Top 47 Helpdesk technician Jobs in Woonsocket Ri

IT Support Technian II -Help Desk
Freedom Technology Solutions, Inc. —Johnston, RI
- $55,000 - $70,000 a year
- Full-time
- Computer Science
- Heavy lifting
- 5 years
- Health insurance
- Dental insurance
Quick Apply
Help Desk / Field Support Technician
E Logic —Woonsocket, RI
- From $50,000 a year
- Contract
- Mid-level
- Office
- 2 years
Quick Apply
Now Hiring IT and Telecom Field Technicians
HARDY INDUSTRIES —Cranston, RI
- $18 - $25 an hour
- Full-time
- Mid-level
- Office
- Driver's License
- Profit sharing
- Opportunities for advancement
Quick Apply
Now Hiring IT and Telecom Field Technicians
HARDY INDUSTRIES —Franklin, MA
- $18 - $25 an hour
- Full-time
- Mid-level
- Office
- Driver's License
- Profit sharing
- Opportunities for advancement
Quick Apply
Service Desk Analyst
Brown University Health —Providence, RI
- $19.97 - $32.96 an hour
- 8 hour shift
- Mid-level
- Office
- High school diploma or GED
Help Desk Specialist
CMIT Solutions —Cranston, RI
- $24 - $28 an hour
- Full-time
- Computer science
- Computer Science
- Mid-level
IT Support Technician
Apex Technology Group —Cranston, RI
- $50,000 - $55,000 a year
- Full-time
- Google Workspace
- Computer science
- Azure
- Health savings account
- Health insurance
Quick Apply
Help Desk Technician
Suzor IT —East Walpole, MA
- $22.50 - $26.50 an hour
- Full-time
- Mid-level
- Travel
- 2 years
- Mileage reimbursement
- 401(k)
Quick Apply
Help Desk Specialist - 3rd Shift including weekends
CMIT Solutions —Cranston, RI
- $23 - $25 an hour
- Weekends as needed
- Computer science
- Computer Science
- Writing skills
5d
IT Support Services Technician
Wheaton College Massachusetts —Norton, MA
- $28.50 - $30.00 an hour
- Full-time
- Classroom
- Google Workspace
- Mid-level
IT Support Technician
Framingham Public Schools —Framingham, MA
- $27.32 - $29.04 an hour
- Full-time
- School experience
- Classroom
- Google Workspace
Help Desk Specialist - 2nd & 3rd including weekends
CMIT Solutions —Cranston, RI
- $22 - $25 an hour
- Weekends as needed
- Computer science
- Computer Science
- Mid-level
Help Desk Technician II
Rise Baking Company, LLC —Worcester, MA
- $25 - $32 an hour
- Full-time
- Mid-level
- Analysis skills
- SharePoint
- 401(k)
IT Systems Support Technician - Level 2
CMIT Solutions —Cranston, RI
- $65,000 - $80,000 a year
- Full-time
- Microsoft Outlook
- Computer Science
- Mid-level
Help Desk Technician - Level 1
MBRAUN —Attleboro, MA
- $21 - $26 an hour
- Full-time
- Microsoft Outlook
- Ability to walk for extended periods
- ERP systems
- Paid holidays
- Disability insurance
Quick Apply
1d
IT Call Taker
CMIT Solutions of Central RI —Cranston, RI
- $17 - $18 an hour
- Full-time
- Computer literacy
- US work authorization
- In-person
- Health savings account
- Health insurance
Quick Apply
1d
Managed IT Services Level II Technician
AUTOMATED BUSINESS MACHINES —Warwick, RI
- $25 - $26 an hour
- Full-time
- Mid-level
- Office
- Windows
Quick Apply
Technology Support Technician
Easter Seals of Massachusetts Inc —Worcester, MA
- $25 - $27 an hour
- Full-time
- Classroom
- Computer Science
- Experience working with individuals with disabilities
Quick Apply
5d
Help Desk Technician Tier 2
New England Center for Children Inc —Southborough, MA
- $55,000 - $65,000 a year
- Weekends as needed
- Mid-level
- Office
- Windows
- Health insurance
- Tuition reimbursement
Quick Apply
IT Support Technician – Apple Systems & JAMF Support Technician
Mendon-Upton Regional School District —Mendon, MA
- $60,000 - $65,000 a year
- Full-time
- Classroom
- Google Workspace
- Computer science
1d

