Top 167 Service director Jobs in Worcester, Ma

Field Service Director
Waters Corporation —Milford, MA
- $162,000 - $270,000 a year
- Senior level
- Business
- Leadership
4d
Multi-Unit Dining Service Director
NEXDINE, LLC —Westborough, MA
- $105,000 - $115,000 a year
- Full-time
- Office
- Project management
- Senior level
- Paid holidays
- Health insurance
Quick Apply
Family Support Services Supervisor, Gardner
Clinical & Support Options Inc —Gardner, MA
- $70,000 - $77,000 a year
- Weekends as needed
- Bilingual
- LMFT
- Management
- Health insurance
- Dental insurance
RN Case Manager - $15k Sign-On Bonus!
Brookhaven Hospice —Westborough, MA
- $98,000 - $108,000 a year
- Full-time
- CPR Certification
- RN License
- Computer literacy
- Health insurance
- Dental insurance
Customer Service Support
BWT Pharma & Biotech —Marlborough, MA
- $60,000 - $70,000 a year
- Full-time
- ERP systems
- Mid-level
- Microsoft Office
- Health insurance
- Dental insurance
Quick Apply
Home Health Aide-Resident Care Aide
Golden Pond Assisted Living —Hopkinton, MA
- From $19 an hour
- Part-time
- English
- Home Health
- In-person
- Health insurance
- 401(k)
Quick Apply
Food Service Supervisor
Aramark —Worcester, MA
- $20 - $24 an hour
- Nights as needed
- Basic math
- Mid-level
- Mentoring
- Disability insurance
- Health insurance
Director of Resident Care - RN - Assisted Living Facility
Notre Dame Health Care Center, Inc. —Worcester, MA
- Full-time
- Nursing
- RN License
- Customer service
- Paid holidays
- Loan repayment program
Quick Apply
1d
Food Service Supervisor
Aramark —Worcester, MA
- $21 - $25 an hour
- Nights as needed
- Basic math
- Mid-level
- Mentoring
- Disability insurance
- Health insurance
14d
Server The Residence at Charles Meadow
LCB Senior Living, LLC —Millis, MA
- $17.25 - $18.50 an hour
- Part-time
- Customer service
- Residential
- In-person
- Paid holidays
- 401(k)
Quick Apply
5d
Assistant Director of Rehabilitation Services (OT)
Life Care Center of Acton —Acton, MA
- $47 an hour
- Full-time
- CPR Certification
- Microsoft Excel
- Customer service
Quick Apply
Assistant Director of Rehabilitation Services (PT)
Life Care Center of Acton —Acton, MA
- $40 - $50 an hour
- Full-time
- CPR Certification
- Microsoft Excel
- Customer service
Quick Apply
13d
CNA CHHA 11pm-7am The Residence at Charles Meadow
LCB Senior Living, LLC —Millis, MA
- $21 - $24 an hour
- Part-time
- Residential
- Home Health
- In-person
- Paid holidays
- Health insurance
Quick Apply
10d
Supervisor of Counseling and Student Well-Being
Wachusett Regional School District (MA) —Holden, MA
- $95,000 - $110,000 a year
- Full-time
- School experience
- Education
- Psychology
Food Service Director
RegalCare at Worcester —Worcester, MA
- Full-time
- Mid-level
- Leadership
- Kitchen
- Opportunities for advancement
Quick Apply
11d
Middle and High School --- Special Education Coordinator
Douglas Public Schools —Douglas, MA
- $93,000 - $98,000 a year
- Full-time
- High school
- Continuous improvement
- Senior level
5d
Memory Care Director The Residence at Valley Farm
LCB Senior Living —Ashland, MA
- $70,000 - $88,000 a year
- Full-time
- Word processing
- Computer literacy
- Mid-level
- Paid holidays
- Dental insurance
Quick Apply
9d
Associate Director, Maintenance Administration and Operational Strategy
University of Massachusetts Medical School —Worcester, MA
- $135,000 - $140,000 a year
- Full-time
- 5 years
- Word processing
- Office
Director of Business Development
Fresh Start The Moving Crew —Worcester, MA
- $85,000 - $120,000 a year
- Call employer
- Residential
- Business development
- Driver's License
Quick Apply
6d
Food Service Director
Marlborough Hills Rehabilitation & Health Care Center —Marlborough, MA
- $36 - $39 an hour
- Full-time
- Mid-level
- High school diploma or GED
- Team management
- Paid holidays
- Dental insurance
Quick Apply
2d

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Field Service Director

Waters Corporation -
Milford, MA

Apply Now

Job Details

$162,000 - $270,000 a year
4 days ago

Qualifications

Team leadership
Large-scale organizational change management
Team development
Profit & loss
Financial performance measurement
Business operations
Team building

Full Job Description

Overview:

The Regional Service Director is a senior business and people leader responsible for leading Waters' Service organization across the Northeast U.S. This role oversees a team of approximately 100 Field Service professionals through multiple levels of leadership and is accountable for delivering profitable growth, operational excellence, customer satisfaction, and workforce effectiveness.

