HR Solution Center Representative Tier 1, 40 Hours.
UMass Memorial Health —Worcester, MA
- $20.18 - $36.32 an hour
- Online Application
- Hybrid work
- High school diploma or GED
- 1 year
- Communication skills
HR Generalist
Imperial Distributors, Inc. —Worcester, MA
- $65,000 - $85,000 a year
- Mid-level
- Presentation skills
- Bachelor's degree
- Health insurance
- Dental insurance
Quick Apply
Human Resources Generalist - HR
West Side House —Worcester, MA
- Full-time
- High school
- Computer literacy
- English
- Paid holidays
- Gym membership
Quick Apply
Human Resources Generalist
SEVEN HILLS FOUNDATION INC —Worcester, MA
- $60,000 a year
- Full-time
- OSHA
- Mid-level
- Office
- Paid holidays
- Tuition reimbursement
8d
Benefits Coordinator
The Town of Shrewsbury —Shrewsbury, MA
- Mid-level
- Office
- Organizational skills
- Health insurance
- Paid time off
14d
Human Resource Office Assistant
Family Health Center —Worcester, MA
- $20.19 - $23.56 an hour
- Full-time
- Microsoft Word
- Microsoft Outlook
- Office
Quick Apply
4d
HR Administrator
MutualOne Bank —Framingham, MA
- $65,076 - $100,020 a year
- Email
- Hybrid work
- Mid-level
- Office
- Bachelor's degree
- Dental insurance
- Flexible spending account
Quick Apply
Training Specialist
TotalEnergies —Hopkinton, MA
- Entry level
HR Partner, Human Resources
Amazon.com Services LLC —Charlton, MA
- $51,300 - $89,800 a year
- Full-time
- Microsoft Outlook
- Mid-level
- Bachelor's degree
- AD&D insurance
- Health insurance
11d
Human Resources Generalist
BEHAVIORAL HEALTH NETWORK INC —Worcester, MA
- $60,000 - $75,000 a year
- Google Workspace
- Research
- Mid-level
- Health insurance
- Dental insurance
Onboarding Coordinator
New England Center for Children Inc —Southborough, MA
- $50,000 - $56,000 a year
- Full-time
- Background check
- Microsoft Excel
- Microsoft Outlook
7d
Human Resources Generalist
Abba Home Care LLC —Worcester, MA
- $33 - $36 an hour
- Full-time
- Oracle
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
17h
HR Generalist
TotalEnergies —Hopkinton, MA
- Senior level
Senior HR Generalist
Web Industries Inc —Marlborough, MA
- $70,000 - $80,000 a year
- Full-time
- Hybrid work
- Office
- Recruiting
- Organizational skills
- Employee stock ownership plan
Learning and Development Specialist - Seven Hills Children's Division Stetson School
Seven Hills Foundation —Barre, MA
- $27.44 - $29.44 an hour
- Full-time
- Microsoft Excel
- 5 years
- Writing skills
- Health savings account
- Health insurance
Quick Apply
12h
Learning and Development Specialist - Seven Hills Children's Division
Seven Hills Foundation —Worcester, MA
- $27.44 - $29.44 an hour
- Full-time
- Microsoft Excel
- 5 years
- Writing skills
- Health savings account
- Health insurance
Quick Apply
12h
Pediatric Ventilator Specialist (RRT, or RN)-$45.00 – $50.00 per hr-$4,000 Sign – Southborough, MA
P3SG LLC —Southborough, MA
- $45 - $50 an hour
- Full-time
- Background check
- Patient monitoring
- RN License
- Mileage reimbursement
- Health insurance
Quick Apply
Payroll & HR Administrator
Ballard Truck Center —Worcester, MA
- $23 - $27 an hour
- Mid-level
- Office
- High school diploma or GED
Quick Apply
4d
Commercial Insurance Learning Specialist
MAPFRE —Webster, MA
- $58,800 - $104,700 a year
- Hybrid work
- Classroom
- Mid-level
- Bachelor's degree
- Health insurance
- Tuition reimbursement
Human Resources Coordinator
Macura Excavating —Sterling, MA
- $25 - $30 an hour
- Full-time
- Hybrid work
- Microsoft Excel
- Oracle
- Mid-level
Quick Apply
1d

I want to receive the latest job alert for hr specialist in worcester, ma

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

hr specialist jobs near worcester, ma

Human Resources Generalist jobs in Hopkinton, MA

Human Resources Generalist jobs in Worcester, MA

Human Resources Administrator jobs in Worcester, MA

Human Resources Assistant jobs in Worcester, MA

Senior Human Resources Generalist jobs in Houston, TX

Human Resources Generalist jobs in Buffalo, NY

Hr Human Resources jobs in Manhattan, NY

Human Resources Generalist jobs in Catawba, NC

Human Resources Generalist jobs in Mount Pleasant, MI

Hr Generalist jobs in Seattle, WA

Human Resources Generalist jobs in El Paso, TX

Human Resources jobs in Rock Hill, SC

Learning And Development Specialist jobs in Irwindale, CA

Curriculum Development jobs in Denver, CO

Machine Learning jobs in Milwaukee, WI

Learning And Development Specialist jobs in Warren, MI

Learning And Development Specialist jobs in Patrick Space Force Base, FL

Learning And Development Specialist jobs in Wilkes Barre, PA

Human Resources Generalist jobs in Louisville, KY

Human Resources Generalist jobs in Harrisburg, PA

HR Solution Center Representative Tier 1, 40 Hours.

