Top 2123 School program staff Jobs in Worcester, Ma

Quality Assistant
BEHAVIORAL HEALTH NETWORK INC —Worcester, MA
- $21.50 - $25.27 an hour
- Microsoft Outlook
- Mid-level
- Databases
- Health insurance
- Dental insurance
Program Supervisor, Worcester, MA
Key Program, Inc. —Worcester, MA
- $71,680 - $73,680 a year
- Full-time
- Bilingual
- Management
- Mid-level
- Paid holidays
- Health insurance
Employment & Training Specialist 2 - ASL
VIABILITY, INC —Worcester, MA
- $24.76 an hour
- Part-time
- Clean driving record
- Experience working with individuals with disabilities
- Customer service
- Mileage reimbursement
- Health savings account
Quick Apply
3d
Admissions Representative
Rob Roy Academy —Worcester, MA
- From $17 an hour
- Email
- Barbering License
- Cosmetology License
- Public speaking
- Paid time off
- Employee discount
Quick Apply
4d
Administrative Assistant
Bohler —Westborough, MA
- $22 - $28 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Paid parental leave
- Paid holidays
Family Support Coordinator
Thrive Support & Advocacy —Worcester, MA
- $24.00 - $24.50 an hour
- Full-time
- Bilingual
- Background check
- Office
- Health savings account
- Health insurance
Quick Apply
4d
FRONT DESK RECEPTIONIST - Weekends
YWCA CENTRAL MASSACHUSETTS INC —Worcester, MA
- $17 an hour
- Part-time
- 18 years or older
- Computer literacy
- Office
Quick Apply
FRONT DESK RECEPTIONIST- Per Diem
YWCA CENTRAL MASSACHUSETTS INC —Worcester, MA
- $16.50 an hour
- Temporary
- Customer service
- Computer literacy
- High school diploma or GED
Quick Apply
Early Childhood Assistant Teacher
The Goddard School —Worcester, MA
- $16.50 - $18.50 an hour
- Full-time
- Background check
- Classroom
- Preschool
- Health insurance
- 401(k)
Quick Apply
11d
Program Representative
Worcester Housing Authority —Worcester, MA
- $25.29 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Paid time off
Quick Apply
27-28 Administrative Secretary: Student Services Office
Hopkinton Public School District —Hopkinton, MA
- $26.09 - $35.40 an hour
- Full-time
- Writing skills
- Mid-level
- Office
12d
Support Services Clerk - DDS Worcester
State of Massachusetts - MassAbility —Worcester, MA
- $49,175.36 - $64,401.22 a year
- Full-time
- Microsoft Excel
- High school
- Writing skills
Family Engagement Support Worcester Head Start
Worcester Public Schools —Worcester, MA
- $20 - $25 an hour
- Full-time
- Mid-level
Clerk V, Welcome Center Coordinator - Worcester State University
Worcester State University —Worcester, MA
- $55,966.04 a year
- Full-time
- High school
- English
- Mid-level
- Paid holidays
- Disability insurance
7d
Lead and Assistant Child Care Staff
Boys & Girls Club of Worcester —Worcester, MA
- Part-time
- Writing skills
- High school diploma or GED
- Organizational skills
Principal Clerk
Worcester Housing Authority —Worcester, MA
- $24.37 an hour
- Spanish
- Microsoft Outlook
- Writing skills
Quick Apply
Program Assistant
Boys & Girls Club of Worcester —Worcester, MA
- Part-time
- Bilingual
- CPR Certification
- High school diploma or GED
Administrative Assistant - CBHC
BEHAVIORAL HEALTH NETWORK INC —Worcester, MA
- $22 - $25 an hour
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Health insurance
- Dental insurance
Director of College Placement and Post-Secondary Support
Nativity School of Worcester —Worcester, MA
- $55,000 - $70,000 a year
- Weekends as needed
- High school
- Writing skills
- Mid-level
- Tuition reimbursement
(IA) Instructional Assistant (grades 3-6)
Millbury Public Schools —Millbury, MA
- Full-time
- School experience
- Classroom
- CPR Certification

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Quality Assistant

BEHAVIORAL HEALTH NETWORK INC -
Worcester, MA

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Job Details

$21.50 - $25.27 an hour

Benefits

Health insurance
Dental insurance
Tuition reimbursement
Paid time off
Employee assistance program
Vision insurance
403(b)

Qualifications

High school diploma or GED
Data-driven problem-solving

Full Job Description

Behavioral Health Network (BHN) is a leading statewide provider of behavioral health services and a Certified Great Place to Work. Since 1938, BHN has helped individuals, families, and communities thrive through compassionate, high-quality care and support. With deep roots in Western Massachusetts and a growing presence across the Commonwealth, we are seeking a Quality Assistant to join our Corporate Quality Assurance team in Worcester. This role supports compliance monitoring, data management, performance measurement, accreditation readiness, and continuous quality improvement across BHN programs.

