Top 1594 Quality training lead Jobs in Worcester, Ma

Quality Assistant
BEHAVIORAL HEALTH NETWORK INC —Worcester, MA
- $21.50 - $25.27 an hour
- Microsoft Outlook
- Mid-level
- Databases
- Health insurance
- Dental insurance
Lead Qualification Specialist
Alpha NetSolutions, Inc. —Millbury, MA
- $19 - $29 an hour
- Part-time
- Hybrid work
- Research
- Mid-level
- Office
- Work from home
Quick Apply
5d
Quality Control Specialist II - CMM Operator
CoorsTek Inc —Worcester, MA
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Basic math
Quick Apply
Quality Director (24568)
Ardent Staffing Solutions —Westborough, MA
- $130,000 - $145,000 a year
- Full-time
- Background check
- Engineering
- Pass drug screening
- Disability insurance
- Health insurance
Quick Apply
Landscape Foreman/Laborer/Benefits!
McCarthy's Landscaping & Irrigation Inc, —West Boylston, MA
- $20 - $26 an hour
- Full-time
- Mid-level
- Ability to lift 50 pounds
- Driver's License
- Paid holidays
- Health insurance
Quick Apply
Production Lead - 3rd Shift
Altium Packaging LP —Franklin, MA
- $29.52 - $37.69 an hour
- 8 hour shift
- Mid-level
- High school diploma or GED
- Warehouse
- Health insurance
- Dental insurance
Quick Apply
Customer Service Manager
E-ZPass MA/TransCore —Auburn, MA
- $70,000 - $90,000 a year
- Full-time
- Spanish
- 5 years
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
17h
General Manager - Dave's Hot Chicken
Dave's Hot Chicken —Worcester, MA
- From $75,000 a year
- Full-time
- Sales
- Mid-level
- Quick service & fast food restaurant
- Paid training
- Health insurance
Quick Apply
Quality Supervisor
The Judge Group —Worcester, MA
- $60,000 - $80,000 a year
- Full-time
- Mid-level
- Leadership
- Communication skills
Quick Apply
Warehouse Associate, 2nd Shift
Cardinal Health —Boylston, MA
- $25 an hour
- Overtime
- Forklift
- High school diploma or GED
- Ability to lift 50 pounds
- Paid parental leave
- Health savings account
Driver
BEHAVIORAL HEALTH NETWORK INC —Worcester, MA
- $21.50 - $25.00 an hour
- Clean driving record
- Computer literacy
- High school diploma or GED
- Health insurance
- Dental insurance
4d
Service Appointment Coordinator
Harr Motor Group —Worcester, MA
- $20 - $35 an hour
- Full-time
- Dealership
- Communication skills
- Entry level
- Paid training
- Paid time off
Quick Apply
Quality Assistant II
BEHAVIORAL HEALTH NETWORK INC —Worcester, MA
- $23.00 - $29.90 an hour
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Health insurance
- Dental insurance
Quality Lead
HEIDELBERG ENGINEERING INC —Franklin, MA
- Full-time
- Senior level
Quick Apply
Warehouse Lead Associate
Cardinal Health —Boylston, MA
- $26.50 - $35.80 an hour
- Overtime
- Mid-level
- Forklift
- High school diploma or GED
- Paid parental leave
- Health savings account
Intake Coordinator
BEHAVIORAL HEALTH NETWORK INC —Worcester, MA
- $21.50 - $23.00 an hour
- Mid-level
- High school diploma or GED
- Organizational skills
- Health insurance
- Dental insurance
2d
Customer Service Manager
TransCore, LP —Auburn, MA
- $70,000 - $90,000 a year
- Full-time
- Spanish
- 5 years
- Mid-level
Quick Apply
WIM Investigator II, AmSec WIM
Amazon.com Services LLC —Westborough, MA
- $74,400 - $130,100 a year
- Full-time
- Mid-level
- Psychology
- Mentoring
- AD&D insurance
- Health insurance
Team Member
Papa Johns —Worcester, MA
- Part-time
- No experience needed
- High school diploma or GED
- Quick service & fast food restaurant
- Paid training
- Health insurance
Quick Apply
Office Services Coordinator
Cumberland Farms, Inc. —Westborough, MA
- $24.55 - $32.73 an hour
- Full-time
- Spanish
- Customer service
- Mid-level
- Health savings account
- Health insurance
Quick Apply

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quality training lead jobs near worcester, ma

Quality Assistant

BEHAVIORAL HEALTH NETWORK INC -
Worcester, MA

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Job Details

$21.50 - $25.27 an hour

Benefits

Health insurance
Dental insurance
Tuition reimbursement
Paid time off
Employee assistance program
Vision insurance
403(b)

Qualifications

High school diploma or GED
Data-driven problem-solving

Full Job Description

Behavioral Health Network (BHN) is a leading statewide provider of behavioral health services and a Certified Great Place to Work. Since 1938, BHN has helped individuals, families, and communities thrive through compassionate, high-quality care and support. With deep roots in Western Massachusetts and a growing presence across the Commonwealth, we are seeking a Quality Assistant to join our Corporate Quality Assurance team in Worcester. This role supports compliance monitoring, data management, performance measurement, accreditation readiness, and continuous quality improvement across BHN programs.

