Top 100 Bilingual customer Jobs in Yakima, Wa

Utility Services Representative - Bilingual/Biliterate English/Spanish Preferred
City of Yakima, WA —Yakima, WA
- $3,754.40 - $4,503.20 a month
- 8 hour shift
- Spanish
- Microsoft Outlook
- Basic math
- Health insurance
- Dental insurance
10d
Courier/DOT-2
FedEx —Yakima, WA
- $21.05 - $31.26 an hour
- Full-time
- Ability to lift 50 pounds
- 21 years or older
- Communication skills
13h
Maintenance Technician - STO,ST2,SPU,SPR *Bilingual Required English and Spanish*
Cambridge Management, Inc. —Yakima, WA
- $19 - $21 an hour
- Weekends as needed
- Background check
- Spanish
- Computer literacy
- AD&D insurance
- Paid holidays
Quick Apply
Life Insurance Associate
Edion Staffing Agency —Washington State
- $137,500 - $212,000 a year
- Contract
- Mid-level
- Analysis skills
- US work authorization
- Flexible schedule
- Life insurance
Quick Apply
7d
Vocational Rehabilitation Counselor (Must possess current CRC or CDMS credential.)
Rehabilitation and Evaluation Services, Inc. —Washington State
- $45 - $60 an hour
- Full-time
- Bilingual
- Microsoft Word
- Background check
- Paid training
- Mileage reimbursement
Quick Apply
1d
Insurance Sales Agent
Farmers Insurance Group-District 16 —Yakima, WA
- $50,000 - $150,000 a year
- Full-time
- Bilingual
- Sales
- Customer service
- Health insurance
- Dental insurance
Quick Apply
Business Development Agent / Sales Assistant
Harvest Chevrolet and Honda —Yakima, WA
- $36,000 - $41,000 a year
- Full-time
- Bilingual
- Office
- Business development
- Paid training
- Health insurance
Quick Apply
3d
Patient Services Coordinator (Bilingual Required) - Children's Village
Yakima Memorial Hospital —Yakima, WA
- $19.51 - $28.08 an hour
- Full-time
- Spanish
- English
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
3d
Communications Coordinator
Yakima Valley Libraries —Yakima, WA
- $28.72 - $37.67 an hour
- Full-time
- Spanish
- Marketing
- Customer service
Dental Receptionist
Yakima Neighborhood Health Services —Yakima, WA
- $20 - $23 an hour
- Background check
- Spanish
- Dental office
- Paid holidays
- Health insurance
Insurance Account Representative - State Farm Agent Team Member
Eric Silvers - State Farm Agent —Yakima, WA
- $21 - $25 an hour
- Full-time
- Spanish
- Communication skills
- Entry level
- Health insurance
- Paid time off
Quick Apply
Medical Receptionist
Yakima Neighborhood Health Services —Yakima, WA
- $20 - $23 an hour
- Background check
- Spanish
- English
- Paid holidays
- Health insurance
3d
Customer Relations Representative - State Farm Agent Team Member
Eric Silvers - State Farm Agent —Yakima, WA
- $21 an hour
- Full-time
- Spanish
- Office
- Communication skills
- Health insurance
- Paid time off
Quick Apply
Account Associate - State Farm Agent Team Member
Eric Silvers - State Farm Agent —Yakima, WA
- $21 - $25 an hour
- Full-time
- Spanish
- Sales
- Office
- Health insurance
- Paid time off
Quick Apply
Financial Center Teller
HAPO Community Credit Union —Yakima, WA
- $20.00 - $28.97 an hour
- Full-time
- Spanish
- Basic math
- High school diploma or GED
- AD&D insurance
- Paid holidays
9d
Merchandising Specialist
O'Reilly Automotive Stores —Yakima, WA
- $17.13 - $23.50 an hour
- Sales
- Computer literacy
- Merchandising
- Employee stock purchase plan
- Health insurance
Quick Apply
Delivery Specialist - Hub
O'Reilly Automotive Stores —Yakima, WA
- $17.13 - $23.50 an hour
- Full-time
- Driver's License
- Communication skills
- Entry level
- Employee stock purchase plan
- Health insurance
Quick Apply
Dispatch
Advanced Life Systems of Yakima —Yakima, WA
- 12 hour shift
- Bilingual
- 18 years or older
- CPR Certification
- Health insurance
- Dental insurance
Medical Receptionist
New U Women’s Clinic & Aesthetics —Yakima, WA
- $19 - $21 an hour
- Full-time
- Hospitality
- Spanish
- Surgery
- Health insurance
- Dental insurance
Quick Apply
8h
Delivery Specialist
O'Reilly Automotive Stores —Selah, WA
- $17.13 - $23.50 an hour
- Full-time
- Sales
- Merchandising
- Driver's License
- Employee stock purchase plan
- Health insurance
Quick Apply

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Utility Services Representative - Bilingual/Biliterate English/Spanish Preferred

City of Yakima, WA -
Yakima, WA

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Job Details

Full-time
$3,754.40 - $4,503.20 a month
10 days ago

Benefits

Health insurance
Dental insurance
Pension plan
Vision insurance
Life insurance

Qualifications

Employee relationship building
High school diploma or GED
Office experience

Full Job Description

Initial candidate eligibility is based on the job application and any accompanying documentation. It is the responsibility of the applicant to provide sufficient information and details within the body of the application (education and work experience sections) to permit the City of Yakima to properly evaluate the candidate's qualification, abilities and experience as it relates to the requirements of the position. For calculation of experience, one year of experience equals 12 months with a minimum of 173.33 hours per month. Additional required documents must be attached. Resumes are not accepted in lieu of application fields.

Overview and Minimum Class Requirements

The Utility Customer Service Division has an opportunity to join our team! We are seeking energetic and motivated team players with exceptional customer service, and efficient organizational and multi-tasking skills. If you enjoy working in a fast-paced environment, and thrive on assisting others, apply today!

MINIMUM REQUIREMENTS

High School Diploma or GED and eighteen (18) months of general office work experience. Cashiering experience providing direct customer service and/or business, office assistant, or related college/vocational coursework may substitute for up to 9 months (1,560 hours) of the office experience.

Bilingual/Biliterate English/Spanish Preferred. Bilingual/Biliterate employees must be certified through Civil Service proficiency testing.

LICENSES, REGISTRATION AND CERTIFICATE

None.

Job Summary

Under general supervision, processes customer utility bills using an automated billing system. Answers customer inquiries over the phone and in person about utility services and utility billing procedures. Starts and terminates customer accounts. Corrects, adjusts and verifies accounts as needed. Handles delinquent accounts, works with collection agency, as needed; performs related work as required.

Essential Functions

Answers telephone and staffs the customer service desk answering questions and addressing complaints about utility services and/or utility bills. Explains utility services offered and billing/pricing options available; assist customers with questions about their bills. Enters data ata to answer customer questions, retrievesand tracks in the utility billing system.

Assigns/terminates accounts, including accounts in newly annexed areas. Determines if a deposit is required to open an account, and calculates the deposit required based on the requested services. Requests deposit or letter of credit reference from customer. Posts customer deposits in the utility billing system. Closes accounts and prepares for final billings.

Receipts payments for utility payments, dog licenses, transit passes, LID assessments, parking citations, parking permits, and etc. Balances cash received to receipts.

Billing: Processes all City Hall outgoing mail using an automated mailing and postage machine.

Works with customers who have delinquent accounts. Assists them in making payment arrangements to pay their past due bills. Tracks delinquent accounts and determines if it is necessary to shut-off a customer's water. Obtains approval to terminate an account and prepares account for collections. Notes delinquent accounts in the utility billing system. Processes payments and documents received for accounts in collections from an outside agency.

Billing Adjustments: Assists customers who have concerns about their bill. Researches past consumption usage and talks with the customer about his or her own usage patterns to determine if a change has occurred, or if there is a problem causing the high bill. In some cases, it may be a leaky toilet/faucet. If it is found that the bill is too high as a result of an error on the City's behalf, then a credit is made to the customer's account. The Customer Service Supervisor or Customer Service Manager must approve credits.

Other Functions: Processes usage reports from Nob Hill Water Accounts.

Requires regular and reliable attendance.

Performs other related duties as assigned.

Major Worker Characteristics

Knowledge of: modern office practices and procedures; business arithmetic; standard principles and practices; and records and retention policies and procedure.