What We Offer:

Purpose-Driven Work – Support the quality and integrity of behavioral health services that make a meaningful difference in people’s lives.
Organization-Wide Impact – Help programs maintain accurate data, strong documentation, and readiness for regulatory and accreditation reviews.
Meaningful Quality Improvement – Contribute to practical improvements that strengthen program performance and service outcomes.
Broad Organizational Exposure – Collaborate with Quality Assurance, program staff, leadership, and other corporate teams across BHN.
Professional Growth – Build experience in healthcare quality, compliance, analytics, accreditation, reporting, and performance improvement.
Supportive Team Culture – Join a collaborative workplace guided by our HEART values: Humanity, Empowerment, Accountability, Respect, and Teamwork.
Comprehensive Benefits – Generous PTO, 403(b), tuition reimbursement, medical, dental, vision, employee assistance programs, and more.
Certified Great Place to Work – Work for an organization recognized for creating a positive and engaging employee experience.

What You Will Do:

Collect, validate, and maintain program-level quality and performance data across multiple BHN programs.
Generate routine quality, compliance, audit, and performance reports for program and leadership review.
Assist with developing and maintaining dashboards, scorecards, charts, and other data visualizations.
Review documentation using standardized audit tools, checklists, and established quality indicators.
Support internal compliance reviews and preparation for external reviews involving CARF, MassHealth, DPH, CMS, managed care entities, and other regulatory or accreditation bodies.
Compile audit evidence, supporting documentation, and follow-up materials for quality reviews and leadership reporting.
Track corrective-action plans, assigned follow-up items, timelines, and implementation status with Quality Supervisors and program leadership.
Identify data discrepancies, documentation gaps, and emerging trends and communicate findings to the appropriate team members.
Assist with data collection for grants, contracts, accreditation, regulatory reporting, and organizational initiatives.
Support quality-improvement initiatives using established methods, including PDSA cycles and action planning.
Participate in committees, workgroups, project meetings, and department meetings; document minutes and track action items.
Help develop, organize, and maintain policies, procedures, workflows, standard operating procedures, training materials, and job aids.
Support satisfaction surveys, outcome measurements, performance-measurement plans, and special quality projects.
Maintain organized departmental databases, electronic records, and quality documentation while protecting confidential agency, employee, and client information.

Who You Are:

High School Diploma or GED required; an Associate’s Degree in Healthcare Administration, Public Health, Business Administration, Human Services, Quality Management, or a related field is preferred.
At least one year of experience in healthcare, quality assurance, compliance, administrative support, data management, or a related field preferred.
Experience with Microsoft Excel, Word, PowerPoint, Outlook, Teams, SharePoint, Smartsheet, electronic health records, or healthcare reporting systems preferred.
Strong organizational, analytical, and problem-solving skills, with the ability to manage responsibilities across multiple programs.
Ability to analyze data, identify trends, maintain accuracy, and communicate findings clearly.
Excellent verbal and written communication skills and the ability to work professionally with program staff, leadership, and other stakeholders.
Ability to manage multiple priorities, meet deadlines, respond to changing needs, and refocus after interruptions.
Ability to maintain confidentiality, work independently and collaboratively, and develop proficiency with additional software and reporting systems.
Ability to work on-site in Worcester.

We Hire for HEART!

Since 1938, BHN has delivered high-quality, culturally responsive behavioral health care to individuals, families, and communities throughout Massachusetts. Our core values — Humanity, Empowerment, Accountability, Respect, and Teamwork — guide how we lead, how we serve, and how we support one another. If you’re ready to make a meaningful difference as part of a mission-driven organization, we’d love to hear from you.

Pay Range: $21.50-$25.27

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

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Refine Your Search

school program staff jobs in worcester, ma

Quality Assistant

Program Supervisor, Worcester, MA

Employment & Training Specialist 2 - ASL

Admissions Representative

Administrative Assistant

Family Support Coordinator

FRONT DESK RECEPTIONIST - Weekends

FRONT DESK RECEPTIONIST- Per Diem

Early Childhood Assistant Teacher

Program Representative

27-28 Administrative Secretary: Student Services Office

Support Services Clerk - DDS Worcester

Family Engagement Support Worcester Head Start

Clerk V, Welcome Center Coordinator - Worcester State University

Lead and Assistant Child Care Staff

Principal Clerk

Program Assistant

Administrative Assistant - CBHC

Director of College Placement and Post-Secondary Support

(IA) Instructional Assistant (grades 3-6)

I want to receive the latest job alert for school program staff in worcester, ma

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