What We Offer:

Purpose-Driven Work – Support the quality and integrity of behavioral health services that make a meaningful difference in people’s lives.
Organization-Wide Impact – Help programs maintain accurate data, strong documentation, and readiness for regulatory and accreditation reviews.
Meaningful Quality Improvement – Contribute to practical improvements that strengthen program performance and service outcomes.
Broad Organizational Exposure – Collaborate with Quality Assurance, program staff, leadership, and other corporate teams across BHN.
Professional Growth – Build experience in healthcare quality, compliance, analytics, accreditation, reporting, and performance improvement.
Supportive Team Culture – Join a collaborative workplace guided by our HEART values: Humanity, Empowerment, Accountability, Respect, and Teamwork.
Comprehensive Benefits – Generous PTO, 403(b), tuition reimbursement, medical, dental, vision, employee assistance programs, and more.
Certified Great Place to Work – Work for an organization recognized for creating a positive and engaging employee experience.

What You Will Do:

Collect, validate, and maintain program-level quality and performance data across multiple BHN programs.
Generate routine quality, compliance, audit, and performance reports for program and leadership review.
Assist with developing and maintaining dashboards, scorecards, charts, and other data visualizations.
Review documentation using standardized audit tools, checklists, and established quality indicators.
Support internal compliance reviews and preparation for external reviews involving CARF, MassHealth, DPH, CMS, managed care entities, and other regulatory or accreditation bodies.
Compile audit evidence, supporting documentation, and follow-up materials for quality reviews and leadership reporting.
Track corrective-action plans, assigned follow-up items, timelines, and implementation status with Quality Supervisors and program leadership.
Identify data discrepancies, documentation gaps, and emerging trends and communicate findings to the appropriate team members.
Assist with data collection for grants, contracts, accreditation, regulatory reporting, and organizational initiatives.
Support quality-improvement initiatives using established methods, including PDSA cycles and action planning.
Participate in committees, workgroups, project meetings, and department meetings; document minutes and track action items.
Help develop, organize, and maintain policies, procedures, workflows, standard operating procedures, training materials, and job aids.
Support satisfaction surveys, outcome measurements, performance-measurement plans, and special quality projects.
Maintain organized departmental databases, electronic records, and quality documentation while protecting confidential agency, employee, and client information.

Who You Are:

High School Diploma or GED required; an Associate’s Degree in Healthcare Administration, Public Health, Business Administration, Human Services, Quality Management, or a related field is preferred.
At least one year of experience in healthcare, quality assurance, compliance, administrative support, data management, or a related field preferred.
Experience with Microsoft Excel, Word, PowerPoint, Outlook, Teams, SharePoint, Smartsheet, electronic health records, or healthcare reporting systems preferred.
Strong organizational, analytical, and problem-solving skills, with the ability to manage responsibilities across multiple programs.
Ability to analyze data, identify trends, maintain accuracy, and communicate findings clearly.
Excellent verbal and written communication skills and the ability to work professionally with program staff, leadership, and other stakeholders.
Ability to manage multiple priorities, meet deadlines, respond to changing needs, and refocus after interruptions.
Ability to maintain confidentiality, work independently and collaboratively, and develop proficiency with additional software and reporting systems.
Ability to work on-site in Worcester.

We Hire for HEART!

Since 1938, BHN has delivered high-quality, culturally responsive behavioral health care to individuals, families, and communities throughout Massachusetts. Our core values — Humanity, Empowerment, Accountability, Respect, and Teamwork — guide how we lead, how we serve, and how we support one another. If you’re ready to make a meaningful difference as part of a mission-driven organization, we’d love to hear from you.

Pay Range: $21.50-$25.27

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

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Refine Your Search

quality training lead jobs in worcester, ma

Quality Assistant

Lead Qualification Specialist

Quality Control Specialist II - CMM Operator

Quality Director (24568)

Landscape Foreman/Laborer/Benefits!

Production Lead - 3rd Shift

Customer Service Manager

General Manager - Dave's Hot Chicken

Quality Supervisor

Warehouse Associate, 2nd Shift

Driver

Service Appointment Coordinator

Quality Assistant II

Quality Lead

Warehouse Lead Associate

Intake Coordinator

Customer Service Manager

WIM Investigator II, AmSec WIM

Team Member

Office Services Coordinator

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