Top 14 Assistant branch manager Jobs in Worcester, Ma

Assistant Branch Manager - Mendon
Charles River Bank —Mendon, MA
- $58,000 - $78,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Assistant Customer Experience Manager
Millbury National Bank - Millbury, MA —Millbury, MA
- $26 - $32 an hour
- Full-time
- Microsoft Outlook
- Mid-level
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Senior Banker III
Middlesex Savings Bank —Wayland, MA
- $45,122 - $74,451 a year
- Extended hours
- Sales
- Computer literacy
- Basic math
Assistant Branch Manager
bankHometown —Worcester, MA
- $26.00 - $29.50 an hour
- Sales
- Computer literacy
- Mid-level
Administrative Assistant
Associa —Shrewsbury, MA
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Office
Quick Apply
5d
Assistant Branch Manager
Align Credit Union —Framingham, MA
- $28 - $35 an hour
- Full-time
- Mid-level
- Office
- Recruiting
Quick Apply
Member Relationship Representative III (onsite in Worcester, MA)
All One Credit Union —Worcester, MA
- $24.02 - $36.03 an hour
- Rotating shift
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- 401(k)
- 401(k) matching
Assistant Store Manager - Framingham Route 9
TD Bank —Framingham, MA
- $29.75 - $44.50 an hour
- Full-time
- Writing skills
- Basic math
- Mid-level
- Health insurance
- Paid time off
Food Services Assistant (Food Service Assistant)
US Bureau of Prisons/Federal Prison System —Fort Devens, MA
- $64,771 - $81,917 a year
- Online Application
- Customer service
- Pass drug screening
- Travel
3d
Commercial Relationship Manager
Fidelity Co-Operative Bank —Leominster, MA
- Hybrid work
- Office
- Residential
- Finance
Teller Supervisor
bankHometown —Auburn, MA
- $24 - $27 an hour
- Extended hours
- Computer literacy
- Mid-level
- Office
Merchandising ASM
Lowe's —Milford, MA
- $62,000 - $104,000 a year
- Full-time
- Merchandising
- Mid-level
- Bachelor's degree
- Health savings account
- Employee stock purchase plan
1d
Senior Banker I
Middlesex Savings Bank —Ashland, MA
- $41,097 - $62,682 a year
- Extended hours
- 18 years or older
- Sales
- Basic math
Senior Universal Banker (III)
Millbury Federal Credit —Worcester, MA
- $21.50 - $27.50 an hour
- 12 hour shift
- Background check
- Basic math
- Office
- Profit sharing
- Paid training
Quick Apply
10d

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Assistant Branch Manager - Mendon

Charles River Bank -
Mendon, MA

Quick Apply

Job Details

Full-time
$58,000 - $78,000 a year

Benefits

Health insurance
Dental insurance
401(k)
Flexible spending account
Paid time off
401(k) matching
Life insurance

Qualifications

Performance reviews
Physical security
Retail customer service procedures
Commercial banking expertise
Written communication
Staff supervision
Financial services customer support
Customer relationship building
Microsoft Outlook
Team supervision
Commercial loans
Managing teams in a customer support role
Coaching
Regulatory compliance
Business development
Bachelor's degree
Customer engagement
Industry knowledge of financial regulations
Vendor communication
Customer information system software
Banking internal controls
Leadership
Banking
Industry knowledge of retail banking
Staff development

Full Job Description

ASSISTANT BRANCH MANAGER (Mendon)

Reports to: Branch Officer/Branch Manager

Supervises: Personal Bankers, Tellers

Summary:

The Assistant Branch Manager (ABM) position requires supervisory and administrative responsibility for various operations, retail banking, security, audit, engagement and compliance functions. The ABM supports the Branch Manager (BM) in exercising executive and administrative control over the functions of the office, including the supervision of Banker and Customer Service functions. The ABM works closely with the BM to help achieve established product, service, engagement and deposit/loan growth goals.

This position is responsible for maintaining and growing existing Customer relationships by recommending solutions and identifies new relationships through Customer Service interactions, and during interaction with community organizations and at business events.

Job Requirements:

The essential functions include, but are not limited to the following:

Bachelor’s degree and three to five years previous experience in Retail Banking and Customer Service.
Excellent organizational, communication and supervisory skills.
Prior experience with branch cash management and security (i.e., main vault, cash ordering, ATM settlement, cash transfers, etc.)
Exceptional engagement, referral and Customer Service skills.
Extensive knowledge of Retail Banking policies and procedures, core banking system processing, and regulatory standards in order to assist Branch Customers and Colleagues.
Knowledge of Consumer and Commercial loan products, lending policies, procedures and regulatory standards.
Thorough knowledge of transactional processing, compliance issues, and products/services offered by CRB.
Ability to train, motivate, and supervise Bankers.Applies personnel actions as deemed appropriate after consultation with the BM and counsels/coaches staff when needed.
Evaluates performance of each Banker and documents overages and shortages.
Effectively communicates with Customers, Colleagues and bank vendors.
Proficient with software such as Microsoft Word, Excel and Outlook.

Specific Job Functions:

Responsible for Customer engagement, referral and growth goals, operational efficiency goals and compliance requirements. Leads by example in this area. Assists with planning and implementation of programs to train branch personnel in Customer engagement and conversations.
Maintains the branch schedule identifies staffing needs.
Determines Customer' needs and provides solutions through bank products and services. Provides referrals to appropriate personnel (inside or outside of CRB).
Participates in activities for generating new business such as: identifying potential Customers, utilizing business development calls, and attending community and special events.
Opens and closes the branch while maintaining security policies and procedures.
Responsible for security of vault, proof, audit, cash ordering, cash transfers.
Exhibits flexibility with branch scheduling and is able to work evenings and Saturdays. Maintains a professional, business-like atmosphere within the Branch.
Participates in processing transactions whenever needed (i.e., deposits, withdrawals, check cashing, loan payments, and all other transactions initiated by Customers in person, by mail, online, phone, or in the night deposit bags).
Completes monthly audits, video/camera review and security reports.
Escalates Customer issues for approval whenever necessary. Addresses, resolves and records Customer complaints using Contact Management.
Continually monitors operational results and makes recommendations for modifications/improvements.
Originates all deposit accounts and related services, as well as retail lending products, such as: HELOC’s, HELOAN’s, Auto Loans, Personal Loans, ODLOC, and Mass Save Loans.
Represents the Bank through active involvement in community and industry organizations.
Performs additional duties as requested, needed or assigned.

Charles River Bank is an Equal Opportunity Employer that offers a safe, diverse, drug-free workplace.

Job Type: Full-time

Pay: $58,000.00 - $78,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Flexible spending account
Health insurance
Life insurance
Paid time off

Ability to Commute:

Mendon, MA 01756 (Required)

Ability to Relocate:

Mendon, MA 01756: Relocate before starting work (Required)

Work Location: In person

Quick Apply

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assistant branch manager jobs in worcester, ma

Assistant Branch Manager - Mendon

Assistant Customer Experience Manager

Senior Banker III

Assistant Branch Manager

Administrative Assistant

Assistant Branch Manager

Member Relationship Representative III (onsite in Worcester, MA)

Assistant Store Manager - Framingham Route 9

Food Services Assistant (Food Service Assistant)

Commercial Relationship Manager

Teller Supervisor

Merchandising ASM

Senior Banker I

Senior Universal Banker (III)

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