Reporting to the Regional Commercial General Manager, the Regional Service Director partners closely with regional, Americas, and global leadership to execute service strategy, strengthen customer relationships, and drive consistent business performance.

Waters Corporation is currently seeking a highly skilled, motivated professional to join our world-leading Field Services Organization managing a service team in the North United States.

Responsibilities:

Business Leadership

Own regional service business performance, including revenue growth, profitability, productivity, forecasting, and achievement of strategic objectives.
Develop and execute regional service plans aligned with commercial priorities and global service strategy.
Drive sustainable growth while balancing customer, employee, and business outcomes.

Customer & Commercial Leadership

Foster a customer-centric culture focused on responsiveness, technical excellence, and continuous improvement.
Build relationships with key customers to strengthen satisfaction, retention, and long-term growth.
Partner with commercial teams to identify and capture service and business opportunities.

Operational Excellence

Establish a disciplined, data-driven operating model that drives accountability, efficiency, and service quality.
Lead continuous improvement initiatives that enhance service delivery, productivity, and organizational performance.
Ensure compliance with quality, regulatory, and company requirements.

Leadership & Talent Development

Lead, coach, and develop District Service Managers and Field Service teams.
Build a high-performance culture centered on accountability, collaboration, and continuous improvement.
Drive talent development, succession planning, employee engagement, and organizational capability.

Strategy & Cross-Functional Collaboration

Execute regional and global service initiatives and ensure effective adoption across the organization.
Collaborate with sales, customer success, technical support, operations, finance, and other business functions to deliver outstanding customer outcomes.
Partner with peers and global service leaders to share best practices and strengthen organizational performance.

Qualifications:

Required

Significant leadership experience in field service, technical service, customer support, or a related service business.
Demonstrated P&L leadership experience, including responsibility for revenue growth, financial performance, and operational results.
Proven success leading large, geographically dispersed organizations through multiple levels of management.
Strong business acumen, customer focus, and ability to translate strategy into execution.
Experience developing leaders, driving organizational change, and building high-performing teams.
Excellent communication, influencing, and problem-solving capabilities.

Preferred

Bachelor's degree in a scientific, engineering, business, or related field.
Experience within scientific instrumentation, life sciences, diagnostics, medical technology, or another technically complex service environment.
Familiarity with digital, analytics, remote support, and AI-enabled service capabilities.

Leadership Profile

The successful candidate is a customer-focused business leader who combines strong commercial and operational acumen with a passion for developing people. This leader drives results through accountability, collaboration, and continuous improvement while creating an environment where exceptional customer outcomes and sustainable business growth go hand in hand.

Company Description:

Waters Corporation (NYSE:WAT) is a global leader in life sciences and diagnostics, dedicated to accelerating the benefits of pioneering science through analytical technologies, informatics, and service. With a focus on regulated, high-volume testing environments, our innovative portfolio harnesses deep scientific expertise across chemistry, physics, and biology. We collaborate with customers around the world to advance the release of effective, high-quality medicines, ensure the safety of food and water, and drive better patient outcomes by detecting diseases earlier, managing routine infections, and combating antibiotic resistance. Through a shared culture of relentless innovation, our passionate team of ~16,000 colleagues turn scientific challenges into breakthroughs that improve lives worldwide.

Diversity and inclusion are fundamental to our core values at Waters Corporation. It benefits our employees, our products, our customers and our community. Waters complies with all applicable federal, state, and local laws. Qualified applicants are considered without regard to sex, race, color, ancestry, national origin, citizenship status, religion, age, marital status (including civil unions), military service, veteran status, pregnancy (including childbirth and related medical conditions), genetic information, sexual orientation, gender identity, legally recognized disability, domestic violence victim status, or any other characteristic protected by law. Waters is proud to be an equal opportunity workplace and is an affirmative action employer. All hiring decisions are based solely on qualifications, merit, and business needs at the time.

Key Words: Chromatography, Management, Field Manager, Service, Mass Spectroscopy, Director, Field Service

Apply Now

Refine Your Search

service director jobs in worcester, ma

Field Service Director

Multi-Unit Dining Service Director

Family Support Services Supervisor, Gardner

RN Case Manager - $15k Sign-On Bonus!

Customer Service Support

Home Health Aide-Resident Care Aide

Food Service Supervisor

Director of Resident Care - RN - Assisted Living Facility

Food Service Supervisor

Server The Residence at Charles Meadow

Assistant Director of Rehabilitation Services (OT)

Assistant Director of Rehabilitation Services (PT)

CNA CHHA 11pm-7am The Residence at Charles Meadow

Supervisor of Counseling and Student Well-Being

Food Service Director

Middle and High School --- Special Education Coordinator

Memory Care Director The Residence at Valley Farm

Associate Director, Maintenance Administration and Operational Strategy

Director of Business Development

Food Service Director

I want to receive the latest job alert for service director in worcester, ma

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