Top 505 Crew supervisor Jobs in Worcester, Ma

Factory Repair Supervisor
IPG Photonics —Oxford, MA
- $70,550 - $97,359 a year
- Mid-level
- Office
- Travel
- Health savings account
- AD&D insurance
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6d
Call Center Supervisor
Renewal by Andersen | Esler Companies —Worcester, MA
- $80,000 - $100,000 a year
- Full-time
- Mid-level
- US work authorization
- Communication skills
- Profit sharing
- Paid holidays
Scheduling Supervisor
Aveanna Healthcare —Worcester, MA
- $50,000 - $55,000 a year
- 8 hour shift
- Sales
- Mid-level
- Bachelor's degree
- Mileage reimbursement
- Opportunities for advancement
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7d
Cust Serv Supervisor
Imperial Distributors, Inc. —Worcester, MA
- $53,000 - $75,000 a year
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Dental insurance
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11d
Site Supervisor
Youre With US Inc —Worcester, MA
- $25 - $30 an hour
- Background check
- CPR Certification
- Clean driving record
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Area Supervisor
Domino's Pizza —Worcester, MA
- Full-time
- Mid-level
- Quick service & fast food restaurant
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Assistant Dining Room Supervisor
The Briarwood Community —Worcester, MA
- $18 - $19 an hour
- Full-time
- Communication skills
- Entry level
- Time management
- Paid holidays
- Disability insurance
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Distribution Supervisor
Bimbo Bakeries USA —Millbury, MA
- $71,300 - $92,700 a year
- Weekends as needed
- Mid-level
- Microsoft Office
- High school diploma or GED
- Paid time off
- 401(k) matching
Clinical Supervisor, Gardner
Clinical & Support Options Inc —Gardner, MA
- $70,000 - $77,000 a year
- Full-time
- Bilingual
- LMFT
- Mid-level
- Health insurance
- Dental insurance
Licensed Clinical Supervisor | CSA Worcester
Gandara Mental Health Center, Inc. —Worcester, MA
- $77,000 - $85,000 a year
- Bilingual
- LMFT
- Management
- Mileage reimbursement
- Paid holidays
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Nurse Supervisor - Registered Nurse or LPN - Every Other Weekend
St. Patrick's Manor —Framingham, MA
- $38.68 - $58.66 an hour
- Part-time
- CPR Certification
- Nursing
- RN License
- Employee assistance program
- Employee discount
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Clinical Supervisor
Spectrum Health Systems —Westborough, MA
- $84,000 - $87,000 a year
- Full-time
- Acute care
- Microsoft Word
- Management
- Loan repayment program
- Health insurance
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Overnight ESP Clinical Supervisor, Gardner
Clinical & Support Options Inc —Gardner, MA
- $62,000 - $75,000 a year
- Overnight shift
- Bilingual
- LMFT
- Licensed Clinical Social Worker
- Health insurance
- Dental insurance
Supervisor, Security - Hopedale, MA.
Performance Team —Hopedale, MA
- Overtime
- Mid-level
- US work authorization
- Fair chance
Maintenance Supervisor
Little Leaf Farms —Shirley, MA
- Monday to Friday
- Mid-level
- High school diploma or GED
- Plumbing
Quick Apply
4d
RN supervisor FT 11-7am
The Reservoir Center for Health & Rehabilitation —Marlborough, MA
- $45 - $47 an hour
- Overtime
- Nursing
- RN License
- Mid-level
- Paid training
- Health insurance
Bilingual Project Supervisor – Roofing, Siding, & Windows
Trinity Roofing —Leominster, MA
- $65,000 - $85,000 a year
- Full-time
- Spanish
- Construction site
- English
Quick Apply
10h
Family Support Services Supervisor, Gardner
Clinical & Support Options Inc —Gardner, MA
- $70,000 - $77,000 a year
- Weekends as needed
- Bilingual
- LMFT
- Management
- Health insurance
- Dental insurance
Canvass Supervisor- Leadership Role
DaBella —Westborough, MA
- $23.50 an hour
- Full-time
- Background check
- Clean driving record
- Mid-level
- Health savings account
- Paid holidays
Quick Apply
7d
Registered Nurse (RN) Supervisor
Saint Vincent Hospital —Worcester, MA
- $45.26 - $70.15 an hour
- Full-time
- CPR Certification
- Nursing
- Hospital
- Health savings account
- Health insurance

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Factory Repair Supervisor

IPG Photonics -
Oxford, MA

Quick Apply

Job Details

$70,550 - $97,359 a year
6 days ago

Benefits

Health savings account
AD&D insurance
Employee stock purchase plan
Paid holidays
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Tuition reimbursement
Adoption assistance
Parental leave
Employee assistance program
Vision insurance
401(k) matching
Paid sick time
Pet insurance

Qualifications

Managing technical support teams
Stakeholder engagement
Staff supervision
Team supervision
Managing teams in a customer support role
Phone communication
Workplace dispute resolution
Managing clients in a customer support role
Data interpretation
Customer support
Managing projects
Productivity software
Task assignment
Negotiation in dispute resolution
Technical Proficiency
Cross-functional communication

Full Job Description

IPG Photonics is seeking a highly motivated and experienced individual to fill a critical role in the factory repair of IPG lasers, leading a team of technicians to fulfill the repairs.