UMass Memorial Health -
Worcester, MA

Apply Now

Job Details

Full-time
$20.18 - $36.32 an hour

Qualifications

Confidential information handling
Spreadsheets
De-escalation techniques
High school diploma or GED
Editing

Full Job Description

Are you an internal caregiver, student, or contingent worker/agency worker at UMass Memorial Health? CLICK HERE to apply through your Workday account.

Exemption Status:

Non-Exempt

Hiring Range:

$20.18 - $36.32

Please note that the final offer may vary within this range based on a candidate’s experience, skills, qualifications, and internal equity considerations .

Schedule Details:

Monday through Friday

Scheduled Hours:

8:30am-5:00pm

Shift:

1 - Day Shift, 10 Hours (United States of America)

Hours:

Cost Center:

99940 - 6177 HR Solution Center

This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

Everyone Is a Caregiver

At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

The Tier One HR Solution Center Representative is responsible for answering inbound employee inquiries across all HR functions, owning the resolution of tier 1 employee and manager inquiries through case management.

Job Description

Major Responsibilities:

1. First point of contact for all HR-related questions and supports employee life-cycle processes, programs, and policies. Must have general knowledge of HR policies and procedures for quick responses to caregivers.

2. Educate and promote the use of self-service tools and technology to help drive self-service utilization.

3. Monitors case load volumes, answers questions, research information, and assists with problem resolution within Service Level Agreements (SLAs) as part of HR case management through phone and self-service.

4. Demonstrate outstanding problem-solving skills to resolve inquires, track status and conduct follow-ups for assigned cases, following the proper escalation procedures as needed.

5. Provides a welcoming and responsive atmosphere, including over the phone, while maintaining high quality customer service.

Position Qualifications:

Required:

1. High school diploma or equivalent.

Experience/Skill:

Required:

1. High degree of integrity and ability to maintain strict confidentiality.

2. Ability to multitask and work under pressure while maintaining a professional attitude.

3. Ability to adapt quickly to change with new processes and procedures.

4. Excellent verbal and/or written communication skills with ability to provide exceptional customer service and de-escalate the customer as needed.

5. Advanced computer skills, including utilizing multiple software systems and Microsoft/Excel.

6. Critical thinking, Problem Solving, self-starting and multi-tasking abilities necessary.

7. Ability to understand and execute HR procedures and policies.

8. Must be organized with strong attention to detail.

9. Requires the ability to work independently, make decisions and edit work of others.

10. Ability to multi-task without losing speed or accuracy.

11. Ability to resolve identified discrepancies.

12. 6 months-1 year experience in a customer service role.

Preferred:

1. Experience in an HR support role.

2. Working knowledge of state and federal employment laws.

3. Functional knowledge of Workday.

Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.

ties at any time.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

We’re striving to make respect a part of everything we do at UMass Memorial Health – for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.

As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.

If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at [email protected]. We will make every effort to respond to your request for disability assistance as soon as possible.

Apply Now

Refine Your Search

hr specialist jobs in worcester, ma

HR Solution Center Representative Tier 1, 40 Hours.

HR Generalist

Human Resources Generalist - HR

Human Resources Generalist

Benefits Coordinator

Human Resource Office Assistant

HR Administrator

Training Specialist

HR Partner, Human Resources

Human Resources Generalist

Onboarding Coordinator

Human Resources Generalist

HR Generalist

Senior HR Generalist

Learning and Development Specialist - Seven Hills Children's Division Stetson School

Learning and Development Specialist - Seven Hills Children's Division

Pediatric Ventilator Specialist (RRT, or RN)-$45.00 – $50.00 per hr-$4,000 Sign – Southborough, MA

Payroll & HR Administrator

Commercial Insurance Learning Specialist

Human Resources Coordinator

I want to receive the latest job alert for hr specialist in worcester, ma

Related Searches

Explore jobs in more locations

Are you an internal caregiver, student, or contingent worker/agency worker at UMass Memorial Health? CLICK HERE to apply through your Workday account.

Everyone Is a Caregiver

Job Seeker Tools

Employer Tools

Browse

Stay Connected