Top 239 Retail operations Jobs in Worcester, Ma

University Gear Shop Part Time Store Manager
University Gear Shop —Worcester, MA
- $21 - $24 an hour
- 8 hour shift
- Microsoft Excel
- Microsoft Outlook
- Merchandising
- Health insurance
- Dental insurance
Quick Apply
2h
Distribution Center Operations Supervisor - Worcester
TJ Maxx —Worcester, MA
- $61,000 - $82,100 a year
- Full-time
- Background check
- Mid-level
- High school diploma or GED
- Health savings account
- Paid holidays
District Manager-New England
Tommy Bahama —Natick, MA
- $94,000 - $125,000 a year
- Weekends as needed
- 7 years
- Merchandising
- Mentoring
Quick Apply
Customer Service Manager
Stop & Shop —Framingham, MA
- $64,800 - $97,200 a year
- Weekends as needed
- Mid-level
- Supervising experience
- Bachelor's degree
Business Operations Associate - Full Time
CarMax —Westborough, MA
- $17.40 - $36.90 an hour
- 8 hour shift
- Dealership
- Mentoring
- Organizational skills
- Paid jury duty
- Paid holidays
Operations Manager
CVS Health —Shrewsbury, MA
- $20 - $34 an hour
- Overtime
- Inventory management
- No high school diploma
- Mid-level
- Health insurance
- Dental insurance
7d
District Supervisor - Central MA
Sierra —Framingham, MA
- $95,800 - $122,100 a year
- Full-time
- Merchandising
- Mid-level
- Bachelor's degree
- Health savings account
- Paid holidays
Sales and Service Leader - Full Time
Sephora —Millbury, MA
- $24.00 - $27.50 an hour
- Weekends as needed
- Hospitality
- Merchandising
- Mid-level
- Health insurance
Store Manager Trainee
Dollar Tree —Worcester, MA
- $63,003.20 - $78,659.36 a year
- Full-time
- Merchandising
- Mid-level
- Ability to lift 50 pounds
- Employee stock purchase plan
- Health insurance
Assistant Manager
LensCrafters —Marlborough, MA
- $20.77 - $37.47 an hour
- Weekends as needed
- 5 years
- Computer literacy
- Merchandising
- Health insurance
- Paid time off
Administrative Assistant II
TJ Maxx —Worcester, MA
- $18.00 - $29.95 an hour
- Full-time
- Microsoft Outlook
- Mid-level
- Office
- Paid parental leave
- Paid holidays
Retail Hardware Store Leader - Full Time
Aubuchon Hardware —Webster, MA
- $70,000 - $80,000 a year
- Overtime
- Background check
- Merchandising
- Mid-level
- Wellness program
- Health savings account
Quick Apply
1d
General Manager
Old Navy —Natick, MA
- $60,800 - $82,100 a year
- Weekends as needed
- Merchandising
- Mid-level
- Office
- Store discount
- Employee stock purchase plan
9d
District Manager (Gas Station/Convenience Store)
Yatco —Marlborough, MA
- $85,000 - $100,000 a year
- Full-time
- Merchandising
- Mid-level
- Business development
- Health savings account
- Health insurance
Quick Apply
2d
Operations Program Manager, GRAISE (Grocery and In Store Experiences) Tech
Amazon.com Services LLC —Hudson, MA
- $127,100 - $171,900 a year
- Full-time
- Computer science
- Computer Science
- Engineering
- AD&D insurance
- Health insurance
Retail Store Area Supervisor -(Key Holder) - Full Time
Ocean State Job Lot —Sturbridge, MA
- $19 - $21 an hour
- Weekends as needed
- 18 years or older
- Google Workspace
- Computer literacy
Assistant General Manager
Nouria Energy Services, Inc. —Shrewsbury, MA
- From $19 an hour
- Weekends as needed
- 18 years or older
- Computer literacy
- Merchandising
Quick Apply
5d
Assistant Retail Store Manager (Northboro)
Amazing Intimate Essentials —Northborough, MA
- $20 - $23 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Health insurance
- 401(k) matching
Quick Apply
6d
Sales Specialist
Lucid Motors —Natick, MA
- $23 an hour
- Weekends as needed
- Dealership
- Mid-level
- High school diploma or GED
- Paid holidays
- Disability insurance
7d
Assistant General Manager
Nouria Energy Services, Inc. —Bellingham, MA
- From $17 an hour
- Weekends as needed
- 18 years or older
- Computer literacy
- Merchandising
Quick Apply
13d

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retail operations jobs near worcester, ma

University Gear Shop Part Time Store Manager

University Gear Shop -
Worcester, MA

Quick Apply

Job Details

Part-time
$21 - $24 an hour
2 hours ago

Benefits

Health insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching
Employee discount

Qualifications

Customer communication
Microsoft Outlook
Expense management
Merchandising
Sales team management
Team development
Technical troubleshooting support
Sales leadership
POS systems
Retail management
Delegation
Staffing management
Technical Proficiency
Mobile devices

Full Job Description

Job description:

Pay: $21.00 - $25.00 per hour

Job description:

Job Title: University Gear Shop Part Time Store Manager

Department: Retail Sales

Location: Worcester, MA

Status: Part-Time

Reports to: District Manager

Part Time: Summer hours: 4 – 7 hours per day Monday – Friday, unless otherwise specified. School year hours: 8 hours per day Monday – Friday, unless otherwise specified. Holidays and days when the school is closed (spring break, winter break, etc.) you will have off. Some weekend and/or evening hours are required.