I want to receive the latest job alert for helpdesk technician in woonsocket ri

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

IT Support Technian II -Help Desk

Freedom Technology Solutions, Inc.
Johnston, RI

Quick Apply

Job Details

Full-time
$55,000 - $70,000 a year

Benefits

Health insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching

Qualifications

Computer Science
LAN
Data recovery
Server backup and recovery
Virtualization tools
Customer support ticket management
Server virtualization
Data backup
IP networking
Microsoft 365 support
Ticketing system technical support
Help desk
VPN

Full Job Description

Position Summary

Freedom Tech is seeking an Experienced Technician to join our support team. This is a high-impact, versatile role designed for a technically experienced person who thrives on solving complex challenges and maintaining the health of diverse IT environments.

Sitting at the intersection of high-level troubleshooting and systems stability, you will be responsible for ensuring that our clients' technical infrastructure is performing at peak efficiency. You will provide the "Level 2" expertise required to bridge the gap between daily support operations and long-term infrastructure health.

Core Responsibilities Advanced Technical Resolution & Support

Strategic Escalation: Act as the intermediary technical authority for high-complexity issues that require deep-dive diagnostics across workstations and network equipment.
Incident Management: Quickly find the resolution of events with a focus on root-cause analysis and long-term remediation.
Technical Mentorship: Provide guidance and situational training to the broader technical team to elevate overall service quality. Team Player

Systems Continuity & Integrity

Infrastructure Oversight: Monitor and maintain the stability of Windows-based server environments and virtualized infrastructure.
Data Integrity & Recovery: Oversee the health and verification of client backup systems. Perform regular integrity checks and test restores to guarantee disaster recovery readiness.
Proactive Maintenance: Utilize Kaseya VSA 10 and AutoTask to monitor system performance, automate routine maintenance, and identify potential hardware or software failures before they impact the business.

Connectivity & Security Management

Network Administration: Configure and troubleshoot WatchGuard Firewalls, managed switches, and secure remote access protocols.
Access Management: Administer Microsoft 365 tenants, Active Directory environments, and secure VPN connections via VSAx or SplashTop

Professional Requirements

Experience: 5+ years of experience in a multi-client or MSP environment.
Problem Solving: A proven track record of resolving complex "Level 3" tickets independently.
Technical Breadth: Proficiency in the Kaseya IT Complete stack (preferred), server virtualization, and advanced networking. Datto backups and recovery.
Communication: The ability to provide high-touch service while managing sophisticated technical tasks.
Reliability: Ability to participate in an after-hours rotation for critical system alerts as required.

Why Freedom Tech?

We provide the freedom for our clients to focus on their business by handling the heavy lifting of their technology. As a Senior Lead, you are a cornerstone of that mission.

Job Type: Full-time

Pay: $55,000.00 - $70,000.00 per year

Benefits:

401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

helpdesk technician jobs in woonsocket ri

IT Support Technian II -Help Desk

Help Desk / Field Support Technician

Now Hiring IT and Telecom Field Technicians

Now Hiring IT and Telecom Field Technicians

Service Desk Analyst

Help Desk Specialist

IT Support Technician

Help Desk Technician

Help Desk Specialist - 3rd Shift including weekends

IT Support Services Technician

IT Support Technician

Help Desk Specialist - 2nd & 3rd including weekends

Help Desk Technician II

IT Systems Support Technician - Level 2

Help Desk Technician - Level 1

IT Call Taker

Managed IT Services Level II Technician

Technology Support Technician

Help Desk Technician Tier 2

IT Support Technician – Apple Systems & JAMF Support Technician

I want to receive the latest job alert for helpdesk technician in woonsocket ri

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected