Top 85 Customer relations representative Jobs in Wyoming, Mi

Patient Service Representative II
Solaris Health Holdings LLC —Wyoming, MI
- Full-time
- OSHA
- HIPAA
- High school diploma or GED
- Health savings account
Quick Apply
11d
Guest Relations Representative
Gun Lake Tribal Gaming —Wayland, MI
- Full-time
- Ability to walk for extended periods
- Computer literacy
- Pass drug screening
Quick Apply
7d
Construction Project Manager
SERVPRO of NE Grand Rapids - SERVPRO of Big Rapids/Fremont —Comstock Park, MI
- From $70,000 a year
- Full-time
- Construction site
- Customer service
- Mid-level
- Paid holidays
- Dental insurance
Quick Apply
Maintenance Technician
www.homflats.com —Holland, MI
- $22 - $27 an hour
- 8 hour shift
- Carpentry
- Ability to walk for extended periods
- High school diploma or GED
- Health savings account
- Disability insurance
Quick Apply
8d
Mid-Level Engineer/Architect
SME —Grand Rapids, MI
- Overtime
- Clean driving record
- 5 years
- Mid-level
- Profit sharing
- Health insurance
Quick Apply
Service Technician-CDL
Loram Maintenance of Way —Grand Rapids, MI
- Background check
- DOT physical examination
- Mid-level
Shift Lead - Hourly Pay Plus Tips! (2533)
Qdoba —Caledonia, MI
- $16.50 - $17.50 an hour
- 8 hour shift
- 18 years or older
- Spanish
- Sales
- Wellness program
- Health savings account
Quick Apply
2d
Multi-Site Maintenance Tech (Full-Time, AM Shift)
Servis Group —Grand Rapids, MI
- $25 an hour
- Overtime
- Background check
- Writing skills
- Basic math
- Health insurance
- Dental insurance
Quick Apply
Inside Sales Representative
Zeeland Standand —Zeeland, MI
- Full-time
- Ability to walk for extended periods
- Mid-level
- Office
Quick Apply
Inside Sales Representative
Zeeland Standand —Grand Rapids, MI
- Full-time
- Ability to walk for extended periods
- Mid-level
- Office
Quick Apply
Inside Sales Representative
Zeeland Standand —Zeeland, MI
- Full-time
- Ability to walk for extended periods
- Mid-level
- Office
Quick Apply
4d
Kitchen and Bath Inside Sales Representative
Zeeland Standand —Ada, MI
- Full-time
- Ability to walk for extended periods
- Mid-level
- Office
Quick Apply
Customer Relations Representative - State Farm Agent Team Member
David Ahrens - State Farm Agent —Wyoming, MI
- $80,000 - $100,000 a year
- Full-time
- Communication skills
- Marketing
- Entry level
- Health insurance
- 401(k)
Quick Apply
Customer Relations Representative - State Farm Agent Team Member
Jeff Bohms - State Farm Agent —Middleville, MI
- $40,000 - $70,000 a year
- Full-time
- Remote
- Communication skills
- Marketing
- Entry level
- Health insurance
- Dental insurance
Quick Apply
Customer Relations Representative - State Farm Agent Team Member
jason condon - State Farm Agent —Hudsonville, MI
- $40,000 - $55,000 a year
- Full-time
- Office
- Communication skills
- Entry level
- Paid time off
- Opportunities for advancement
Quick Apply
Management Specialist
Redwood Living Inc —Grand Rapids, MI
- Full-time
- Up to 50% travel
- Mid-level
- High school diploma or GED
Quick Apply
Credit Specialist
Crystal Flash —Grand Rapids, MI
- Microsoft Outlook
- Computer literacy
- Writing skills
Quick Apply
7d
Inbound Sales Consultant (Hybrid - Grand Rapids, MI)
Farmers Insurance Group —Grand Rapids, MI
- $40,000 - $50,000 a year
- 8 hour shift
- Hybrid work
- High school diploma or GED
- Bachelor's degree
- Fair chance
- Paid training
- Paid parental leave
Human Resources Manager
TreeHouse Foods —Wayland, MI
- $99,200 - $148,800 a year
- Full-time
- Bachelor's degree
- Recruiting
- In-person
- Paid training
- Tuition reimbursement
Human Resources Administrator
U.S. Courts —Grand Rapids, MI
- $85,141 - $138,380 a year
- Full-time
- Pass drug screening
- Research
- Office
- Travel reimbursement
- Paid holidays

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Patient Service Representative II

Solaris Health Holdings LLC -
Wyoming, MI

Quick Apply

Job Details

Full-time
11 days ago

Benefits

Health savings account

Qualifications

Customer communication
High school diploma or GED

Full Job Description

Description:

GENERAL SUMMARY

The Patient Service Representative II ensures the patients receive the highest level of customer service and care. The Patient Service Representative II is knowledgeable in the areas of non-clinical support and acts as a resource to patient services staff, providing guidance on more complex issues and concerns. The Patient Service Representative II coordinates clerical tasks including answering the phones, greeting patients/visitors, and scheduling appointments in a professional and timely manner. They are responsible for moving the patients through the intake and checkout process including patient registration, scanning and filing medical records, collecting co-payments, deductibles, and any outstanding balances. The Patient Service Representative II may process referrals and charge entries. They ensure that all procedures are closely followed to create a seamless patient experience between clerical and clinical staff.