Health Insurance Benefits: Included

Position Summary: The Store Manager will oversee all aspects of the retail store and is responsible for supervising daily activities, ensuring overall store performance sales goals and profitability are met, and supervising a customer focused part-time sales team. In this role you’ll set the standard of success and develop operational action plans, manage store inventory and cash flow, and work with students, staff, faculty, and alumni to fulfill their product needs. Additionally, you will seek daily to implement and execute the mission of UGS: Drive community engagement and brand recognition by delivering high-quality branded merchandise with passionate, world-class service.

Essential Duties and Responsibilities:

In-store Selling Effectiveness:

Demonstrates/sells products to customers, explains benefits, features, prices, quality, value, and other information to build business through outstanding customer service
Drive store sales and traffic results, executing strategic merchandising initiatives, and consistently achieving key store metrics
Uphold positive working relationships with university officials, UGS partners, and third-party vendors
Maintain optimal floor coverage and schedules to maximize store productivity while staying within established sales per labor hour metrics.
Build and maintain a store environment that is sharply focused on branding and visual merchandising to optimize the shopping experience.
Maintain an organized floor plan with compelling visual product and branded signage standards that are met at all times
Ability to oversee and attend temporary pop-up store events outside of the physical store location

Direct Selling Effectiveness:

Build relationships with campus department and organization leads and promote our ability to provide unique branded merchandise for events, projects and groups.
Work with support team to source apparel and branded merchandise, selecting items that meet the needs of campus department and organization customers, keeping within product pricing, decorating and freight expense standards set by the customer and/or our VP of Retail Operations
Work with support team to secure/create necessary artwork and quotes to be shared with our customers, assuring that all product, pricing, and shipping details are accurately represented
Work with support team and customers to approve virtual samples
Monitor status of open purchase orders to ensure on-time delivery of all products, including timely resolution, communication, and mitigation of future potential problems
Work with support team to assure timely invoicing of direct customers

Build High Performing Teams:

Hire, train and inspire a part-time sales team that is committed to exceeding customers’ expectations while always delivering the highest level of customer service
Provide ongoing team leadership and coaching; lead periodic team meetings, one-on-one staff meetings, yearly performance reviews
Identify, document, and resolve performance issues and policy violations in partnership with the human resources manager
Partner with human resources manager on all benefits, payroll, on-boarding, and off-boarding matters

Operational Excellence:

Implement action plans to improve key performance indicators to maximize business
Work with the UGS team members to help identify opportunities to improve store operations efficiency
Receive products into the ordering systems to validate delivery and inventory levels
Review online orders and prepare merchandise for shipping
Manage controllable expenses and work with the accounting team to provide necessary documentation
Perform and or delegate opening and closing routines including execution of bank deposits, receipt of shipment, and interpret / disseminate UGS directives
Maintain store policies and procedures
Incorporate loss prevention and safety messages into daily operations and work with university officials as the need arises
Maintain a safe and clean environment in accordance with university and UGS policies
Collect and analyze information and data to generate reports
Troubleshoot and aid in problem solving backend and frontend issues as they arise
Work hours are primarily 9am to 5pm Monday – Friday, however availability for varied weekly shifts including occasional weekends, evening events and peak shifts hours required

Community Outreach:

Weekly outreach to departments, faculty, administration, student groups and other auxiliary services for the purpose of building trustworthy relationships
Monthly meeting/communication with UGS contract administrator
Implement all additional services and programs that pertain to community involvement
Be present and available for as many community activities and events as possible
Establish an Advisory Committee that meets four times a year for the purpose of understanding branded needs and measure the success of past performance

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice

Knowledge and Experience:

3+ years’ retail store management, customer service and/or merchandising experience
3+ years’ experience staffing and leading a high performing, customer focused retail sales team
Demonstrated technical expertise in point-of-sale systems and troubleshooting POS issues
Broad range of product knowledge including apparel, hardgoods and tech accessories a plus
Proficiency with Microsoft Office suite of products, especially Outlook, Excel, Word, and Teams
Proficiency with mobile point-of-sale hardware technology
Experience with shipping software a plus

Core Competencies:

Ability to lead and coach individuals and teams, give constructive feedback, and motivate others to be high performers
Consultative customer service through active listening and interpersonal communication
Proven ability to drive sales results
Ability to think critically, problem solve and use sound judgment
Willingness to learn and embrace new procedures and new technologies
Willingness to be flexible with time and adjust to a fast-paced and ever-changing work environment
Detail oriented with proven organizational skills
Ability to work independently and collectively with the team and across multiple entities (vendors, partners, corporate teams)
Strong self-motivation toward the achievement of strategic and tactical goals
High sense of urgency and willingness to take initiative
Positive and professional demeanor with the ability to remain calm in high pressure situations
Ability to maneuver around sales floor, stockroom and mailroom, bend, stoop, and kneel frequently, and lift up to 40 lbs. with or without reasonable accommodation

Education and Training:

Bachelor’s degree or equivalent experience in related field preferred

Salary

$21-$25.00 per hour based on level of experience

Benefits:

401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance

Work Location: In person

Benefits:

Employee discount
Health insurance
Paid time off

Pay: $21.00 - $24.00 per hour

Benefits:

Dental insurance
Health insurance
Paid time off
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

retail operations jobs in worcester, ma

University Gear Shop Part Time Store Manager

Distribution Center Operations Supervisor - Worcester

District Manager-New England

Customer Service Manager

Business Operations Associate - Full Time

Operations Manager

District Supervisor - Central MA

Sales and Service Leader - Full Time

Store Manager Trainee

Assistant Manager

Administrative Assistant II

Retail Hardware Store Leader - Full Time

General Manager

District Manager (Gas Station/Convenience Store)

Operations Program Manager, GRAISE (Grocery and In Store Experiences) Tech

Retail Store Area Supervisor -(Key Holder) - Full Time

Assistant General Manager

Assistant Retail Store Manager (Northboro)

Sales Specialist

Assistant General Manager

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