Hulu. ESPN. ABC. ABC News…and many more. These products and brands – and the unmatched stories, storytellers, and events they carry – matter to millions of people globally.
Innovation: We develop and implement groundbreaking products and techniques that shape industry norms, and solve complex and distinctive technical problems.

The Platform Operations team within Disney Entertainment & ESPN Product & Technology provides Tier 2 operational support for Disney’s direct‑to‑consumer platforms, including Disney+, Hulu, and ESPN+. The team is responsible for ensuring the accuracy, reliability, and operational health of platform‑level systems supporting metadata, artwork, and content presentation across the DTC ecosystem.

The Senior Media Delivery Operator is an experienced individual contributor who independently owns complex platform operations workflows and serves as a trusted operational and technical resource. This role focuses on identifying, triaging, and resolving issues related to metadata, artwork, and platform services that impact content discovery, availability, and user experience. The Senior Operator exercises sound judgment during incidents, partners closely with engineering and product teams, and contributes to platform stability through root‑cause analysis, documentation, and continuous improvement.

As a Senior Media Delivery Operations Specialist, you will work among a small team responsible for identifying, troubleshooting, triaging, and improving upon an array of complex metadata, artwork, and systems challenges.

Follow established content issue escalation process for VOD; work to improve upon established escalation processes.
Be a voice of operational improvement within Hulu's digital supply chain and content toolset; independently and proactively analyze operational workflows to propose scalable solutions to operational issues.
Maintain documentation and runbook accuracy through regular refinement or creation.
Provide operational guidance and communicate tech challenges and business requirements effectively to a variety of stakeholders
Manage multiple tasks simultaneously and be able to respond to issues in a timely and effective manner
Willingness to take part in a rotating on-call schedule to address timely issues off-hours.

Responsibilities:

Serve as Tier 2 operational support for metadata, artwork, and platform services impacting Disney+, Hulu, and ESPN+.
Partner with Product and Engineering teams to understand platform behaviors, operational requirements, and system dependencies.
Drive operational needs related to digital supply chain initiatives, platform tooling, and content business priorities.
Act as a reliable operational point of contact during platform‑level issues, ensuring timely engagement and resolution.
Independently investigate and troubleshoot complex metadata, artwork, and platform system issues affecting content availability or presentation.
Analyze trends, recurring failures, and systemic issues to identify root causes and recommend corrective actions.
Create, manage, and document incidents and remediation efforts, clearly communicating impact, status, and resolution.
Escalate issues appropriately to engineering teams, providing detailed technical context and operational findings.
Support on‑call rotations and respond to off‑hours incidents as needed to maintain platform reliability
Maintain and update operational documentation, runbooks, and troubleshooting guides to reflect current workflows.
Support onboarding and training of new team members, sharing subject‑matter expertise and best practices.
Serve as a knowledgeable resource for peers, helping resolve questions and reinforce standards.
Promote adherence to established procedures, escalation paths, and operational expectations.

Basic Qualifications:

Minimum of 5 years related work experience
Bachelor's Degree in TV/Film Production, Communications, Computer Science, Data Science/Analytics, or similar
Demonstrated experience supporting digital media platforms, metadata systems, or content operations in a production environment.
Strong working knowledge of metadata and artwork workflows for VOD and live content.
Experience troubleshooting complex operational issues across platform services and content systems.
Familiarity with JSON and XML structures and formatting.
Experience interacting with APIs or API documentation (e.g., Swagger).
Proven ability to manage multiple priorities in a fast‑paced operational environment.
Strong analytical, organizational, and communication skills.
Ability to work independently with minimal supervision and exercise sound operational judgment.

Preferred Qualifications:

Familiarity with VOD packaging and delivery standards such as MDDF and ADI.
Experience querying or analyzing data using SQL.
Background in media operations, platform operations, or reliability‑focused teams.

#DISNEYTECH

The hiring range for this position in Santa Monica, CA is $80,700 to $108,100 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.

Apply Now

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it support jobs in woodland hills, ca

Senior Media Delivery Operations Specialist

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