ESSENTIAL JOB FUNCTION/COMPETENCIES

Responsibilities include but are not limited to:

Acts as a resource to patient services staff, providing guidance on more complex issues/concerns.
Actively participates in problem solving and identifying improvement opportunities.
Welcomes and greets all patients and visitors, in person or over the phone.
Registers new patients and updates existing patient demographics by collecting detailed patient information including personal and financial information (ex. co-payments and insurance cards.)
Collects outstanding patient balances.
Obtains referrals and authorizations when required.
Scans incoming faxes, consents, reports, and all other patient information into patient chart.
Generates batch transmittal reports for each day.
Facilitates the patient flow by notifying the provider or other medical staff of the patients’ arrival, being aware of delays, and communicating with patients and clinical staff.
Schedules follow up services and office visits for patients. May also schedule surgery, diagnostic and imaging as needed ensuring proper authorizations are obtained.
Responds to inquiries by patients, prospective patients, and visitors in a courteous manner.
Keeps medical office supplies adequately stocked by anticipating inventory needs, placing orders, and monitoring office equipment.
Protects patient confidentiality, making sure protected health information (PHI) is secured by not leaving PHI in plain sight and logging off the computer before leaving it unattended.
Ensures proper hand off of responsibilities once their task is completed.
Meets established attendance criteria and starts work promptly.
Punctual and dependent for assigned/confirmed shifts.
Respects and acknowledges the organizations commitment to cultural diversity, which is expressed through behavior, language and actions.
Consistently demonstrates good use of time and resources.
Ensuring that all medical records are accurate and complete.
Supports billing by completing charge entry to ensure billing is achieved within 48 hours and all appropriate procedures are documented and billed for.
Performs other position related duties as assigned.

CERTIFICATIONS, LICENSURES OR REGISTRY REQUIREMENTS

KNOWLEDGE | SKILLS | ABILITIES

Skill in using computer programs and applications including Microsoft Office. Knowledge in healthcare systems operations and experience in navigating EMRs.
Ability to answer multiple incoming telephone calls.
Demonstrate excellent organizational skills, multi-tasked abilities, and the ability to perform well in stressful situations.
Customer-oriented with ability to remain calm in difficult situations.
Ability to work independently and manage multiple deadlines.
Ability to comprehend established office routines and policies.
Ability to keep financial records and perform mathematical tasks.
Knowledge of Medical Terminology.
Excellent verbal and written communication skills.
Proficient interpersonal relations skills.
Basic knowledge of health insurance products (HMO, PPO, HSA, Commercial, Medicare etc.).
Ability to navigate online health insurance portals to verify benefits.
Regularly adheres and supports compliance and accreditation efforts as assigned including, but not limited to OSHA, HIPAA & CMS guidelines for Parts C & D on General Compliance and Fraud, Waste & Abuse.
Complies with HR confidentiality standards.

Requirements:

EDUCATION REQUIREMENTS

High School Diploma or equivalent required.

Some college work preferred.

EXPERIENCE REQUIREMENTS

Minimum of 2-3 years’ customer service experience required. Experience in a medical office; specifically, urology, preferred.

Basic knowledge and understanding of CPT procedure coding and ICD-10 diagnostic coding preferred.

REQUIRED TRAVEL

N/A

PHYSICAL DEMANDS

Carrying Weight

Frequency

1-25 lbs.

Frequent from 34% to 66%

26-50 lbs.

Occasionally from 2% to 33%

Pushing/Pulling

Frequency

1-25 lbs.

Seldom, up to 2%

100 + lbs.

Seldom, up to 2%

Lifting - Height, Weight

Frequency

Floor to Chest, 1 -25 lbs.

Occasional: from 2% to 33%

Floor to Chest, 26-50 lbs.

Seldom: up to 2%

Floor to Waist, 1-25 lbs.

Occasional: from 2% to 33%

Floor to Waist, 26-50 lbs.

Seldom: up to 2%

Quick Apply

Refine Your Search

customer relations representative jobs in wyoming, mi

Patient Service Representative II

Guest Relations Representative

Construction Project Manager

Maintenance Technician

Mid-Level Engineer/Architect

Service Technician-CDL

Shift Lead - Hourly Pay Plus Tips! (2533)

Multi-Site Maintenance Tech (Full-Time, AM Shift)

Inside Sales Representative

Inside Sales Representative

Inside Sales Representative

Kitchen and Bath Inside Sales Representative

Customer Relations Representative - State Farm Agent Team Member

Customer Relations Representative - State Farm Agent Team Member

Customer Relations Representative - State Farm Agent Team Member

Management Specialist

Credit Specialist

Inbound Sales Consultant (Hybrid - Grand Rapids, MI)

Human Resources Manager

Human Resources Administrator

I want to receive the latest job alert for customer relations representative in wyoming, mi

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