Top 16 Financial services remote customer support Jobs in Worcester, Ma

Card Services Representative
Central One Federal Credit Union —Shrewsbury, MA
- $19.03 - $24.50 an hour
- Full-time
- Hybrid work
- Writing skills
- Research
- Office
2d
Part Time Customer Care Representative (27.5 hours)
bankHometown —Putnam, CT
- $25 - $26 an hour
- Extended hours
- High school diploma or GED
- Organizational skills
- 1 year
Customer Care Representative
bankHometown —Putnam, CT
- $25 - $26 an hour
- Extended hours
- High school diploma or GED
- Organizational skills
- 1 year
Call Center Agent
Hanscom Federal Credit Union —Littleton, MA
- $22.23 - $27.79 an hour
- Extended hours
- Hybrid work
- Computer literacy
- Basic math
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Call Center Representative - Franklin
Rockland Trust —Franklin, MA
- $20 - $24 an hour
- High school diploma or GED
- Bachelor's degree
- Experience equivalent to degree accepted
- Wellness program
- Health insurance
National Services Representative
NEIGHBORHOOD ASSISTANCE CORP. OF AMERICA —Worcester, MA
- $18 - $22 an hour
- Full-time
- Bilingual
- Customer service
- Entry level
- Health insurance
- Dental insurance
Quick Apply
Customer Care Center Specialist
Country Bank for Savings —Ware, MA
- $20 - $25 an hour
- Part-time
- Microsoft Outlook
- Writing skills
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Electronic Services - ATM/Debit Specialist
Savers Bank —Southbridge, MA
- $20.50 - $25.00 an hour
- Full-time
- Computer literacy
- Mid-level
- Office
Quick Apply
Call Center Representative Trainee
unibank —Whitinsville, MA
- $18 - $21 an hour
- Full-time
- Spanish
- High school diploma or GED
- Math
Quick Apply
Contact Center Representative
unibank —Whitinsville, MA
- $20 - $23 an hour
- Full-time
- Bilingual
- Computer literacy
- Research
Quick Apply
Customer Contact Center Supervisor
unibank —Whitinsville, MA
- $25 - $32 an hour
- Full-time
- Bilingual
- Sales
- Research
Quick Apply
Contact Center Specialist Trainee
Middlesex Savings Bank —Medway, MA
- $36,010 - $46,219 a year
- Extended hours
- Hybrid work
- Bilingual
- Computer literacy
- No experience needed
Relationship Growth & Engagement Specialist
unibank —Whitinsville, MA
- $21 - $25 an hour
- Full-time
- High school diploma or GED
- Computer skills
- 1 year
Quick Apply

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Patient Access Representative
Vinani Inc. DBA Raisso —Peterborough, NH
Experience with demographic and insurance data entry into computer database systems. You will collaborate closely with patients, physician offices, and…
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4d
Marlborough ED Registration Representative 21 Hours Evenings
UMass Memorial Health —Marlborough, MA
General administrative duties include answering telephones, assisting with patient wayfinding, and providing estimates. High school graduate or GED required.
$17.69 - $28.01 an hour

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Consumer Support Unit - Consumer Support Associate
Phillips & Cohen Associates Ltd. —Gahanna, OH
Administrative or Customer Service experience required (1-3 years in the financial services field preferred). Promptly and accurately fulfill consumer requests…
$18 an hour
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Special Handling Agent
IQVentures —Dublin, OH
While most responsibilities are completed via email and internal systems, you will also make outbound calls when necessary to obtain additional information.
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Card Services Representative

Central One Federal Credit Union -
Shrewsbury, MA

Apply Now

Job Details

Full-time
$19.03 - $24.50 an hour
2 days ago

Qualifications

Phone communication
Writing skills
Research
Microsoft Office
Client interaction via phone calls

Full Job Description

Description:

JOB STATUS: Non-Exempt

REPORTS TO: Card Services Manager

SUPERVISES: None

WHO WE ARE: At Central One, our values are to Deliver Exceptional Service, Work as a Team, Have Fun, and the Credit Union philosophy of People Helping People; all while striving to be C.E.N.T.R.A.L. One Ambassadors. CENTRAL stands for Caring, Enthusiastic, Nimble, Team-Oriented, Resilient, Altruistic and Loyal. At the core of our values lies a commitment to our community, members, and employees, with a focus on overall well-being.

PRIMARY FUNCTIONS: Support Card Services functions with responsibility for a variety of daily processing, administrative, research and maintenance tasks, ensuring a world class level of member service, performed promptly, accurately and efficiently.

Pay Range: $19.03 - $24.50 per hour commensurate with experience

Schedule: This position is eligible for a hybrid work arrangement with a combination of in office and remote days upon completion of in-office training period.

DUTIES AND RESPONSIBILITIES:

Responsible for the daily accurate processing of all network Debit and Credit card and ATM transactions to the Credit Union’s systems.
Research and resolve basic Debit and Credit card issues as they arise.
Assist with creating procedures and training tools for new products and services.
Assist with certification and testing with various vendors in the development of new products and processes.
Responsible for issuing and ordering new cards as needed, as well as other related activities.
Assist with the daily initiation activities related to card fraud, including preparing, reviewing and processing affidavits; reviewing daily reports for suspicious activity, as well as daily fraud alerts presented through our fraud management systems.
Develop and maintain a strong knowledge of various systems and technologies that are necessary to support card services functions.
Cross-train in other duties as required, including cross-positional duties and tasks to ensure appropriate dual security controls.
Work cooperatively with other departments to ensure timely resolution of card related issues. Maintain knowledge of and adhere to all applicable policies, procedures and regulations.
Stay current on job-related equipment, procedures and/or information by reading handouts/memos, attending meetings and seminars and other necessary means.
Adhere to all applicable Credit Union policies, procedures and regulations.
Maintain community involvement and participate in special projects, as needed
Perform other duties as requested or assigned.

Requirements:

Education: Two-year college degree required.

Experience: 1-3 years work experience required, preferably with a banking/credit union operations department; general knowledge of department functions within a financial institution.

Skills: Strong analytical and problem solving skills and the ability to work independently in a fast – paced environment, strong attention to detail and excellent verbal and written communication skills required. Proficient with MS Office, ability to adapt to job specific technologies; ability to interact professionally on the telephone and through electronic means.

Traits: Capacity to work well with others, dependability, initiative, resourcefulness, confidentiality, professionalism and analytical.

Apply Now

Refine Your Search

financial services remote customer support jobs in worcester, ma

Card Services Representative

Part Time Customer Care Representative (27.5 hours)

Customer Care Representative

Call Center Agent

Call Center Representative - Franklin

National Services Representative

Customer Care Center Specialist

Electronic Services - ATM/Debit Specialist

Call Center Representative Trainee

Contact Center Representative

Customer Contact Center Supervisor

Contact Center Specialist Trainee

Relationship Growth & Engagement Specialist

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