IPG Photonics is a global leader and innovator of fiber laser technology. Our fiber laser technology is a significant enabler for our customers to revolutionize and disrupt a range of industries, including materials processing, high-tech electronics, advanced battery technology, automotive, aerospace, medical, and defense. The IPG Laser Systems group empowers its customers with powerful, reliable, and energy-efficient solutions.

Responsibilities

Supervisory leadership:

Monitor team's performance metrics and identify areas for improvement and implement corrective actions as needed.
Foster a customer-centric culture within the repair center team, emphasizing responsiveness, accuracy, and high-quality repairs.

Repair Center Oversight:

Manage and oversee the repair center operations, including diagnosing and repairing product issues, managing spare parts inventory, and ensuring timely completion of repairs.
Collaborate with technical experts and engineers to troubleshoot complex product issues and develop effective repair solutions.
Implement quality control measures to ensure repaired products meet company standards and customer expectations.

Service-related Activities Oversight:

Provide direct customer communications, updates and support customer escalations.
Maintain the technical knowledge database and know-how for lasers within the repair center's area of responsibility. Be the go-to person for customers and colleagues for all assigned laser products.
Coordinate and oversee all service-related activities, including warranty claims processing, product replacements, and service contract management.
Ensure compliance with service policies, procedures, and documentation to ensure that IPG follows industry regulations and company standards.
Collaborate with cross-functional teams, including product development, engineering, and quality assurance, to identify and address recurring product issues and improve product reliability.
Drive assigned continuous improvement initiatives to enhance service efficiency, reduce costs, and increase customer satisfaction.

Requirements:

Education and Experience

Associate's degree, technical certificate/degree, or technical equivalent
3-5 years laser, photonics or other sophisticated capital equipment field service experience

Required Abilities:

Proven experience in customer support or technical support management, preferably in a product-based industry.
Strong organizational skills with the ability to effectively prioritize tasks, manage multiple projects simultaneously, and meet deadlines.
Excellent leadership and management abilities, with a focus on fostering teamwork, accountability, and continuous improvement.
Technical aptitude and understanding of product design, engineering principles, and troubleshooting methodologies.
Excellent communication and interpersonal skills, with the ability to interact effectively with customers, team members, and stakeholders at all levels.
Analytical mindset with the ability to analyze data, identify trends, and make data-driven decisions to improve operational efficiency and customer satisfaction.
Commitment to delivering exceptional customer service and a passion for continuously improving the customer experience.
Excellent interpersonal, negotiation, and conflict resolution skills.
Ability to prioritize tasks and to delegate them when appropriate.
Proficient with Microsoft Office Suite or related software.

PHYSICAL REQUIREMENTS

Prolonged periods of sitting and working on a computer.
- Ability to communicate effectively in person, by telephone, and through virtual communication platforms.
- Must be able to lift up to 15 pounds regularly and up to 25 pounds occasionally.
- Ability to move throughout office, manufacturing, and customer environments.
- Ability to travel domestically, including extended periods of sitting during transportation.

WORK ENVIRONMENT
This is a 100% on-site Position
The work environment is primarily a service repair depot, setting with occasional exposure to offices, warehouses and production environments. Appropriate personal protective equipment (PPE) may be required when visiting operational facilities.

IND123

#ZR

Req Benefits: Pay Range: The pay range on this posting applies to the role in the primary location specified. If the candidate would ultimately work outside of the primary location posted, the applicable range could differ. Actual starting pay is determined by a number of factors including relevant skills, qualifications, and experience. Other Compensation: Employees in this role are eligible for additional rewards which could include: Annual Discretionary Bonus or Sales Bonus as Applicable Benefits Provided: All Regular* US employees receive: Paid vacation time accrued based on years of service Paid sick time 12 (twelve) Paid Holidays Each Calendar Year *Prorated for reduced hour schedules Additional Benefits Offered: IPG also offers access to: Medical, dental, and vision insurance plans with options for HSA/FSA Dependent Care FSA Paid Basic Life and AD&D Insurance Short-term and Long-term Disability insurance 401(k) plan with Company matching Employee Stock Purchase Plan (ESPP) Tuition Reimbursement Program Employee Assistance Program (EAP) Adoption Assistance Pet Insurance Parental Bonding Leave Bright Horizons Backup Care Bright Horizons College Coach *Benefits eligibility may differ by program for reduced hour schedules. Deadline and How to Apply This job posting will remain active until a candidate is identified and/or the Company rescinds the job posting. For full consideration, please click on the link to apply.
Compensation: MA: $70,550 - 97,359

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Refine Your Search

crew supervisor jobs in worcester, ma

Factory Repair Supervisor

Call Center Supervisor

Scheduling Supervisor

Cust Serv Supervisor

Site Supervisor

Area Supervisor

Assistant Dining Room Supervisor

Distribution Supervisor

Clinical Supervisor, Gardner

Licensed Clinical Supervisor | CSA Worcester

Nurse Supervisor - Registered Nurse or LPN - Every Other Weekend

Clinical Supervisor

Overnight ESP Clinical Supervisor, Gardner

Supervisor, Security - Hopedale, MA.

Maintenance Supervisor

RN supervisor FT 11-7am

Bilingual Project Supervisor – Roofing, Siding, & Windows

Family Support Services Supervisor, Gardner

Canvass Supervisor- Leadership Role

Registered Nurse (RN) Supervisor

I want to receive the latest job alert for crew supervisor in worcester, ma

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