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- Computer literacy
- Research
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Library Professional Associate - Reference Librarian

The Town of Shrewsbury -
Shrewsbury, MA

Apply Now

Job Details

$66,004.06 a year

Qualifications

Computer operation
Customer communication
Computer literacy
Employee relationship building
Computer skills

Full Job Description

Job Opportunities

Welcome to our job posting board! Any positions available with the Town of Shrewsbury will be posted here for reference. You can subscribe to job posting notifications to be automatically alerted to our latest career opportunities by clicking on the NotityMe button.

In the Town of Shrewsbury, we believe that diversity, equity, inclusion, and belonging are the cornerstones of a vibrant and forward-thinking community. We are committed to fostering a workplace where every individual feels valued, respected, and empowered to bring their full, authentic selves to work each day. Our goal is to create an environment where diverse perspectives drive creativity, growth, and innovation, enriching both our organization and the community we serve.

We proudly provide equal employment opportunities to all, regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, veteran status, or any other protected characteristic. We encourage applications from individuals of all backgrounds and are dedicated to cultivating an inclusive culture that celebrates differences and champions equality.

Join us, and help us build a future that embraces everyone.

PLEASE NOTE: The Town of Shrewsbury does not have an electronic job application process (per se). We do allow applicants to download our job descriptions, and email their resumes for open and active positions ONLY. Interested applicants are NOT ENCOURAGED to submit unsolicited resumes. At this time the only permissible formats for resumes are .PDF, .DOC, and .DOCX.

Weekly Hours: 37.5 Hours/Week

Title: Library Professional Associate - Reference Librarian

Location: Library

Bargaining Unit: Non-Union

Supervisor: Library Manager - Head of Adult Services

Hiring Rate: $66,004.06

Summary

Are you passionate about libraries, technology, and helping people access information? Do you thrive in a fast-paced, collaborative environment where your work directly impacts the discovery of both physical and digital resources? If so, we have the perfect opportunity for you!

The Shrewsbury Public Library is seeking a Library Professional Associate - Reference Librarian to join our dedicated team. This key position plays a vital role in connecting the Shrewsbury community to valuable resources. Working as a part of the Adult Services team, you will help create programs, market library resources, teach library technology classes, all while providing a high level of customer service.

This position includes a work schedule with one night per week and Saturdays on a

rotating basis. You will assume a supervisory role during night and weekend shifts, providing leadership and ensuring a smooth operation.

What You’ll Do:

Work with patrons to help locate materials, assist with public access computers, manage study room bookings, and assist with troubleshooting personal devices.

Work closely with the other SPL Reference Librarian to ensure top-notch consistent customer service. Regularly review Reference Desk standard operation procedures to create a cohesive department.
Host regular sessions to educate patrons about library resources including Libby, Hoopla, and Kanopy.

Work collaboratively with the Adult Services team to create a diverse listing of programs.
Assist with the creation of marketing materials, including the print monthly calendar, and social media posts.

Continuously enhance your professional knowledge and skills by staying updated on library trends, best practices, and emerging technologies.

What We’re Looking For:

ALA accredited Masters of Library and Information Sciences Degree; two years of professional experience in library reference services; or an equivalent combination of education and experience.

Thorough knowledge of professional library methods, reference resources and practices; knowledge of books, authors and readers’ interests; skill in the operation of computer systems and online systems and databases; basic skills in applying library research methods and practices.

Ability to interact tactfully and appropriately with library patrons; ability to work independently with a minimum of supervision; ability to establish and maintain an effective working relationship with superiors, subordinates, peers and the general public.

Experience with technology-based library services, including downloading online content, managing public computers and printing services, etc.

Ability to work in a fast-paced environment.

Dependability, adherence to scheduled hours.

Commitment to excellence in customer service; strong oral and written communication skills; organizational skills.

Two years of work experience in a busy library system is preferred.

Experience with automated library systems preferred, specifically Evergreen ILS (C/W MARS).

Working Conditions:

Work is performed primarily in the reference and circulation area, where the noise level is loud.

The employee operates standard library equipment and complex information systems.

Duties require constant interaction with library patrons to provide information and assistance, in person, by telephone or online.

The employee has access to confidential patron records.

Errors could result in patron dissatisfaction, delay or disruption of services or financial loss.

Moderate physical effort is required to perform most duties. The employee is frequently required to stand, walk, sit, speak, hear, and use hands to operate equipment. Able to move and lift materials up to 25 pounds. Vision requirements include the ability to read routine documents and use a computer. Often required to push or pull book trucks weighing up to 50 pounds. May be required to stand for extended periods of time.

How to Apply

If you’re excited about shaping the future of library services and making a difference in the lives of our patrons, we’d love to hear from you! Apply today and be part of a team that’s dedicated to providing exceptional service and supporting the growth and development of our community.

To learn more, please review the full job description. Interested candidates should submit their resume and cover letter to Lilianne Exinor, Human Resources Coordinator, at [email protected]. Initial review of applicants will be on July 17, 2026. The position is open until filled.

Apply Now

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librarian jobs in worcester, ma

Library Professional Associate - Reference Librarian

BRANCH MANAGER

Sunday Reference Librarian

Collection Development & Acquisitions Librarian

Middle School Librarian

Media Specialist/School Librarian

Librarian/Media Teacher - Charlton Street Elementary School

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