Working knowledge of: computer spreadsheets; databases; industry applications; Microsoft Office Suite Outlook, Word, and Excel; and office equipment; professional office procedures and practices; and computerized municipal financial management practices. Knowledge of basic arithmetic and basic principles of accounting/bookkeeping. Ability to perform and understand basic mathematical computations. Ability to operate standard office equipment including but not limited to: computer, fax machine, copy machine, telephone etc.

Ability to use good judgment in applying guidelines to a wide variety of work situations.

Must be able to communicate clearly and effectively, with employees, members of the public representing diverse educational levels and backgrounds, and with officials at all levels of government utilizing well developed communication skills, both written and oral, with appropriate use of business English, and plain English, including but not limited to correct grammar, vocabulary, letter composition, editing, spelling, and punctuation.

Ability to establish, facilitate, and maintain effective working relationships with other employees, the public, community organizations, private companies and government agencies; to consistently and continually demonstrate tact, diplomacy, and respect to individuals, groups and organizations representing a wide diversity of ethnicities, cultures, opinions, and beliefs.

Ability to work independently with self-direction; maintain sustained attention to detail and work under timeline pressures; prioritize workloads; manage multiple tasks with competing deadlines. Analytical and organizational skills are essential. Must possess ability to quickly adapt to changing priorities and demands. Ability to positively receive feedback and take direction is essential.

PHYSICAL DEMANDS

Work is performed primarily in an office environment while sitting at a desk or computer terminal for periods of time or while standing for a period of time. Continuous use of both hands in reaching, handling, grasping, and fingering while performing duties and operating computers. Occasional lifting and carrying up to 25 pounds; occasionally ascends/descends stairs, ladders and other inclines while maintaining stability. Occasional bending, twisting at knees, waist, or neck and occasional stooping, bending, kneeling, and/or crawling while performing duties. Continuous use of all senses and speech while performing duties and communicating with co-workers, general public and completing all tasks as assigned. Must be able to distinguish color and maintain long-term and short-term memory to learn and remember simple to complex procedures. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Occasionally works outdoors in all weather conditions.

UNUSUAL WORKING CONDITIONS

Has continuous contact with the public who may be irate, upset, or disturbed. May be subjected to abusive, obscene language and threats of bodily harm.

The City of Yakima is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Temporary employees are not covered by collective bargaining benefits listed below.

The City of Yakima is a premier employer in the Yakima Valley with extensive opportunities for training and growth. The City offers a competitive benefit package including:

Comprehensive medical, dental and vision coverage
FREE healthcare clinic!
WA State PERS pension plan
2% contribution to a 457 deferred compensation plan
Leave accruals:
- Vacation – Starting at 7.67 hours/month
- Sick – 8 hours/month
- Personal holiday – 2 days
- Observed holiday – 11 holidays
Up to 5% bilingual/biliterate English/Spanish special pay
Life Insurance
Much more!

The pay range listed for this position is establish through the City of Yakima’s Master Pay Ordinance in accordance with the Municipal Code and/or the applicable collective bargaining agreement. New employees generally start at step A with progression through the steps based on merit and successful performance evaluation.

City of Yakima employees are paid and accrue benefits on a monthly basis.

This position is covered by the AFSCME Municipal collective bargaining unit.

Apply Now

Refine Your Search

bilingual customer jobs in yakima, wa

Utility Services Representative - Bilingual/Biliterate English/Spanish Preferred

Courier/DOT-2

Maintenance Technician - STO,ST2,SPU,SPR Bilingual Required English and Spanish

Life Insurance Associate

Vocational Rehabilitation Counselor (Must possess current CRC or CDMS credential.)

Insurance Sales Agent

Business Development Agent / Sales Assistant

Patient Services Coordinator (Bilingual Required) - Children's Village

Communications Coordinator

Dental Receptionist

Insurance Account Representative - State Farm Agent Team Member

Medical Receptionist

Customer Relations Representative - State Farm Agent Team Member

Account Associate - State Farm Agent Team Member

Financial Center Teller

Merchandising Specialist

Delivery Specialist - Hub

Dispatch

Medical Receptionist

Delivery Specialist

I want to receive the latest job alert for bilingual customer in yakima, wa

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